AI Sales Productivity Company, Cien, Appoints Lisa Cook to Chief Operating Officer to Run Customer Operations out of Dallas

Cien, an AI-powered sales productivity solutions provider, has announced the appointment of industry veteran, Lisa Cook, as the Chief Operating Officer. Cook takes on the role to provide the operational infrastructure for Cien’s continued growth. She will also be tasked with optimizing the operations and delivery of the business to deliver maximum value for customers.

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A hands-on strategic leader with a passion for growing companies’ profitability, Cook brings more than 25 years’ experience in finance, customer operations, HR and business process management with technology providers RealPage, SourceHOV and professional services firm PwC. Based in Dallas, Texas, Cook is a Certified Public Accountant and an MBA graduate of Texas A&M University.

At the time of this announcement, Cien’s co-founder and board member Margot Carter said, “Cien has enjoyed exponential growth over the last year and Cook’s appointment helps us continue on this trajectory while ensuring we deliver the best possible service to our growing customer base. We are very pleased to welcome her to the executive team.”

Cook said, “Putting in place the right foundation will be part of my role to ensure Cien’s growth continues far into the future.”

As part of its growth, Cien has also announced they successfully closed a second round of financing from seasoned accredited investors and founding members.

Rob Käll, CEO and co-founder, said, “Solving sales productivity is the most efficient way for B2B companies to grow faster and more profitably. This new round of investment is further validation of our vision of greater sales productivity using artificial intelligence.”

Currently, Cien’s AI-powered sales productivity app has been adopted by B2B SaaS companies around the world. The capital raised will be used to fund additional product development, bolster sales efforts and serve a fast-growing customer base.

Cien gives sales leaders the power of artificial intelligence to increase the productivity and effectiveness of their sales teams. The app takes into account human and behavioral elements to detect problems and predict outcomes. Cien’s app is currently available for Salesforce.com customers.

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