Investment to accelerate growth, fuel product innovation, and scale go‑to‑market efforts; recent RCS launch with UScellular demonstrates rapid adoption
KredosAi is the first to deliver RCS at production scale with a proprietary AI feedback loop that’s driving measurable ROI not just in engagement, but in cash conversion and payment recovery.
KredosAi cuts through the digital noise to help enterprises engage past-due customers with empathy, making it easier for them to resolve payments while preserving and strengthening customer relationships. By integrating RCS, KredosAi delivers branded, interactive, two-way messaging that enables enterprises to offer deeply personalized experiences at scale. This approach sets a new benchmark for digital engagement. KredosAi is already trusted by Tier 1 Telcos and national auto lenders to drive better outcomes across the customer lifecycle.
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The closed funding round was led by Okapi Ventures, with participation from StartFast Ventures, SeaChange Fund, Early Light Ventures, Stout Street Capital and SaaS Ventures.
“Enterprises have long struggled to reach past-due customers with empathy and context at scale. Our platform is redefining that relationship,” said Balaji Sridharan, Co-Founder and CEO of KredosAi. “The UScellular launch proves that intelligent human first messaging can drive results. With this round, we’re ready to scale that with other enterprise partners.”
Meeting Growing Global Demand for Intelligent Engagement
KredosAi’s AI‑native engagement platform unifies conversational intelligence, advanced messaging formats like RCS, and real‑time customer data. By experimenting with, and testing, thousands of messages at scale, KredosAi can increase engagement rates, reduce churn, and enhance customer loyalty by delivering messages that are timely, relevant, and human‑first.
“We’re excited about the evolution of AI-powered, hyper-personalized customer engagement, but what sets KredosAi apart is their real-world execution,” said Jeff Bocan, Partner at Okapi Venture Capital. “They’re the first to deliver RCS at production scale with a proprietary AI feedback loop that’s driving measurable ROI not just in engagement, but in cash conversion and payment recovery. Their vertical go-to-market strategy shows a clear understanding of enterprise needs, and we’re proud to back them as they scale this advantage.”
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As AI-native platforms reshape how companies engage with customers, brands are seeking intelligent tools that deliver empathy, efficiency, and ROI in a single platform. With the new capital, KredosAi plans to expand into new markets, add next‑generation AI capabilities, and grow its sales and marketing teams to accelerate adoption among enterprise customers in telecommunications, auto lending, and financial services.
