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Toya Raises $4M to Fuel Diverse Growth on Roblox

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Toya, the leading Roblox-focused gaming and female-founded gaming studio, today announced a $4 million funding round led by Drive by DraftKings, with gaming and media funds, Remagine Ventures and Powerhouse Capital participating. The investment was joined by 1Up Ventures led by former Xbox executive Ed Fries, early Roblox investor Craig Sherman, and NFL legend Eli Manning.

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The raise comes at a critical time for Toya and the broader Roblox ecosystem. Since the beginning of the year, Toya’s user base has grown more than 100x, and driven over 200M game visits. The new funding will help Toya enhance the company’s current product offering, integrate new titles onto its growing platform and expand its hiring and partnerships efforts.

“The creator economy is booming, and great content is in high demand. Toya’s ability to create breakaway hits helped us to attract a dream team of backers,” said Anat Shperling, Toya Co-Founder and CEO. “With this new funding, we’ll be able to accelerate our product development and go-to-market plans, giving Roblox gamers beautiful, fun and diverse gaming experiences.”

Enjoyed by 42.1 million users daily, Roblox is a global platform redefining the gaming experience by empowering users to explore, play and create. While Toya’s mission may be to create inclusive games for girls and women on user-generated platforms like Roblox, which boasts 44% female users, their games are for everyone everywhere.

Miraculous RP: Quests of Ladybug & Cat Noir, developed by Toya and Zag Games, exceeded 200 million plays to date. The game is the first adaptation of an animated TV series into the metaverse.

Simultaneously with the raise, Drive by DraftKings CEO and Managing Partner Meredith McPherron is joining Emily Greer and Anat Shperling on Toya’s Board of Directors.

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“Toya has put together the best team in the market for metaverse content, and has been getting significant traction to its content,” McPherron said. “I’m incredibly excited about Toya’s focus on the Roblox economy, which is growing to be a major content platform. The company’s message of diversity and inclusion has allowed it to reach [30%] of girls in the US, with engagement metrics which eclipse other forms of media.”

It was calculated that female gamers comprised 41% of computer and video game players in the United States in 2020. Girls and women are getting more and more into esports as well, with reports citing women comprising 35% of esports gamers and 30% of esports viewership.

According to Crunchbase, 423 gaming companies had at least one female founder, up from 312 in March 2020.

“We are excited to back Toya and the team on its mission to build new, immersive and interactive entertainment experiences on top of Roblox,” said Kevin Baxpehler, General Partner at Remagine Ventures. “We see a new layer of internet being created, which is fun, social and commercial, and Roblox together with Toya are at the forefront of building it.”

Added Ed Fries of 1Up Ventures: “The creator economy represents a conceptual shift in gaming, and as an investor I wanted to own a stake in this exploding market. Toya’s team identified early on the potential of Roblox as a content store and is ideally positioned to capture this opportunity.”

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Komutel’s Komlog Helps Customers Easily and Reliably Capture Voice and Data Interactions

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Globe Newswire
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LiveOne Launches Android Automotive App Expanding Its Music And Podcasting Services To Reach Next Generation Connected Vehicles

Komutel’s recording solution now rated “Avaya Compliant” with Avaya OneCloud™ UCaaS solutions

Komutel, a leading unified communication solution developer, announced that its Komlog Release 1.19.1 solution is compliant with key Avaya OneCloud™ Unified Communications as a Service (UCaaS) solutions, helping customers reliably and securely capture telephone and radio communications. Avaya is a global leader in solutions that enhance and simplify communications and collaboration.

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The Komlog solution is a web-based recording application known for its ease of use and versatility. Designed to meet the needs of public safety agencies and Public Safety Answering Points (PSAPs), Komlog meets NENA standards, providing a complete, secure, and efficient voice and data recording solution. The application is now compliance-tested by Avaya for compatibility with the Avaya Aura® 8.1 platform using Avaya Session Border Controller for Enterprise 8.1.

“We are very proud that our Komlog recording software is now compliance tested with the Avaya Aura platform,” said Richard Poulin, Komutel CEO. “With this testing, customers of all sizes can confidently use Komlog to capture audio and metadata from their Avaya systems.”

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“Working with leading technology companies like Komutel to confirm compatibility through the Avaya DevConnect program helps our customers maximize their investment in Avaya platforms,” said Susy Liem, Avaya vice president of Product Management.

Komutel is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Technology Partner, Komutel can submit products to Avaya, where a team of DevConnect engineers develops a comprehensive test plan for each application to verify its Avaya compatibility. Doing so enables customers to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

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Affinity Rings Up $80M In Series C Funding To Bring Relationship Intelligence To Dealmakers

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Globe Newswire
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Singapore Startup Affyn, A Rising Star in the Metaverse Space, Held 2 Oversubscribed Fundraising Rounds, Bringing the Total Amount Raised to More Than Us$7 Million

Menlo Ventures leads round in relationship intelligence platform tailor-made for dealmakers to deliver insights and confidence without the data drudgery of CRMs

Customer relationship management (CRM) systems and networking platforms like LinkedIn have been helping salespeople close deals for 20 years. But they still aren’t much help for dealmakers in fields like investment banking, private equity, venture capital, consulting and real estate where sales are more personal, collaborative and driven by long-term relationships. For them, finding a connection and understanding the strength of a relationship and the context around it means the difference between closing a deal and losing it. A new type of platform is needed: relationship intelligence.

Affinity meets that demand. The leader in relationship intelligence announced an $80M Series C funding round led by Menlo Ventures with participation from Advance Venture Partners, Sprints Capital, Pear Ventures, Sway Ventures, MassMutual Ventures, Teamworthy and ECT Capital Partners / Brian N. Sheth.

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By aggregating the ‘data exhaust’ produced by daily interactions and communications such as email interactions and calendar meetings and analyzing it with machine learning, Affinity delivers up-to-the-minute insights into professional relationships, revealing who in the organization has the best chance of opening doors and closing deals.

“Affinity brings the power of relationship intelligence into sharp focus, giving teams the data and context to close business,” said Tyler Sosin, partner at Menlo Ventures. “At Menlo, we started as a customer of Affinity only to quickly learn we could not live without it. As investors, it dawned on us that Affinity is tackling a universal problem faced by a wide swath of industries. That’s when we knew we had to chase these guys down and invest. It helped that we were tracking Affinity…in Affinity.”

Some studies have found that up to 70% of company profiles and contact information in traditional CRM systems are incomplete or out of date. Affinity automates this ‘data drudgery’ problem away by constantly updating contact records and tracking activity. It also enhances company profiles with information such as revenue, staff size and funding from a range of proprietary data sources, providing a complete picture of a prospective organization and increasing the chances of closing a deal.

Affinity scores the strength of relationships using ML models that assess factors such as communication frequency, recency, cadence and response time. Affinity has analyzed over 18 trillion emails and 213 million calendar events to build its relationship intelligence graph. Its platform currently powers over 500,000 new introductions and tracks 450,000 deals per month. In total, the Affinity platform has made 10 million warm introductions.

