The Business Intelligence Group today announced that SearchUnify Intelligent Chatbot was named a winner in its Artificial Intelligence Excellence Awards program.

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It won the award in the Virtual Intelligence category. The chatbot is an amalgamation of AI, federated search, and unsupervised learning. That is why unlike rudimentary chatbots, it delivers on the promise of contextual and personalized responses. Also, getting a typical chatbot up and running is resource-intensive, whereas SearchUnify’s intelligent chatbot starts being a support engineer’s right-hand person from the get-go with minimal training.

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“We are so proud to name SearchUnify’s Intelligent Chatbot as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that SearchUnify was using AI to improve the lives of their customers and employees. Congratulations to the entire team!”

Commenting on the announcement, Vishal Sharma, CTO, SearchUnify said, “We are thrilled to have received this award. When everyone is riding the chatbot wave and claiming to have adopted AI, we’re on a mission to help our customers adopt and experience the power of real AI with chatbots that are actually intelligent. This award serves as a testament to our conversational AI and encourages us to continue in the right direction.”

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