Glia Ranks Number 219 Fastest-Growing Company in North America on the 2022 Deloitte Technology Fast 500

Broader adoption of Digital Customer Service powers 696% revenue growth and Fast 500 ranking for third consecutive year

Glia, the leading provider of Digital Customer Service (DCS), today announced it ranked 219 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 28th year. Glia grew 696% from 2018 to 2021.

Glia credits an increase in Digital Customer Service adoption for its strong growth, particularly in the financial services industry, as institutions seek to align the customer experience to today’s on-screen lifestyle.

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“Glia set out 10 years ago to reinvent customer service for an on-screen world. It’s gratifying to earn a spot in the Deloitte Technology Fast 500 for a third year in a row a decade later. In financial services, the customer experience is rapidly emerging as a key business differentiator, driving increasing interest in Digital Customer Service (DCS) solutions. We look forward to continued growth in the years to come,” said Dan Michaeli, CEO and Co-Founder of Glia.

Glia is reinventing how businesses support their customers in a digital world. Glia’s Digital Customer Service (DCS) solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with over 300 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a third year in a row and a Great Place to Work (with a 97% employee satisfaction rating), Glia continues to achieve broad industry recognition and customer service thought leadership including publishing the definitive book on DCS with Wiley

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