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DISQO Appoints David Karp as Vice President of Customer Success

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Globe Newswire
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DISQO Appoints David Karp as Vice President of Customer Success

Consumer insights platform DISQO today announced the appointment of David Karp as Vice President, Customer Success, where he will report to Jean-Philippe Durrios, COO and CFO.

Karp will lead vision, strategy, execution and team development for an integrated and differentiated customer experience with DISQO’s insights platform. The company’s cloud-based measurement software and research APIs power consumer insights for blue-chip brands and many of the world’s largest market research firms and advertising agencies. DISQO helps clients understand consumer experience holistically, from how people feel about brands to how they behave when engaging with advertising and finding and buying products.

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“I’m excited to join the DISQO family to scale a global Customer Success team that will ensure business impact and a world-class experience for our rapidly expanding client community,” said Karp. “DISQO already has a strong foundation of products and services, and as that portfolio grows to meet evolving customer needs, it creates a unique opportunity for me to help extend a ‘customer success’ mindset and mission across all parts of the DISQO team.”

Karp comes to DISQO from Numerator, where he led the Global Customer Success team and drove customer outcomes across products, spanning implementation services, customer onboarding, customer education and ongoing success and value delivery. Before Numerator, he held leadership positions at Mintel, LRN, and IBM, focusing on enhancing customer relationships and value.

“David joins our team at a pivotal point in DISQO’s growth story, and he will add tremendous value to our clients’ experience with our platform and team. He’s a consummate servant leader with the proven track record of scaling onboarding, accelerating time-to-value realization and earning customer advocacy,” said Jean-Philippe Durrios, CFO and COO, DISQO. “Under his leadership, the voice of our customers will remain front and center as we expand the reach and capabilities of our platform.”

DISQO is aggressively hiring a variety of Customer Success roles throughout the US to support the growing demand for its products.

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University of Strathclyde Partners with Medallia for Employee and Community Experience

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Business Wire
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Rybbon Partners with Medallia to Boost Response Rates of Surveys, Research, and Insights Communities Using Digital Incentives

Medallia, the global leader in customer and employee experience, today announced that the University of Strathclyde will leverage Medallia Experience Cloud as part of their People Strategy 2025 by committing to listening and responding to the views of staff. In addition, the university will leverage Medallia Crowdicity to tap into the ideas and knowledge of their faculty, students, and wider communities to manage a range of health and wellbeing challenges with and for citizens, other researchers, the NHS, and other care partners and industry.

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“We are excited to be partnering with Medallia and to use their innovative and collaborative service to listen and respond to the needs of our colleagues”

Medallia Experience Cloud empowers Universities to make employee voices count by responding in the moment, making it easy for employees to have a say with ‘always-on feedback’ that goes beyond surveys to gauge real-time opinions and sentiment.

“We are excited to be partnering with Medallia and to use their innovative and collaborative service to listen and respond to the needs of our colleagues,” said Sara Copeland, Deputy Director of HR at the University of Strathclyde.

Medallia Crowdicity is an easy-to-use ideation, innovation, and collaboration platform for organisations looking to discover and action the best ideas and insights. With built-in gamification, rewards, and a built-in virtual community layer, Crowdicity helps any organisation discover and action ideas anytime, anywhere, from everyone.

“Crowdsourcing is an excellent way to engage University stakeholders, including students, industry partners, local community residents and the wider health and care communities in Scotland, and beyond,” said Dr. Marilyn Lennon from the Department of Computer and Information Sciences at the University of Strathclyde.

“Brilliant ideas can come from two sources, anywhere and everywhere,” said Medallia President and CEO Leslie Stretch. “Crowdicity helps organizations crowdsource ideas quickly, drive a culture of innovation, and increase engagement. As an alumnus, I’m especially excited to help the University of Strathclyde tap into the brilliance of the wider university community.”

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Loyal Customers Are Worth 22X More Than Average Customers, According to New Retail Report

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MTS Staff Writer
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Loyal Customers Are Worth 22X More Than Average Customers, According to New Retail Report

Today, intelligent marketing service Upside releases its first industry white paper on retail loyalty, which identifies that the value of one loyal customer is equal to that of twenty-two non-loyal customers. Based on analysis of actual spend data, rather than surveyed data, the white paper offers unique retail insight from open banking data in the ongoing battle for consumers’ time, attention and loyalty.

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The first-of-its kind report identifies 13 to be what Upside has coined as the “tipping point of loyalty”, otherwise known as the number of purchases needed to make customers “loyal” to your business. The in-depth and highly detailed analysis provides retailers with invaluable understanding of customers’ total spending behaviour across different retail categories, which is defined in the report as ‘share of wallet’, and how they can look to maximise their customer lifetime value.

‘The Tipping Point of Loyalty’ report uses spend data to understand consumer loyalty which comes from a sample of 7,500 customers, with a total of 15 million open banking transactions from 2019, 2020, and 2021. The selection of customers span the UK, 27% are based in London and 50% of customers are aged between 26 and 42. In an effort to improve on consumer behaviour surveys commonly used to gather spend data, this first-party data access allows Upside to have a highly accurate reflection of individual spending behaviour.

Among the other significant findings from the report, the quantified impact of the pandemic on retail loyalty suggests that customers are now less loyal than before the pandemic. During the pandemic, there was a perceived increase in loyalty, with 38% of customers increasing their spend with one individual retailer. However, as the world opens up and consumers have more choice again, we found 41% of consumers have decreased their loyalty, suggesting that the loyalty increase in 2020 was actually a result of supply chain issues and a lack of options, rather than a conscious choice.

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Experts and leaders in the retail industry have provided their thoughts and commentary on the findings within ‘The Tipping Point of Loyalty’ report, including CMO at Boots UK Pete Markey, Retail Expert Tanya Bowen and KPMG’s Paul Martin.

Customers of Upside connect their bank accounts via open banking; this is to enable Upside to automatically pay cashback into an e-wallet as customers spend with retail partners. In addition to future financial transactions, when a bank account is connected, customers provide up to 36 months of historical spend data, enabling Upside to hyper-personalise retail offers.

Upside anonymises the spend data to fully protect the privacy of customers and are able to derive comprehensive and actionable insights pertaining to consumer spending behaviour, whilst ensuring that competition law is fully adhered to. For retail partners, Upside can benchmark them against their competitors and other retailers in their segment on a multitude of dimensions including, but not limited to, average order value, frequency of shop, category and wallet share, in addition to identifying behavioural patterns.

CEO & Founder of Upside, Andries Smit says “Within retail, we all intuitively know that a loyal customer is worth more than a non-loyal one. However, when we actually quantified loyalty in our data I was amazed by just how stark the difference in value was. The findings of this report really proved to me that retailers should be focussing far more on their loyal customers rather than customer acquisition. With one truly loyal customer worth the same as over 20 non-loyal customers, retailers simply can’t afford to ignore these findings.”

