MuleSoft Unveils New Innovations That Make It Possible for Any User to Integrate Systems, Unify Data and Deliver Truly Connected, …
Real-Time Customer Experience Is Happening, with or Without You
Today’s customers expect nearly everything at the speed of now, and that includes how their brands interact with them. To …
Leadspace Fall 2019 Product Release Includes Automated 1st-Party Data Ingestion for Even More Robust Unification of Customer Profiles
The latest release from the leading B2B customer data platform focuses on helping go-to-market teams connect data across silos, for …
Adobe Experience Platform Brings a Real-Time CDP; Launches Context-Based Journey Orchestration
Almost every CMO has equivocally agreed that MARTECH’s future is tightly intertwined with CDPs and Customer Experience platforms. Today, it’s …
Suncor Accelerates Digital Transformation Journey Through Strategic Alliance with Microsoft
Suncor announced a multi-year strategic alliance with Microsoft Canada as a part of the company’s effort to further accelerate its …
Vidyard Extends Partnership with Adobe to Bring Industry-Leading Video Hosting and Analytics to Marketo Engage Customers
Expanded partnership helps Marketo Engage customers personalize their marketing experiences and drive greater audience engagement through the power of video …
Netcore Acquires Boxx.ai, Enables Brands to Re-Invent Customer Experience with Personalisation at Scale
Netcore Smartech Now Becomes Asia’s Largest Multi-Channel Marketing Automation Platform with AI-Powered Personalisation and Recommendation Capabilities Netcore Solutions, a pioneer …
Adobe Leadership in Creativity, Digital Documents and Customer Experience Management Categories Drives Next Era of Growth
Company Raises Q4 FY2019 Digital Media Net New ARR Target Adobe will host a financial analyst meeting with investors and …
Use Data and Customer Experience to Make Your B2B Brand a Hit
All great brands have one thing in common: By reducing friction, they increase their customer’s velocity. And this is as …
Vonage Conversation API to Drive Superior Customer Experience Through Conversations
Vonage, a global leader in business cloud communications, has announced the launch of its Conversation API at the Company’s user …
iperceptions Announces iper.loop, an Evolution in its Customer Experience Management Capabilities
Where Closed-Loop Feedback Meets Journey Analytics, Iper.Loop Empowers Brands to Detect, Visualize and Address Bad Customer Experiences When It Matters …
Seamless Personalization Beyond the Web: Practical Tips for Creating Contextual Cross-Channel Customer Experiences
The typical customer journey unfolds across multiple channels. Customers visit your website, receive and read your emails, and interact with …
Subaru Selects MaritzCX Customer Experience Platform to Accelerate Its Program Delivery and ROI
Four Solutions Evaluated, MaritzCX Automotive Experience and Experience Management Platform Features Earn Highest Scores Across Every Category Following a competitive …
New Software AG and Adobe Offering to Deliver Improved Customer Experience, Bolstering Sales and Marketing Campaigns
webMethods.io, from Software AG, Delivers to Businesses that use SAP Service Cloud solution and SAP Sales Cloud solution a Previously …
Sidetrade AI Sales & Marketing Launched on Salesforce AppExchange; Aimee AI Now Available to Martech Customers
Today, AI-driven customer acquisition platform Sidetrade launched Sidetrade AI Sales & Marketing on Salesforce AppExchange. The new launch will empower …
CloudHedge Accelerates Enterprise Journey to Cloud by Modernizing Their Legacy Windows Applications to AWS EKS
AWS EKS Windows Container Support Made Generally Available Amazon Web Services (AWS) announced the general availability of Windows Container Support …
How AI and Data Analytics Improves Your Customer Experience
With nearly half of consumers reporting they would pay a higher price for a product in exchange for better customer …
Teradata Unifies IT, Marketing, and Customer Intelligence into Single CDP; Launches Vantage CX
Teradata Pushes the CDP Ecosystem with New ML-based Martech Offerings — Vantage Customer Experience and Vantage Analyst Global provider of …
Banggood’s Regional Website Optimizations Improves Local Users’ e-Commerce Journey
Banggood, a leading Chinese retailer that focuses on B2C cross-border export e-Commerce, has announced the website optimizations for its five …
Software Company Agillic Is Entering the DACH Region with a Native Customer Marketing Platform to Help Brands Act on Insight Through a Data-Driven and Customer-Centric Approach
“Make it all about me!” This is the craving brands must satisfy as they engage with customers. Today, personalisation and …