Blue Acorn iCi, the leading independent digital customer experience (CX) company, today announced the appointment of Clare Rappaport as the company’s Chief Client Officer.
In her new role, Rappaport will lead cross-functional teams responsible for onboarding and servicing client engagements while embedding client-centricity to the core of Blue Acorn iCi’s growth strategy. Rappaport will represent the collective voice of Blue Acorn iCi’s roster of existing clients.
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Prior to joining Blue Acorn iCi, Rappaport led Client Service teams at WPP’s Geometry Global and Match Marketing. Rappaport brings 25+ years of client advocacy and a track record of growing leading client brands like Gerber, GSK, Dannon, Pernod Ricard, Campbell’s and Johnson & Johnson.
“It is rare to find someone with Clare’s skill, knowledge and experience set working in the technology services sector,” said Chris Guerra, Co-CEO of Blue Acorn iCi. “Our clients have told us that she brings a perspective of client service that is paradigm-shifting.”
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“I am thrilled to work with an incredible leadership team to bring to life our mission of delivering best-in-class experiences for our clients. Listening to their needs and leveraging the exceptional talent across Blue Acorn iCi to deliver strategic client solutions is a clear point of differentiation for our firm,” said Clare Rappaport.
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