Banner Before Header

LendingPoint Chooses Vonage’s Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences

Deal to lower costs and power connections for LendingPoint's global workforce Vonage, a global business cloud communications leader, today announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels. "We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see…

IPCOM Educates Prospects, Generate Leads and Builds Sales Pipeline for Hybrid Cloud Products Using Partner Marketing Management Technology…

Access to High-Quality, Customizable Content for Hybrid Cloud Makes It Easy for the Telecommunications Integrator to Communicate With Prospects, and the Zinfi Reporting Module Provides Insight Into Campaign Effectiveness and Customer Segmentation ZINFI Technologies, Inc., a company leading the definition and creation of Unified Channel Management (UCM) solutions, announced that IPCOM, a Mexico City-based integrator and reseller of enterprise telecommunications solutions, has adopted easy-to-use tools from ZINFI’s partner…

Amdocs Announces CES20, the Disruptive Cloud-Native Version of Its Market-Leading Customer Experience Suite

CES20 Accelerates Service Providers’ Journey to the Cloud and Powers Move From Legacy Systems to a Leading Microservices-Based Suite; CES20 Capabilities Already Adopted at Leading Providers Around the World Amdocs, a leading provider of software and services to communications and media companies, announced the release of Amdocs CES20, a fully cloud-native, microservices-based version of its market-leading customer experience suite. Designed to run on any combination of major public and private clouds, CES20 offers service…

KT Selects Amdocs CatalogONE Cloud-Native Solution to Rapidly Create and Launch New 5G Services

Solution Provides Operators the Business Agility to Quickly Introduce Differentiated 5G Use Cases and Shape New Connected Society Experiences Amdocs, a leading provider of software and services to communications and media companies, announced that KT Corporation, the largest quad-play service provider in South Korea, has started to upgrade and migrate their existing product catalog to Amdocs CatalogONE. This solution enables operators to create, deploy, test and launch new services at a much faster pace and quickly take…

Incremental Growth in Cloud Spending Hits a New High while Amazon and Microsoft Maintain a Clear Lead

New data from Synergy Research Group shows that Q4 spend on cloud infrastructure services increased by $2.8 billion over the previous quarter, which is by far the biggest quarterly increment the market has seen. At 37% the year-on-year growth rate is slowly trending down, but this is due to the massive scale of the market which forces growth rates to moderate. Meanwhile Amazon growth continued to closely mirror overall market growth so it maintained its 33% share of the worldwide market. Second ranked Microsoft again grew…

Descartes Labs Launches First Cloud-Based Geospatial Data Refinery and Modeling Platform

The Descartes Labs Platform enables enterprises to rapidly run global scale-analyses on multi-petabyte datasets, making global supply chains more competitive and sustainable Descartes Labs, a New Mexico-based geospatial analytics company, today announced the availability of the Descartes Labs Platform, the industry’s first-ever cloud-based geospatial analytics platform. It provides enterprises with a real-time geospatial data catalog and flexible modeling environment – all in one complete package. By handling nearly all…

Namogoo Announces Integration With Salesforce Commerce Cloud to Prevent Customer Journey Hijacking

Integration allows the easy deployment of Namogoo's leading Customer Hijacking Prevention solutions to enhance the online customer experience Namogoo, a company pioneering Customer Hijacking Prevention and protecting user privacy for online enterprises, announced its certified integration with Salesforce Commerce Cloud to protect online businesses from the widespread problem of client-side ad injections that cut into their bottom lines. The integration allows customers to easily implement Namogoo's solution to protect…

Evolve IP Launches the Unified Workspace – Integrates Identify and Access Management, Hosted and SaaS Application Delivery, and Cloud…

Secure, Browser-Based Portal Enables an Identical Work Experience for Employees on Any Device, in Any Location Evolve IP, the world's leading provider of Purpose-Built cloud solutions, announced that it has released the Evolve IP Unified Workspace, a browser-based platform that unifies identity and access management, hosted and SaaS application delivery, and cloud desktops. Evolve IP's Unified Workspace drives productivity by enabling workers to access all of their critical business applications from any PC, tablet or…

Smart Communications Expands APAC Leadership with Key Addition to Sales Team

Nick Smith Named Vice President and General Manager of Asia Pacific Smart Communications, the only provider of a cloud-based, next-generation customer communications management platform, announced it has appointed Nick Smith to lead sales efforts in Asia Pacific. Smith is an industry veteran with expertise in both customer communications and data management. He joins Smart Communications from Informatica, where he served as managing director of ANZ, leading tremendous growth across tier one enterprise clients in both the…

IPFone Announces Bilateral Strategic Partnership with Chorus Communications

IPFone Announces Bilateral Strategic Partnership with Chorus Communications IPFone, a leading provider of Cisco/Broadsoft cloud PBX, unified communications and internet access services for business announced its strategic partnership agreement with Chorus Communications, Inc. headquartered in Philadelphia, PA.This strategic partnership with Chorus Communications Inc. was formulated in order to expand IPFone’s distribution model that enables partner agents to accelerate their marketing and sales of IPFone’s…

