8×8’s Guaranteed Call Quality Combined with the Audio Performance of Jabra Headsets Delivers Increased Productivity and Support for Remote Working
8×8, Inc., a leading integrated cloud communications platform, announced a partnership with Jabra to expand equipment offerings to include the Jabra BIZ, Engage, Evolve and UC VOICE mono and stereo headsets. The additional support for these headsets ensures companies can continue to use their preferred audio solutions with 8×8 cloud communications, video collaboration and contact center solutions.
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In response to the dramatic increase in usage of 8×8’s desktop and mobile apps for voice, video conferencing, chat and contact center, as companies quickly move to work from home environments, 8×8 is enhancing support for headset capabilities to further enable this transition. Regardless of location or device, clear audio is the core of any effective business-related phone call or video meeting. Combining 8×8’s patented call quality and reliability with Jabra’s leading professional headsets for concentration and collaboration ensures employees have the communication capabilities they need to stay productive. Now, thirty-two models across the Jabra BIZ, Engage, Evolve and UC VOICE headset families can be used with 8×8 X Series, 8×8 Video Meetings and 8×8 Contact Center.
“Our research has shown that knowledge workers are facing increased disruptions while collaborating,” said Kelly Nagel, President and GM, Jabra North America. “It’s paramount that they have the tools to overcome a noisy environment and communicate effectively. Our partnership with 8×8 provides customers with the exceptional call quality they need to stay focused and productive using a Jabra professional headset and 8×8 service plan with a physical phone, softphone or mobile device.”
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With this integration, joint customers will have a seamless experience when making and receiving calls using the 8×8 Virtual Office Desktop or Mobile applications and a Jabra headset. Users can answer, mute and disconnect 8×8 calls directly from their Jabra headsets with no further actions required in the 8×8 applications, for an experience that replicates the native phone application and business phones.
“8×8 is dedicated to providing companies with the communication capabilities they need to remain productive regardless of location or device. As businesses and organizations shift to mobile and remote working, it becomes even more paramount employees and contact center agents can communicate clearly with colleagues, partners and customers,” said Dejan Deklich, Chief Product Officer at 8×8, Inc. “The partnership with Jabra expands the choice companies have with 8×8 to ensure their teams can be productive and effective while working from anywhere.”
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