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Totango Spark Customer Success Platform Now an SAP Endorsed App

Totango announced that its Spark Enterprise Customer Success platform is now an SAP Endorsed App, available for a free trial on SAP App Center. SAP Endorsed Apps are a new category of solutions from SAP’s partner ecosystem to help customers become best-run, intelligent enterprises. Endorsed apps are meant to deliver value with desired outcomes. “Totango is delighted that our Spark Enterprise Customer Success platform is now an SAP Endorsed App and available on SAP App Center,” commented Devin Schiffman, Vice President of…

MarketStar Partners With Totango To Elevate Customer Success

MarketStar, the leader in customer engagement and outsourced B2B revenue acceleration, takes its customer success capabilities to new levels by partnering with Totango, the leading platform in customer success management. MarketStar's Customer Success offering is an end-to-end solution that helps companies assess, design, implement and optimize a customer success solution that delivers results. MarketStar's customer success offering is focused on three core product areas: strategy and design, technology and intelligence…

Totango Launches Dynamic Assignment for the Enterprise, Delivers Personalized, Precision Engagement to Maximize Customer Success

Totango, the leader in customer success for the enterprise, announced the introduction of Dynamic Assignment, a next-generation product innovation that enables enterprises to leverage a fluid pool of specialists to rapidly deliver the right expertise to the right person at precisely the right time. With Dynamic Assignment, enterprises can now dynamically allocate people based on fit, skill or availability, to work with customers on an as-needed basis, delivering the optimal level of personalization and customized engagement…

TechBytes with Jamie Bertasi Chief Operations Officer at Totango

Tell us about the benefits you and SAP are offering jointly to your customers? SAP has always been focused on helping their customers innovate and achieve optimal business results. The company clearly believes in empowering every person across an organization with data so they can do their job better and improve their performance with the customer. Totango’s relationship with SAP reinforces both companies’ mutual commitment to ensure our customers’ customers are successful by delivering on the value of experience,…

Totango Spark Successfully Deployed as SAP’s One Customer Success Platform

Totango Solution to Help SAP Scale Enterprise Customer Success Across Entire Organization Totango, the leading provider of customer success solutions for the enterprise, announced its Totango Spark solution has been deployed successfully by SAP across the majority of its lines of business, representing 20,000 customers and more than 2,100 users – completed in just five months. The solution will be used as a single, integrated customer success platform to help SAP evolve, deploy and expand its execution of customer success…

Totango Operationalizes Customer Success for Growing Roster of Enterprise Customers

Autodesk, Tyler Technologies and Waystar Select Totango to Complete Digital Transformation Initiatives and Achieve Customer-centricity Across the Enterprise Totango, the leader in Customer Success for the enterprise, announced that Autodesk, Tyler Technologies and Waystar have selected Totango Spark, Totango’s flagship Customer Success platform, to complete their digital transformation to be more customer-centric. These companies join the ranks of enterprises including Dimension Data, Monster, Workfront, Schneider Electric…

Totango Integrates Solutions with SAP to Enable the Customer Centered Enterprise

Joint Solution and Go-To-Market Empower Enterprise Customers to Accelerate Customer Lifetime Value by Operationalizing Customer Centricity Across Their Entire Organization Totango Inc., a leader in customer success for the enterprise, announced an agreement with SAP SE to sell and market Totango's out-of-the-box solutions. With the integration of Totango's flagship Customer Success platform with the SAP C/4HANA suite of products, including SAP's Sales, Marketing and Service Clouds, Totango can provide enterprise customers…

Totango Releases The Spark Platform For Customer Success With Goal-Oriented Executive Console

New Data-Driven Solution Spark, to Get Faster Results Totango, the leader in customer success solutions for the enterprise, released Spark to provide customers with proven business results quickly. Spark, the next generation customer success platform, guides enterprises through the successful completion of each stage of the customer journey with relevant information, analytics and best practices to enable them to achieve their business goals faster. Spark is designed for large enterprises to expedite the implementation…

MarTech Interview with Amnon Siev, CEO at GeoEdge

"When a user visits a publisher, they’re expressing a level of trust in the publisher, and each publisher must repay that trust by providing a safe and clean user experience." Tell us about your role and journey into technology. What galvanized you to join GeoEdge? I always found the tech industry very interesting. Growing up in Israel, I watched the Israeli tech companies as they made a huge impact on the Israeli economy and built the start-up nation ecosystem. I knew this is the place I want to be. After completing my…

Qualtrics Announces Significant Expansion of the Qualtrics Developer Platform, Extending Its Reach Into 10 Additional Categories

The Qualtrics Developer Platform Is a Core Element of the Qualtrics Partner Network, Providing Best-In-Class Capabilities in More Than 20 Total Categories Including Voice Analytics, User Research, Online Reputation Management, and Community Among Many Others Qualtrics, the leader in customer experience and creator of the experience management category, announced that the Qualtrics Developer Platform (QDP), leveraging the expertise of the Qualtrics Partner Network (QPN), has extended its reach into 10 additional categories…