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TIBCO NOW 2021 Showcases Limitless Power of Data

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Business Wire
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TIBCO NOW 2021 Showcases Limitless Power of Data

Speakers, Customers, and New Product Enhancements Demonstrate Importance of the Data-Driven Society

TIBCO Software Inc., a global leader in enterprise data, empowers its customers to connect, unify, and confidently predict business outcomes, solving the world’s most complex data-driven challenges. Today, TIBCO announced an impressive roster of speakers and customers to take the virtual center stage at TIBCO NOW 2021, September 27-30, 2021. This year’s digital experience will include a free, two-day, core event; a jampacked agenda of keynote speakers; three premium one-day tracks; and a host of certification opportunities.

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TIBCO customers continue to demonstrate the limitless power of insights when embracing data as the fuel for innovation. This year’s theme, “Limitless,” showcases how advancements in data continue to accelerate, with original content targeted to business executives, data analysts, data scientists, business intelligence experts, and anyone in an organization affected by or using data.

“Every modern organization now runs on data, and our ability to deliver deep insights from real-time data is truly limitless,” said Dan Streetman, chief executive officer, TIBCO. “At TIBCO NOW, we are excited to share how leading organizations around the globe are connecting, structuring, and using data to fuel innovation and make faster, smarter decisions.”

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TIBCO NOW will host industry thought leaders from around the world, representing a range of industries, including:

  • Dr. Jennifer Doudna, a biochemist at the University of California, Berkeley, and Nobel Prize-Winning co-inventor of CRISPR Technology, who will speak about the role of data in medical science and how her CRISPR-Cas9 genome technology forever changed human and agricultural research;
  • Michael Lewis, a financial journalist, New York Times best-selling author, and leading social commentator, who will offer perspectives on the ever-changing value systems that drive economic markets, political landscapes, and cultural norms;
  • Dr. Jill Seubert, an interplanetary navigator and leading expert on astrodynamics, estimation theory, and deep space navigation, who will walk attendees through technology advancements that support the next generation of deep space exploration;
  • Associate Professor Ngiam Kee Yuan, group chief technology officer at National University Health System, who will share insights around artificial intelligence research and its implications for the future of healthcare.

The event will host 20 customer speaking sessions from respected companies such as New Balance, GM Financial, Autostrade per l’Italia, and Change Healthcare.

In addition, TIBCO executives will spearhead discussions on data’s role at the center of the digital debate – how it’s driving customer experiences and reshaping the face of all industries. Speakers include Dan Streetman, chief executive officer; Rani Johnson, chief information officer; Matt Quinn, chief operating officer; Nelson Petracek, chief technology officer; and Fred Studer, chief marketing officer.

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Google Ad Manager slips in Ad Security Second Quarter in a Row says latest report from Confiant

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PRNewswire
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Google Ad Manager slips in Ad Security Second Quarter in a Row says latest report from Confiant

Google Chrome significantly outperforms Apple Safari in Browser Security

– For the second quarter in a row, Google Ad Manager underperformed in ad security, ranking 11th of 12 in most utilized SSPs.

– Nearly 1 in every 100 ads delivered by a major SSP was misleading.

– Gambling led with one-third of the ads in the most-blocked category.

– Compared to Chrome, Safari was 75% more susceptible to security issues.

Cybersecurity Adtech pioneer Confiant, released its quarterly Malvertising & Ad Quality Index (MAQ) for Q2 2021. The MAQ index is Confiant’s investigation into the state of ad quality and security in the industry at large to compile the research Confiant analyzes a normalized sample of more than 156 billion ad impressions monitored from April 1 through June 30, 2021 representing more than 22,000 premium websites and apps.

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With one-third of the overall advertising market and for  the second quarter in a row, Google underperformed the industry average in Security, coming in at 47% above the average violation rate and ranking 11th of 12. This is the first time Google has been near the bottom of the SSP rankings over two consecutive quarters. A slip of this kind could have a significant impact on overall ad security given the large volume of ad traffic handled by the internet giant. European markets have historically had higher rates of Security violations than the US, a trend that continued in Q2. Globally, security violation rates were the worst in Spain, while Great Britain showed improvement over the US.

While Ad Manager underperformed, the report shows Google’s Chrome browser outperformed it’s closest browser competitors, Firefox and Safari. Mozilla’s Firefox was twice as susceptible, and Apple’s Safari was 75 percent more susceptible than Chrome to security issues. Ad security breaches are often used by threat actors to bypass browser pop-up blockers, collect personal information without users’ consent, commit identity theft or to perpetrate other fraudulent activities for financial gain.

Nearly one in every hundred ads delivered by major SSPs during the quarter were considered misleading; while almost the same ratio (1:156) were considered outright dangerous to the user. Misleading and dangerous ad categories include:  keto diet scams, fake financial investments, false celebrity endorsements, and ads that lure users to fake landing pages that endanger personal information.

“The direct financial loss to users due to malicious ads in the misleading and dangerous categories is estimated at over a billion dollars per year,” said Louis-David Mangin, CEO and Co-Founder of Confiant, Inc.

“Our message? The ad industry is not treating its users as valued consumers. Bad actors are attacking your customers, your revenues and your corporate reputation. More action is necessary,” Mangin concluded.

In each report, Confiant tracks impressions from over 100 SSPs. However, the vast majority of global impressions originate from just 12 providers commonly used by the world’s largest publishers. To qualify for inclusion, a provider has to be a consistent source of at least 1 billion Confiant-monitored impressions per quarter, across a global sample. The report examines numerous Ad Quality issues including heavy ads, brand and category conflicts, and undesired video and audio, all of which affect page performance, user retention and can lead to lowered page search ranking by search engines, user loss and revenue loss.  In Q2, the Ad Quality Violation rate continued to steadily increase and violations were far more prevalent in Europe than in the US with the exception of Great Britain, coming in 29 percent better in Ad Quality than the US.

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Halla Strengthens Leadership Team with New Chief Marketing Officer

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PRNewswire
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DataGrail Adds Three Powerhouse Leaders to its Exec Team as it Delivers on its Mission to Transform How Brands Manage Data Privacy

Advisor Toby Blue joins the Taste Intelligence company in a new role to further accelerate the startup’s rapid growth

Halla, the Taste Intelligence company and creator of the only human preference engine designed for grocery, announced that Toby Blue—who has been an advisor to the company—has joined as the Chief Marketing Officer, effective immediately. In this role, Blue will manage the overall brand and oversee the marketing and communications strategies to further accelerate the company’s rapid growth.

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Halla’s AI-based technology leverages over 100 billion shopper and product data points to predict, with remarkable accuracy, what grocery shoppers are actually looking for, and delivers real-time personalized substitutions, recommendations and search results. The company recently announced a $4.5M Series A1 raise, bringing its total funding to $8.5M, and is deployed in over 1,100 ecommerce storefronts for a top-5 U.S. grocer, driving best-in-class digital ad media performance and improvement in ecommerce profitability.

