Doxim, the leading customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced that it has partnered with Claim.MD, a leading EDI clearinghouse focused on enhancing the provider experience through an innovative, robust, and intuitive platform that enables swift and accurate payment of healthcare claims.

Claim.MD’s extensive national network reaches payers across the country and processes hundreds of millions of transactions each year. Doxim’s comprehensive CCM services will integrate with the Claim.MD platform, providing an improved billing experience for provider and payer alike.

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Enhancements include:

• Improved ability to send paper claims, with the added feature of being able to attach documents to them.
• Simplifying the already easy appeals process that the platform generates and allowing for printing and mailing to the payer.
• Online enrollments that automatically print and mail to the payer.
• Ease of ability to generate and mail checks

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“At Claim.MD, we pride ourselves on our intuitive and feature-rich platform, which is focused on improving the provider billing experience,” said Claim.MD Vice President Nihal Titan. “With the added capabilities provided by Doxim we’re setting ourselves further apart from the competition, by streamlining and automating the paper claims process for our valued providers. Now claims and appeals can be handled with enhanced speed and efficiency, regardless of channel.”

“Doxim provides world-class omnichannel CCM technology and services to enterprises in highly regulated industries, including health care, ” said Doxim CEO Michael Rogalski. “That means we have the technology, the scale, and the expertise to support Claim.MD as it processes hundreds of millions of yearly transactions. Working together, Doxim, and Claim.MD now have an exciting opportunity to provide enhanced services to a vast array of providers and payers across the United States.”

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