According to Gartner, the worldwide CRM software market grew 12.6% to $69B in 2020. These CRM systems are designed to accelerate transactional sales in sectors such as retail, hospitality and consumer goods.

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“Traditional CRMs are little more than a digital Rolodex that require constant data entry to stay relevant,” said Ray Zhou, co-founder and CEO of Affinity. “Today, when we’re all connected, success in the relationship economy is not about who you know, it’s about how well you and your team know them. We can tell you that without the drudgery of manual data entry. That’s the currency for dealmaking success.”

Founded in 2014, Affinity has raised $120M to date. It has over 1,700 customers in 70 countries, including venture capital firms such as Bain Capital Ventures and Kleiner Perkins, private equity firms such as SoftBank Group, investment bankers such as Woodside Capital Partners, financial services firms such as Fidelity Investments, real estate companies such as Tishman Speyer, insurers such as American Family Insurance and enterprises such as Nike, Qualcomm and Twilio.

Affinity plans to use the new funding to expand its sales and marketing reach into sectors such as investment banking, private equity, real estate and professional services, including accounting, management consulting and law firms. It will also deepen its engineering team to develop several new products that deliver relationship insights where dealmakers spend their working days. Specifically, it will build engineering capability to deliver AI and machine learning-driven insights derived from the trillions of people, emails, connections and activities that Affinity continues to capture.

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Publishers Clearing House Expands First-Party Data Capabilities With InfoSum

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Globe Newswire
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Appcast Expands Partnership with iCIMS, Simplifying Apply Process and Increasing Quality of Job Applicants

Publishers Clearing House (PCH), a leading digital entertainment and commerce destination for millions of U.S. consumers, announced that it has partnered with privacy-preserving data collaboration technology InfoSum to expand the reach of PCH’s first-party data management capabilities.

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“As the market shifts from third-party to first-party approaches, publishers with first-party data have the ability to seize the strategic nature of the relationship and take back control of identity,” said Steve Bagdasarian, Vice President, Media, at Publishers Clearing House. “This partnership with InfoSum will enable privacy-first and secure onboarding and seamless enrichment capabilities to bolster efforts for today’s brand marketers.”

Infosum’s capabilities will help to extend PCH’s identity authentication and audience solutions to support both advertisers and publishers in transitioning to a cookieless digital ecosystem. Advertisers can match their first-party data with PCH’s authenticated audience to activate scalable people-based marketing based on real identity. InfoSum’s patented identity infrastructure will enable advertisers to collaborate across their first-party data to build customized audiences and gain higher quality consumer insights, while putting the consumer privacy and data integrity of each party at the forefront.

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Trip Foster, SVP of Partnerships at InfoSum added, “We are pleased Publishers Clearing House, with its strong first-party data offerings, has chosen InfoSum as a data collaboration partner. We are excited to work with PCH to provide privacy-first infrastructure for the world’s leading marketers.”

Rockset to Showcase Importance of Real-Time Analytics on Kafka Event Data

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Globe Newswire
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Rockset to Showcase Importance of Real-Time Analytics on Kafka Event Data

Real-Time Analytics Leader Will Be Featured as a Gold Sponsor and Presenter at Kafka Summit 2021

Rockset, the real-time analytics company, announced that the company will present and be a gold sponsor at Kafka Summit, the premier event for developers, architects, data engineers, DevOps professionals, and anyone else who wants to learn about streaming data. It brings the Apache Kafka community together to share best practices, learn how to build next-generation systems, and discuss the future of streaming technologies.

The virtual event takes place September 14-15, 2021. Rockset will also demo its new rollups capability, which allows users to continuously aggregate streaming data using SQL, at its event booth.

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Kafka Summit Americas 2021 Rockset Speaking Session

What: “Sub-Second SQL Search, Aggregations and Joins with Kafka and Rockset”
When: Tuesday, September 14, 2021 at 4:00 p.m. PDT
Who: Dhruba Borthakur, CTO and Co-founder at Rockset
Details: We often need to build applications that analyze Kafka data to unlock the most value from event streams, so how can organizations build these real-time analytics applications? In this talk, we examine an indexing approach that enables fast SQL analytics on data from Kafka, without data flattening or denormalization. Rockset is the real-time indexing database that builds an inverted index, a columnar index and a row index on all fields of your Kafka messages, including nested fields and arrays. This Converged Index accelerates various types of analytic queries–search, aggregations and joins–without the need to denormalize or transform data for performance reasons. With indexing delivering significant gains in query performance, we also need to index new data in a timely manner. We discuss several strategies used for efficient ingestion and indexing from Kafka, including rollups, write optimizations on the underlying RocksDB storage engine, and the disaggregation of ingest and query compute.

Speaker Bio: Dhruba Borthakur

Dhruba Borthakur is CTO and co-founder of Rockset, responsible for the company’s technical direction. He was an engineer on the database team at Facebook, where he was the founding engineer of the RocksDB data store. Earlier at Yahoo, he was one of the founding engineers of the Hadoop Distributed File System. He was also a contributor to the open source Apache HBase project. Dhruba previously held various roles at Veritas Software, founded an e-commerce startup, Oreceipt.com, and contributed to Andrew File System (AFS) at IBM-Transarc Labs.

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TEGNA Announces Updated Share Repurchase Program

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SHRM Increases ROAS by 400% With Anteriad

TEGNA

Current $300 million share repurchase program expected to be completed opportunistically one year earlier than its expiration date of December 2023, driven by accelerated achievement of leverage target

Strong free cash flow from operations also continues to support commitment to strong dividend yield and ongoing investment in growth opportunities

TEGNA to participate in the 8th Annual Benchmark Consumer/Media/Entertainment Investor Conference on Thursday, September 9, 2021

TEGNA Inc. announced an updated timeline for the current $300 million share repurchase program while providing additional insight into capital allocation plans for the year ahead.

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“The Board remains focused on maximizing long-term shareholder value, and will continue to proactively evaluate all options for capital deployment going forward, including potentially increasing the size of our share repurchase program.”

UPDATED SHARE REPURCHASE PROGRAM

TEGNA’s previously announced $300 million share repurchase program is expected to be completed by year-end 2022, one year earlier than planned. Share repurchases will be reinitiated opportunistically, subject to customary blackout periods.

TEGNA’s Board is also assessing the scope and scale of a subsequent share buyback program to be established upon completion of the existing program.

CEO COMMENT

“TEGNA continues to see momentum accelerate across its business. We are executing our long-term strategy which continues to generate strong free cash flow, underpinned by high-margin, durable subscription and political revenues. Improving subscriber trends and multi-year distribution agreements also provide clear line of sight into future cash flows, which are also benefitted by the continued strong growth at our industry-leading OTT advertising platform, Premion,” said Dave Lougee, president and chief executive officer.

