Voice Technology: What It Means for Digital Marketers

As the field of Digital Marketing is constantly evolving, emerging technologies can have a powerful impact on the industry. Voice technology seems poised to become the next great disruptor, but there’s still a lot of discussion around how Voice technology will affect the various Digital Marketing platforms and to what extent. The State of Voice Technology Recently, Campaign Monitor surveyed more than 400 people on the ways they use Voice technology and found that the adoption of it is growing, with 78% of respondents…

McDonald’s to Acquire Apprente, An Early Stage Leader in Voice Technology

Move Will Expand McDonald's Presence in the Bay Area and Integrate New Teams with Advanced Technology Skillsets into the McDonald's Business McDonald's Corporation (MCD) announced an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology.  The agreement marks another bold step in advancing employee and customer facing innovations while further strengthening McDonald's technology capabilities.  The announcement comes after extensive exploration with several parties, including…

73% of People Don’t Trust AI Voice Technology Such as Google Duplex to Make Simple Calls, Though Trust May Build as Usage Increases

People Are Likely Wary Because Artificial Intelligence (Ai) Voice Technology Offers Fewer Opportunities for Monitoring and Control Than Current AI Tools. The Majority of People (81%) Also Want Conversational AI to Declare Itself as Non-Human, Indicating People's Discomfort With the Increasingly Blurred Lines Between AI and Human Voices Nearly three-quarters of people (73%) say they are somewhat or very unlikely to trust a tool such as Google Duplex to correctly make simple calls for them. Duplex is a tool within Google…

Yext to Deliver Insights on How Voice Technology Is Changing Business at VOICE Summit

Leaders from Yext Will Lead Sessions at VOICE Summit on the Impact of Voice Search Across Industries Yext, Inc., the leader in Digital Knowledge Management (DKM), announced that five of the company's leaders will speak at VOICE Summit, the nation's largest multi-day voice-first conference. The conference takes place at the New Jersey Institute of Technology (NJIT) in Newark, NJ, July 24-26, 2018. On Wednesday, July 25, at 9:00 a.m., Yext Founder and CEO Howard Lerman will deliver a keynote entitled, "Giving Voice…

Amazon and Leading Technology Companies Announce the Voice Interoperability Initiative

Amazon and leading technology companies announced the Voice Interoperability Initiative, a new program to ensure voice-enabled products provide customers with choice and flexibility through multiple, interoperable voice services. The initiative is built around a shared belief that voice services should work seamlessly alongside one another on a single device, and that voice-enabled products should be designed to support multiple simultaneous wake words. More than 30 companies are supporting the effort, including global…

Voicesense Wins Excellence in Customer Service’s Technology of the Year Award

Company's Voice-Based Predictive Analytics Technology Acknowledged for Enabling Call Centers to Accurately Forecast Behavioral Tendencies and Provide Personalized Customer Service  Voicesense, an innovative provider of voice-based predictive analytics solutions, announced that the company has won the Excellence in Customer Service Award in the category for the Technology of the Year. Voicesense has won this award for its voice-based predictive analytics technology that enables call centers to accurately forecast…

LabTwin Partners With BioRN to Bring Voice-powered Technology Into German Labs

LabTwin GmbH, the world's first voice and AI-powered digital lab assistant, has joined forces with BioRN Life Science Cluster to expand its offering to the Rhine-Main-Neckar Region in Germany. As part of this collaboration, BioRN members will have access to LabTwin's platform. LabTwin uses machine learning and voice-recognition technologies to assist scientists with day-to-day tasks, saving time and making research more efficient and reproducible. Researchers can take notes, capture data, create supply lists and set…

Algolia Announces Expanded Collaboration with WW – The New Weight Watchers – on Voice-Enabled Technology

WW Leverages Algolia to Power Enhanced Digital Experience with Wellow, Its New Voice App Algolia, the leading Search and Discovery API for websites and mobile apps, announced that WW – the new Weight Watchers – selected Algolia’s powerful voice search to enable WW’s new smart voice application that launched on Amazon Alexa and the Google Assistant. With more than 43 million people in the United States now owning a smart speaker, voice-enabled technology has become a cornerstone of many households. WW recently launched…

Bazaarvoice Hires Fritz Hesse as Chief Technology Officer

Bazaarvoice, Inc., announced that Fritz Hesse has joined the company’s executive leadership team as Chief Technology Officer (CTO). Bringing more than 20 years of experience leading enterprise technology operations, Hesse will oversee Bazaarvoice’s global engineering teams and be responsible for the design, development, quality and deployment of the company’s innovations in e-commerce software. “The digital shopping landscape is continuously evolving, and brands and retailers are challenged with keeping pace with changing…

VoiceSense Wins Speech Technology Magazine’s 2018 Speech Industry Star Performer Award

Company Recognized for Its AI-Driven, Speech-Based Predictive Analytics Technology for Building Personality Profiles and Forecasting Behavioral Tendencies VoiceSense, an innovative provider of speech-based predictive analytics solutions, announced that the company has won Speech Technology Magazine's 2018 Star Performer Award for its groundbreaking speech-based predictive analytics technology used to build AI-driven personality profiles that forecast behavioral tendencies. Speech Technology Magazine's Speech Industry…

