8×8 Program Makes Referring Cloud Communications and Contact Center Solutions to Businesses and Organizations Easier and Faster

8×8, Inc., a leading integrated cloud communications platform, today announced new enhancements to the 8×8 Referral Program that make it easier and faster for individuals to successfully refer 8×8 X Series cloud communications and 8×8 Contact Center solutions to a business or organization.

.@8×8 Program Makes Referring Cloud Communications and Contact Center Solutions to Businesses and Organizations Easier and Faster

The 8×8 Referral Program provides a simple process for individuals, IT consultants, technology advisors and 8×8 customers in the United States, Canada and the United Kingdom to recommend 8×8 solutions. Program participants are eligible for a one-time commission for each business or organization they submit that signs up for an 8×8 solution. Qualifying solutions include 8×8 cloud voice, video, chat and contact center, which are built on an open, modern cloud technology platform.

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“Many organizations depend on the knowledge and expertise of IT consultants, technology advisors and even their peers as they move to modernize their communications and customer engagement infrastructure,” said Homero Salinas, Global Vice President of Commercial Sales at 8×8, Inc. “We invested in making the 8×8 Referral Program easier for these influencers to recommend 8×8 cloud communications and contact center, and help businesses enhance employee and customer experience, especially as they move away from on-premises systems to a mobile, distributed workforce.”

The 8×8 Referral Program now offers an enhanced referral portal making it easier for program participants to refer 8×8 solutions, and provides greater visibility on payments, referral status and campaigns. New and enhanced features include:

  • Real-time visibility of referral campaigns and status
  • Payment dashboard showing total earnings with reward payment updates
  • Automated reward payments via wire transfer and PayPal
  • Social and email campaigns
  • Co-brandable, customizable and shareable content, assets, banners and images
  • Unique URLs for campaign landing pages

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15 Million Video Meetings Monthly Active Users Worldwide

8×8 X Series meets the needs of businesses with a mobile and remote workforce by providing a highly reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact center, APIs and advanced analytics. This allows companies to rapidly unify a distributed workforce and enable flexible workstyles. 8×8 X Series includes 8×8 Video Meetings, powered by Jitsi, an open source community for secure video meetings technology sponsored by 8×8. 8×8 Video Meetings is also available as free and paid standalone versions at https://8×8.vc, and is optimized for use with the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins. 8×8 Video Meetings is also part of 8×8 Express, a solution for small organizations and teams that require a complete, preconfigured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.

8×8 Contact Center, available as part of X Series, is a complete solution including ACD, IVR, digital channels, outbound dialer, reporting, customer experience analytics, quality management, speech analytics, customer surveys and knowledgebase, all delivered on one unified, secure and reliable platform featuring single sign-on and centralized administration. Pre-built CRM integrations make it easy for agents to access and view customer data.

8×8 has experienced a significant increase in usage across its private and secure video meetings solutions, including Jitsi Meet and 8×8 Video Meeting services, with monthly active users growing globally to more than 15 million.

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