“Beyond this, the outlook for political revenue in 2022 also continues to strengthen, with nearly all of the most competitive U.S. Senate and gubernatorial races in TEGNA’s footprint. Combined with the U.S. House of Representatives elections in 2022, we believe broadcast political advertising will see new records compared to the prior non-presidential four-year election cycle in 2018.

“As discussed on our recent earnings calls, we have seamlessly integrated the stations we acquired in 2019 which delivered meaningful synergies well ahead of schedule. As a result, TEGNA has rapidly strengthened its balance sheet, with current year-end net leverage expected to be reduced by more than 1.5x since closing the acquisitions in third quarter 2019, meeting our 2021 guidance of low 3x range by year end. Having met this commitment, we are now turning to share repurchase as a priority near-term opportunity to enhance shareholder value.

“Due to our confidence in our 2021 performance as well as the strength of our future cash flows, in conjunction with the current attractiveness of share repurchases, TEGNA’s Board has proactively authorized use of the entire existing $300 million repurchase program by the end of 2022 while continuing to pay our very strong dividend and invest in organic and inorganic growth opportunities.

“The Board remains focused on maximizing long-term shareholder value, and will continue to proactively evaluate all options for capital deployment going forward, including potentially increasing the size of our share repurchase program.”

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NICE Honors Emergency Communications Professionals with 2021 PSAPS’ Finest Awards, Including First Recipient of Above & Beyond Award

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Business Wire
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NICE Wins the Digital Innovation Award for Customer Experience Excellence

Nine individuals will be recognized in the 16th annual awards program for their skills, knowledge, professionalism and dedication in service to their communities

NICE announced the winners of its 2021 PSAPs’ Finest Awards. Now in its sixteenth year, NICE’s PSAPs’ Finest Awards recognize dedicated individuals and team standouts in public safety emergency communications. Awards are presented annually to winners in the following categories: Lifetime Achievement, and Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year. PSAPs’ Finest winners are selected by an independent panel of volunteer judges from the public safety community who evaluate nominees based on their skills, knowledge, professionalism and dedication to service in their communities.

For 2021, NICE also added an Above & Beyond award to acknowledge the exemplary contributions of front-line emergency communications professionals during these challenging times. Achieving this prestigious honor was Daniel Graves, a Police Dispatcher with Denver 911 in Denver, Colorado. Dispatcher Graves was recognized for his consistent and impressive ability to uncover information to assist investigations in real-time. Dispatcher Graves managed several investigations that involved domestic violence calls where, through his skill, persistence, and resourcefulness, he was able to locate and get help to victims.

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“Whether they are handling emergency calls, supervising staff, training new recruits, innovating new ways of doing things, or making technology work, emergency communications professionals play a vital role in connecting the public to emergency services in times of crisis”

This year’s additional PSAPs’ Finest Award recipients include:

  • Director of the Year – Marshall Mooneyham, Assistant Chief, DeKalb County E-911, Decatur, GA
  • Line Supervisor of the Year – Anastasia Sutton, Lieutenant, Sedgwick County Emergency Communications, Wichita, KS
  • Technician of the Year – Elias Jalkh, Assistant Director of Information Technology, Southwest Regional Communications Center, DeSoto, TX
  • Telecommunicator of the Year – Jeffrey Downing, Telecommunicator, Thornton 9-1-1 Emergency Communication Center, Thornton, CO
  • PSAP of the Year – Scottsdale Police Communications, Scottsdale, AZ
  • Trainer of the Year – Amy Young, Training Coordinator/Communication Center Specialist III, Thornton 9-1-1 Emergency Communication Center, Thornton, CO
  • Innovator of the Year – Cecilia A. Carroll, Police Service Officer’s Manager, Pasadena Police Department, Pasadena, TX
  • Lifetime Achievement Award – Anita Kellerman, Dispatcher, Wood County Dispatch, Wisconsin Rapids, WI

“Whether they are handling emergency calls, supervising staff, training new recruits, innovating new ways of doing things, or making technology work, emergency communications professionals play a vital role in connecting the public to emergency services in times of crisis,” said Chris Wooten, Executive Vice President, NICE. “NICE is honored to be able to play a small part in recognizing the outstanding professionals who perform this essential, life-changing work, day after day. I extend my congratulations to all the nominees and winners.”

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The PSAPs’ Finest Awards Program is made possible by emergency communications professionals who volunteer their time to serve as judges. Awards program judge Christopher S. Mueller, Executive Director, Sangamon County (IL) ETSD, said, “It is my hope that these awards are understood to also be a recognition of all the great work done each and every day by the unheralded, anonymous heroes who answer the call for all in their time of need.”

“It has been an honor to serve as a judge for the PSAPs finest awards,” added Deborah Wesolowski Gross, Police Communications Coordinator, Miami-Dade Police Department Communications & Technology Services Bureau. “There are many PSAP staffers who demonstrate exceptionalism throughout their careers by providing service to others. NICE has created a forum for their achievements to be celebrated. I would be remiss if I didn’t mention that all of the nominees exemplify the best of us even at the worst of times. Congratulations to all who were nominated – it means that someone noticed!”

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Packable, a Leading Technology-Led E-Commerce Marketplace Enablement Platform, Announces Merger With Highland Transcend Partners I Corp.

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Syte Acquires Top Visual Search Company Slyce to Expand North American Footprint

Packable

Combined company expected to have a pro forma enterprise value of $1.550 billion, with an implied pro forma equity value of $1.909 billion

$180 million significantly oversubscribed and upsized PIPE offering and Pre-IPO convertible investment anchored by top tier institutional investors including Fidelity Management & Research Company, Lugard Road Capital and Luxor Capital, Park West Asset Management and Morningside

Pharmapacks announces new Holding Company brand name “Packable”

Transaction proceeds will be used to continue market leadership and enable opportunities to enhance growth, profitability and geographic and multi-marketplace expansion

Company also confirms expansion of world-class leadership team to drive next phase of growth

Packable is a leading data-driven platform providing brands with the connections, data insights, and services to enable marketplace sales

Packable, the holding company for Pharmapacks (or “the Company”), a leading technology-led e-commerce marketplace enablement platform, announced that the Company has entered into a definitive agreement to merge with Highland Transcend Partners I Corp. (“Highland Transcend”), a special purpose acquisition company formed to partner with a disruptive company in the commerce, digital media and services, and enterprise software sector. This transaction will help the Company as it enters its next phase of growth following its recent partnership with lead investor Carlyle (NASDAQ:CG) in November 2020. Upon completion of the transaction, Packable is expected to be listed on NYSE under the new ticker symbol “PKBL.”

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“This is an incredibly exciting time for our team, and we are thrilled to partner with Highland Transcend as we plan to enter our next chapter as a public company”

Founded in 2010 as Pharmapacks, Packable is a leading multi-marketplace e-commerce enablement platform providing category-leading brands with the connections, data insights, and services needed to enable accelerated online marketplace sales. Packable operates in the third-party (“3P”) space across 7 online marketplaces in North America, including Amazon — where Pharmapacks is the largest 3P seller in the US by number of reviews — Walmart, eBay, Target, Kroger, and Google Shopping, among others, and also manages several direct-to-consumer (“DTC”) sites on behalf of brands.

