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Goodway Group Ramps up Hiring for 2017, Focusing on Women in Programmatic Adtech

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Goodway Group Ramps up Hiring for 2017, Focusing on Women in Programmatic Adtech

Marissa Ann Mayer, “Ginni” Rometty, Sheryl Sandberg, and Susan Wojcicki – women and technology make a formidable pair, especially when they are leading enterprises that create and propagate them. Most tech investors acknowledge that the industry would do better with women leading global and regional businesses. After all, world’s youngest entrepreneur is a 12-year-old girl — Lauren Boyle (EU Digital Girl of the Year 2015).  Considering the gender gap in marketing and advertising technologies, Goodway Group is incubating the idea of recruiting more women across digital technology verticals in 2017.

Goodway Group, a leading managed services programmatic partner to local, regional and Fortune 500 brand agencies, is ramping up hiring efforts for 2017 with a special focus on women in tech. Goodway is looking for qualified candidates to service its regional business operations. Goodway’s workforce is 100% remote, meaning all employees work from home. Most candidates have the ability to live in any location within the U.S. The company grew by 30% in 2016 and enjoys 75% women in its workforce based in over 40 states. This hiring effort is consistent with Goodway Group’s strong growth. In 2016, the company added over 100 employees to its workforce.

The management style explains why Goodway has been honored with Glassdoor Employees’ Choice Award, recognizing the Best Places to Work in 2017. The Employees’ Choice Awards program, now in its ninth year, relies solely on the input of employees, who elect to provide feedback on their jobs, work environments, and companies via Glassdoor®.

“Our virtual workforce model has enabled us to grow quickly and tap into a huge pool of high-tech experts, many of them women, who live outside of the typical tech hubs such as, New York, San Francisco, and Los Angeles,” said Jay Friedman, COO, Goodway Group. “We love that we have representation at our company from almost every state. This diverse group brings us so much value, which is made even more apparent with the tech and advertising industries facing diversity and gender inequality issues.”
Unlike its competitors, Goodway has maintained consistent 10:1 sales to support ratio.  Only about 10% of Goodway is directly in sales while 75% is direct client support – media traders, account managers, campaign coordinators, strategists, and planners, etc. The remaining 15% of the workforce is administrative.
“Our strategy is to build lasting relationships with our clients through support and expertise, and our success in this strategy is demonstrated by our 96% client retention rate,” added Friedman. “Our independent nature has also been a huge benefit. It allows us to make decisions in the best interests of our clients and also partner with technology companies in the industry that best suit our and our clients’ needs.”

Here’s what women employees at Goodway Group had to say about their role and experiences in ad tech industry.

Jennifer Bird, VP Client & Creative Services, Acworth, GA

Jennifer Bird
Jennifer Bird

I first came to Goodway because I had very young kids, and both my husband (sales = travel all of the time) and I were traveling quite a bit.  I also had a 2-hour commute both ways so after school activities were out of the question for the kids.  I took a couple of steps back to come to Goodway, but have been able to exceed all of my goals and dreams in my career AND family life at the same time by working remotely.  In April, my son was life-flighted to the children’s hospital and diagnosed with a seizure disorder.  As you can imagine, our lives were flipped upside down, but I haven’t skipped a beat work wise.  I am able to continue to get my son to doctor’s appointments while continuing to work from waiting rooms or flexible hours because Goodway understands that life happens.

Lindy Jones, VP Media Operations, Waco, TX

Lindy Jones
Lindy Jones

I think it’s pretty safe to say I am the only person working in digital or programmatic advertising for about a 100-mile radius from my city! I started my career in Austin, Texas which has ample technology opportunities but with that came a 2x a day hour(ish) commute to central Austin and time lost with my loved ones, time lost for myself, and many times was a drain on my sanity.  Goodway has afforded me the opportunity to move back ‘home’ to the country which fits my pace of life with the luxuries of fields, farms, night skies, and family. I have a 10-month old, 2.5 years old, and a 6-year-old and the flexibility of working remotely has increased my quality of life with that flexibility which in turns allows me to be more productive at work.

Lindsay Downing, Digital Research and Strategy Specialist, Lake Tahoe, CA

Lindsay Downing
Lindsay Downing

Working remotely for Goodway has been a dream, to say the least. When I was looking to make the move from a regional agency to ad tech, I thought I would probably have to leave my tiny cabin in the woods of Lake Tahoe, and move to San Francisco, LA or another major metropolitan area to find a good job within a great company. I have lived in Lake Tahoe for the past six years and love the rural, small town feels coupled with world-class skiing, hiking, and numerous outdoor activities. Working virtually for Goodway has allowed me to stay in this amazing place while working for the best company (I may be biased) in the industry. Depending on the season, during my lunch breaks or before work, I am able to go hiking with my dog or cross-country skiing in my backyard, and then return to work with the best team I’ve ever had the pleasure working for. It is truly the best of both worlds.