“To win in digital grocery, grocers need a level of personalization that matches the complexity and uniqueness of personal human tastes,” said Blue. “Halla is the only personalization company in the marketplace today with the ability to genuinely fulfill this need. Halla has put together a fantastic team that includes staff, investors, and advisors who ensure that we have the intellectual capital to serve clients well and develop the company correctly. I feel very lucky to be joining the team in a full-time capacity to support Halla’s growth.”

Prior to Halla, Blue spent 20 years managing companies in the fields of technology, marketing, and entertainment. He co-founded Petrol Advertising in 2003 and led its growth to over 100 employees, launching franchises that included Call of Duty for Activision. Toby then became multiple Grammy Award winning artist and entrepreneur will.i.am’s COO, striking and managing joint ventures with Adidas, The Coca-Cola Company, Levis, Apple and Intel, and helping to launch the tech startup i.am+, where he participated in raising millions in capital and was the General Manager for its most successful product, i.am+ Buttons earphones, driving a campaign that included Kendall Jenner, Naomi Campbell and André Leon Talley.

“Toby has been a mentor and trusted advisor to Halla since day one and is a veteran marketer, entrepreneur, and investor who has worked with the biggest brands in the world and the biggest names in Hollywood,” said Spencer Price, co-founder and CEO of Halla. “He has worked in every aspect of business and has repeatedly demonstrated an ability to accelerate product and market momentum. We couldn’t be more excited to have him officially join our team, helping grocery retailers enhance customer loyalty, profitability, and shopper experiences.”

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Cordial Appoints Carrie Parker as Senior Vice President of Marketing

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PRNewswire
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Cordial Appoints Carrie Parker as Senior Vice President of Marketing

Cordial Continues to Strengthen Management Team with Addition of New Marketing Leader

Cordial, the leading cross-channel marketing platform, today announced that Carrie Parker has joined the company as senior vice president of marketing. A seasoned executive with more than 20 years of experience driving growth, Parker will oversee the company’s marketing and communications programs including digital strategy, branding, and demand generation, with a focus on business growth and market expansion.

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Cordial’s platform and mission are grounded in a commitment to creating authentic connections, which is really special.

Parker brings a rich B2B marketing background to Cordial, spanning brand building, demand generation, and strategy as well as a track record of scaling marketing operations. Prior to joining the company, Parker held marketing leadership roles at Vericast, leading Valassis’ marketing, engaging brands in industries ranging from retail to CPG. Before that, Parker held leadership roles at Kantar and at American Express where she led digital marketing and brand experiences for the company’s business-focused division and guided the strategy and execution for the award-winning OPEN Forum content platform.

“We are thrilled to welcome Carrie to our executive team, as we continue to execute on our vision of transforming cross-channel marketing and focus on driving exceptional experiences and outcomes for our clients,” said Jeremy Swift, co-founder and CEO of Cordial. “Carrie is a proven leader and rare marketing talent. Combined with our strong platform and product roadmap, we are poised to further bolster Cordial’s reputation and recognition as the most innovative platform in the marketplace.”

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Today’s announcement comes on the heels of significant momentum for Cordial, including becoming the first cross-channel marketing platform in the Digital Customer Experience category available in the Amazon Web Services Marketplace. It also reflects the continued build out of the company’s leadership team and its ability to attract top talent with prior experience scaling growth in the marketing technology space, with the recent appointment of Rachel Bergman as the company’s first chief revenue officer.

“At its core, Cordial helps brands create more meaningful, personalized experiences with their customers. Cordial’s platform and mission are both grounded in a commitment to creating authentic connections, which is really special,” said Parker. “Cordial is also at a critical inflection point in its growth, and I am thrilled to be joining this stellar team to accelerate our momentum and introduce many more businesses to Cordial and our next generation approach to cross-channel engagement.”

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strongDM Raises $54m Series B Led By Tiger Global To Transform Secure Infrastructure Access Management

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PRNewswire
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Marries Delightful Experience with Modern Access Controls for Every Enterprise

strongDM, the infrastructure access platform, announced it closed a $54 million Series B funding round led by Tiger Global, with participation from new investor GV, and existing investors Sequoia Capital, True Ventures, HearstLab, Bloomberg Beta, and Godfrey Sullivan. strongDM is an enterprise-grade platform that delivers the secure infrastructure access controls businesses require, while simultaneously providing end users with a product they love to use. It works with every infrastructure environment, legacy or multi-cloud.

The adoption of cloud, democratization of access, and the “right tool for the right job” pushed the complexity of infrastructure access management beyond human scale. DevOps teams are stressed with daily demands of scaling processes, not to mention keeping security requirements in mind. Point solutions exist to cover individual protocols, but these only exacerbate the problem: infrastructure access management was never designed for today’s evolving, heterogeneous environments.

strongDM combines authentication, authorization, networking, and observability into one platform. It works with all resources past, present, and future, while providing a delightful user experience to administrators and end users alike. The result is that DevOps teams can securely deliver infrastructure access at scale while embracing modern security and compliance requirements.

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“Enterprises have already modernized their infrastructure or are in the throes of transformation.  The complexity of today’s reality requires DevOps teams to juggle security and access, typically competing priorities. But the developer experience has historically been ignored, which is why security products end up as shelfware”, said Elizabeth Zalman, Co-founder and CEO, strongDM. “This investment from Tiger Global, GV, and existing investors is validation of our vision to deliver infrastructure access that is easy, secure, and works for every environment and enterprise.”

strongDM provides the following benefits:

  • Efficiently implement least-privilege and role-based access controls at scale
  • Automate workflows for technical staff which increases productivity
  • Enable DevOps to treat access “as code”, just like infrastructure
  • Ensure that access is locked down from instance spin up to tear down
  • Audit readiness out-of-the-box with strongDM’s net new audit log, created by the only protocol-aware proxy
  • Easily deploy and scale infrastructure access controls across any diverse, hybrid, physical, or multi-cloud environment

“The infrastructure needed to support Squarespace’s global customer base is sophisticated. It often requires our engineers to access various internal resources around the clock,” said John Colton, SVP of Engineering at Squarespace. “We looked at privileged access management (PAM) solutions, but needed one that worked for all our teams—SRE, Security and Compliance. With strongDM, we get a user experience that the technical staff enjoys and security controls that meet our business requirements.”

“Healthcare is one of the most regulated industries still powered by an assortment of different legacy technologies.  Enterprises have historically used hardware appliances and VPNs to ensure compliance with industry standards. But that just doesn’t scale for the needs of today’s modern companies, and certainly not this one”, said Vivek Desai, SVP Engineering at Olive. “strongDM replaces point products and manual processes with automation and a phenomenal security posture. I can go with my head high to any healthcare organization in America and tell them the data layer security is on par with, and above, most regulatory requirements.”