Over the past eleven years, Pharmapacks has established itself as a leader in e-commerce buying, storing, marketing, selling and fulfilling orders, driving strong customer and revenue growth through proprietary software and data, unparalleled expertise and first-class customer service. The Company is well positioned to continue its momentum by deepening relationships with blue-chip companies through organic and inorganic growth, broadening its geographic footprint with new distribution centers, increasing investments in Digitally Native Brands through majority and minority ownership stakes, and strengthening its additional verticals including: Data Science, Marketing & Media Services and “DTC-in-a-box” solutions. To reflect this evolution, the Company will operate under the new holding company name Packable but will continue to operate on marketplaces as Pharmapacks.

“This is an incredibly exciting time for our team, and we are thrilled to partner with Highland Transcend as we plan to enter our next chapter as a public company,” said Packable Co-Founder and CEO Andrew Vagenas. “While we’ve become a market leader in our industry, there is significant runway ahead of us in multiple avenues: from the continued proliferation of online marketplaces and geographic opportunities to our ability to invest in and grow Digitally Native Brands, while providing new data and technology services, as well as marketing options for our brand partners. Given the breadth of opportunity ahead of us, we felt that this was the perfect time to unveil our new Packable branding, which reflects these new avenues for growth.”

“While we believe that third-party marketplaces will contribute more than 40% of all ecommerce revenues by 2025, brands find themselves challenged to manage the complexity of executing across these platforms. Packable has a leading software-driven offering enabling brands to grow their businesses across multiple online marketplaces,” said Ian Friedman, CEO of Highland Transcend. “Andrew and the entire team have built an incredibly strong competitive platform; with approximately 75 million customer transactions to-date, we believe that Packable has one of the largest sets of third-party marketplace transaction data, outside of the marketplaces themselves. This data enables Packable’s competitive pricing, merchandising, and marketing decisions and will allow the company to launch a Software-as-a-Service offerings in the future. We’re excited to support the Packable team as they reach new heights, bringing expanded and improved product offerings to customers.”

Going forward, Packable will continue to serve as a launchpad for young brands across its new verticals. The Company has always supported talented entrepreneurs and founders from differing cultural and geographical backgrounds and is excited to accelerate this work as a public company; setting entrepreneurs up for success and growing brands, creating new employment opportunities across industries.

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Leadership Team Update

Packable recently confirmed the expansion of its world-class leadership led by Co-Founder and CEO Andrew Vagenas, to drive its next phase of growth. These new additions to the team bring a wide range of additional professional experience from a variety of backgrounds, including from large CPGs, some of which are existing customers.

Full biographies and experience for the team can be found at Packable’s website, Packable.com. Highlights include the addition of:

  • Adam Rodgers, Chief Growth Officer (Reckitt)
  • Ash Mehra, Chief Information Officer (Mondelēz International, P&G)
  • Andreas Schulmeyer, Chief Financial Officer (Walmart, L Brands, Pepsico)
  • Daniel Bennett, Chief Marketing Officer (WPP)
  • Leanna Bautista, Chief People Officer (Pfizer, Pepsico)
  • Chris Pfeiffer, Chief Operating Officer (Cardinal Health, Pepsico)

Genius Sports Agrees to Major Partnership With Penn Interactive to Power its Barstool Sportsbook With Official Data and Fan Engagement Solutions

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Business Wire
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Hownd and Hearst Newspapers Announce Joint Marketing Agreement

Genius Sports to power Barstool Sportsbook with full suite of U.S. sports content, including exclusive EPL, NASCAR, and NFL sports data feeds and dynamic content solutions

Genius Sports Limited , the official data, technology and commercial partner that powers the ecosystem connecting sports, betting and media, has entered into a long-term partnership with Penn Interactive (“Penn Interactive” or the “Company”) to provide official data and fan engagement solutions for the Company’s Barstool Sportsbook.

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“Delivering official data to our growing, loyal audience will provide tremendous wagering opportunities for our users. We also look forward to reaching sports fans who may not yet have experienced the Barstool Sportsbook through access to marketing inventory on NFL digital properties from Genius Sports.”

Penn Interactive currently operates online Barstool Sportsbooks across nine U.S. states, including Pennsylvania, Michigan, Illinois and New Jersey. Genius Sports will provide Barstool Sportsbook with its market-leading official data, including access to select official sports data from the U.S. and international sports leagues.

Across player acquisition, engagement and long-term retention, Barstool Sportsbook has also partnered with Genius Sports for its marketing and engagement strategy.

The agreement makes Barstool Sportsbook the latest U.S. sports betting brand to adopt Genius Sports’ exclusive official sports content, which includes NASCAR’s full suite of official data-powered in-race betting markets, launched in partnership with Genius Sports in 2020, as well as access to the NFL’s real-time statistics, proprietary Next Gen Stats (“NGS”) and official sports betting data feed. Genius Sports will also provide Barstool Sportsbook with its global official sports data portfolio from other top tier leagues, including the English Premier League, Liga MX, Argentine and Colombian soccer.

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“We are excited to be partnering with Genius Sports for official data beginning with tonight’s kickoff,” said Jon Kaplowitz, Head of Penn Interactive. “Delivering official data to our growing, loyal audience will provide tremendous wagering opportunities for our users. We also look forward to reaching sports fans who may not yet have experienced the Barstool Sportsbook through access to marketing inventory on NFL digital properties from Genius Sports.”

“Our partnership with Penn Interactive will provide one of the fastest-growing and most innovative sports betting brands with unique content across the whole player experience,” said Mark Locke, CEO at Genius Sports. “Barstool Sports is uniquely positioned in the U.S. market, appealing to a dynamic and passionate fan base. With Genius’ official sports data, next-generation marketing and fan engagement solutions, we look forward to supporting Barstool Sportsbook’s U.S. expansion.”

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AccelByte Closes $10 Million Series A Round with Galaxy Interactive, NetEase, Krafton, and Dreamhaven

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AccelByte

Independently Operated Backend Provider for Live-Service Games Accelerates Growth and Expands Strategic Partnerships for Its Scalable and Cross-Platform Ready Services for Faster and Simpler Solutions Without Compromise

AccelByte, an independently-operated backend and tools provider for live-service games, announced that it has closed on $10 million in Series A funding. The raise was led by Galaxy Interactive, with additional funding from leading game companies NetEase, KRAFTON, and Dreamhaven, enabling AccelByte to expand its strategic partnerships while continuing to demonstrate its success as a comprehensive white-label backend solution for game studios to develop, publish, and/or operate Games-as-a-Service (GaaS).