Quadient Enhances its Flagship Customer Communications Management Solution, Quadient Inspire, with New Functionalities

Quadient Enhances its Flagship Customer Communications Management Solution, Quadient Inspire, with New Functionalities Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Quadient Inspire R14, the most feature-rich version to date of Quadient’s flagship omni-channel customer communications management (CCM) solution. The platform offers more than 1,100 enhancements and new features that focus on four key areas:…

Conexiom Announces Sales Order Automation for Salesforce Commerce Cloud on Salesforce AppExchange, the World’s Leading Enterprise…

Conexiom’s Customers Can Now Easily Manage Emailed Orders in Salesforce Conexiom announced it has launched Conexiom Sales Order Automation for Salesforce Commerce Cloud on Salesforce AppExchange, empowering customers to achieve their digital transformation goals and increase productivity. Conexiom launches an order management app on the Salesforce App Exchange! Tweet this Built on Salesforce Commerce Cloud, Conexiom Sales Order Automation is currently available on AppExchange Marketing Technology News: Why Audio…

Multiplied Marketing Communications Acquires Blockchain Marketing Communications Firm Multiplied

Multiplied Marketing Communications LLC announced the acquisition of Multiplied LLC, a premium blockchain marketing communications firm, for an undisclosed sum. Co-founders Nancy Li and Hector Espinoza have sold the company to Ben Noble, a former partner and director of public relations at Multiplied. With this acquisition, Noble plans to expand the agency’s offering to include public relations, brand development and other services catered toward the burgeoning blockchain and cryptocurrency industry. “The blockchain…

Comcast Acquires Blueface; Global Provider of Unified Communications as a Service (UCaaS) to Complement Comcast Business Solutions

Comcast announced it has completed the acquisition of Blueface® – a Dublin, Ireland-based global technology provider and leader in unified communications solutions. Terms of the acquisition were not disclosed. “Whether connecting within a company or directly to customers, Blueface technology, powered by Comcast Business, will provide businesses a seamless communications experience. We look forward to delivering innovative solutions that enable businesses to help power employee productivity and extraordinary customer…

Cloud Services Survey Reveals Critical Need for AI-Driven Continuous Optimization

Optimizing Cloud Applications for Performance and Cost is Beyond Human Scale Opsani announced the results of a year-long survey of hundreds of enterprises running cloud services that revealed a critical need for artificial intelligence (AI)-driven, continuous optimization of live applications and their environments. Results showed companies are running a robust continuous integration (CI), continuous delivery (CD) toolset for their applications, but are neglecting the post-release portion of the delivery…

Microsoft and Genesys Expand Partnership to Help Enterprises Seize the Power of the Cloud for Better Customer Experiences

Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the Cloud for Large Enterprises  Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution Genesys Engage™ running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved…

Alibaba Cloud Named First Public Cloud Vendor in the World to Obtain Trusted Partner Network (TPN) Certification

Entertainment Industry Recognised Accolade Endorses Alibaba Cloud’s Security, Scalability and Flexibility Alibaba Cloud, the data intelligence backbone of Alibaba Group, has announced that it is the first public cloud vendor in the world to obtain the prestigious Trusted Partner Network (TPN) certification, an achievement that validates the entertainment industry’s confidence in its robust security and trustworthiness as a cloud service provider. With viewing consumption habits changing rapidly, broadcast platforms…

VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

VoiceFoundry’s Customers Benefit From the Power of Salesforce With Contact Center Solutions VoiceFoundry, a global provider of enterprise, cloud-based contact center solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced today that it has launched its Consultant Listing on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs. VoiceFoundry has a deep understanding of the…

PelicanCorp Acquires Geolantis Cloud Services

PelicanCorp, the global leader in the damage prevention industry, announced its acquisition of Geolantis, further strengthening its market reach into critical digitized data workflows. Geolantis provides strong data visualization, highly accurate mapping capabilities, workforce management, and asset inspection that is complimentary to PelicanCorp’s robust set of existing solutions. “We are immediately integrating the two companies. The Geolantis executive team is taking on significant roles at PelicanCorp. Geolantis…

CloudJumper Names Amie Ray to Post of Enterprise Channel Sales Manager

Seasoned Channel Professional to Open New Distribution Channels as Global Demand for Virtual Desktop Solutions/VDI Rise CloudJumper announces the appointment of Amie Ray as enterprise channel sales manager. As Enterprise Channel Sales Manager, Ray will open new alliances and distribution channels for the CloudJumper brand of remote desktop and application virtualization solutions. “We are thrilled to have Amie onboard to support delivery of our award-winning platform which significantly reduces time to deployment and the…