Lucidworks is a one-stop shop for cloud-based product discovery, customer service, and knowledge management solutions for the world’s leading brands Lucidworks, pioneer of the Connected Experience Cloud, is recognized as a Leader in The…
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Globality, the world’s trusted AI-powered marketplace for B2B services, announced that it has been named “Best Cognitive Communications Solution” at the 2021 AI Breakthrough Awards Program. AI Breakthrough, a leading market intelligence…
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Partnership introduces industry first, AI-enhanced cloud native solution for the OSDU™ Data Platform optimized for Microsoft Azure Schlumberger and Microsoft announced an expanded strategic partnership to accelerate new…
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Hyperscan Cuts Unstructured Data Scans By Up To 95% Through Patent-pending ML Intelligence BigID, the leader in data discovery and intelligence for privacy, protection and perspective, introduced Hyperscan technology for scanning large…
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"Companies can conduct business as usual remotely because Cloud service data centers manage processing power, connectivity, memory, storage and access to applications and programs." Please tell us about your role and the…
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The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service IPsoft, the…
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Supports video conferencing applications - Google Hangouts, Microsoft Teams and Zoom Arista Networks, today announced a new release of its Cognitive WiFi software that seamlessly delivers intelligent application identification,…
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Liferay DXP 7.2 and Liferay Commerce 2.0 Help Businesses Scale Digital Transformation Efforts with Better Content Personalization Tools, Headless Architecture and Applied Machine Learning Insights Liferay, Inc., which makes software that…
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If a baby was born in 2016, she would be around two years old now and would have just about enough balance to jump, climb stairs with help, and feed herself with basic accuracy – with of course a bit of chaos thrown in. For data, on the…
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New Suite of Narrative Analytics Solutions Allows Brands to Quantify and Utilize Beliefs for Higher Engagement Protagonist, the Narrative Analytics company, announced newly expanded capabilities for understanding and engaging with…
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New Offering Built With IBM Watson Technology Optimizes Service Management Experience In Multi-Cloud Environments For Employees, Agents, And Developers BMC announced a partnership to seamlessly integrate AI technologies from IBM…
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Marketing solutions company Equals 3 launched ‘Lucy' in May of 2016. Billed as a cognitive companion for marketers, Lucy is a machine learning-based intelligent assistant that makes use of IBM’s Watson platform, and applies it to solve…
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"Since AI tools transcend both domain and region, applying ethical standards becomes incredibly tricky." Could you tell us about your journey in technology and how you started in this space? I have an unconventional background compared to…
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Study finds that AI-inferred personality scores predict important, real-world human performance on par or better than traditional assessment Juji, Inc., an Artificial Intelligence (AI) company that enables auto-generation and…
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TTEC Holdings, Inc, one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced today that TTEC Digital has launched InteractionSync for Amazon Connect to provide…
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24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market…
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Experian identity resolution and targeting capabilities now available, packaged with curated media across programmatic channels, including desktop, mobile & CTV Audigent, the leading data identity, curation, and activation platform,…
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Unifies Human-Driven and Bot-Powered Customer Service Capabilities for Exceptional Omnichannel Support and Better Informed Agent Interactions Zoho Corporation, a leading global technology company, launched new tools for Zoho Desk, the…
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New collaboration enhances Teads’ ability to avoid unsuitable content while maximizing reach for advertisers and supporting quality journalism. Teads, the global media platform, has enhanced its brand suitability and contextual…
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Attributes Revenue Growth to Success of Market-Leading Curated Marketplace Products & Innovations in Identity and Data Activation Audigent, the leading data identity, curation, and activation platform, today announced it ranked 79th on…
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