Backend provider for #GamesAsAService @AccelByteInc has closed a $10 Million #SeriesA raise. Will scale premium level backend tech platform & tools via strategic partnerships to reach goal of servicing game studios from AAA to startups. #LiveOps #GameDev

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AccelByte initiates distinctive user practices to benefit its global clients, such as giving customers full data ownership, as well as highly customizable modular architecture for each of their partners. With an approach tailored to the needs of each studio, AccelByte’s massively scalable suite of tech empowers companies to accelerate their window for title release.

The company has created its forward-thinking platform to support cross-play, cross-progression, identity management and matchmaking—as well as functioning as a tailor-made platform without artificial limits on aspects like transactions and storage that can restrict growth. Moreover, AccelByte’s unique, expansive architecture makes it possible for developers to build and introduce a multiple title macrocosm on the level of AAA studios.

“We are proud to provide a bespoke approach for game studios with dedicated single tenant deployment, so our partners have an extensible experience, as well as full ownership of their player and game data,” said Junaili Lie, CEO at AccelByte. “AccelByte is focused on helping studios by offering a proven, efficient, and accessible online backend tech platform and tools at scale, so developers can do what they do best: create awesome games.”

The Series A round is a primer for AccelByte to further bring premium level, scalable, and cross-platform ready services to game developers and companies around the world. Formed in 2016, AccelByte was cash flow positive and profitable prior to the raise, but will utilize the investment to help accelerate its business plans, which includes expanding the company’s network of games industry relations. AccelByte has partnered with stellar game companies from around the world; clients have included: KRAFTON, Deep Silver Volition, Versus Evil, and Stray Bombay, amongst others.

“AccelByte is a strong offering, and we believe in its mission to bring top notch and attainable backend solutions to game developers,” said Michael Fan, Principal at Galaxy Interactive. “Their customizable, cross-platform ready products are an all-in-one solution for games-as-a-service needs, which we recognize as a real growth area for the games industry.”

The company’s proprietary architecture includes AccelByte Cloud, along with AccelByte enterprise and AccelByte Blackbox. AccelByte Cloud is a premium level live technology solution that simplifies game development, publishing, and operations, allowing teams to build faster, scale infinitely, and deploy without worry.

AccelByte Cloud builds online services for games that scale to millions of players providing key backend essentials:

  • Access: Connect cross-platform accounts and control integrated identity management with a built-in GDPR and CCPA compliant third-party account integration with PlayStation, Steam, Xbox, Facebook, and beyond
  • Play: Dynamically assemble and match players through cross-platform lobbies with flexible matchmaking configurations and smart multiplayer server management
  • Distribution: Patching via a white-labeled player portal and game launcher
  • Storage: Cross-platform persistent player profile tracking, including statistics, inventory, and progression—as well as cloud game states and saves
  • Monetization: Commercialize a game with catalog, order, entitlements, wallet and code redemption, payment aggregator integration, and in-game/app purchases
  • Analytics: KPI tracking (i.e. MAU, user retention), custom metric creation, and data-warehouse streaming (i.e. Snowflake) with full data ownership
  • Social: Build a vibrant community within friends, parties, and groups/clans with real-time chat, as well as presence and player status
  • Engagement: Track, engage, and retain players with leaderboards, season passes, achievements and rewards, and user-generated content management
  • Customization: AccelByte’s services can be extended by integrating a client’s custom logic to augment trigger hosted logic by events or HTTP call, build their own service with AccelByte’s server-side SDK, and utilize cloud states and saves

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IntelePeer’s Atmosphere CPaaS Solution is Now Available in IBM Watson Assistant Designed to Create Enhanced Contact Center Experiences

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IntelePeer Studies Customer Interactions to Determine the ‘Why’ Behind the Contact

Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent

IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) provider, announces its omni-channel Atmosphere CPaaS solution is now available within IBM Watson Assistant to help businesses easily extend their AI-powered virtual assistants with voice capabilities, without the need for third-party integrations.

IntelePeer’s Atmosphere Voice® is now available as an add-on in IBM Watson Assistant Plus and Enterprise plans. Businesses can quickly add phone integrations into their virtual assistants to create and test enhanced customer service experiences while helping to improve enterprise operational efficiency. Leveraging the combination of Atmosphere Voice and IBM Watson Assistant for cloud, on-premises and hybrid contact centers, enterprises can take communications to new heights, with higher levels of personalization and customization.

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“The collaboration with IntelePeer is the latest example of how we’re making it easier to build scalable AI-powered customer service experiences with Watson.”

“Working with IBM to add our Atmosphere CPaaS solution within the Watson Assistant is a tremendous opportunity as we continue to expand globally,” said IntelePeer Senior Vice President of Business Development Frank Lauria. “Particularly with IBM’s state-of-the-art hybrid cloud strategy and decades of advances in machine learning, combined with IntelePeer’s AI expertise will help pave the way for the future of enterprise customer experience.”

Customers increasingly expect to resolve specific customer service questions or issues on many different channels other than templated or fixed automated responses, which can be impersonal and ineffective. While self-service options are increasing, according to research findings from Gartner, most have three failure points that result in customers picking up the phone instead to reach a live representative: external search, site navigation and self-service capabilities. By integrating more personalized interactions into customer experiences via IntelePeer’s Atmosphere CPaaS—powered by automation, AI and analytics—IBM Watson Assistant users can seamlessly add voice capabilities into the customer experience journey.

Built with a natural language understanding model that is designed to be more accurate at intent classification than competitive solutions1, IBM Watson Assistant can handle thousands of concurrent calls to support demanding call center environments. IBM Watson Assistant uses AI and natural language processing for continuous learning from customer conversations to help improve its ability to address issues the first time. When combined with IntelePeer’s Atmosphere CPaaS, IBM Watson Assistant is designed to easily integrate voice capabilities to promote first-contact resolution across all channels.

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“IBM is bringing the latest innovations in natural language processing, automation and advancing responsible AI to Watson Assistant so that businesses can transform the customer experience and boost operational efficiency,” said Daniel Hernandez, General Manager of Data and AI, IBM. “The collaboration with IntelePeer is the latest example of how we’re making it easier to build scalable AI-powered customer service experiences with Watson.”

Atmosphere CPaaS enables companies to engage with customers through voice, SMS and advanced messaging while providing AI-enabled automation and communications routing and on-demand analytics for actionable intelligence. For on-premises or hybrid contact centers, IntelePeer makes it easy to bring these features and more into existing platforms from providers such as IBM. Enterprises short on time or resources can also utilize IntelePeer’s Atmosphere Managed Solutions for ongoing integration and configuration support.

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TEGNA Launches Quest Streaming App Experience Bringing Viewers Hundreds of Hours of Adventure Reality Content

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TEGNA

TEGNA Inc. announced that Quest, a 24/7 adventure and exploration multicast network, has launched an ad-supported free streaming service. The streaming app offers on demand programming from a vast catalog of factual entertainment, science, history and engineering programs, and daring adventure-reality series. The Quest app is available on Roku, Fire TV, Apple TV, Android and iOS.

