Leading Customer Support Ticket System and Sales CRM platform Zendesk has invested in Tymeshift. Tymeshift is an Omnichannel Workforce Management (WFM) tool that is made exclusively for Zendesk.
Virtual reality (VR) technology has evolved significantly over the past five years, with improvements on both the hardware and software side, according to GlobalData, a leading data and analytics company. The company’s latest report, ‘Virtual Reality – Thematic Research’, details how VR companies are increasingly using Artificial Intelligence (AI) and Cloud technologies to develop stronger ecosystems.
Minute Media, leading global technology and digital publishing platform announced it has acquired FanSided from Meredith Corporation, marking the fourth acquisition for Minute Media over the past 18 months. FanSided is one of the fastest-growing platforms of sports and lifestyle digital properties, with more than 300 destinations focused on specific professional sports teams, college sports, lifestyle trends, and more. When combined with Minute Media’s existing sports digital audience, Minute Media will have one of the largest sports audiences in the US.
H2O.ai, the open-source leader in artificial intelligence (AI) and machine learning (ML), announced that its open-source platform, H2O, provides critical machine learning capabilities to MarketAxess, the operator of a leading electronic trading platform for fixed-income securities and the provider of market data and post-trade services for the global fixed-income markets. MarketAxess’ Composite+, powered by H2O open source, delivers greater insight and price discovery in real-time, globally, for over 24,000 corporate bonds.
Xactly, the leading innovator of Sales Performance Management (SPM) software, announced the release of ‘Xactly Show Me’, a built-in product functionality within the Xactly platform that enables customers to improve onboarding time, increase administrator knowledge, and boost user adoption.
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