Doxim named a Major Player in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment

The IDC MarketScape provides an assessment of cloud-based CCM application vendors that emphasize delivery of multichannel, personalized, and interactive communications to improve the customer experience

Doxim, the leading customer communications management (CCM) and engagement technology provider serving regulated markets, announced that it has been named as a Major Player in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment – Dynamic Delivery of Multichannel Personalized Experiences (doc #US48167722, June 2022)

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As a technology-enabled managed services provider, Doxim generates and delivers personalized, omnichannel communications that align with today’s customer expectations for engagement, drive increased loyalty and wallet share — Doxim CEO Mike Rogalski

The IDC MarketScape provides an assessment of 13 cloud-based customer communications management application vendors that emphasize delivery of multichannel, personalized, and interactive communications to improve the customer experience.

“We are very pleased that the IDC MarketScape has recognized Doxim as a Major Player in the IDC MarketScape Worldwide Cloud CCM vendor assessment,” said Doxim CEO Mike Rogalski. “As a technology-enabled managed services provider, Doxim generates and delivers personalized, omnichannel communications that align with today’s customer expectations for engagement, drive increased loyalty and wallet share. Our cloud-based SaaS platform delivers value by empowering business users, taking away the complexity of managing regulated communications, and helping our clients evolve their communications strategy and digitally transform, at their pace, with our feature-rich, scalable, and secure solutions.”

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