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Waypoint TV Taps Wurl’s Video Distribution and Monetization Services to Deliver its Network to New Platforms

Wurl, the leading provider of streaming video distribution and advertising services for connected TV (CTV), announced that it is powering the delivery of Waypoint TV, a go-to destination for fishing, hunting and outdoor enthusiasts, to Samsung TV Plus. By joining the Wurl Network, Waypoint is making its more than 1,000 hours of fishing and hunting shows and films from over 70 top producers more accessible to its community of millions of viewers. Leveraging Wurl's video distribution expertise, Waypoint's extensive catalog…

Africa’s Fertile Mobile Landscape Gives Rise To Vast Data Fields To Grow Customer Insights And Offer Innovative Services

New CMO Council Research Finds Regional Telcos in Strong Position to Leverage Mobile Consumer Data to Harvest New Revenue Streams from Valued Services Known as a land rich in minerals, the African continent has a new source of economic growth and wealth to mine: mobile customer data. Mobile wireless network operators (MNOs) have a big opportunity to unearth device user insights and deliver innovative data services that can advance socio-economic value, democratic participation, and entrepreneurial vitality among a vast…

Arc’teryx Partners with Kount to Rethink Fraud Prevention and Deliver Personalized Customer Experiences

Arc’teryx elevates the eCommerce shopping experience while advancing adaptive AI-driven fraud prevention and strategic revenue growth Kount, the leading AI-driven fraud prevention solution, announced that Arc’teryx, a global company specializing in technical high-performance apparel, has selected the Identity Trust Global Network to upgrade its fraud prevention and expand into new geographies while providing a frictionless and highly personalized experience for “pro” customers. “By customizing its policies around…

Verint Receives Top Scores for WFO Customer Satisfaction in New Market Report

For the Thirteenth Consecutive Year, Verint Named a Leader in Contact Center WFO Market; Ranked First in Customer Satisfaction for Product Capabilities; Earns Top Ranking as Quality Management Market Share Leader Verint Systems Inc., The Customer Engagement Company, announced it has been recognized for the thirteenth consecutive year as a leader in workforce optimization (WFO) in DMG Consulting LLC’s new 2019/2020 Workforce Optimization Product and Market Report*. Verint is the only featured vendor to receive a perfect…

Nordisk Film Cinemas Selects Selligent Marketing Cloud to Drive Personalized Customer Engagements Across Web, Email, Mobile and Social

Selligent Marketing Cloud (Selligent), the intelligent omnichannel marketing and experience cloud platform, announced leading Nordic entertainment company, Nordisk Film Cinemas, as a client. Nordisk Film Cinemas (part of Egmont Group) will use Selligent to automate omnichannel digital marketing campaigns, enabling it to personalize and optimize the millions of communications sent to its cinema guests across Denmark, Norway and Sweden. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home Loans Among ANZ…

Bounteous Wins Big at the 2020 Stevie Awards for Sales & Customer Service

Sweeps individual and team recognition at 14th annual premier business awards Bounteous, an insights-driven digital experience agency, announced a total of seven wins at the 2020 Stevie Awards for Sales & Customer Service. Created in 2002, the Stevie Awards are the world's premier business awards. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home Loans Among ANZ Companies To Embrace Segment in 2019 The Stevie Awards winners were unveiled February 28 at Caesars Palace in Las Vegas. Bounteous…

TEKLYNX Awarded 2020 Stevie® for Historic Customer Service Achievements

TEKLYNX International, the world’s leading barcode and RFID labeling software developer and solutions provider, announced the TEKLYNX Customer Support Center was awarded a Silver Stevie® for its notable customer service achievements in the 14th annual Stevie® Awards for Sales & Customer Service. This is the third consecutive Stevie Awards win for the TEKLYNX Customer Service Department, which consistently strives to raise the level of service and support for its customers in order to help global brands Barcode…

Alder Home Security Selects PX to Centralize Customer Acquisition Efforts

PX Private Marketplaces seen as key to long-term customer acquisition growth strategy PX, the leading platform for customer acquisition, today announced an agreement with Alder Holdings, LLC to centralize Alder’s customer acquisition activity and online publisher relationships through the PX platform. Alder will utilize PX Private Marketplaces to purchase leads and calls, to create efficiencies, and strategically grow their customer base. Under the agreement, PX Private Marketplaces will allow Alder to maintain its…

LiveRamp Launches Safe Haven to Enable Data Partnerships

New Product Gives Global Brands, Publishers a Competitive Edge through Transparent, Secure Data Collaboration LiveRamp, the trusted platform that makes data accessible and meaningful, launched LiveRamp Safe Haven—a new platform that enables secure, permission-enabled data sharing for brands and their partners. LiveRamp Safe Haven enables omnichannel data and audience collaboration in a neutral, permission-controlled, privacy-first environment to ensure the safety and security of data while delivering the highest…

Insight Partners Completes Acquisition of Cloud Data Management Leader Veeam for a Value of $5 Billion

Acquisition focused on accelerating Veeam's growth and extending the company's leadership position in the U.S. market Veeam Software, the leader in Backup solutions that deliver Cloud Data Management™, announced that Insight Partners has completed its acquisition of the company, which was announced on January 9, 2020, at a valuation of approximately $5 billion. Following an investment from Insight Partners at the beginning of 2019, the acquisition of Veeam, the clear market leader with over $1 billion in annual sales and…

