Cincom Integrates With Duck Creek To Streamline Customer Communication Processes For Insurers


Cincom Systems, a global provider of Customer Communications Management (CCM) solutions, announced today it has integrated with Duck Creek’s insurance suite to help insurers accelerate the digital transformation of their customer communications processes across the entire customer lifecycle. The combined power of Duck Creek and Cincom Eloquence enables insurers to simplify the development, production and delivery of complex customer communications across print and electronic channels via a direct connection between Duck Creek’s insurance platform and Cincom Eloquence.

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“We’re proud to partner with Duck Creek. Their insurance platform is trusted by companies and consumers around the world,” says Angie Ingram, Senior Account Executive.  “Together, Cincom and Duck Creek are changing how insurers deliver a better customer experience. The integration of Duck Creek with Cincom Eloquence will enable insurers to experience these best-in-class applications like never before to deliver a robust, ‘out of the box’ integration.”

“Our newly formed partnership with Cincom is exciting and a testament to our open platform and open ecosystem,” said Robert Fletcher, Head of Global Solution Partnerships at Duck Creek. “We are excited to offer insurers the ability to partner with vendors that are the best fit for them, and we look forward to the success that Cincom’s solutions will deliver to our customers.”

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