Charisse Klock, Director, Client Services, Fort Lee, VA

My husband is a Sergeant First Class in the US Army and has been for 13 years. Since working at Goodway, we’ve been stationed at Fort Campbell, KY and Fort Lee, VA and this summer, we’ll make the move to Fort Bliss, TX. If not for my virtual position, I would have to find a new job every couple of years, and I most likely would not have been able to progress in my career as I have at Goodway. Also, Army posts are usually located in remote places, outside of big cities, with very little professional jobs around. When we were stationed at Fort Campbell, I had to commute an hour each way to work in Nashville, TN because that’s where the professional jobs were. Goodway has allowed me to work in the field I went to school for, continue to progress in my career and have peace knowing that no matter when or where we move, my career will be the one thing I won’t have to worry about.

Becca Smith, Marketing Designer, Peoria, IL

Becca Smith
Becca Smith

As a new mom, I am learning every day how important the battle is of finding time for myself. With Goodway Group, I am able to use my lunch hour to get out of my house for a walk and enjoy some fresh air and Vitamin D that I think everyone needs and cherishes. This was an unachievable goal when working in an office where the workplace attire was not comfortable for walks in the hot summer sun or cold winters!  Also, I know that they respect the fact that family comes first and when I had faced health issues with my son, there were no questions asked. I received only 100% support from every member I was in contact with at Goodway Group. This company helps ease the mind of every working mom who knows they need to be available at the drop of a hat if their child has a health scare, and Goodway understands that.

Julie Quick, Supervisor, Client Services, Oak Park, IL

Julie Quick
Julie Quick

I am a single mom and know how much this virtual environment benefits single moms. When you are the only one doing everything for the family… getting 2 hours back in the day that you used to spend commuting is more precious than money. Having flexible hours so you can drive kids places, be there for their games or just have dinner on the table before 8:00 pm is the most amazing thing in the world.

Amanda Martin, Director Account Strategy & Research, North Kingstown, Rhode Island

Amanda Martin
Amanda Martin

To put it simply, I’m still in the workforce full-time in the industry I love.  I have been and will always be someone who takes great pride and accomplishment from my career and not going back to work after having children never seemed to be an option that would make me happy until I was faced with the reality of working full-time and having two children.  After juggling my career and two sons for 5 years, I felt like no matter what I was doing I wasn’t doing the right thing.   If I was home with the kids I wasn’t at work, if I was at work I wasn’t at home with the kids.  To compound the situation, my first son is medically complex.  As my husband and I were considering if staying home was an option for me, both financially and mentally, I was approach by Goodway Group with an opportunity.  With a virtual environment, Goodway meant staying in the industry I love, living in the state I love, Rhode Island is not a digital hotspot, and being home with my family.  The decision to come to Goodway was my last attempt at making being a working mom work.  The decision has been a success, I’m more engaged at work, receiving a promotion in my first year, and with my family than ever before.  By eliminating daily commutes and office distractions, I’ve become more productive and more present with my kids.  If Goodway had not found me, I might have become one of the 43% of highly qualified women with children who leave their career or off-ramp for a period of time (Lean-In source).

Chelsey White, Digital Media Trader, Melrose, WI

Chelsey White
Chelsey White

I live in rural Southwestern Wisconsin (Melrose).  The closest job opportunity that isn’t a bar or a cheese factory (not kidding! lol) is at least a 45-minute commute, not including snow & construction delays (our 2 seasons here).  I have a 10-month-old son & absolutely refused to spend 2 hours of my day driving, leaving me with maybe an hour with him before bedtime.  My husband & I had made the difficult decision that I would find a part-time job that I was way overqualified for to reduce the drive time & be able to see my baby.  This would really have impacted our finances & limited the opportunities that we could provide for Tucker.  I was completely stuck between a rock & a hard place.  Tucker goes to daycare about a quarter mile away, & I am able to go nurse him during my lunch.  Also, in working with my amazing supervisor, Darcy, we put together a flexible schedule where I work 7am-3pm, then as necessary after Tucker goes to bed.  And on top of it all – I LOVE what I do!  I get to use my degree, am mentally stimulated every day, and feel fulfilled with the work I accomplish.

Jessica Murphy, Digital Media Supervisor, Atlanta, GA

Jessica Murphy
Jessica Murphy

As a single mom, working for Goodway Group has been a huge blessing for my little family. I now have the flexibility to go eat lunch with Addison on Friday’s if I want or attend her dance recitals without feeling stressed out about missing work. I always felt like I couldn’t have a career and be the best mom to Addie but Goodway Group has shown me that it’s truly possible to have both. I’m so thankful to work for a company that values family.

Anne Lehr, Digital Research and Strategy Specialist, Holly, Michigan

The benefits of a virtual environment have allowed me to cut 4+ driving hours out of my day (for work and childcare) and has allowed me to be only a room or two away from my son every day!  This was important for me when evaluating new job opportunities and with Goodway, I found everything I wanted… and more!

Jennifer Hadley-White, SEM Coordinator, Ft. Worth, TX

Jennifer Hadley-White
Jennifer Hadley-White

After working in corporate America, I became a stay-at-home mom for six years. Once my son was old enough for full-day school, I was ready to re-enter the paying workforce again. Because I had grown accustomed to being productive at home all day, I decided home was where I performed best and sought a work-at-home solution. As well as enjoying the work, being with Goodway Group allowed me to take my son to school and be home when he got off the bus. My son requires special education so being available after school was imperative the first few years.

