Glassbox Dominates G2 Fall Report as Only Vendor Nominated as a Leader Across All Digital CX Categories

Glassbox also holds the distinction of being the sole vendor rated five stars amongst digital CX companies

Glassbox, a leading provider of digital experience analytics for web and mobile applications, remains the only vendor nominated as a leader in all Digital Customer Experience (CX) categories in the G2 Fall Report. Operating a software marketplace used by more than 60 million software buyers annually, G2 is the definitive online destination to discover, review and manage the technology that businesses need to reach their potential.

As the only Digital CX vendor rated five stars by customers on G2, the report is indicative of the rising trend in customer satisfaction for the company. Glassbox has now garnered over 200 G2 awards including being named a consecutive leader in several mobile app analytics, product analytics and session replay categories.

“Nothing is more satisfying than receiving overwhelming positive customer feedback,” said Yaron Morgenstern, CEO of Glassbox. “We’re honored to not have only earned the top customer satisfaction score in our industry, but also to receive the most customer reviews amongst all vendors. Their feedback is a testament to our team’s dedication to providing an industry leading product and a customer experience to match.”

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“Rankings on G2 reports are based on data provided to us by real software buyers”

In addition to the more than 200 accolades, Glassbox was also recognized as a leader in the following categories:

  • Customer Journey Analytics
  • Mobile App Optimization
  • Heatmap Tools
  • Mobile App Analytics
  • Product Analytics
  • Mobile Analytics
  • Session Replay
  • Digital Analytics
  • Digital Analytics Platforms
  • E-commerce Analytics

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

G2’s Fall Report reinforces Glassbox’s position as a leader in the world of Digital Experience software. Today the company supports over one trillion web and mobile customer journeys annually from some of the best known brands across the globe representing numerous industries.

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