“The cloud exposed a significant gap in how every business manages and secures their critical backend infrastructure.  The IAM and PAM markets do not address the complexity and scale of the problem, nor do I see that in their future.  Companies can’t just bolt on a developer and DevOps-first experience; it must be designed that way from Day One”, said John Curtius, Partner at Tiger Global.  “Furthermore, the current security climate has shown that this must be solved in every industry.  We backed strongDM because they’ve seamlessly solved a massive enterprise problem with consumer-like usability.”

“strongDM solves a number of problems for modern, remote-oriented developer teams by managing access to every piece of cloud infrastructure while still ensuring the highest grade of security. As a developer, I was impressed with how seamlessly strongDM allows technical staff to be productive and how much their customers love using the service. We’re looking forward to working with the team as they create a new standard for infrastructure access management,” said Erik Nordlander, General Partner at GV.

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Relyance AI Emerges From Stealth With $30M in Funding to Give Privacy Pros Real-Time Insights Into Their Codebase

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Globe Newswire
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Mycroft AI Presents Early-Stage Investment Opportunity

Menlo Ventures and Unusual Ventures lead Seed and Series A as Relyance AI launches with customers including Dialpad, Patreon, Samsara and True

Data breaches and privacy incidents are an existential risk to an organization’s brand, customer and user trust. According to a recent McKinsey study, seventy-one percent of consumers would cut off ties to a company that released their data without permission.

Yet businesses struggle to answer basic questions about their own data practices: Where is our customer’s personal data going? What exactly are we doing with the data? Are vendors or internal systems with access to our data exposing us to risk? Are we protecting data the way we’ve promised our customers? These questions are impossible to answer at today’s speed of business with archaic compliance workflows anchored in forms, surveys and meetings.

That’s the problem Relyance AI has set out to solve, launching from stealth with $30M in seed and Series A funding from Unusual Ventures and Menlo Ventures. John Vrionis, co-founder and managing partner of Unusual Ventures, led Relyance AI’s seed round and has been on the board since its inception. The latest round was co-led by Unusual Ventures and Menlo Ventures. Jyoti Bansal of Unusual Ventures, founder of AppDynamics, Harness and Traceable, joins the company’s board of directors. Menlo Ventures partner Matt Murphy also joins the board as an observer.

Relyance AI is the first Privacy and Data Governance Ops solution to offer transparency and visibility all the way down to the source code in real-time. For the first time ever, an organization can quickly and accurately answer essential privacy questions and ensure compliance and governance by mapping requirements directly to the ultimate source of truth: the codebase. PrivacyOps can finally operate at the speed of DevOps.

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“Relyance AI answers a problem the whole privacy industry is facing: It’s six o’clock – do you know where your data is? For most companies, the answer is really – no,” explains Preston Thomas, privacy and compliance counsel at Dialpad.

Historically, legal and data protection teams have had limited visibility into digital operations. The information they collect goes obsolete almost as soon as it’s gathered. Developers and data scientists are constantly creating and updating internal applications, microservices and data pipelines. DevOps is deploying them. Sales, marketing and customer success teams are adopting new tools and decommissioning old ones. Each time they do, the gap between what is really happening in the business and what the legal, data protection, privacy and compliance teams expect to happen grows ever more dangerously wide.

Relyance AI provides a platform for an entire organization to manage privacy compliance and data protection seamlessly. Using machine learning, Relyance AI determines an organization’s contractual requirements and the actual operational reality of data processing down to the source code. With this foundation of trust, data protection teams have the visibility and insight they need to take action on privacy issues in real-time.

Though Relyance AI just launched from stealth, it is already seeing rapid customer adoption with brands such as Dialpad, Patreon, Samsara, ThriveTRM, True and dozens of others in production and proof-of-concept.

“Relyance AI is taking our privacy program to the next level. They are moving us from a manual, static approach to a truly data-driven technology one,” explained Lawrence Schoeb, legal director at Samsara. “I think a lot of privacy programs feel on the back foot because they’re never confident in the underlying data. But with Relyance AI, we have started to build a strong foundation for an intelligent, world-class data privacy program.”

“Compliance software has historically been a manual, top-down process of mapping and trying to figure out data location and movement. Relyance completely changes the game with a bottoms-up, tech-first approach which automagically discovers and maps data locality and flows,” said Matt Murphy, Partner at Menlo Ventures. “This puts them in the unique position to ensure a level of coverage and provide real-time insights about data risk that have never been possible. Just as DevOps changed the way companies thought about managing apps and infrastructure, Relyance is changing what’s possible in managing compliance and data governance.”

Relyance AI helps organizations with five integrated components:

  • Live Data Inventory and Map: Relyance AI quickly connects to code repositories, infrastructure tools and external vendor APIs. It automatically inventories data assets across internal APIs and third-party systems and maps the topology of data flows and lineage.
  • Universal ROPA: Relyance AI automatically generates universal records of processing activities (ROPAs) with the flexibility to meet global compliance requirements. It scans code, policies and agreements to learn how data is actually processed, then generates ROPAs that identify data types and categories, the purpose of processing, the basis of transfer, security measures and processing activities.
  • Intelligent Insights: Relyance AI sends alerts about potential issues so privacy, data governance, and compliance teams can quickly prioritize action items. It detects missing vendor and data processing agreements (DPAs), invalidated compliance frameworks in agreements, missing data categories in DPAs, broad DPA language and more.
  • Data Subject Access Request: Relyance AI helps organizations achieve compliance quickly and accurately with a view into data lifecycles, vendor data flows and cross-functional data processing. It trains on global best practices to highlight data subject access request (DSAR) exceptions, extensions and allowable fees automatically to run the custom rules that work for each organization.
  • Vendor Lifecycle Management: Relyance AI manages the complete vendor lifecycle to ensure an organization is doing what it said it would do with personal data. It surfaces key terms from a DPA like security, DSARs and inspection of their codebase by providing visibility into how personal data is shared between internal services and external vendors. Organizations can quickly remediate privacy issues by pinpointing data sharing down to the API method.

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“Given the importance of data privacy and the emergence of strict new regulatory regimes like the CCPA, GDPR and others, it’s surprising how little compliance teams know about the moment-to-moment flow of personal data throughout their organization,” said Jyoti Bansal, co-founder and partner at Unusual Ventures. “Engineering teams move fast, unaware of new data protection requirements, and the rest of the company is always racing to catch up. Relyance AI unites these teams, giving them a common platform that ensures robust data privacy and continued trust in the brand. It’s like putting a privacy expert inside the code.”

Relyance AI was co-founded by entrepreneur, data-protection attorney, and privacy thought leader Leila R. Golchehreh and serial entrepreneur and machine-learning expert Abhi Sharma, who have been longtime friends. Prior to Relyance AI, Leila built out global data privacy and legal programs for various organizations for more than 13 years, in private practice as well as for Workday and Adaptive Insights, where she led data protection and compliance in preparation for the company’s IPO and subsequent acquisition. Abhi is a machine learning expert and two-time tech entrepreneur. Previously the founding member of Foghorn Systems and a platform engineer at AppDynamics, Abhi spent most of his career building tech and go to market (GTM) for products involving compilers, real-time/large-scale data processing, ML and observability tools. He also serves as an advisor at Unusual Ventures, helps first-time founders with product/GTM and actively explores progress studies.