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“Coupled with our prior launch of the True Crime Network streaming app, this launch furthers TEGNA’s commitment to providing outstanding ad-supported entertainment products to our viewers.”

“The Quest app offers a first-class, totally free streaming experience to ensure our viewers can watch their favorite Quest series whenever and wherever they want,” said Brian Weiss, vice president, entertainment programming and multicast networks, TEGNA. “Coupled with our prior launch of the True Crime Network streaming app, this launch furthers TEGNA’s commitment to providing outstanding ad-supported entertainment products to our viewers.”

The Quest streaming app offers hundreds of hours of exhilarating adventure programming about nature’s greatest dangers, history’s greatest mysteries and man’s greatest achievements. Series available to stream include entertaining and informative fare, such as The Aviators, Scrap Kings, Mayday, Huge Moves, Monster Moves, Giant Lobster Hunters, Chasing Monsters and Aussie Gold Hunters. More series will be added in the coming months.

The app will also feature Farpoint Film’s Ice Vikings. For the second season premiering on Quest and streaming in October 2021, TEGNA will serve as a co-production partner. The Quest streaming app will also feature documentary originals such as WFAA’s award-winning VERIFY “Road Trip: Climate Truth” and more from TEGNA stations later this year.

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Saviynt Named an Overall Leader in the KuppingerCole Leadership Compass on Privileged Access Management

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Global Analyst Firm Recognizes Saviynt’s Innovation and Product Excellence in Addressing the Digital Risk of Privileged Access in Today’s Modern Cloud Era

Saviynt, a leading provider of intelligent identity and access governance solutions, announced that it has been named an Overall, Innovation, and Market Leader in the KuppingerCole “Leadership Compass: Privileged Access Management,” report receiving “positive” and “strong positive” ratings across the Product Capabilities and Comparative Vendor Overviews for its unique approach to managing privileged access in enterprise IT environments.

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“Saviynt’s innovative cloud PAM solution takes PAMaaS to a whole new level and is ready for the Infrastructure as Code (IaC) future. It addresses modern cybersecurity challenges by protecting critical assets across cloud infrastructure and applications, accelerating digital transformation and cloud initiatives.”

Privileged Access Management (PAM) is an essential security component of any modern organization’s cloud strategy. Today, the PAM market finds itself in a period of aggressive growth and innovation; according to KuppingerCole, by 2023, the global PAM market is projected to grow to $1.79 billion. Saviynt’s Cloud Privileged Access Management product adoption continues to accelerate with PAM customer count and ARR having increased approximately 5x during the last year.

“Traditional PAM solutions have failed to keep pace with evolving IT security threats as enterprises embrace more cloud apps and services,” said Vibhuti Sinha, chief product officer at Saviynt. “We’ve built our cloud PAM solution to help customers accelerate secure digital transformation and Zero Trust initiatives through a modern approach to privileged access and identity governance. We are honored to be recognized by KuppingerCole as an overall leader for this year’s Leadership Compass report on Privileged Access Management, and believe it further validates Saviynt’s converged strategy for securing and managing any identity, IaaS platform and application.”

Saviynt’s cloud-architectured PAM solution secures privileged access and protects critical assets across hybrid, multi-cloud, and on-premise deployments. With no on-prem components to set up or manage, customers can rapidly deploy the solution and expand capabilities as their requirements change – accelerating adoption and lowering costs. Its feature set also provides a rapid path to Zero Trust through Just-in-Time access and Zero Standing Privileges for any identity or application. The solution goes beyond legacy PAM solutions and protects privileges across the entire organization, including human and machine identities, applications, DevOps, and cloud infrastructure.

“Today’s IT environments require a vigilant approach to protect privileged accounts and reduce cybercriminal entry points into an unsuspecting organization,” said Paul Fisher, Senior Analyst at KuppingerCole. “Saviynt’s innovative cloud PAM solution takes PAMaaS to a whole new level and is ready for the Infrastructure as Code (IaC) future. It addresses modern cybersecurity challenges by protecting critical assets across cloud infrastructure and applications, accelerating digital transformation and cloud initiatives.”

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BlueRush Announces Business Update Outlining Significant Growth in Subscription Bookings

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BlueRush is Pleased to Provide Preliminary 2nd Quarter Business Update Including Significant Growth in Subscription Bookings and Expansion to New Verticals

BlueRush Inc. (“BlueRush” or the “Company“), an emerging personalized video Software as a Service (SaaS) company, is pleased to announce significant recent growth in subscription bookings..

BlueRush added $1,057,963 of new and expansion subscription bookings in fiscal 2021. These bookings are expected to have similar gross margins to existing subscriptions.

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New bookings – New logo customers accounted for $260,951 and $812,456 of additional subscription bookings in Q4 2021 and fiscal 2021, respectively. New bookings is an important metric as it demonstrates the Company’s ability to secure new customers. New customer examples include:

  • Enhancing customer statements – Major U.S. insurer, secured through one of the Company’s US-based channel partners, utilizing IndiVideo to turn basic statements into an important touchpoint with their customers
  • Wealth manager sales enablement – Leading U.S. fintech solution provider arming wealth managers with IndiVideo to enhance their ability to engage new and existing clients
  • Supporting new insurance product launch – Leading Mexican insurance provider leveraging IndiVideo to launch and sell a new insurance product

Expansion bookings – Our existing customers accounted for $245,507 in expansion subscription bookings in fiscal 2021. Expansion bookings is a significant health indicator as it indicates that existing customers see value in the technology and support they receive from BlueRush, leading to incremental revenue. Select examples include:

  • Boosting sales for automotive insurance – Top 10 North American Bank will leverage IndiVideo to support automotive insurance sales
  • Amplifying direct marketing – Leading Retirement Fund, based on a 3X lift in email opening rates, is increasing their spend on IndiVideo to support additional direct marketing projects
  • Increasing digital performance – Retirement plan provider, and one of America’s oldest fiduciaries, expanding their use of IndiVideo to enhance their digital engagement strategy

“Historically, there has been a lag between our July 31 year end and our disclosure of year end results and so, going forward, BlueRush will provide an interim financial update to ensure our shareholders have a current view on the significant progress the company is making. We are particularly pleased to see such a strong mix of results coming from new logo customers as well as from expanded relationships with our existing customer base,” said Steve Taylor, CEO of BlueRush.

“Personalized video is at an inflection point. We are seeing more and more inbound inquiries as companies have started embracing this technology as a core part of their marketing and sales toolset. Our continued momentum in direct sales, customer expansion and channel activities position BlueRush extremely well to exploit this exciting market opportunity and create value for our shareholders,” concluded Mr. Taylor.

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CloudMargin Expands Network to Include Nearly 60 Custodians, Helping Firms Meet Challenges of UMR Final Phases

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Vibenomics Introduces New CFO

Successfully Facilitated UMR Readiness for Phase 5 Firms

CloudMargin, creator of the world’s first and only collateral and margin management solution native to the cloud, today announced enhancements to facilitate clients’ preparedness for the Uncleared Margin Rules (UMR) for those firms that have just fallen under the scope of Phase 5 or will fall under the scope of Phase 6 as of next September. The firm is now connected to nearly 60 custodians globally for cash, securities and third-party SWIFT settlement, in addition to its long-established SWIFT connectivity to the four major triparty agents.

