ZINFI Platform Once Again Named a Leader in G2’s Latest User Ratings for Partner Management Software

Validated reviews from G2 user community and data aggregated from online sources and social networks again earn ZINFI a spot in the G2 “Leaders” quadrant; platform ranks #2 in satisfaction and #3 ranking in ease of use, and earns scores of 90% or higher on every G2 metric

G2, the world’s leading business solutions review website, recently released its Spring 2020 scores for Best Partner Management Software. ZINFI’s partner management software was again named to the “Leaders” quadrant based on the responses of real, verified users from the G2 user community and data aggregated from online sources and social networks.  G2’s unique algorithm is applied to this data to calculate customer satisfaction and usability scores. Of 13 vendors with at least 21 reviews, ZINFI is one of only three who have earned an overall G2 score of 4.7 (out of 5) or higher. Current ZINFI user ratings from G2 users include a 98% score for Quality of Support, 95% for Meets Requirements, 94% for Ease of Doing Business With, 92% for Ease of Use, 91% for Ease of Admin and 90% for Ease of Setup.

“ZINFI is pleased to have earned consistently high scores from the G2 user community over several consecutive quarters. We take these ratings seriously because they come from actual users who interact with our partner management automation tools every day,” said Sugata Sanyal, founder and CEO of ZINFI. “The exceptionally high user ratings reflect our commitment to providing customers with powerful, easy to use and customizable solutions that clients can adapt to their unique requirements and workflows. Our comprehensive, fully integrated platform is suitable for companies of all sizes, from small businesses to global enterprises, and is being used in a broad range of industries throughout the world. We are grateful for the sustained enthusiasm for our products from the G2 community, and we will keep working hard to make our platform and our customer experience even better.”

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ZINFI’s partner management software achieved the second-highest “G2 Satisfaction Score” among the 11 solutions with 20 or more reviews. The satisfaction score is an overall ranking, and includes ratings for Ease of Use, Meets Requirements, Ease of Doing Business With, Ease of Setup, Quality of Support and Ease of Admin.  ZINFI also earned a Top 3 ranking in G2’s “Usability Score” category, which is focused on Ease of Admin, Ease of Use and Meets Requirements.

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are thrilled to share the achievements of the products ranked on our site because they represent the voice of the user and offer valuable insights to potential buyers everywhere.”

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In 2018, ZINFI was named a leader in The Forrester Wave™: Through-Channel Marketing Automation, Q2 2018 report, which praised the “robust functionality, modularity, and customizations” of ZINFI’s Unified Channel Management (UCM) platform—the only solution in the marketplace developed as a native platform for complete integration of partner relationship management (PRM), partner marketing management (PMM) and partner sales management (PSM).

Also in 2018, ZINFI was named a leader in The Forrester Wave™: Partner Relationship Management, Q4 2018 report, earning 13 perfect (5.0) scores for a broad range of specific evaluation criteria. Forrester cited ZINFI’s horizontal approach to the market and its “strong engineering pedigree,” noting that “ZINFI’s PRM solution provides robust global capabilities with excellent functionality, flexibility through a modular approach, and infinite customizations for complex channel environments.”

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