Perseus Group seeks to drive operational excellence across portfolio with Customer Support leader TeamSupport TeamSupport, the leading provider of B2B customer service solutions, announced that it has entered an exciting, new partnership…
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TeamSupport and SnapEngage combination helps companies deliver better post-sales support to customers, increase customer retention, and improve customer engagement. TeamSupport, the award-winning B2B customer support and success software…
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Business-to-business (B2B) customer support professionals are now able to optimize agents in valuable new ways with an innovative new reporting and analytics product, TeamInsights, released by TeamSupport, an award-winning B2B customer…
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TeamSupport, LLC announces the appointment of technology industry veteran Pete Khanna as its new CEO effective immediately. TeamSupport is a fast-growing, award-winning B2B customer support software solution provider headquartered in …
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TeamSupport announces new integration with Microsoft Teams, enabling ability to post messages through Ticket Automation feature TeamSupport, a multiple award-winning B2B (business-to-business) customer support software solution,…
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"Customer self-service is valuable to businesses of any size and, given the increase of its usage, it won’t be long before a self-service customer portal becomes a requirement for success." Please tell us about your role and the…
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TeamSupport is a leading B2B customer support software: Now offers comprehensive, bi-directional integration with Microsoft Dynamics applications to improve clarity and streamline workflows B2B Customer Support is under intense pressure to…
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Experienced communications veteran to help spearhead omnichannel marketing communications strategy TeamSupport, the industry’s top business-to-business (B2B) focused customer support software solution, announces the appointment of Connie…
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Updates to analytics, user experience and email integration equip B2B support teams to build lasting customer relationships TeamSupport, the industry's top business to business (B2B) customer support software solution, announces five new…
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Investment to Accelerate Growth and Expansion of Leading b2b Customer Support Software TeamSupport, the industry's top B2B customer support software solution, today announced it has obtained a significant growth investment from Level…
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Customer experience comes above everything else. Whether it is B2B industry or B2C, every marketer works towards this end goal – keeping the customer happy and satisfied. There are a lot of challenges when it comes to ensuring high…
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Helping teams deliver approved marketing assets and projects faster than ever Today, IntelligenceBank, the leading innovator in digital asset management and marketing operations, announces its upgraded Proofing feature, enabling marketing…
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Ecommerce retailers can now help customers complete the full online shopping experience via digital marketing expansion with WISMOlabs and Search Nurture' exceptional post-purchasing experience."WISMOlabs and Search Nurture working together…
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Groundbreaking new product by award-winning TeamSupport repositions B2B customer success software to fully realize the revenue potential of customer success With increasing revenue as its primary focus, TeamSuccess boldly repositions the…
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New research-based report examines current trends in customer support delivery, offers tangible guidance for B2B customer support and service professionals Customer Support Transformation: The Guide to Essential Practices and Metrics, the…
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Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Salesforce (CRM), Bizzabo (Customer experience), Captiv8 ( Influencer Marketing), TeamSupport…
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SmartAction, a leading provider of AI-powered virtual agents for contact centers, announces its promotion of Gary Davis from President to Chief Executive Officer. Prior to President and CEO, Davis served as SmartAction's Chief Operating…
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Nearly 80% of people globally have said it isn't enough to have people of various ethnicities, backgrounds, and appearances in advertising but that they expect companies to do a better job at capturing people's true lifestyles and cultures,…
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Contact Centre and Customer Experience company IstTek announces a value-added customer experience suite through its European strategic channel partnerships initiative.Given changing working patterns brought about by the COVID-19 pandemic,…
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Alfresco Software, an open-source, content management platform and solutions provider announced the immediate availability of Alfresco Content Connector for SAP, a collaboration and integration tool that can connect up to 100 different SAP…
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