Together, the founders combine a deep understanding of machine learning, compilers and large-scale infrastructure operations with data protection, privacy operations, legal expertise and firsthand experience of the major problems large organizations face with privacy and data protection.

“Relyance AI is that leapfrog moment for privacy and data governance. For the first time, you can truly match the speed of privacy, compliance and data governance operations to the speed of product development and business operations,” said Abhi Sharma, co-founder and co-CEO of Relyance AI. “Privacy and data governance must shift left in the software development lifecycle, just as security has for many years now. It needs to become a native part of the core DevOps, MLOps and BizOps lifecycle, not just handled in audits, reviews, legal negotiations, QA or post-production releases. With Relyance AI, we are thrilled to bring the same advances in NLP and software instrumentation that have been used to leverage data; to now protect it.”

“For too long, there has been a deep disconnect between engineering and privacy teams, where everyone speaks different languages. With Relyance AI, for the first time, legal and privacy teams can speak code and engineering teams can speak contract,” said Leila R. Golchehreh, co-founder and co-CEO of Relyance AI. “When trust is the new currency, we need to communicate and collaborate more effectively, eliminate painful manual workflows and rely on what we can actually see for ourselves instead of what we are told by others is true, then placed into a spreadsheet or form, where it instantly goes obsolete. Relyance AI solves this to improve data protection processes across organizations by generating code-level insights.”

The company has built an elite board of advisors, including renowned data protection lawyer Phil Lee, and is backed by other prestigious angel investors and advisors including Dev Ittycheria, CEO of MongoDB; Henry Ward, CEO of Carta; Rob Hull, Former CEO, Adaptive Insights; Meredith Halama, privacy chair at a major law firm and former compliance head at the Network Advertising Initiative; Ashok Banerjee, VP, Security & Privacy at VMWare and former CTO at Symantec; Susan Hintze, privacy lawyer, former privacy chair at Cooley LLP and privacy track leader at RSA; and Mike Hintze, privacy lawyer, former chief privacy counsel at Microsoft and senior fellow at the Future of Privacy Forum.

Based in Mountain View, CA, Relyance AI has 30+ staff members and will use the funds to expand its engineering and sales teams and accelerate the company’s initial go-to-market motions.

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ClearSale IPO Raises US$254 Million with Eye on Growth, Fraud Prevention Innovation

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Business Wire
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ClearSale IPO Raises US$254 Million with Eye on Growth, Fraud Prevention Innovation

Massive consumer shift to ecommerce drove 65% net revenue increase for the company, a global leader in CNP fraud prevention

International fraud protection leader ClearSale is pleased to announce that its July 30 initial public offering on Brazil’s B3 stock exchange generated the equivalent of US$254 million (R$1.3 billion) following the company’s historic revenue growth in 2020. ClearSale realized US$147.7 million from the IPO and intends to dedicate 50% of the total to support organic growth, 30% to acquisitions and 20% to innovation and development.

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“We’re evolving to meet the needs of a growing industry, and we’re doing so while maintaining a company culture that’s based on innovation and problem-solving on behalf of our customers”

ClearSale’s advanced statistical technology and its team of expert fraud analysts—the world’s largest—combine to offer unique card-not-present (CNP) fraud prevention that reduces chargebacks and false positives while helping merchants to deliver an excellent customer experience. As the pandemic shifted consumers in many regions from in-store to online shopping and fraud attacks on ecommerce merchants increased, ClearSale’s 2020 net revenue grew by 65.7%, compared to 2019 growth of 35.5%. The company’s 2020 net international revenue grew by 132.7% to comprise 11% of the total.

ClearSale’s leadership team attended the IPO at the B3, where CEO Bernardo Lustosa credited customer confidence in ClearSale’s solutions with the company’s growth. “The IPO was the path we chose to expand the business and follow our mission to promote consumer confidence in the digital ecosystem. Investor confidence in our team, culture, solutions and future plans are now added to the reliability that our clients have already placed in the company over the past two decades to ensure their safety and maintain focus on the consumer.”

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Digilant Announces Holding Company ISPD’s Acquisition of Cognitive Marketing Platform Happyfication

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Globe Newswire
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Digilant-Announces-Holding-Company-ISPD’s-Acquisition-of-Cognitive-Marketing-Platform-Happyfication

Happyfication’s technology will enhance Digilant’s insights, omnichannel targeting, and analytics capabilities

Digilant, an omnichannel advertising services company, today announced the acquisition of Happyfication by its holding company ISPD. New-York based Happyfication helps brands and agencies leverage data-driven marketing across all media. The acquisition follows a partnership to bring together ISPD’s media capabilities and Happyfication’s data intelligence and cognitive marketing platform to support clients like Adrien Gagnon, GoTo, and PepsiCo.

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“The acquisition of Happyfication allows us to offer brands new ways to plan and execute online and offline experiences to connect with customers. In markets as dynamic as today’s, companies must constantly adapt their strategies. With this acquisition, we are taking another step to provide the best tools needed to accelerate strategic initiatives that achieve strategic objectives,“ said ISPD CEO, Andrea Monge.

Additionally, Digilant is welcoming several members of the Happyfication team to the company, including Happyfication co-founder Damon Crepin-Burr, who will assume the role of Chief Strategy Officer at Digilant.

“Marketers crave powerful data intelligence solutions that are actionable as well as enable seamless planning and reporting across all media touchpoints and sales channels. That’s why we’re incredibly excited for Happyfication to join forces with ISPD and Digilant. Our end-to-end media capabilities paired with Digilant’s cutting edge approach to omnichannel marketing is a natural match and the perfect combination to help marketers see more value from their media investments,” said Damon Crepin-Burr.

According to Gartner, despite CMOs prioritizing investments in marketing data, only 54% report that marketing decisions are being influenced by marketing analytics. Happyfication’s technology bridges this gap by leveraging 35,000 declarative data points including, behavioral data, media and content consumption data, and marketplace trends to uncover the highest-opportunity audiences and media targets.

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Happyfication’s technology will enhance Digilant’s insights, omnichannel targeting, and analytics capabilities and will deliver the following benefits to brands and agencies:

  • Complementary tools that break down media silos across online and offline consumer touchpoints.
  • Cognitive, audience, business, and marketplace intelligence to inform brief development and planning.
  • Media planning and execution that is purpose-built to withstand a future without third-party cookies.
  • Advanced targeting that goes beyond device-based data and includes content-based, contextual, and search data.
  • Interactive reporting that enables users to deep dive into your weekly campaign reporting, campaign effectiveness reporting, and attribution models.

