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Frost & Sullivan Ranks RingCentral Highest for the European Hosted IP Telephony and UCaaS Market in 2020 UCaaS Radar Report

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RingCentral, Inc. a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has been ranked highest for both the European Hosted IP Telephony and Unified Cloud Communications as a Service (UCaaS) Market in the new 2020 Frost & Sullivan UCaaS Radar Report. The Frost & Sullivan Radar Report provides results from an in-depth analysis built on a 360-degree research methodology evaluating more than 120 companies. The team of industry analysts identified 20 industry leaders excelling at innovation, most poised for growth and ripe for investment. RingCentral received the highest combined growth and innovation score of all the providers.

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“RingCentral stands out among providers offering hosted IP telephony and UCaaS in the European market with its keen ability to identify key mega trends and promptly align its solutions portfolio roadmap with rapidly evolving business technology requirements,” explained Elka Popova, Vice President of Research at Frost & Sullivan. “Unique partnerships with leading industry participants and a growth-focused company culture, combined with the provider’s relentless pursuit of technology innovation, are likely to boost RingCentral’s future growth prospects in Europe, as well as the rest of the world.”

The 2020 Frost & Sullivan UCaaS Radar report highlights a number of key strengths for RingCentral, including:

  • RingCentral ranks high on both the innovation and growth axes on Frost Radar due to the company’s robust and constantly evolving UCaaS portfolio and market-leading growth rates
  • Being cited for constantly enhancing customer value by adding new features and capabilities to its flagship RingCentral Office® solution
  • RingCentral’s growth in European markets, which may accelerate the company’s creative partnerships with Atos, Avaya and BT, among other partners, and highly effective direct sales
  • Using flexible cloud technology and a proprietary platform that enable cost-effective scalability

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“Our platform was built for the mobile and distributed workforce, so that enterprises can keep their customers, partners, and employees connected,” said Anand Eswaran, president and chief operating officer, RingCentral. “We’re honored to be ranked highest in this new report by Frost & Sullivan, a validation of our continued commitment to providing the secure messaging, video, and phone communications and collaboration solutions for the ‘work from anywhere’ reality of today’s unique circumstances and the years to come.”

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