Roohie Iqbal, SEM Supervisor, Houston, TX

Roohie Iqbal
Roohie Iqbal

When I had my first child, I was working in an office from 8am-5pm, which would actually mean leaving the house 7 am and getting home at 6 pm. I would barely catch some time with my daughter in the mornings and then a couple of hours in the evening before she would fall asleep. I did this for around three months when I realized I wasn’t happy and was being deprived of time with my child, which made me miserable in the office. Fortunately, a friend who had kept telling me about joining this great company called Goodway reached out to me again around the same time and told me there was an opening in their SEM department. I was a little hesitant at first wondering if I could fit the work from home lifestyle and whether this company really was as good as my friend raved about. However, I took the plunge, applied and got the job.

As soon as I started it definitely felt like the right decision. I had a chance to peek in on my daughter throughout the day, take breaks when I could and literally see her grow up. Instead of feeling like I was missing out, I was now happy that I was getting to see more of her and it actually made me more productive in my role at work to the point where I was promoted within 6 months of joining the company. I then had my second daughter last year and was so grateful to not have to go to an office after my maternity leave was over. My first daughter is now in daycare and the second with a babysitter in my home so I have the ability to drop off, pick up and if either of my daughters have doctor’s appointments, get sick or I have to be at a meeting at daycare, I am able to attend by having the flexibility of working it into my day.

2017 is expected to see a significant rise in innovations and technology adoptions. With new talent blending into the existing workforce, ad tech industry is turning into a well-rounded ecosystem with balanced gender ratio.

Snap Inc. Will Lead R/GA Marketing Tech Venture Studio with IPG to Herald a New Wave of Tech Empowerment

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Snap Inc. Will Lead R/GA Marketing Tech Venture Studio with IPG to Herald a New Wave of Tech Empowerment

Success is the biggest incentive to innovate further and lead others as well. Snap Inc., the leading tech innovation and social media firm, is gearing up to build a competitive martech solution platform for omnichannel marketers and advertisers. Tech investment firm R/GA Ventures announced Snap as the Lead Partner for the R/GA Marketing Tech Venture Studio with IPG. The partnership will be culminated at R/GA’S NYC headquarters, focusing on martech firms.

“We believe that mobile engagement has given rise to some of the best and most unique advertising opportunities,” said Imran Khan, Snap Inc. Chief Strategy Officer. “We are excited to work with R/GA and IPG to support innovative companies that help marketers provide creative and effective advertising experiences.”

R/GA Marketing Tech Venture Studio partnering with Snap is a significant step towards empowering mobile marketers and advertisers. The program is aimed at start-ups and developing app builders who are in quest of technology that will improve customer experience in mobile advertising. The studio is focusing on creating omnichannel video advertising platforms with engaging mobile experiences, ad delivery optimization, accurate in-app targeting analytics and AI capabilities.

“The strategic value that Snap Inc. brings to the program will provide a crucial differentiation for startups developing the next wave of innovation in marketing technology and mobile video,” said Stephen Plumlee, R/GA Global Chief Operating Officer and Managing Partner of R/GA Ventures. “We look forward to working with both Snap and IPG to provide both critical momentum and enormous network effect for the companies chosen to participate.”

Snap, as the Lead Partner in R/GA Marketing Tech Venture Studio, will collaborate with at least ten startups selected in the program, providing insights on transformational martech and branding strategies. The program will also provide access to industry-leading experts from across the full range of IPG operating companies as well as access to the global networks of R/GA and IPG including clients, industry partners, mentors, and investors.

“Our support of the Marketing Tech Studio will help drive innovation for marketers and agency brands by finding more engaging, efficient and effective ways to reach consumers,” said Michael Roth, Chairman and CEO of IPG.

“We expect our investment in the program will lead to new tools and technologies that lower the barriers for brands and advertisers to create measurable, customized content in a mobile world.”

Startups selected into the program will have a shot at attending the Cannes Lions festival in June. The “Ghost’s” affirmation to lead R/GA Marketing Tech Venture Studio comes just days ahead of its official unveiling of the IPO prospects – the most awaited martech event of 2017. If the millennial-magnet manages to convince the Wall Street about its potential in growing into a mega-technology enterprise, it could well open the floodgates of opportunities for others competing in the addressable market.

Cien, An AI-Startup Providing Sales Productivity App Scoops $1 Million Seed Funding

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Cien

Artificial Intelligence is promulgating its significance across verticals in the marketing industry. Unfazed by the daunting challenge of taking on some of the biggest names in the domain in the dynamic AI marketplace, a newbie has made a major breakthrough on Monday. Cien, Inc. scored a $1 million seed funding from leading tech investors and equity firms. The Miami-based AI startup plans to expand its product line further and scale up its workforce in the US and Europe.

“We are thrilled by the reception our AI enabled mobile Sales Productivity app has received from both the business and investor communities,” said Rob Käll, CEO and Co-founder. The round closed in late 2016 and Stanley ‘Stash’ Jacobs of Greenberg Traurig represented the company.

Cien, Inc. currently offers Cien AI app to sales professionals, providing them an opportunity to leverage Cien’s revolutionary AI-backed sales enablement and intelligence capabilities. The sales AI app from Cien provides informative insights on SaaS software and technology, capturing lot more than just data from the customers. According to the Cien team, AI will replace the traditional SaaS platforms, enabling scalable automation to improve sales operations in the future. Research firm Tractica evaluates the AI industry touching $36 billion by 2025. IDC’S Worldwide SaaS Enterprise Applications 2014-2018 Forecast and 2013 Vendor Shares projected SaaS enterprise applications industry will plateau at $50 billion in 2018.