In January 2016, CloudMargin became the first collateral management technology provider to offer direct connectivity to SWIFT’s global network of financial institutions.

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CloudMargin clients and their partners are able to leverage the network of custodians out-of-the-box. They can issue instructions automatically, with real-time settlement status consumed back into the platform, allowing firms to maintain tight control of their risk and liquidity as they meet their new margin requirements for non-centrally cleared derivatives.

Simon Millington, CloudMargin Head of Business Development, said: “We successfully onboarded a whole host of clients that fell under the scope of Phase 5 onto UMR-ready features to ensure compliance in time for the 1 September deadline that just passed. A number of these clients wanted to connect to custodians, and we anticipate this will be a growing trend as we move into Phase 6 that impacts so many more firms. By continually adding custodians to our market-leading network, we’ll help our clients meet the challenges of connecting not only to their third-party custodian of choice but also to those of their counterparties for UMR. For banks, in particular, with a large number of in-scope counterparties, this capability can significantly reduce the connectivity burden. For the buy side there is also significant appeal; they can leverage our triparty connectivity for their bank counterparty relationships, and we likely are already connected to their custodians.”

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Millington added that UMR readiness can take time, and CloudMargin can help Phase 6 firms take steps immediately to ensure they have put all of the proper procedures in place for a smooth transition.

Other CloudMargin platform enhancements since the UMR Phase 4 deadline include the rollout of a robust reporting suite that gives firms open access to centralised, structured trade and collateral data, facilitating their ability to meet regulatory reporting requirements and achieve greater credit risk transparency.

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Kawaii Islands Raises $2.4M in Private Token Sale for its Upcoming Anime Metaverse

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Kawaii Islands, a new GameFi project born out of the strategic partnership between Imba Games Studio and Oraichain, has raised $2.4 million to build a next-generation of NFT-based anime games where all are connected and users can participate in playing or creating content to earn.

Kawaii Islands Alpha game is debuting this September, and players can start joining the fantasy universe of magical animals and plants and readily playing to earn. Community members and players are showing great affection to the recent revelations of the character graphics and game trailer.

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Vijay Garg, CEO of MapleBlock, one lead investor, couldn’t refuse that too. “Kawaii Islands has a strong design and fun mechanics inherited from its previous well-known game series,” he said, “and with the AI-powered verification of on-chain game NFTs, it will surely unlock a deeper layer of gaming experience unlike traditional games.“

Besides play-to-earn, Kawaii Islands provides a complete set of attractive features for players to expand their imagination and creativity: farming, crafting, decorating, styling, and social networking. However, the most looking-forward feature is also “create-to-earn”, which generates a platform for creators to build their own Web 3.0 economy by contributing their artistic and story-making skills to earn.

“The progress being made in Web 3.0 and the NFT sector with the development of the Metaverse and innovative concepts such as marketplaces within digital worlds, staking or playing to earn, accessing blockchain games on the Internet, are yet to be fully appreciated by millions around the world,” said James Wo, CEO of DFG. “We believe that this path we are in is inevitable and will increasingly get stronger with more advances and new generations entering the space.“

Along with MapleBlock and DFG, many investors in both crypto and business spaces have massively been attracted by the vision and the transcendent power of “play, connect, create, and earn” that Kawaii Islands is targeting. They are Signum (co-lead investor), Hyperchain, Jsquare, AU21, X21, Kyros, Rikkei Capital, Shin Chan IEO/ICO Alerts, and SkyVision Capital. With their funding, Kawaii Islands will take a step further to connect all other anime games into their making of an anime metaverse.

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Cisco Commits to Net Zero Greenhouse Gas Emissions by 2040

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Cisco Unveils Next-Gen Solutions that Empower Security and Productivity with Generative AI

Answering the call to limit global temperature rise to 1.5°C above pre-industrial levels, Cisco pledges to accelerate companywide strategies to greatly reduce carbon emissions across its value chain

News Summary: 

  • Cisco commits to reaching net zero across all scopes of emissions by 2040, which includes our product use, operations, and supply chain
  • Company also commits to reaching net zero for all global Scope 1 and Scope 2 emissions by 2025
  • Cisco will establish other near-term emissions-reduction targets for its key emissions sources in support of our 2040 net zero goal

Cisco announced that it is committing to reaching net zero for greenhouse gas (GHG) emissions across all scopes by 2040, 10 years ahead of when climate scientists say the planet must reach net zero to avoid the worst impacts of climate change. Cisco’s net zero goal will be supported by ambitious near-term targets, including to reach net zero for all global Scope 1 and Scope 2 emissions by 2025.

Other near-term targets will cover key Scope 3 categories for Cisco, such as use of sold products and supply chain emissions and will be made public as they are finalized later in 2021. The new greenhouse gas reduction goals will follow the latest climate science, and Cisco will report progress on these targets in its annual Corporate Social Responsibility Impact Report.

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This announcement marks a major milestone in Cisco’s journey to Power an Inclusive Future for All. Cisco’s efforts to advance this purpose will encompass investments and initiatives related to closing the digital divide, advancing social justice, building partner ecosystems of impact, and setting and achieving ambitious sustainability goals like today’s net zero commitment.

“The devastating effects of the climate disasters over the past few weeks could not be a clearer sign of the urgent need to address climate change now,” said Fran Katsoudas, Chief People, Policy & Purpose Officer, Cisco. “As a global technology leader, we must set the standard for sustainable business practices and support our customers, partners, and suppliers in their efforts to reduce their impact on the environment as well.”

Cisco has been setting and achieving goals to reduce its GHG emissions at its facilities and across its supply chain since 2008. Strategies Cisco will use to reach net zero include:

  • Continuing to increase the energy efficiency of our products through innovative product design
  • Accelerating use of renewable energy
  • Embracing hybrid work
  • Investing in carbon removal solutions
  • Further embedding sustainability and circular economy principles across our business

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For more than 15 years, Cisco has worked toward a sustainable future by reducing emissions, reducing waste, building more efficient products, and setting and achieving ambitious goals.

