Kibo, a market leader in composable commerce products, announced that Ram Venkataraman, the company’s CEO, has been named to RIS News’ Influentials 2022: Top Movers and Shakers in Retail. The annual recognition celebrates retail leaders that are reshaping the industry and developing cutting-edge technologies.

Venkataraman has over 20 years of experience in retail technology, technology innovation and technology management. Since joining Kibo four and a half years ago, Venkataraman has focused on building modular commerce and order management solutions that enable experiences across all channels. Even before the pandemic, Venkataraman and his team recognized the need for frictionless, connected customer experiences.

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“In a post-pandemic world, consumer loyalty is directly tied to the consumer experience and service afforded by retailers. Consumers cite that the number one driver of a poor service experience is having inconsistent or broken cross-channel flows. Delivering consistent experiences across channels is vital for retailers”

“In a post-pandemic world, consumer loyalty is directly tied to the consumer experience and service afforded by retailers. Consumers cite that the number one driver of a poor service experience is having inconsistent or broken cross-channel flows. Delivering consistent experiences across channels is vital for retailers,” said Venkataraman.

Following the spin-off of its personalization business, Kibo announced a narrowed focus on its core commerce products: order management, ecommerce and subscriptions. As a fully modular, API-first platform, Kibo will be in an even stronger position to serve B2C, B2B and D2C customers with modern solutions.

“Alan Kay, a computer scientist once said, ‘The best way to predict the future is to invent it.’ I’m not claiming Kibo is inventing the future, but we are building technology that enables our customers to do just that. Our customers are the true leaders in retail, and our goal is and always has been to provide them with tools to quickly adapt as business needs and market trends evolve,” said Venkataraman.

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