Despite accelerations in SaaS CRM applications market, the competitive AI industry is fast catching up. Between 2017 and 2022, worldwide revenues from AI market will grow 10X; mostly driven by startups providing AI solutions based on machine learning, natural language processing and cognitive learning.

Co-founder Margot Carter who also sits on multiple public and private company boards added, “Virtually all forward-thinking companies are discussing how to use AI to gain a competitive edge. Cien offers an easy solution where it matters the most; in improving Sales Productivity.”

Optimizing Sales Productivity is the easiest way to make any company grow faster and more profitably. However, until now, many things that affect productivity; like team mood, macro factors such as competition and the quality of leads have been intangible and impossible to measure.

Jerome Rose, VP of Sales at a multinational IT services firm said, “The revolutionary tools that Cien offers executives, helps them identify areas of improvement within their sales team and helps them report meaningful metrics to their executive leadership team and investors.  Cien’s mantra: ‘Measure what Matters’ means that things that previously were just gut feelings can now be incorporated into our management strategies.”

“People are talking a lot about Predictive Analytics, the ability for AI enabled tools to see into the future, but to be truly useful you also want Prescriptive Analytics, i.e. what you should do next with this information,” Ben Strum, CTO and Co-founder said. “That’s what our new ‘Cien Mentor’ feature delivers. When you act on these insights you can get ROI of over 1,000%,” Rob Käll added.

Cien, Inc., founded in 2016, has affirmed with its immediate plans to use the fundraising proceeds to expand their sales and marketing efforts, and set up a product development and operations center in Barcelona, Spain.

“We chose Barcelona because of the excellent balance of quality of life and cost of living, which attracts world-class talent from all over the world. The current strong US dollar also makes this a very attractive economic proposition,” Rob Käll said.

Facebook MMM Portal Launched; Adds DoubleVerify as Partner to Attract Programmatic Ad Buying Platforms

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Facebook MMM Portal Launched; Adds DoubleVerify as Partner to Attract Programmatic Ad Buying Platforms

Online advertisement publishers can now compare how their ad campaigns fare across channels with respect to Facebook. Facebook has announced a series of updates on ad performance analytics available as part of its measurement partnership program. It also rolled out a marketing mix modeling (MMM) portal, enabling advertisers to gain direct insights from Facebook, Instagram and the Audience Network platform. The social media and tech innovation firm also scaled its partnerships with Nielsen and comScore, apart from acquiring a new partner DoubleVerify (DV) to bolster Facebook MMM portal for ad marketers.

Facebook, in April 2016, had invited three new third-party ad verification partners to leverage their insights on supply-side platforms (SSP). Integral Ad Science, Nielsen and comScore were invited to provide ad viewership and attention metrics for display and video ads posted on Facebook. Partnership with DV will enable Facebook to identify “Fake News” advertisers and prevent malvertising via Facebook MMM.

Read Also: RiskIQ Report: Malvertising Rose by 132% in 2016 over 2015; Threat Actors Use Programmatic Advertising to Target Online Audience

At the end of last year, Facebook offered a plethora of metrics malwares and bugs that misrepresent data, leading to inaccurate reporting. By relying on third-parties like comScore and Nielsen, Facebook MMM intends to deliver trustworthy ad metrics on data, enabling brand partners to accurately measure ad impressions, audience reach, in-target campaign performance and other important metrics.

via DV Pinnacle
via DV Pinnacle

At the end of last year, Facebook offered a plethora of metrics malwares and bugs that misrepresent data, leading to inaccurate reporting. By relying on third-parties like comScore and Nielsen, Facebook intends to deliver trustworthy ad metrics on data, enabling brand partners to accurately measure ad impressions, audience reach, in-target campaign performance and other important metrics.

At the end of last year, Facebook offered a plethora of metrics malwares and bugs that misrepresent data, leading to inaccurate reporting. By relying on third-parties like comScore and Nielsen, Facebook intends to deliver trustworthy ad metrics on data, enabling brand partners to accurately measure ad impressions, audience reach, in-target campaign performance and other important metrics.

Advertisers can now use Nielsen’s Digital Ad Ratings product in cross-channel environments across 25 global marketplaces. comScore, collaborating with Facebook on viewership data verification of video impressions, is offering Campaign Essentials product to measure in-target audience reach across the US.

Read Also: Sizmek Announces Centralized DMP Integration to Enrich Programmatic Ad Inventories

The latest string of updates will allow advertisers and brand marketers to place more in-target advertisements across Facebook, expanding audience reach by integrating mobile marketing, social intelligence, performance-based marketing and video marketing strategies.

Partnership with DV is a key development in Facebook’s fight against Fake News phenomena.  The DV technology eliminates ads from sites that promote malvertising and inflammatory subjects. The DV Digital Impression Quality suite is a powerful ad service available on all programmatic buying platforms, enabling advertisers to supersede contentious sites before bidding process. Once integrations with DV are complete, Facebook will provide advertisers a rock-solid pack of 24 global third-party measurement partners.

via DV Pinnacle
via DV Pinnacle

By launching a battery of new updates on ad authenticity and measurement accuracy, Facebook aims to provide advertisers a friendlier independent, third-party verification platform, instilling confidence in brands to purchase Facebook inventory over others.

