unitQ Announces Discord Integration: A Powerful Window Into Product Quality

unitQ, the leading platform empowering companies to take a user-centric, data-driven approach to improving product quality, has announced an exciting integration with Discord.

This new integration enables unitQ customers to break through the chatter on Discord – a leading community platform now used by 150M+ users across industries and communities – to identify, report, and fix product quality issues faster than ever.

“Discord has emerged as a channel where communities are gathering to discuss the world’s leading products and therefore lots of discussion on user feedback is beginning to happen,” shared Christian Wiklund, Founder and CEO at unitQ. “Our team is excited about how this integration will be one of the first data windows into product quality for Discord and how it will enable our customers to get a real-time view into what their users are saying.”

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Today’s integration with Discord is one of nearly 40 integrations built into unitQ Monitor, which tracks over 500 granular categories of feedback from disparate channels to enable easy monitoring and analysis. This allows customer organizations like Spotify, Quizlet, and more to harness the power of customer feedback and provide the best experience possible to users. Together, these integrations provide a single source of truth for actionable insights to help you build a better product.

Today’s news marks one of many exciting developments from the team at unitQ, including:

  • Releasing a brand new unitQ Monitor tool known as Impact Analysis. This first-of-its-kind solution makes it even easier for our customers to prioritize fixes and understand the impact of addressing and fixing product quality issues near and dear to their users.
  • Recently being named one of CB Insights’ Most Promising Artificial Intelligence Startups.
  • New integrations and partnerships with Ada, Jira, AWS, PagerDuty and more.

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