ChannelVision Magazine has recognized IntelePeer, a leading Communications Platform as a Service (CPaaS) and communications workflow automation provider, as a winner in the 2022 Visionary Spotlight Awards for Top Innovation. The annual VSA competition highlights both channel and service provider innovation in communications. The awards honor outstanding products, services and deployments across numerous categories.

IntelePeer Marketplace was awarded the VSA Top Innovation Award. By providing management for voice automation, messaging, AI and analytics, IntelePeer empowers businesses to tailor their customer experience automation without requiring developer resources. With intuitively bundled, no-code and low-code communication applications, Marketplace allows companies to solve business needs and improve customer experiences in minutes.

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“Simplified communications is one of the most significant benefits of digital transformation, and our team works effortlessly to build solutions that help organizations elevate their customer experience while quickly realizing substantial returns on their investment,” said Frank Fawzi, CEO of IntelePeer. “It’s an honor to be recognized with a Visionary Spotlight Award for our Marketplace solution which allows so many businesses to automate their customer communications regardless of the technical experience of their team.”

IntelePeer delivers an array of rapidly deployable communications solutions for an always-connected world. Driven by AI and analytics, its omnichannel platform instantly improves the customer experience and delivers industry-leading time-to-value with automated communications solutions that work seamlessly with existing legacy business software and infrastructure.

“We are honored to present IntelePeer with a 2022 VSA Top Innovation Award,” said Beka Business Media president and CEO Berge Kaprelian. “IntelePeer was recognized for its innovative solutions for a changing workplace and easing the digital transformation journey. Congratulations to the entire team at IntelePeer.”

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