Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from SAS, Databricks, Creative Virtual, CustomerGauge, Intema Solutions Inc., and Behavioral Signals.
Gartner has recognized SAS as a Leader in its 2020 Magic Quadrant for Data Science and Machine Learning Platforms. The report evaluated SAS for its completeness of vision and ability to execute. This is the seventh consecutive year for SAS to be recognized as a Leader in this Magic Quadrant.
Databricks, the leader in unified data analytics, has been named by Gartner as a Leader in the 2020 Magic Quadrant for Data Science and Machine Learning Platforms. Databricks’ Unified Data Analytics Platform allows organizations access to all of their big data and traditional data for business intelligence and machine learning on one platform. On its journey to help data teams solve the world’s toughest problems, Databricks has lasered in on being customer obsessed, building a strong partner ecosystem and continuing to innovate and contribute to the open source community, including the development of new open source projects, Delta Lake and MLflow.
Creative Virtual and Spitch AG Announce Partnership to Bring Speech Recognition and Conversational AI Together
Creative Virtual, a world leader in customer and employee engagement solutions, today announced a commercial partnership with Spitch AG, the leading developer of enterprise speech solutions in Switzerland. The collaboration will utilize the best-of-breed technologies of both companies to provide their customers with innovative self-service solutions.
CustomerGauge, creator of the Account Experience category maximizing retention and growth for B2B companies, announced the latest application enhancement to its native integration with Salesforce, the global leader of CRM. This advancement is designed to assist global enterprises with complex organizational structures, customer journeys or multiple Salesforce feeder systems to have greater control over the feedback data that is pushed back to their Salesforce systems.
Intema Solutions Inc., maker of eFlyerMaker.com, an email platform with extensive compliance and content creation suites, is pleased to announce the signing of a $104,000 contract with LeadFox, a company that owns a marketing automation platform used by thousands of SMBs in more than 50 countries.
Behavioral Signals, a Los Angeles-based software company and leading provider in emotion artificial intelligence for speech recognition technology, announces its partnership with Neuraswitch to offer emotion and behavioral call summaries as part of their Customer Experience Analysis Solution.
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