“ISPD’s acquisition of Happyfication provides ISPD companies like Digilant unprecedented access to marketing data and the ability to activate on that data using cognitive marketing in ways that no one else is doing in the market,” said Raquel Rosenthal, Digilant’s CEO. “Our bolstered offering will further Digilant’s commitment to driving positive outcomes for marketers and advertisers by connecting brands with consumers wherever they are along the purchase journey.”

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StarryNift Announces the Play to Earn Metaverse Is On

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Globe Newswire
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StarryNift Announces the Play to Earn Metaverse Is On

StarryNift, the first gamified massive creation platform and launchpad for fun digital collectibles, is pleased to announce the successful completion of its Code Green Planet auction on BinanceNFT. The Code Green Planet listed on BinanceNFT was successfully sold at 220,000 BUSD. In fact, StarryNift is set to release events with more communities to bring more gamefi fun and profit for the users.

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Unlike conventional NFT projects, StarryNift is a frictionless platform designed to enable artists, collectors and investors to fully enjoy the fun of NFT creation, collection, trading, gaming, and socialization. With StarryNift, users can seamlessly create to earn, collect to earn, and play to earn.

Game Fun: The Final Original Era

StarryNift divides the NFT collections into three categories to balance different demands of users.

The current blind box collections on StarryNift are two Code Green Final Original Era NFT collections: Meme Land and Starry Fleet; and a long-term metaverse game ticket collection: Starry Troop.

  • The 1500 BUSD Meme Land NFTs creatively hybridize popular characters and slang inspired by the NFT meme culture. These NFTs are equipped with super high attributes and more benefits, which can be applied in the future Play to Earn game.
  • The 200 BUSD Starry Fleet NFTs are more acceptable to the major users, with average and stable attributes to play with.
  • StarryNift also initiated a 20 BUSD metaverse entry ticket NFT for all users, inviting them to join the mining and future game to enjoy the Play to Earn fun.

The blind box duration has begun and will end on September 25th, 2021. All the Original Era NFTs will be forever closed when the sale is over, never to be issued again to secure the unique rarity, strong staking power, high value and other special attributes. These limited edition NFTs will get amazing benefits in the future, such as strong mining & battle power, high trading value, more gamefi profits and so on.

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Play to Earn: Mining Carnival

StarryNift NFT holders can enjoy various benefits such as dividends, surprise airdrops, advanced event notification, prior activity participation and so on. To improve the participation of community members, StarryNift has activated a one million BUSD Original Era mining pool for all the StarryNift NFT holders to join the Play to Earn carnival. The mining reward will keep adding up daily, however, Users need to own a minimum of one Code Green as an entry ticket for the mining game. The mining pool is available on Binance Smart Chain. ETH main net users can utilize the cross-chain bridge to participate in the mining game. It’s worth noting that this cross-chain technology is one of the few in the market that can support ERC-1155. What’s more, the mining power depends on the price and rarity of the NFT. This means that the more expensive and limited NFTs a user possesses, the higher the mining profit.

An NFT Fairyland

StarryNift is the first to initiate a unique INO with comprehensive benefits, providing users with diverse digital assets like Planet, virtual land, character cards, game equipment, and more. StarryNift has launched its referral program which allows users to invite friends to plug into StarryNift, and in return they earn rewards. StarryNift will spare no effort to build high-quality infrastructure, integrate worldwide game guilds to operate the Planet, and bring more imagination and diversity into this metaverse fairyland.

There Strategic partners and Investors

Since its inception, StarryNift has made strategic partnerships with institutional investors such as Monday Capital, CoinGecko Ventures, Ceras Ventures, Silicon VC and more, to build a fascinating multiverse fairyland for NFT creators and collectors.

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iStock Launches Free Video Editor to Simplify Professional-Quality Video Creation for Small Businesses and Entrepreneurs

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iStock-Launches-Free-Video-Editor-to-Simplify-Professional-Quality-Video-Creation-for-Small-Businesses-and-Entrepreneurs

Premium Plus Video, a new subscription plan, streamlines access to stock video clips at a price that fits any budget

iStock, a leading ecommerce platform providing premium visual content to SMBs, SMEs, creatives and students everywhere, today announced the launch of the iStock Video Editor and the Premium Plus Video subscription, two new products that will make professional-quality video creation more simple and affordable for small businesses and entrepreneurs.

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The iStock Video Editor is a free, quick and easy video maker that doesn’t require any previous design or editing experience, helping iStock customers quickly go from start to finish of the video-creation process. Combined with the depth and breadth of iStock’s videos, photographs and illustrations, the powerful tool allows businesses to use customizable templates, music, colors, fonts and layouts to produce high-impact videos. To use the Video Editor, simply click Create at the top of the iStock homepage.

Also launching today is iStock’s new subscription plan, Premium Plus Video, giving subscribers on-demand access to millions of video clips, images and illustrations all in a single easy and affordable subscription. Available in monthly or annual plans in which image and video downloads count the same, Premium Plus Video allows customers to license video for as low as a few dollars per asset. Subscribers will also be able to rollover unused downloads and enjoy the same rich royalty free rights included with all iStock content.

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“Video has become the preferred way for companies to reach and communicate with their audiences in compelling ways, however our customers have told us that while they want to create more video it is a difficult and time-consuming task that requires complicated tools and large budgets,” said Grant Farhall, iStock Chief Product Officer. “We listened to our customers and the launch of Premium Plus Video subscription and the iStock Video Editor will make professional video creation fast and easy for small businesses and entrepreneurs, no previous experience needed.”

In tandem, iStock Video Editor and Premium Plus Video remove the barriers to video creation and gives businesses, both large and small, the opportunity to optimize their visual strategy to create higher engagement and improve ROI’s.

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Indian Department of Telecommunications Grants Unified License to RingCentral

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Business Wire
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RingCentral Gives Customers More Flexibility with New Microsoft Teams Enhancements and BYOC

RingCentral will become the first global cloud provider to offer Unified Message, Video, Phone services for global clients with business in India

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced that it has been granted a Unified License that will enable the company to provide its Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions in India, and will make RingCentral the first global cloud provider to offer fully compliant voice and other unified cloud communications in the country. RingCentral will offer global organizations of all sizes the ability to accelerate their transition to the cloud by giving them access to RingCentral’s Message Video Phone™ (MVP™) solutions globally, including India.

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“India is one of the fastest growing economies in the world and a key strategic priority for us”

“India is one of the fastest growing economies in the world and a key strategic priority for us,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “The Unified License from the Department of Telecommunications will enable us to provide our unified team messaging, video meetings, and cloud phone system to global organizations in India. We are extremely excited about this opportunity and grateful to the Indian Department of Telecommunications for the trust they have placed in us by granting us this license.”

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Before launching service, RingCentral will complete the buildout of its domestic infrastructure in India, and work with the Indian Department of Telecommunications to ensure all routine regulatory requirements are met.

