Text Request Named Official Zipwhip Recommended Replacement

Text Request has already helped hundreds of businesses transfer data from Zipwhip in light of Zipwhip’s impending shutdown.

Text Request, the business text messaging platform built to ignite customer engagement, has been named a recommended replacement for Zipwhip’s texting software by Twilio. Text Request has also built a Migration Tool that enables organizations using the Zipwhip platform to transfer their data to Text Request, and has already helped hundreds of businesses successfully make the switch.

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Zipwhip was acquired by communications platform Twilio in 2021, and has since announced they will be shutting down the Zipwhip service. Existing Zipwhip customers have until April 30, 2022, to make updates to their account and contract. A 30-day notice is required for canceling. Zipwhip services will end on November 30, 2022.

“We’ve been working directly with Zipwhip and Twilio throughout this process,” said Text Request CEO and co-founder Brian Elrod, “to make sure their customers have an easy landing and can keep texting without missing a beat.”

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Using Text Request’s Migration Tool, Zipwhip customers are able to seamlessly transfer the following data to their new Text Request account:

• All contacts
• All groups (contact lists)
• Each contact’s full message history
• Message Templates
• Applicable contact notes
• Contact opt-out history
• The business’s text line, which is automatically SMS hosted by Text Request
• Multiple Zipwhip text lines can be transferred to the same Text Request account

TXT2PAY merchant accounts can also be transferred to Text Request separately.

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