Ebates Acquires Cartera Commerce To Strengthen Performance-Based Marketing and Loyalty Rewards Platform

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Ebates Acquires Cartera Commerce To Strengthen Performance-Based Marketing and Loyalty Rewards Platform

Ebates.com, the leading online cash back shopping platform has acquired Cartera Commerce, a performance-based marketing, and loyalty rewards solutions provider. The acquisition is aimed to scale commerce revenues from online merchandising and flyer programs.

As per the terms of the acquisition deal, Cartera will continue to operate independently as an Ebate’s company. “Ebates is thrilled to join forces with an industry leader like Cartera to provide even richer opportunities to our customers,” said Kevin H. Johnson, CEO of Ebates. “We are both working on similar opportunities and together we will be able to provide ever more compelling rewards and offers to consumers as well as more effective marketing programs to our clients.”

Ebates.com, a Rakuten company, is a pioneer in online cash back shopping solutions. By adding Cartera, the CA-based company will readily provide marketers an established loyalty rewards marketing platform across multiple devices.

Read Also: Loyalty Prime Secures Series A Funding; Announces Plans to Expand SaaS Offerings

Tom Breecher, CEO at Cartera Commerce
Tom Beecher, CEO at Cartera Commerce

“Ebates has demonstrated success as a leading independent loyalty marketer and has built its brand around providing the best service to retailers and consumers,” said Tom Beecher, CEO of Cartera Commerce. “We are excited to leverage Ebates’ expertise and solutions to enhance the loyalty marketing services we provide to our clients – and to work together on new and exciting offerings for our customers.”

Cartera Commerce is an established loyalty marketing platform, enabling campaign marketers to build a rewarding customer experience while driving loyalty and engagement across all touchpoints. Ebates will leverage Cartera’s brand engagement with elite companies who use loyalty programs to reward their customers. Cartera offers partner-brand engagement solutions to global companies, including American Airlines, Barclays, Citi, and so on. It also offers loyalty-based reward solutions to retail chains like J.C. Penny, Macy’s,   Lowe’s and Sears.

Ebates.com was acquired by Tokyo-based tech firm Rakuten in September 2014. Founded in 1998, Ebates has acquired seven marketing and sales enablement firms, including mobile app notification platform Shopular, e-receipts management app OneReceipt, and online shopping deal app fatwallet.com. Meanwhile, Cartera Commerce has so far raised $36 million in eight funding rounds since its inception in 2005.

Salesforce Adds Another Design Studio; Acquires Sequence to Bolster UX Services

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Salesforce Adds Another Design Studio; Acquires Sequence to Bolster UX Services

Salesforce has closed its acquisition of Sequence, a creative design transformation company. The UX design firm will readily integrate with the CRM development team at Salesforce, complementing customer experience design capabilities. The acquisition deal was announced by Jashojot “Jojo” Roy, CEO at Sequence via corporate blog post.

Jojo Roy wrote on his blog post:

“Over the past 11 years, we’ve had the incredible opportunity to work with some of the world’s best-known and most innovative companies. Our mission has been to lead design-driven transformation by creating innovative digital products and connected customer experiences.”

via Sequence, A Salesforce Company
Sequence CEO Jashojit “Jojo” Roy

Roy added, “We look forward to continuing that work at Salesforce. Once the transaction closes, we’ll enhance Salesforce’s experience design capabilities, helping companies use the power of design to better connect with their customers in entirely new ways.”

Jojo Roy confirmed that his team, including co-founder Seth Bain, will join Salesforce “helping companies use the power of design to better connect with their customers in entirely new ways.”

Read Also: I’ll Continue to Operate My Business for My Stakeholders (Even under Trump)

Salesforce continues to pace ahead of its CRM rivals, acquiring companies providing a diverse range of services. The objective of the leading cloud-based marketing automation software provider remains clear – acquire companies to bring customers best experience and engagement. By acquiring Sequence, Salesforce intends to build interactive customer experiences across both digital and physical environments.

Sequence is currently based out of San Francisco and New York, offering sophisticated visual design strategies and solutions to brands like Facebook, Best Buy, Peets, EA, Logitech, L’oreal, Amazon, Apple, Google, WebMD and more.

Read Also: Swrve Joins Salesforce’s Journey Builder to Enrich Mobile App Campaigns

UX services have evolved into an important aspect of digital marketing, helping brands to engage customers across multiple devices. Salesforce already offers experience design capabilities through its “Add-Ons” consultancy services. Though UX is not something Salesforce intends to offer as an exclusive platform for businesses, adding Sequence in the team will help implement customer experience capabilities within its existing CRM platform.

Earlier in January, Salesforce’s Quip acquired Unity&Variety, affirming its intention to build a state-of-the-art designer studio for its “next generation of productivity tools”. Having UX research firm Sequence within Salesforce will bolster efforts to achieve its expansion plans laid out for 2017.

