Integrations with ServiceNow CMDB and ITSM automatically map cyber risk to business hierarchies and risk mitigation workflows, eliminating thousands of hours required to operationalize cyber risk quantification

Balbix, the leader in cybersecurity posture automation, announced new integrations with ServiceNow  the leading digital workflow company. As a result of the integrations, customers can automatically augment cyber risk data with business context and integrate remediation efforts with their existing security and IT workflows. CISOs can eliminate thousands of hours from the time required to operationalize cyber risk quantification (CRQ) in dollars and close the gap between cybersecurity and the business.

The integration with ServiceNow’s configuration management database (CMDB) allows Balbix customers to automatically ingest business context from their CMBD into the Balbix platform and combine it with asset, vulnerability and risk data from their other IT and security tools, and Balbix sensors to create a unified cyber risk model presented in dollars. Data is automatically deduplicated, correlated and inferenced to drastically reduce the manual labor required for teams to add business context to cyber risks, and prioritize and measure them.

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For example, with the integration businesses can now:

• Measure and report on the dollar amount of risk by business unit, business leader, asset type, application, regulatory requirement and geographic location (cities, countries, regions).
• Quantify the dollar amount of risk related to externally facing assets, internal assets, assets that the IT department manages, and assets not managed by the IT department.

“Historically, Fortune 500 companies would spend thousands of hours of manual labor mapping business context to their risk data for board reporting, risk analysis and cybersecurity decision making,” said Chris Griffith, chief product officer at Balbix. “Our integration with the ServiceNow CMDB, has enabled us to sharply reduce the time needed to quantify cyber risk. With Balbix, CISOs can continuously and automatically map risk to their business hierarchy and prioritize their highest-risk issues for response.”

Businesses are struggling to report concrete CRQ results with 62% indicating they cannot calculate their breach risk in monetary terms, according to Balbix’s own 2022 State of Security Posture Report. Furthermore, according to the report, 51% of organizations indicated they lack continuous visibility into asset inventories making it difficult to correlate risk with business context, and instead relying on siloed tools, manual workflows, and qualitative analysis to quantify the exposure.

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“Cyber risk has become a frustrating business risk to manage as leadership teams struggle to accurately quantify their risk and prioritize initiatives to mitigate it,” said Ed Amoroso, Founder and CEO of research and advisory firm TAG Cyber. “These integrations address the growing needs CISOs have to report on cyber risk in a way that their business leaders can clearly understand, to make the right investments and to remediate their riskiest vulnerabilities faster.”

In addition to automating advanced CRQ capabilities, the integration with ServiceNow IT Service Management (ITSM) further eliminates manual effort by enabling security teams to create ServiceNow remediation tickets from within Balbix. This enables security and IT teams to increase productivity by using a familiar and shared system for remediation workflow. Moreover, security analysts can create tickets to remediate a vulnerability for a single impacted asset or for a group of assets to specify remediation tasks more efficiently and reduce the mean time to remediate (MTTR) risk issues.