Former COO and SaaS Leader to Drive Next Phase of Growth for Sales Technology Innovator
InsideSales.com, the only AI Sales Platform powered by Collective Intelligence, announced Chris Harrington has been appointed chief executive officer, effective immediately. Previously COO of InsideSales.com, Chris brings a depth of experience leading high-growth software companies and has driven nearly 30 percent enterprise customer growth since joining seven months ago. Harrington will succeed former CEO and founder Dave Elkington, who will remain with the company as Chairman of the Board.
“This market has heated up in the last two years, with enterprise companies trying to solve for an increasingly challenging sales environment”
“As InsideSales.com continued to grow and my vision of creating a software company that enables the largest enterprise companies in the world to service their customers from lead to renewal became a reality, I had always planned to find a leader with the unique skills and abilities to take the company to the next level into that market,” said Dave Elkington, founder and chairman of InsideSales.com. “This past year I was fortunate enough to work alongside Chris. He has proven himself a software and sales visionary and an unmatched growth leader in the SaaS industry time and time again. Chris takes over at a key inflection point and shift in trajectory for InsideSales.com. He’s the ideal leader to enable us to fully capitalize on the massive market potential we’ve unlocked with our enterprise solutions.”
InsideSales.com closed its 2019 fiscal year having reached new milestones across the business, including growth of its platform data to over 75 million companies with more than 204 million individual profiles, captured from 110 billion sales interactions. Core to the company’s growth is the success of Playbooks — an industry exclusive AI-based sales prospect and prioritization solution powered by Collective Intelligence. It has become the company’s fastest growing product since its marketing introduction and now accounts for over one third of total product revenue. Additional growth highlights from Playbooks include:
- A 571 percent YoY increase in power users
- A 273 percent YoY growth of activities on the platform
- A 299 percent YoY increase in installations
Seventy-six percent of executives at large companies with at least $500 million in annual revenue are targeting higher sales growth with machine learning and artificial intelligence. As companies turn to advanced technology to improve sales effectiveness, Harrington will lead InsideSales.com to build on the momentum it has already attained with enterprise customers.
“This market has heated up in the last two years, with enterprise companies trying to solve for an increasingly challenging sales environment,” said Chris Harrington, CEO of InsideSales.com. “I joined InsideSales.com because we have the opportunity to build an unrivaled platform and lead in this space. The revenue uplift we drive for enterprise customers is unparalleled. As CEO, I’m focused on telling this story, executing on our platform strategy, and putting the right operational groundwork in place to support continued scale, growth and innovation. I want to thank Dave Elkington and the InsideSales.com board of directors for this incredible vote of confidence.”
Before joining InsideSales.com, Harrington steered widespread SaaS adoption for digital sales and marketing powerhouses Omniture, Adobe, and Domo. At Omniture, Harrington drove seven years of annual recurring revenue (ARR) growth from $4 million to over $500 million. Omniture grew to serve more than 5,000 global customers before it was acquired for $1.8 billion by Adobe Systems, where he led all enterprise sales for the Americas and was responsible for $890 million in revenue. Most recently, Harrington served as president of the $2 billion business intelligence leader Domo, where he worked with InsideSales.com board members Josh James and Mark Gorenberg to create one of the fastest growing enterprise software companies.
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