“This is a big win for RingCentral and gives them a major competitive advantage,” said Blair Pleasant, President & Principal Analyst of COMMfusion. “India is a complex market to crack and this opens up an important market for the company. More importantly, it provides new options for multinational organizations planning to move their legacy communications to the cloud and are looking to work with a leading UCaaS and CCaaS provider.”

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Campaignware Partners With Seven West Media And Coles For AFL Finals Digital Broadcast Campaign

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MTS Staff Writer
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Campaignware Partners With Seven West Media And Coles For AFL Finals Digital Broadcast Campaign

Campaignware (formerly Benchvote) has partnered with Australian broadcaster Seven West Media and national supermarket chain Coles to deliver an innovative second screen fan experience during the 2021 Australian Football League (AFL) Finals series.

Australian marketing technology startup Campaignware has partnered with Seven West Media (Seven) and Coles to deliver an innovative second screen fan experience during Seven’s broadcast of the 2021 Australian Football League (AFL) Finals series.

The activation was a Finals Fan Vote campaign where fans were prompted to scan the on-screen QR code during each match broadcast to vote for their player of the match to win prizes.

Seven leveraged the voting templates available from Campaignware’s extensive turnkey digital content template library, with the broadcast integration done in association with major sponsor Coles across each of the first three weeks of the AFL Finals series.

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Seven’s finals coverage to-date has averaged 1.08 million viewers nationally. Across the capital cities, it has an average audience of 834,000. The finals games of Australia’s number one winter sport have reached 5.86 million people nationally so far and 4.33 million in the capital cities.

Campaignware’s founder, Adam Mussa, commented on the campaign: “We’re beyond delighted to be working with Seven West Media to showcase our unique digital content creation platform with a well loved broadcaster, and iconic Australian brand. We look forward to more successful partnerships with the Seven West Media team who have been a pleasure to collaborate with.”

Nicole Bence, Seven’s Network Digital Sales Director, added: “Through this partnership with Coles and Campaignware, we’re able to demonstrate an ongoing commitment to delivering more value and deeper engagement for our partners and audience. Finals Fan Vote capitalises on the superfans of the AFL and taps into the behaviour of “second-screening”, inviting fans to engage in two-way conversation. With so many AFL fans around the country missing the chance to attend the finals in person this year, we created a solution that brings our audiences closer to the cultural moments that AFL is so well known for by enhancing their AFL experience.”

Campaignware has recently evolved from the company formerly known as Benchvote with the digital content tools available expanding in response to heavy demand from small-to-medium sized businesses and enterprise clients alike.

Campaignware have provided their digital content platform for domestic and international clients as diverse as AFL clubs Hawthorn FC and Geelong FC, National Rugby League club Melbourne Storm and Disability Sport VIC in Australia and Wolverhampton Wanderers of the Premier League and Wigan Warriors of the English Super League. Established global brands such as Dell, ViacomCBS and BeIN Sport have also been major clients of the company.

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Tappit and CLEAR Announce Strategic Partnership to Help Shape a Secure Contactless Future

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PRNewswire
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Tappit and CLEAR Announce Strategic Partnership to Help Shape a Secure Contactless Future

White-Label Mobile Solutions Coupled with Identity Verification Offers Safe and Seamless Fan Experiences

Tappit, the global cashless and data experts, and CLEAR, the secure identity company, today announced a strategic partnership designed to expand and enhance their collective offerings for entertainment, professional sports, colleges and retail sites.

CLEAR’s mobile identity verification platform together with Tappit’s technology will soon offer clients a seamless experience for consumers to verify their identity and age for age restricted purchases, like alcohol, all on their mobile phones and without handling cash or cards. With Tappit’s and CLEAR’s technology, personal identity and payment information will be kept securely in-app, allowing customers to leave their wallets at home. From catching a game to paying for food and drinks, this relationship will combine the latest in identity verification, touchless payments and data technologies to herald a next-level consumer experience that puts health and security first.

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“Our first priority at Tappit is to ensure a safe, frictionless experience for fans – allowing them to support their favorite teams or artists without worrying about spreading germs, or if their personal information is at risk,” said Tappit’s CEO, Jason Thomas. “We’re excited to be working with CLEAR to make the fan experience even better. Not only will the relationship help us maintain health and safety; it will allow for a more seamless and secure payment and identification process.”

“We are thrilled to partner with Tappit to help shape the future fan experience across sports stadiums and venues,” said CLEAR CEO Caryn Seidman-Becker. “Whether at the game or airport, you are always you and together this partnership is helping fans spend less time proving their identity and more time enjoying the game.”

Together, CLEAR and Tappit, will introduce a range of touchless payment solutions as they explore ways to enhance the post-pandemic fan experience as stadiums and other venues increase capacity limits. Working together, they will be seamlessly integrated into each team’s respective game day apps.

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Trulioo Named Cix’s 2021 ‘Innovator Of The Year’

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MTS Staff Writer
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Trulioo Achieves Best-in-Class Match Rate Performance Across 75 Countries on Anniversary of Identity Platform Launch

Vancouver-based company is leading identity verification globally

CIX (Canadian Innovation Exchange), announced today that Trulioo has been named CIX’S 2021 Innovator of the Year.

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The CIX Innovator of the Year Award is given annually to a Canadian company that disrupts and transforms an industry in profound ways. Past recipients of the Award have included Miovision, Lightspeed, ecobee, Real Matters, Wattpad, Shopify, Vision Critical and Desire2Learn.

Trulioo’s platform provides real-time verification of 5 billion consumers and 330 million business entities worldwide through a single API integration.

At the core of the Trulioo mission is financial inclusion — much of the world does not have access to identification at all, problematically excluding them from accessing basic financial services, and other essential resources in an increasingly digital-first world. The company’s mission is to build a robust digital identity network that taps into reliable data sources and tools to verify individuals around the world, ensuring everyone can participate in the digital economy.

Trulioo was founded in 2011 by Tanis Jorge and Stephen Ufford and is headquartered in Vancouver with offices in Austin, San Diego and Ireland.

“The demand for digital identity verification has skyrocketed over the past 18 months after businesses were forced to adapt and transform their business to a digital-only environment.” said Steve Munford, Trulioo’s CEO. “Unfortunately, this also created more vectors for fraud and attracted bad actors looking to exploit the increasing dependency on online transactions. That’s why it’s critical to establish a basic premise of trust and safety online, starting with strong identity verification procedures and processes.”

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Munford continues to explain “Digital identity provides a fundamental way for everyone to interact safely and securely online. Trulioo’s overarching mission is to create an end-to-end identity platform that will encompass a variety of attributes to reliably and securely verify everyone on the planet”.

“We’re proud to celebrate a series of milestones in 2021, including Trulioo’s 10th anniversary. We announced our landmark Series D round of financing led by TCV in June and continue to grow across all functions of the company. Now we’re thrilled to be named the Canadian Innovation Exchange’s Innovator of the Year, a major distinction amongst an impressive stable of innovative Canadian firms,” said Munford.