Read Also: Salesforce’s Quip Acquires Designer Studio Unity&Variety; Plans to Build Next-Gen Productivity Tools

Return Path Acquires ThreatWave to Scale Email Data Intelligence and Security Solutions

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Return Path Acquires ThreatWave to Scale Email Data Intelligence and Security Solutions

Return Path, the leading email data solutions provider, scored a major procurement by acquiring ThreatWave, a peer firm providing data sourcing and provisioning solutions for email deliverability. The acquisition will enable Return Path to secure and scale its existing Email Optimization Suite, enabling marketers to capture all and unique data source parsed from email messages. In short, the convergence will boost email data intelligence based on heightened insights on deliverability issues.

“ThreatWave’s global email data provides unparalleled visibility into the threats facing the email ecosystem—spam traps, bad senders, and more,” said Matt Blumberg, Return Path CEO. “Through this acquisition, Return Path will be able to help marketers and email service providers to pinpoint which data sources, list acquisition practices, email programs, and customer segments are driving deliverability issues.”

Return Path has confirmed that the company will integrate ThreatWave’s extensive global email sensor network with its Data Exchange. The integration will fuel new innovations in email data intelligence and mailbox optimization, offering mail providers a unique, holistic opportunity to advance their products and services. Currently, Return Path aggregates insights from 80+ mailbox providers with a reach of 2 million consumer inboxes.

via Return Path
via Return Path

“ThreatWave derives its email data from a variety of unique and proprietary sources, making it distinct and complementary to our industry-leading Data Exchange. Combined, this new data set will offer our mailbox provider partners an unparalleled view of sender activity and potential threats,” elucidated Blumberg.

The terms of the acquisition remain undisclosed. However, ThreatWave will operate independently as a Return Path company, servicing their existing clientele exclusively.

“We are incredibly proud of the technology we’ve built, and we’re thrilled to find the right home for it,” said ThreatWave CEO and Return Path alum Tom Bartel. “We believe data is most valuable when it empowers users to solve significant business problems. With Return Path, we’ve found a partner to help us accelerate the impact and influence of our data.”

ThreatWave offers a comprehensive email sensor dataset to enable marketers to find out real-time as well as historical data based on specific search criteria. Marketers can now expect to drive fully-secured email engagement campaigns leveraging Return Path’s all-in-one email data intelligence solutions.

RiskIQ Report: Malvertising Rose by 132% in 2016 over 2015; Threat Actors Use Programmatic Advertising to Target Online Audience

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RiskIQ Report: Malvertising Rose by 132% in 2016 over 2015; Threat Actors Use Programmatic Advertising to Target Online Audience

132%. That’s the increase in the instances of malvertising reported across digital landscape in 2016 compared to the preceding year. RiskIQ, a leading online risk monitoring and threat management SaaS provider, has released its latest annual malware detection data card titled, “2016 Malvertising Report”. The report squarely links the ascent of programmatic advertising capabilities to growing number of ad blocker users.

Malicious advertising in digital parlance is referred to as “malvertising” (a portmanteau derived from “malicious advertising). According to online threat management companies, malvertising campaigns are growing in number, proving to be a scarier alias of the “Fake News” events. Following closely the rise of malvertising in the last couple of years, RiskIQ identified programmatic profiling aspects that “malevolent” advertisers leverage to target precise user groups via an array of techniques.

Why advertisers resort to programmatic malvertising? Well, the vicious practice offers a huge ROI for its practitioners by virtue of its highly targeted operations. On top of it, targeted user groups have no viable threat management tool to detect and mitigate programmatic malvertising or any malvertising for that matter! Threat actors – the practitioners of malvertising use high-traffic ad networks like Google, Facebook and YouTube to spike users with malware, ransomware, and scams. Some even con victims using redirects and phishing pages.

via eMarketer
via eMarketer

“Malvertising is so nefarious because it’s a direct attack on the lifeblood of the internet as we know it. Digital media marketing is what funds the ‘free’ websites we all know and enjoy online. The success of the internet and all the people that rely on it is inextricably linked to online advertising success and safety,” said James Pleger, threat researcher at RiskIQ.

“Publishers, ad platforms, and ad operations teams need active visibility, forensic information, and mitigation capability to enable them to effectively detect and respond to malicious ads in the wild,” he added.

According to the report, disingenuous advertisements and redirects to the phishing page have registered highest growth between 2015 and 2016. Surprisingly, third-party malvertising detections fell by 14% in 2016.

RiskIQ's 2016 Malvertising Report
RiskIQ’s 2016 Malvertising Report

“Malvertising threatens this online marketing growth,” James said. “For example, users wary of malvertising will block all ads, hampering the success of the digital advertising industry. By the end of 2017, more than 86 million people are expected to use ad blockers.”

According to eMarketer, the stakes are growing bigger in ad tech security and threat management. For an industry that is expected to touch $670 billion in 2020, programmatic advertising fraud pose a definitive challenge that can derail any omnichannel campaign. Increasing number of online customers in the US are embracing ad blockers to keep disturbing promotions at bay, threat actors will continue to use promotional malvertising to poach customers. Ad blocker users in the US are projected to rise by 24% in 2017 compared to the previous year.

via eMarketer
via eMarketer

Many questions arise from the report’s findings. Ad publishers should be interested in one — Will programmatic advertising turn into a vicious technology without self-regulation in ad tech?

