"With the evolution of consumer behavior, we have to be ready to cater not only via multi-channel but via omnichannel for customers to go through their journey completely uninterrupted." Tell us about your role and journey into Contact…
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CCaaS Company Zailab Has Revealed Its New Company Tagline: Rewarding Conversations. For Humans. Powered by AI The three powerful statements represent the core pillars of Zailab’s value proposition: Using technology to connect with…
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CCaaS provider, ZaiLab, joins the likes of Avaya, 8x8, Five9 and RingCentral as channel supplier to master agency Intelisys At a recent industry event, global CCaaS provider, ZaiLab, made a striking entrance in divergent style, by…
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ZaiLab, a next-generation software company specializing in omnichannel, cloud-based contact center software, announced it has appointed a US team to lead its North American expansion. The team will be led by Michael Cibelli as VP of sales…
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ZaiLab, a next-generation software company specializing in omnichannel, cloud-based contact center software, announced its new Supplier Partner relationship with Intelisys, a ScanSource company and the nation’s leading Technology Services…
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Zailab, a Growing SaaS Company, is Setting Up Office and Welcoming New Faces to Drive Their North America Expansion The new kid in the tech-startup block recently launched in the USA in March 2018 at Enterprise Connect Expo where they're…
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ZaiLab shares its highlights from Enterprise Connect Enterprise Connect took place from 12–15 March 2018 at the Gaylord Palms in Orlando, Florida. It’s was a must-attend event for global telecommunications and cloud-solution decision…
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ZaiLab Develops the First 'Call Center-As-A-Service' Technology That Provides Call Centers of Any Size and Enterprise Grade ZaiLab, an omnichannel and cloud-based contact center software company, introduced the world’s first 100%…
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This primer identifies the Sales Analytics tools for 2019 based on research and recommendations from the industry Is Sales Analytics a sideshow for you when it comes to effectively managing your CRM and ABM data? Every data has a…
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With Uncertainty Looming Large, Gartner Delivers a Blueprint to Get Through Marketing Unpredictability The blueprint is essentially Gartner analysts listing six vital changes in an attempt to assist marketing leaders to be in full…
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Data Decisions Group, a leading provider of data, research and marketing services, announced their acquisition of Reach Analytics, a predictive marketing technology startup in Silicon Valley. Data Decisions Group can now score a national…
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Cloud, Warehouse Control, Voice and Simulation Revolutionize Retail Execution to Meet Ever-Higher Consumer Expectations HighJump, a global provider of supply chain solutions, unveils how it will lead the digital transformation (DX) of…
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Merger Will Accelerate US Market Growth for Leading AI Digital Sales Assistant Platform SmartAssistant, the leading artificial intelligence (AI) digital sales assistant platform, announced that it has merged with Zoovu, a SaaS…
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Appoints Seasoned Executive to Grow Taxi Media Business and Build Experiential Marketing Business STRONG Digital Media, a Ballantyne Strong, Inc. company, announced that Ian Greenberg has been appointed President, effective immediately.…
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Voicify, a voice experience platform provider, announced that they will be attending as a Silver Sponsor of The 2019 Alexa Conference, Jan. 15-17, 2019 in Chattanooga, TN. Jason Fields, Chief Strategy Officer of Voicify said, "We are…
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MarTech Series Talks About the Basic Attributes of 20 Tools for Marketers That Can Be Tried for Free Marketers today are exposed to dozens of tools that promise to make their lives easier, however, narrowing down on one is easier said…
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Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By Our staff writers compile a bulletin covering important news in the world of Marketing Technology. This bulletin is the best source of the major MarTech…
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Anodot Autonomous Analytics Helps AppNexus Detect and Resolve Critical Business Blind Spots to Optimize Operations and Customer Service Anodot announced that AppNexus, a Xandr company, is leveraging Anodot's Autonomous Analytics platform…
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