“Trulioo was recognized as a CIX Top 20 company in 2015 and we have been proudly watching Trulioo grow and succeed,” said Lauren Linton, Executive Director of CIX. “Trulioo absolutely deserves this recognition.”

Canada’s Minister of Innovation, Science and Industry, The Honourable François-Philippe Champagne, has been invited to present the award virtually to Steve Munford at CIX on October 27, followed by a keynote fireside chat.

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IDERA’s ER/Studio Data Modeling Tools Adds Integration with Collibra Data Governance

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MTS Staff Writer
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IDERA’s ER/Studio Data Modeling Tools Adds Integration with Collibra Data Governance

IDERA announced the latest release of ER/Studio that integrates with Collibra’s Data Governance solution

IDERA (an Idera, Inc. company) announced the latest release of ER/Studio that integrates with Collibra’s Data Governance solution. This release further strengthens the connection between data architecture and data governance, differentiating ER/Studio from other data modeling tools in the market.

Combining ER/Studio with Collibra enables the automatic exchange and pooling of knowledge among data architects and data stewards:

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● Data architects and stewards can synchronize business terms from ER/Studio with the business glossary in Collibra.

● Data stewards can upload logical and physical models from ER/Studio to Collibra, with ER/Studio mapping business terms.

● Data architects can send business terms from ER/Studio to Collibra, enabling data stewards to evaluate and approve the terms. Data architects can then revise the business glossary in ER/Studio with additions, updates, and deletions.

● Data stewards can also synchronize business terms in Collibra to ER/Studio’s repository, allowing data architects to use the business terms in ER/Studio to classify logical and physical modeling artifacts.

“Integrating ER/Studio with Collibra joins data architecture with data governance to form a united data ecosystem across the entire organization,” said Jamie Knowles, senior product manager at IDERA. “This enables organizations to leverage the value of their data and deploy it as a strategic asset.”

The unified data ecosystem has three focal points:

1. The business glossary that data stewards use to define an organization’s information and the associated data governance rules.

2. The logical data models that data architects use to design data assets.

3. The physical data models that data stewards use to understand the contents of data assets and map to business terms. Data architects use these physical models for detailed data asset design.

Collibra is a recognized leader in data cataloging, metadata management, and data privacy. Collibra accelerates trusted business outcomes by connecting the right data, insights, and algorithms for all data citizens.

ER/Studio is the leading business-driven data architecture solution. This toolset combines data modeling, business process modeling, and enterprise metadata for data platforms and for organizations of all sizes.

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Discord Nitro and OffGamers: Creating a Better Experience

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MTS Staff Writer
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Discord Nitro and OffGamers: Creating a Better Experience

OffGamers is pleased to announce that DISCORD INC. has appointed the company as the official distributor for DISCORD Nitro globally.

DISCORD, founded in 2015 has come a long way in developing an intimate community within its userbase and emerged victorious as the modern juggernaut of communication. Stepping into the digital world in 2015, DISCORD is now being widely regarded as the best voice/streaming/community app there is. One can now stream activities and games without the need of Twitch or OBS, and a personalized profile apart from that of Facebook or Twitter.

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With the distribution agreement, OffGamers will offer two DISCORD products, namely DISCORD Nitro (One-month subscription) and DISCORD Nitro (1-year subscription) in USD denominations. These subscriptions upgrade DISCORD from a free-to-use basic feature to include cool additions like increased file uploading size (100MB), 2 server boosts to upgrade your favorite servers, to be able to join up to 200 server (from 100), to be able to stream your game in HD Video resolution (4k source resolution and up to 60fps screen share). A subscriber also enjoys better personal profile styles like animated avatar, gets to animate favorite emojis, gain ability to customize sticker anywhere and access to 300 Nitro exclusive stickers and many more.

Making waves in the video game industry since 2004, OffGamers has been the go-to place for video game top-ups for more than a decade. Featuring a multitude of products, OffGamers has attracted millions of users worldwide and is available across multiple regions.

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Kaspersky Records Over 2 Million Phishing Attacks in South Africa, Kenya and Nigeria in H1 2021 and Spam Email Still a Threat

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MTS Staff Writer
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Kaspersky Records Over 2 Million Phishing Attacks in South Africa, Kenya and Nigeria in H1 2021 and Spam Email Still a Threat

There was a reduction in the number of phishing attacks recorded and blocked by Kaspersky (www.Africa.Kaspersky.com)in South Africa (17% decline), Kenya (48% decline), and Nigeria (13% decline) for the first half of this year when compared to the same period in 2020. While the decline does suggest and support research trends – that cybercriminals have become more targeted, focusing their efforts on advanced persistent threat (APT) campaigns in Africa – the phishing threat is still very prevalent, says Kaspersky.

“This decrease is in line with global trends and supports the decline that Kaspersky research identified happening through the course of last year already. Of course, this does not mean that organisations and consumers can ignore the risk of traditional cybercrime attacks or that phishing, as well as spam, are still not of significant concern across Africa. Instead, people need to become even more aware of cybersecurity best practice and remain vigilant to protect their personal and business systems from the risk of compromise,” says Bethwel Opil, Enterprise Sales Manager at Kaspersky in Africa.

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For instance, spam constituted almost 30% of email traffic in South Africa and close on 35% in Kenya in H1 2021. The number of phishing attacks recorded in South Africa for the first half of 2021 exceeded one million at 1 031 006. In Kenya phishing attacks were recorded at 601 557, and in Nigeria 393 569. Reaching over two million attacks combined highlights that phishing is still a significant threat in Africa and illustrates the importance of ensuring cybersecurity solutions are installed on all connected devices.

“Phishing and spam remain some of the most effective ways of targeting unsuspecting users and gaining access into corporate systems or compromising personal financial and other information that can be used to perpetrate identity theft,” says Opil.

Phishing attacks across the continent have baited unsuspecting victims into handing over bank information, ID numbers, and more. Cybercriminals have become even savvier with their tactics, embracing more sophisticated technology to lure people into clicking on things they should not. For instance, the COVID-19 vaccine rollout throughout Africa has given rise to ample opportunity for cybercriminals to carry out several attacks that are hidden in what, at first glance, may appear to be relevant information.

In addition to installing relevant cybersecurity solutions, individuals and businesses must consider the following tips to protect themselves against spam email and phishing:

  • Use multiple email addresses. One can be for personal correspondence while another can be used for online shopping or social media.
  • Never respond to any spam. Malicious users verify receipt and log responses of active email addresses.
  • Always check the link, before you click – make sure the links start with https:// and not http://.
  • Do not rush or panic react – scammers use such tactics to pressure you into clicking links or opening attachments.
  • Keep your browser and operating system software up to date with the latest patches.
  • Use anti-spam filters in addition to antivirus and Internet security solutions.

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