Mobile Data Exchange ‘adsquare’ Opens First Office in the US; Move in Tandem with Its DSP Expansion Plans

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Mobile Data Exchange 'adsquare' Opens First Office in the US; Move in Tandem with Its DSP Expansion Plans

The leading mobile data exchange platform – adsquare has officially moved into the US, opening its first office in New York. The news was confirmed through a blog post published by adsquare’s Berlin-based Marketing Manager Alexandrina Hadzhiyska. The expansion will allow adsquare to forge US-centric DSP integration solutions in the near future.

Read Also: Sizmek Announces Centralized DMP Integration to Enrich Programmatic Ad Inventories

“The United States are the most advanced market and mobile data already plays a crucial role for advertisers and agencies. Our self-service Audience Management Platform is a solution for programmatic pros that gives them control and transparency. The world of mobile data is way more than location data and needs dedicated companies,” said Tom Laband, the CEO and Co-Founder of adsquare.

CEO Tom recently moved to the US to lead a series of North America-based operations that included adding data providers like Neustar, Grapeshot, V12 Data, oneAudience, Reveal Mobile, Cuebiq, Mobilewalla and Qualia to the existing mobile data exchange. The mobile-data exchange platform offers a unique self-service Audience Management Platform to marketers looking for simplified programmatic solutions.

Read Also: TabMo Partners adsquare to Unlock Unique Opportunities in Programmatic Advertising

Currently, adsquare offers pre-bid integrations with The Trade Desk, AppNexus and Sizmek, enabling clients to access bidding data in real-time. In September 2016, adsquare opened its ingeniously conceived marketplace for first-party mobile data. The marketplace provides complete onboarding support, data ownership, and secured DSP integrations with fair SSP contracts.

To create awareness among marketers on contemporary mobile data trends and opportunities, adsquare announced the hosting of “Audiences In Motion” event in New York on February 16.

Centerfield Acquires Performance Marketing Firm Qology Direct Backed by $156 Million Funding

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Centerfield Acquires Performance Marketing Firm Qology Direct Backed by $156 Million Funding

Centerfield Media, an end-to-end marketing, and sales engagement solutions provider announced its acquisition of Qology Direct, a Performance marketing firm. The acquisition was realized with $156 million venture capital financing, part of which has been set aside for future procurements. Qology Direct has been readily absorbed into Centerfield Media operations from Tuesday.

Centerfield's Technology Stack
Centerfield’s Technology Stack

“Aligning offerings with Qology Direct to create the largest front-end through back-end marketing platform is transformational for the market and our customers,” said Centerfield co-president and co-founder, Jason Cohen.

ceo-centerfield
Centerfield co-president and co-founder, Jason Cohen

“We frequently audit how big brands work with their ‘blue chip’ media agencies to reach prospects, and have found that not only is there a tremendous amount of wasted spend. These programs often fall short of their desired results. Bringing Centerfield together with Qology Direct is a multi-billion dollar market opportunity that delivers greater accountability and increases return on ad-spend by enabling brands to more effectively identify, reach, cultivate, care for and convert customers.”

By adding Qology Direct into its brood, Centerfield will be able to provide a unified fully-integrated Performance marketing and sales engagement platform using initial touch-points along the entire customer journey up to the conversion. Marketers and sales professionals can identify high-value, intent-driven consumer engagement channels with a scalable approach for the web, mobile, social and email platforms.

The latest funding round is the second scooped by Centerfield Media. In November 2015, the El Segundo, CA-based company had acquired an undisclosed funding from HIG Growth Partners.  Since then, it has managed to expand its front-end through back-end technology platform to leverage Big Data. Centerfield’s Dugout platform caters to global brands, including ADT, AT&T, Comcast, Spectrum, Sprint, Verizon, Vivint, and Vonage. The newly furbished combined marketing engagement platform is aiming to deliver 2,000,000 sales per year.

via Centerfield Media
via Centerfield Media

Centerfield Media currently provides ‘best-of-breed’ marketing technologies focusing on customer experience and acquisition campaigns. Popular tools for marketers and advertisers available in Centerfield’s Dugout suite are Automated Bid Optimization, Content Library, Reporting Center, Link Center and Experiment Center.

Performance-based marketing capabilities play a significant role in delivering targeted customer experience. It helps lower the cost of customer acquisition and retention, enabling marketers to evaluate the true worth of the customer. As mainstream marketers and web publishers increase their rate of martech adoptions for omnichannel campaigns, Performance marketing and advertising platforms offer significant growth opportunities in the marketplace.

ATTRAQT Set to Acquire Fredhopper; Eyes Leadership Position with a Powerful Unified E-Commerce SaaS Platform

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ATTRAQT Set to Acquire Fredhopper; Eyes Leadership Position with a Powerful Unified E-Commerce SaaS Platform

ATTRAQT Group, the leading European online search and visual merchandising platform for e-commerce sites, has officially announced its acquisition of a peer firm SDL Fredhopper. The conditional acquisition agreement puts the arrangement at around $25 million, subject to certain adjustments. The addition will enable ATTRAQT to accelerate its objective in becoming a global go-to e-commerce SaaS provider for visual merchandising powered by investment in sales and marketing, customer support and product development.