Telefónica Deutschland Selects Unisys to Deliver Secure, Next-Generation Voicemail Solutions and Services

Unisys to provide enhanced features, including visual voicemail, to improve user experience Unisys Corporation announced that Telefónica, one of the world's largest telephone operators and mobile network providers, has expanded its successful partnership with Unisys in Europe to provide secure, next generation voicemail services to millions of Telefónica Deutschland customers in Germany. Unisys communications solutions support more than 200 million mobile subscribers around the world. Under the terms of a mid-term…

Stream Companies Showcases Latest Technology to Guide Auto Dealerships Into the Digital Age of Car Buying

Agency will appear at NADA 2020 in Las Vegas, Feb. 14-17, to display latest advances to aid customers and dealerships in the car-buying and maintenance process Stream Companies, a marketing industry leader that has been successfully merging and integrating the worlds of traditional and digital advertising for more than two decades, will be sharing its latest technology and expertise at NADA 2020 from Feb. 14-17, 2020. In today's high-tech world of auto dealership marketing, Stream Companies is leading the way with its …

New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments

Topbox Included in Emerging Unified Data Analytics Category of VoC Technologies Topbox, makers of conversation analytics software, is cited in a Forrester report titled Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2020, published Feb. 3, 2020. The report is an overview of 36 vendors, broken out across three functionality segments – customer feedback management (CFM), VoC specialists, and unified data analytics. Topbox is one of only five vendors named as a unified data analytics provider in the report. Forrester’s…

Voice Retail Is a Red Herring – Unless It’s for Groceries and Shampoo

Everyone in the retail marketing sector seems to be talking about Voice search and Voice assistants, and yes, it has seen remarkable growth in the past few years. But a note of caution: the tech is still an emerging concept. It’s exciting and has enormous potential, but right now, are we really going to use this technology to buy our new iPhone, writing desk or wardrobe? There’s no question that we will – one day. What I’m less convinced about is whether there’s any first-mover advantage in adopting Voice right here,…

Dynata Releases 2020 Global Trends Report, Highlighting Changing Consumer Attitudes on Climate Change, Technology Adoption, Privacy and…

Second Annual Look at Consumer Sentiment and Opinion Offers Deeper Dive Into the Global Trends That Drive Attitudes and Behaviors Dynata, the world’s largest first-party data and insights platform, announced its 2020 Global Trends Report, a global study of the opinions, attitudes and behaviors of people driving the cultural, social, economic, and technological trends that impact our daily lives, including climate change, technology adoption, and privacy and trust. Now in its second annual edition, the 2020 Global Trends…

Leading Technology Trends in Virtual Reality, Revealed by GlobalData

Virtual reality (VR) technology has evolved significantly over the past five years, with improvements on both the hardware and software side, according to GlobalData, a leading data and analytics company. The company’s latest report, ‘Virtual Reality – Thematic Research’, details how VR companies are increasingly using artificial intelligence (AI) and cloud technologies to develop stronger ecosystems. Listed below are the leading virtual reality technology trends, as identified by GlobalData. Custom silicon The…

Persistent Systems and ValidSoft Deliver New Secure Digital Voice Authentication Capabilities for Banking and Credit Unions

Persistent Systems and ValidSoft have jointly developed a secure digital voice authentication for continuous user validation, integrated with Persistent's banking solutions. As part of Persistent Digital Bank Solution™, Persistent will leverage ValidSoft's Precision Voice Biometrics™ to ensure strong identity assurance for all individuals transacting on their platform. Persistent recently announced the availability of the Persistent Digital Bank Solution™ and Persistent Digital Credit Union Solution™ Marketing…

UrSafe Announces “Follow Me,” the Only Geo-Location Feature Fully Integrated Into Hands-Free, Voice-Activated Personal Safety…

Groundbreaking Personal Safety & Security Technology Meets Wide-Ranging Security and Daily Life Needs That Gives You Peace of Mind Without Selling Your Personal Data UrSafe, a next-generation personal safety and global security company, announced the release of its "Follow Me" feature, the only geo-location service on the market fully integrated with a hands-free, voice-activated personal safety system that identifies your specific location and follows your movement, from the beginning of your journey to the end.…

How Voice is Enhancing Service Across Industries

Have you ever had a written message misinterpreted? Sent a text your spouse took one way when it was meant in completely another? Had an employee misunderstand a task and spend a week barking up the wrong tree? Or maybe a friend never saw your e-mail and you had to fly solo to the concert you just won tickets to? The convenience of e-mail, text messaging, G-chat, WhatsApp and every other communication app is undoubtedly a miracle of modern technology. We can connect with anyone, anywhere, any time. But too often, it means…

Instreamatic Partners with Triton Digital to Accelerate Voice-Driven Audio Advertising

Instreamatic, the voice dialogue marketing platform that allows media companies and advertisers to measure, manage, and monetize audio content by utilizing interactive voice AI technology, announced a partnership with Triton Digital®, the global technology and services leader to the digital audio and podcast industry. Through this partnership, Instreamatic is integrating its voice dialogue advertising technology into Triton Digital’s preeminent Advertising Server, enabling Triton’s clients to seamlessly deliver voice…