2022 marks the seventh consecutive year Smarsh has been named a Leader, positioned furthest overall for completeness of vision

Smarsh, enabling organizations to manage the risk and uncover the value within their digital communications, announced that analyst firm Gartner has named it a Leader in the 2022 Gartner Magic Quadrant™ for Enterprise Information Archiving (EIA) for the seventh consecutive year.

The new Gartner report provides a detailed overview of the EIA market and evaluates vendors on their completeness of vision and ability to execute. Smarsh was placed furthest to the right for completeness of vision.

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“Hybrid work has ignited an explosion of digital conversations – completely redefining how organizations transform their archive to an elevated communications intelligence strategy,” said Brian Cramer, CEO of Smarsh. “The new normal of remote work can be a huge advantage for employees, but it also creates tremendous regulatory and reputational risk for companies. Once used exclusively for personal communications, social tools are now becoming business tools, but people’s behaviors haven’t changed. As a result, staff are more relaxed about what they say and more likely to break regulatory guidelines.”

“Only Smarsh understands how to address this enormous challenge in a way that protects clients today and in an uncertain future. Investing in the technology and partnerships to collect the broadest range of communication types, analyze it for issues with AI/ML and leverage public cloud ensures we have the scale to process all the rich communications data in real-time, across the globe.” Cramer continued, “Regulations are changing quickly to address these shifts we are experiencing, and our customers are ready.”

Smarsh offers digital communications retention and oversight solutions for regulated organizations of all sizes, ranging from single-office registered investment advisors to the world’s largest global banks. Customers can leverage Smarsh cloud-native, AI-enabled SaaS solutions for compliance and e-discovery, among other use cases, and analyze all their communications data so they can spot regulatory and reputational risks sooner.

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Recent major drivers which have allowed Smarsh customers to realize significant outcomes include:

• Launching a unified Communications Intelligence Platform for large, global organizations with sophisticated risk and compliance requirements that also require flexibility to deploy in multiple geographic zones, including the U.S., Canada, U.K., EMEA, and APAC
• Enhancing voice archiving support for Microsoft Teams, RingCentral, and Zoom
• Enabling the compliant adoption of Microsoft Teams from legacy collaboration platforms
• Supporting direct-from-carrier data capture for T-Mobile along with our 80+ available channels
• Acquiring Digital Reasoning, a global leader in Artificial Intelligence and Machine Learning

Smarsh also recently earned a robust assortment of awards and recognition, including placements in the RegTech100, the Deloitte Technology Fast 500, the WealthTech 100, and the Inc. 5000.