BC Platforms Appoints Board Member Karen Tay Koh to Accelerate Asia Growth

BC Platforms, a world leader in providing powerful genomic data management and analysis solutions, announced the appointment of Karen Tay Koh to its Board. Singapore-based Karen, who has extensive experience and networks in finance, healthcare and education, will work closely with the company's recently established Singapore-based entity to support the Company's activities in the Asia Pacific region, including China. BC Platforms' Asia strategy includes a strong precision medicine focus both in healthcare delivery, as…

Ada and Zendesk Strengthen Customer Service Platform Integrations

Ada’s Automation and AI Enhance the Customer Experience Across Zendesk Platform Ada, the market leader for Automated Customer Experience (ACX), announced a deeper strategic partnership with Zendesk, the customer service and engagement platform provider, aimed to help companies improve customer satisfaction by providing compelling personalized experiences for end customers. Ada’s automation capabilities now synchronize with Sunshine Conversations, a next-generation messaging platform that lets companies build interactive…

Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue with Top-tier Reviews for Winter 2020

Products from all three business units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and Collaboration (UCC) products, one Identity and Access Management (IAM) product and one Customer Engagement and Support (CES) product have been named leaders in G2 Crowd’s latest Winter 2020 Grid® reports — which reflect unbiased peer-to-peer reviews by verified users on leading software solutions. Within LogMeIn’s UCC GoTo suite of products, Jive was ranked first in the Small-Business…

Odaseva Empowers Data Protection and Compliance With Three Key Leaders Achieving the Coveted Salesforce Certified Technical Architect…

Company Differentiates Itself from the Competition with Several Members of its Team Reaching the Pinnacle of Salesforce Certification Odaseva, the unified cloud data protection, compliance and operations platform for enterprises running Salesforce as a business-critical application, announced that three people within company leadership have achieved the pinnacle of Salesforce certification known as the Salesforce Certified Technical Architect (CTA), including its CEO and Founder, Sovan Bin, who was one of the first…

Conga Enriches the Customer, Sales and Employee Experience through Automation

Digital Document Transformation Suite offers new features that enable professionals to transform and automate to conquer the day, the week and the quarter Conga, the leader in end-to-end Digital Document Transformation (DDX), unveiled its future vision for the next-generation of Digital Transformation at its annual conference, Conga Connect 2020. The company also introduced enhancements across its Digital Document Transformation Suite that enable organizations to accelerate sales cycles and enhance the customer…

Global Education Platform Streamlines Digital Customer Experiences, Boosts Student Engagement, and Increases App Rating by 71% With Swrve

Education platform, Wall Street English uses Swrve to deliver hyper relevant, localized, real-time mobile messaging to 90,000 students in 28 countries worldwide Swrve, the world leader in mobile marketing and customer engagement announced today that Wall Street English is increasing in-app engagement and boosting student retention with Swrve. The award-winning education platform uses Swrve to deliver hyper relevant localized mobile messaging to students in 28 countries worldwide. Awarded Best Education Platform of the…

Enterprises Still Failing to Adopt Digital-first Globalization Strategies Despite Customer Engagement Benefits and Opportunities, SDL…

80% of Respondents Have Global Expansion Plans Over the Next Three Years, but Only a Third Would Deploy a Digital-First Strategy A report published today by SDL, a global leader in content creation, translation and delivery, reveals the majority of brands are still ignoring the benefits of a digital-first globalization strategy, and instead focus their efforts on deploying a local sales team when entering new markets. “Global enterprises are hindering their expansion plans by focusing on a sales-first approach, before…

Corona Virus Closed the Gate to Mobile World Congress, but the Agile AI Tech Company Exacaster Found the Way to Launch Its Customer Data…

The cancellation of the Mobile World Congress (MWC) 2020 in Barcelona has left companies counting the cost of potential business losses. It can get extremely painful for smaller technology companies or even devastating for startups Exacaster, an AI-powered marketing automation software company from Lithuania (EU), has been waiting for exhibiting in the biggest mobile technology show for nearly 10 years. "We were dreaming to participate in MWC ever since we founded the company but managed to get ready for it only this…

Informa Markets Partners with Collibra for Data Intelligence

The leading global exhibitions company chooses Collibra to maximise opportunities for revenue growth Collibra, the Data Intelligence company, announced its partnership with Informa Markets, a company that helps more than 550 brands realise strategic value from their data and develop opportunities for business growth through face-to-face exhibitions, specialist content and actionable data solutions. Informa Markets has grown rapidly, and also through acquisition, meaning the company faced the challenge of disparate and…

Information Builders Shows Strong Momentum Driven by Cloud Growth and New Customer Acquisition Entering 2020

Performance Underpinned by Leadership Vision, Product Innovation, and Industry Recognition Information Builders, Inc., the leading data and analytics company, today announced significant performance in 2019, including continued growth in annual recurring revenue (ARR), quadrupling ARR from its cloud offering, earning multiple new logo wins across industries, and maintaining strong customer retention rates based on trusted relationships. These positive financial indicators  are bolstered by widespread industry recognition…