Bpm’online Named a Leader in Three Categories of the 2019 CRM Market Leader Awards – Enterprise CRM, CRM for Midsize Companies…

Bpm'online, a global business software company leading in the space of low-code, process automation and CRM, announced it has been named a Leader in three categories in The 2019 CRM Market Leader Awards by CRM Magazine. The company received one of the highest scores in the Best Enterprise CRM, the Best CRM for Midsize Companies, and the Best Sales Force Automation Software and Solutions segments. In all three categories, bpm'online obtained the highest scores for reputation for customer satisfaction, as well as one of the…

Introducing the Customer Feedback App with CRM Integration- piHappiness

Customer Feedback Apps have taken over the business sector by storm for the easy usability, cost-effectiveness and the large number of features they offer. piHappiness has recently integrated the feature of Customer Relationship Management (CRM) on its app which is on the hype and for very good reasons. A Customer Feedback App with CRM integration allows businesses to maintain customer relationships by data and the information associated with them. Successful CRM implementation can only be made possible if you establish…

SetSchedule COO Udi Dorner to Discuss CRM Success at Refresh 19

As a thought leader in the tech industry, SetSchedule Chief Operating Officer Udi Dorner will discuss the company’s success with CRM systems and other business support software at the 2019 Refresh conference on September 4-5. “Technology has opened new and innovative ways to run a business and connect with current and prospective clients” Refresh is Freshworks' very own global user conference, held to build a community of customers, thought-leaders, industry peers, and inspirational influencers, to support and celebrate…

DealSignal Introduces CRM Data Health for Salesforce

New Module Provides On-Demand, Scheduled and Automated CRM Data Refresh and Enrichment so Revenue Teams Always Have Fresh and Accurate Lead, Contact and Account Data in Salesforce DealSignal, the leading on-demand B2B marketing data provider, announced a new CRM Data Health module designed to help marketing and sales teams continuously refresh, enrich and reverify the leads, contacts and accounts in their Salesforce CRM with complete, accurate and GDPR-compliant data. Rather than comparing dirty CRM data against other…

Keynote Speaker Scott Stratten to Headline SugarCRM’s SugarConnection in Boston

Global Customer Event Series Helping Clients Amplify Competitive Advantage Through Customer Experience Innovation SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, is gearing up for SugarConnection Boston - where the company will bring sales, marketing, brand and relationship expert Scott Stratten to the stage as keynote speaker in the second of four global events exclusively for Sugar customers and strategic partners. “We’re thrilled to welcome Scott to SugarConnection…

Bpm’online Recognized as the Best CRM Solution for Enterprises in MarTech Breakthrough Awards

Bpm'online, a global business software company leading in the space of low-code, process automation and CRM, announced it has been named the Best CRM Solution for Enterprises in MarTech Breakthrough Awards, 2019. The mission of the MarTech Breakthrough Awards is to honor excellence and recognize the innovation, hard work and success in a range of marketing, sales and advertising technology-related categories. This year's program attracted more than 2,500 nominations from over 15 different countries throughout the world.…

RENTCafé CRM Adoption Grows 34%, Reaches 3.1 Million Units

Yardi's multifamily marketing CRM software sees continued uptick, includes new innovations New data shows significant gains for Yardi's multifamily customer relationship management (CRM) software. RENTCafé® CRM captures leads, automates follow-ups and centralizes communications to increase conversions and retention for property management companies. Product adoption is up 34% over 2018, and the software is now used at more than 3.1 million multifamily units across the U.S. Marketing Technology News: Fusionex Ties up With…

Automattic Acquires WordPress Plugin ZBS CRM

Parent company of WordPress.com will be joined by ZBS CRM's two co-founders, Michael Stott and Woody Hayday Automattic Inc., the company behind website-building platform WordPress.com, has acquired ZBS CRM, the WordPress–based CRM plugin founded by developers Mike Stott and Woody Hayday. ZBS CRM will get a new name -- Jetpack CRM -- in the near future, but will continue to provide entrepreneurs and small businesses with a no-nonsense contact-management system delivered through the WordPress platform. Marketing…

ReadyCloud CRM Rebrands to the ReadyCloud Suite, a CRM, Point-of-Sale, Email Marketing, Shipping & Returns Solution Built for Ecommerce

ReadyCloud CRM—an ecommerce suite built for consumer retention and growth—has officially rebranded to the ReadyCloud Suite in a move to showcase enterprise-level features for CRM, email marketing, point of sale, shipping, and returns. “We’re excited to announce that ReadyCloud CRM has officially rebranded to the ReadyCloud Suite,” commented Michael Lazar, an Executive at ReadyCloud Suite. “As a leader in cross-channel ecommerce CRM software, we’re on a mission to bring a suite of powerful tools to retailers nationwide…

SugarCRM Hires Veteran Software Executive John Donaldson as Chief Financial Officer

SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, announced the addition of John Donaldson as Chief Financial Officer, reporting to Sugar CEO, Craig Charlton. Donaldson brings to Sugar more than twenty years of financial management and investment banking experience. “We’re excited to bring John’s wealth of experience to the executive team to help Sugar continue its accelerated growth strategy,” said Charlton. “He’s an entrepreneurial and transformational finance and operations…

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft…

Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer experiences Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and Tenfold, the world’s leading provider of next generation CTI solutions, announce a strategic partnership to enable joint clients to improve their customer experience, increase productivity of their sales and service teams and operationalize…

SugarCRM Announces Sugar Serve, an Innovative New Offering Focused on Customer Support

Integrated Console Experience Revolutionizes Customer Support Processes SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, announced Sugar Serve, a game-changing new offering for automation of customer support processes that puts everything agents need to work a support case right at their fingertips in an integrated and optimized console experience. “This is unlike any level of support for customer service agents on the market today,” said CEO Craig Charlton. “With our Service…

SugarCRM Driving the Future of Customer Experience With Powerful Products and New Vision

Company Continues to Evolve Its Business with Intelligent CX Platform, No-Touch Information Management and Continuous Cloud Innovation SugarCRM Inc., a company that helps organizations deliver exceptional customer experiences, announced a new portfolio of customer experience applications and key differentiators among industry peers. “Our vision is to create a world where companies cultivate customers for life by anticipating and fulfilling needs before customers realize they have them,” said Sugar CEO, Craig Charlton…

Keap Unveils New Product Lineup of CRM and Marketing Automation Software for Small Businesses – Keap Grow, Keap Pro and Infusionsoft

Keap, formerly Infusionsoft, revealed its new product lineup of CRM and marketing automation software built for small businesses. For 17 years, the company has led the market as the pioneer of CRM and marketing automation software for small businesses. Earlier this year when the company rebranded from Infusionsoft to Keap, it introduced the first edition of the new product lineup, now officially called Keap Grow. Keap Grow and Keap Pro join Infusionsoft in the product lineup, the most powerful edition of the CRM and…

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft…

Integrated Contact Center Solution Will Help Maximize Performance, Profit and Productivity for Sales and Service Organizations Globally, While Improving Customer Experiences Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and Tenfold, the world’s leading provider of next generation CTI solutions, announce a strategic partnership to enable joint clients to improve their customer experience, increase productivity of their sales and service teams and operationalize…

Clear C2, Inc. Recognized as Prominent CRM Solution Provider in 2019

C2CRM Honored for Cutting Edge Technology and Market Leadership Clear C2, Inc. announced that it was recognized by CIOReview Magazine as one of their 20 Most Prominent CRM Solution Providers of 2019. The accolade is an annual listing of 20 companies that are at the forefront of providing CRM Solutions and impacting the marketplace. Clear C2 was just recognized by CIOReview Magazine as one of their 20 Most Prominent CRM Solution Providers of 2019! “We are proud and honored to receive such a prestigious award,” says…

Astute Introduces New and Improved Consumer Engagement CRM Software, Astute Agent

The Market's Only Specialist in Consumer Engagement Releases New Version of Their Flagship Solution, Offering Improved Efficiency and Configurability Astute announced the release of Astute Agent 10, the latest version of its industry-leading consumer engagement CRM. Formerly known as ePowerCenter, Astute Agent boasts new features for enhanced agent efficiency, better configurability, and easier compliance with consumer privacy regulations like GDPR and CCPA. Announcing Astute Agent, updated #CRM software from the…

Salesforce Picks Alibaba to Deliver Enterprise CRM Across Mainland China

Continuing its pursuit of global expansion, Salesforce has announced a strategic partnership with multinational innovation leader, Alibaba. From today, Alibaba will exclusively deliver Salesforce Enterprise CRM product suite in China. The distribution would cover mainland China, Hong Kong, Macau and Taiwan. Alibaba owned more than 40% of the total Cloud business in China. Globally, Alibaba is ranked fourth, and second in the APAC region. In their official announcement, Salesforce wrote -- "Together,…

Rainier Custom Homes Improves Sales Cycle by 53 Percent with PipelineDeals CRM

Construction Company Builds Effective, Customer-Centric Sales Process PipelineDeals, the fastest-closing customer relationship management (CRM) software adopted among small and midsize businesses (SMB), was selected by Rainier Custom Homes to streamline its sales process and help continue its legacy of “remarkable” customer service. “Cutting time-to-close by more than 50 percent is great for high-end, custom home construction deals. It has been possible because our sales process is systematized with PipelineDeals,” said…

Pipedrive Launches Next Generation of Industry’s #1 User-Rated CRM Software: New AI Sales Assistant Will Help Salespeople Close…

Pipedrive announced that it has added powerful new capabilities to its #1 user-rated CRM software to help salespeople get more qualified leads into the pipeline and take quicker action on the most promising deals. Highlights include: a powerful AI sales assistant that continuously gathers data on deals and sales activities and prompts salespeople to take the "next best" action to move the hottest deals forward; a more flexible user interface that enables salespeople to customize their view of deals in the pipeline to more…