  • Since 2008, Cisco has set and achieved a series of five-year goals to reduce our Scope 1 and Scope 2 GHG emissions. The current goal to reduce Scope 1 and 2 emissions by 60% by FY22 (compared to FY07) is approved by the Science Based Target initiative (SBTi), and we are on track to meet it.
  • Cisco has achieved 100% renewable energy in several countries around the world and is on track to reach its goal to use electricity generated from renewable sources for at least 85% of Cisco’s global electricity by FY22.
  • For Scope 3 emissions, in 2019, Cisco was one year ahead of schedule in reaching a goal to avoid 1 million metric tonnes of CO2e in our supply chain through a range of actions — such as utilizing more ocean shipments, redesigning product packaging, and implementing energy management at our contract manufacturing partners. We then set a new goal to reduce supply chain-related Scope 3 GHG emissions by 30 percent absolute by FY30 (compared to FY19).
  • Cisco is committed to designing and managing its products and packaging for reuse, repair and resource efficiency. Cisco is on track to design 100% of new Cisco products and packaging to incorporate Circular Design Principles by 2025. Cisco also continues to deliver and improve its product service, takeback and reuse programs, supporting the 100% product return pledge made by CEO Chuck Robbins at the World Economic Forum Annual Meeting in 2018 as part of the PACE Capital Equipment Coalition.

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Yotpo and Shopify Enter Multi-Year Platform Partnership

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The partnership is accelerated by a strategic investment by Shopify to develop innovative marketing solutions that help brands deepen customer relationships

Yotpo, a leading eCommerce marketing platform, has announced a multi-year platform partnership with Shopify, the global commerce platform with more than 1.7 million merchants worldwide. Supported by a strategic investment in Yotpo by Shopify, the platform partnership will help accelerate Yotpo’s growth and product development, ultimately empowering merchants to better connect with their customers and grow their businesses through innovative marketing tools and solutions.

This stronger alliance will position Yotpo as one of the early launch partners for new Shopify development features. In this role, Yotpo aspires to develop first-to-market technologies that help merchants of all sizes stand out in a competitive landscape. Aligning product development roadmaps, the two companies will work to develop shopping experiences that are seamlessly connected between touchpoints and improve the one-to-one relationship between merchants and their customers.

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Tomer Tagrin, CEO at Yotpo, said: “This new platform partnership is a significant milestone in our company journey, in our longstanding relationship with Shopify, and in service to our customers. With the last year’s addition of SMS marketing to the Yotpo platform, we now have five cutting-edge products available to Shopify merchants. We look forward to working even more closely with Shopify to provide smarter, more connected experiences that create real value for our mutual customers.

“Our two companies share a common belief that, for the future of commerce to thrive, merchants must be able to own direct relationships with their customers. This platform partnership directly responds to the enormous amount of time and energy merchants currently are required to spend competing for customer attention. Through deeper integration between our two technologies, Yotpo and Shopify are working together to innovate on the marketing tech stack and dramatically recode the infrastructure of eCommerce.”

Brandon Chu, VP Product Acceleration at Shopify, added: “Yotpo is a shining example of what is possible in the Shopify Ecosystem of partners and developers. We have watched the team deliver incredible value to merchants and have admired their tenacity and passion for building a better version of eCommerce where independent brands own relationships with their customers. Their marketing technology solutions have become trusted by thousands of merchants, and we are thrilled to invest in their growth and create even more impact, together.

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“Our hope is that Yotpo’s story, and our strategic partnership, demonstrates to our ecosystem that there is no limit to the size of impact you can have on our platform. As you reach scale, Shopify wants to build a product alliance with you, for the betterment of merchants, forever.”

Yotpo is one of the greatest success stories of the Shopify Ecosystem, a community of developers and partners who make apps that support 1.7M+ merchants. Yotpo’s mission is to help merchants thoughtfully and intentionally strengthen customer relationships with innovative features available through products for SMS Marketing, Loyalty, Referrals, Reviews, and Visual UGC. Mutual customers for Yotpo and Shopify include Steve Madden, Princess Polly, Brooklinen, ThirdLove, UNTUCKit, Chubbies, Sol de Janeiro, Alkaline Herb Shop and Parks Project.

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Sitel Group® Named as Finalists Across 10 Categories in the European Contact Centre & Customer Service Awards

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Sitel Group Research Reveals How C-level Decision Makers Respond to Accelerated Digital Transformation

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, is proud to announce it has been named a finalist across 10 categories in the European Contact Centre & Customer Service Awards (ECCCSAs) 2021 as it marks the 21st year of the competition.

Sitel Group is delighted to have been accredited so widely in the ECCCAs 21st year, with the competition being the longest-running and largest awards programme in the customer contact industry, which recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

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Sitel Group is a leader in the global customer experience sector, offering a wide range of products and solutions for its more than 700 customers and delivers more than 8 million experiences every day. After a thorough judging process, the company’s innovation within the CX industry has been recognised in a range of categories, including:

  • Most Effective Management of Peak Demand – John Lewis & Sitel® UK&I
  • Best Outsourcing Partnership – John Lewis Partnership & Sitel® UK&I
  • Best Supporting Team Sitel – Sitel® Portugal
  • Best Flexible Working Approach – Virgin Media Sitel® UK&I
  • Great Place To Work – Sitel® Serbia
  • Best Health and Wellbeing Programme – SitelFit
  • Best New Contact Centre – Sitel® Greece
  • Best Multi-Lingual Contact Centre – Sitel® Portugal
  • Outsourced Contact Centre of the Year – Vivino & Sitel® Portugal
  • Best Pan European Contact Centre – Sitel® Portugal & Sitel® Greece

“We are delighted to have been named finalists across 10 categories in the most prestigious awards in the customer experience industry in Europe,” said Olivier Camino, Global COO at Sitel Group. “As we have throughout our 25-year journey, we strive to provide innovative solutions to enhance the CX journey for our customers. Additionally, we recognise that the employee experience is the customer experience – and it continues to be fundamental to the company’s mission to continue to support our employees, particularly in such a turbulent time for us all. I’m proud that for another year the ECCCAs have recognised these efforts.”

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Databricks Closes Series H with Additional Participation from Strategic Partners

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Databricks Strengthens Scope of Work with AWS with New Pay-As-You-Go Lakehouse Offering in AWS Marketplace

Databricks, the Data and AI company and a pioneer of the data lakehouse architecture, today announced the final closing of their recent Series H funding. Cloud leaders and existing investors Amazon Web Services (AWS), CapitalG, and Microsoft will participate in Databricks’ $1.6 billion round of funding, which puts the company at a $38 billion post-money valuation. The Series H funding will be used to accelerate innovation and adoption of the lakehouse as the data architecture’s popularity across data-driven organizations continues to grow at a rapid pace.

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“We are delighted to once again include our most strategic partners in this latest round of funding, as it validates our vision for an open and unified approach to data and AI on any cloud,” said Ali Ghodsi, Co-Founder and CEO of Databricks. “As we jointly make more organizations successful in their move to the cloud and accelerate adoption of the lakehouse architecture, we’re excited to see these partnerships – and the ecosystems formed around them – continue to grow for decades to come.”

Databricks has pioneered a simple and open architecture for data and AI, which brings the reliability, governance, and performance of a data warehouse directly to the data lakes that most organizations already store all of their data in. Rather than being forced to move data out of the data lake, and between various disconnected and legacy systems for different use cases, Databricks customers are building analytics platforms on AWS, Microsoft Azure, and Google Cloud to support every data and analytics workload in a single, unified location.

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