Customer Data Platform Industry Grew 71% in One Year; Will Reach $1 Billion Revenue in 2019

The Customer Data Platform Industry continued its rapid growth in the first half of 2019, according to the CDP Institute's semi-annual Industry Update.  The industry added nineteen vendors and raised $317 million in new capital during the period while employment was up 71% over the previous year. Major shifts in the market included expansion in Europe, EMEA, and APAC. Fifteen of the nineteen new CDP vendors are from outside the U.S. The Institute also confirmed its projection for the CDP industry to reach the $1 billion…

New Research Reveals Growth of Customer Success Profession and its Strategic and Financial Role in Enterprise Business Success

Compensation for Customer Success Professionals Increases and Compensation Structures Evolve as Revenue Responsibility Grows Across Customer Success Teams  Totango, the leader in Customer Success for the enterprise, released preliminary findings from the 2019 State of the Customer Success Industry and Salary Report, which revealed that the Customer Success profession has grown exponentially year-over-year, expanding beyond traditional job titles and taking on a larger strategic and financial role in an enterprise’s business…

SAP Kicks Off SAP.iO Foundries Location in Paris

SAP SE launched its first location in Paris for SAP.iO Foundries. The Paris location is designed to help and support business-to-business (B2B) start-ups build innovative software and deliver high value for SAP customers. The start-up accelerator program from SAP is aimed to accelerate SAP's fast growth in the cloud and advance a technology community focused on machine learning (ML), blockchain, the Internet of Things (IoT) and software as a service (SaaS). The location in Paris for SAP.iO Foundries is part of the…

Top National Lender Signs with CAKE by Accelerize to Unlock Potential of Marketing Intelligence Technology

Implementation of Enterprise SaaS Solution Provides Powerful Multi-touch Attribution, Advanced Analytics and Real-Time Lead Monetization Capabilities Accelerize and its digital marketing software division CAKE announced that a leading national mortgage lender has selected Journey by CAKE to quickly and easily analyze marketing performance that aligns with the company’s business objectives. Unifying marketing analytics into a single platform, Journeyis an enterprise cloud-based solution that delivers actionable insights on…

6sense Featured on CNBC List of 100 Promising Start-Ups to Watch

6sense announced that it has been included in CNBC's list of top 100 startups in the world. Known as the Upstart 100, this exclusive list of promising young start-ups features a diverse group of companies that are building brands and breaking industry barriers on the path to becoming tomorrow's household names. Companies making this year's Upstart 100 represent a broad segment of the economy, across nine different countries and 13 US states. Each of the organizations selected is less than five years old. 6sense has…

Consumer Privacy and Security Fuels Record Bookings for Janrain

Leading CIAM Provider Celebrates 69% Year-over-Year Bookings Growth During First Half of 2018 Driven by Needs Around Privacy Regulations and Security Janrain, the company that pioneered the Customer Identity and Access Management (CIAM) category, announced it has achieved 69% year-over-year bookings growth during the first half of 2018. Gartner recently predicted growing security and privacy concerns will bring worldwide spending on information security to $124 billion in 2019, which directly contributes to accelerated…

Interview with Jon Lee, CEO and Founder, ProsperWorks

"Successful companies manage data better than unsuccessful ones. That said, larger enterprises, by definition, have more data."Tell us about your role at ProsperWorks and how you got here. What inspired you to find a CRM platform? I’ve been an entrepreneur since I was 26 years old. I started an AdTech company that I sold at 28, traveled for a year, and then founded DNA Games which I later sold to Zynga. I decided to start ProsperWorks while I was in between companies and gave some thought to the meaning of my life and…

Cloud Propulsion Makes SaaS Soar

SaaS Models Are Now An Established Technology Across Most Organizational Functions Currently, we are witnessing a huge deluge of business information, leaving them with no scope to slow down or surge ahead. Testimony to this stalemate is that almost 90% of all data available for business purposes was generated in the last couple of years. As a result, we find the cloud industry undergoing a revolution. SaaS models are now an established technology across most organizational functions including finance, marketing and…

Plotaverse Makes Facebook’s Top 10 Apps List

Plotaverse Sped Past Advertising Giants to Secure a Spot on Facebook's Top 10 App List within a Year.  Plotaverse became one of ten answers in Facebook's advice for creating great ads without the dreaded and costly content creation process. Quickly bypassing established app giants, the young startup's iOS app made the list of Facebook's top 10 mobile apps. The photo app's outstanding animation features allow businesses of any caliber to create impactful ads fast and on a budget. But how did Plotaverse's 8 months old…

Slack Tops G2 Crowd’s List of Best Software Companies 2018

The Annual List Features the 100 Business Software Companies That Best Met Customer Needs In 2017, Based on G2 Crowd’s Verified User Reviews and Publicly Available Market Presence Data It’s the SuperBowl of software. G2 Crowd, the world’s leading business solution review platform, announced their annual list of Best Software Companies 2018. The list highlights the 100 best software companies, based on the most important metric: the voice of customers. Unlike other company awards, there is no self-nomination process and…