Recognized for its powerful innovation in digital experience analytics that helps brands deliver valuable online experiences

Contentsquare, the global leader in digital experience analytics, announced it has been named to a number of G2’s 2023 Best Software Awards, most notably placing #19 on the Best Marketing and Digital Advertising Products list and #24 on the Best Products for the Enterprise list. As the world’s largest and most trusted software marketplace, G2 is visited by 80 million software buyers each year. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.

This is Contentsquare’s second time receiving a G2’s Best Software Award recognition, earning its place this year thanks to its mission to help brands create and deliver more human experiences with its Digital Experience Analytics Platform. Based on recent findings from its annual customer trends Benchmark report, brands are leveraging Contentsquare software to combat the challenges of diminishing customer engagement online due to poor website performance, with one in three online sessions being frustrating. Contentsquare customers that apply digital analytics data insights are able to deliver experiences that are relevant, intent-driven, and higher-value, resulting in boosts to online session depth, time-spend, and revenue. Within three years of implementation, brands achieve a ROI of 602%, according to a 2023 Forrester Total Economic Impact study on Contentsquare Digital Experience Analytics software.

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“We’re honored to be recognized for our investments and commitment to developing software solutions that provide real value to our customers,” said Lucie Buisson, Chief Product Officer at Contentsquare. “Our product strategy reflects our mission to make online experiences as good as real-life ones, if not better. G2 Awards are a great recognition of the meaningful work carried out by our product and engineering teams to raise the standards of customer experience so that everyone can enjoy experiences they seek, love and deserve.”

“While G2 publishes the Best Software Awards each year, they’re really awards from customers,” said Sara Rossio, Chief Product Officer at G2. “Representing a vote of confidence from real software users, these awards also spotlight those that have risen to the top among thousands of companies. With 2 million+ verified software reviews, the most in a single destination, our marketplace features more than 145,000 products and services across 2,100 different categories. Congratulations to all those named, as buyers will continue to lean on these awards as a trusted source to inform their software decisions in the year ahead.”

The top 100 companies are ranked based on a combination of Satisfaction and Market Presence scores for each vendor, and the top 100 products are ranked based on reviews across all categories they are a part of. To be recognized as a Best Software Award winner, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

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