“I am delighted to be announcing this transformational deal for the company. The acquisition is a significant step and immediately establishes the new group as the clear global leader in online visual merchandising. As a combined business, we will bring together the very best solutions available in the market to become the go-to company for all visual merchandising needs,” said Andre Brown, CEO, and Founder of ATTRAQT Group plc.

“This transaction has been driven by the growth potential available to the combined business and has been backed by a group of leading UK technology investors who share our vision and ambitious growth plans. In the short term, the two businesses will continue to be run relatively independently, to ensure a considered and thoughtful integration.”

via Fredhopper
via Fredhopper

ATTRAQT, formerly known as Locayta, offers full-fledged search and visual merchandising services through its centralized cloud-based SaaS platform. Fredhopper’s acquisition is yet to be approved by the shareholders. Once approved, the acquisition will allow the London-based e-commerce SaaS provider to expand its base across Europe, Asia, and the US. Fredhopper, also a cloud-based merchandising solutions provider, currently provides onsite search and navigation, as well as real-time recommendations based on omnichannel personalized search results.

By adding Fredhopper, ATTRAQT becomes a one-stop e-commerce SaaS platform providing site search, visual merchandising, and product recommendations.  Both companies have registered positive revenue growth for 2016. ATTRAQT’s revenue grew 22% to $4.54 million in 2016 from $3.65 million the year before.

“As independent companies, ATTRAQT and Fredhopper have each built strong reputations, delivering products that significantly improve conversion rates and increase sales for their 250 e-commerce retail customers,” said Nick Habgood, Chairman of ATTRAQT.

“Bringing the two businesses together will allow us to accelerate investment in sales and marketing, customer support and in on-going product development. Increasing our presence in the important North America market is a particular focus. Our objective is to deliver strong profitable growth whilst becoming a global technology partner of choice to leading online retailers,” Habgood said.

“I’m pleased to report another year of good progress with the group continuing to grow both its revenues and client base in the UK and North America, whilst at the same time increasing gross margin. We have signed 42 new deals in the period, including several large global retailers and have delivered a 22% increase in revenue for the year,” said Andre Brown, CEO of ATTRAQT. “Our objective is to deliver strong profitable growth by becoming the clear global leader in online visual merchandising,” he added.

ATTRAQT’s revolutionary online visual merchandising tool is currently used by 100+ retailers to drive higher conversion rates and achieve enhanced online sales. Fredhopper’s search solutions will dramatically improve customer experience providing more intelligent recommendations to garner positive growth in customer loyalty and retention.

Sizmek Announces Centralized DMP Integration to Enrich Programmatic Ad Inventories

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Sizmek Announces Centralized DMP Integration to Enrich Programmatic Ad Inventories

Sizmek, an Open Ad Management tech firm, has announced the launch of a data-centralizing ecosystem – Data Hub, enabling advertisers to streamline audience data. Sizmek’s Data Hub will be offered with its Programmatic Creative solution. The new integration is designed to pull targeted audience segments from integrated DMPs, enriching programmatic ad inventories based on optimized campaign performance.

With Data Hub, Sizmek is taking a leap in integrating DMP-based audience segmentation and ad history analytics. The Texas-based ad tech firm is one of the most reliable programmatic ad campaign platforms. It offers a tailor-made creative ad-serving platform to cater to specific audiences.

Read Also: AcuityAds Releases New Ultra-Intuitive Self-Serve Programmatic Platform for Digital Marketing

Data Hub was introduced into existing DMPs on Monday and will be readily available for integration. Sequential ad campaigns will get a big boost, leveraging different channels that have previously served ads.

“With ad tech consolidating at a consistent and rapid clip, it is becoming increasingly important for brands to be able to house their data in a central location,” said Neil Nguyen, CEO at Sizmek.

“With the addition of Data Hub to the Sizmek Programmatic Creative solution, and to our platform, ad buyers can easily leverage the valuable insights from all of their data to deliver consumers the ads they’ll find the most engaging, when and where it matters most,” Nguyen said.

Read Also: Tapad Partners with WideOrbit to Offer Unified Cross-Device Programmatic TV Inventory

By bringing the new Data Hub in ad stack, advertisers can assemble customizable programmatic ad inventory using DMPs, utilizing entire ad history that has already garnered significant views from advertisers and customers.  Sizmek’s Data Hub will significantly improve rich-media programmatic ad engagements implemented by retail and tech advertisers.

Data Hub exemplifies Sizmek’s effort to converge ad optimization, programmatic efficiency and mobile-first strategies over a single DMP. With the vision to deliver dynamic omnichannel programmatic ad campaigns based on simplified ad targeting at a creative level, Sizmek is trying to fill the gap advertisers acknowledge exist between data sets in the ad server and performance.

The ascent and fruition of DSPs and ad server SSP integrations, powered by machine learning optimization will offer higher the flexibility to accommodate social media ad engagements with location-based marketing efforts.

Read Also: TabMo Partners adsquare to Unlock Unique Opportunities in Programmatic Advertising

Interview with Scott Salkin, CEO & Founder – Allbound

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Scott Salkin

[mnky_team name=”Scott Salkin” position=”CEO & Founder – Allbound”][/mnky_team]
[easy-profiles profile_twitter=”https://twitter.com/scottsalkin” profile_linkedin=”https://www.linkedin.com/in/scottsalkin/”]
[mnky_testimonial_slider][mnky_testimonial name=”” author_dec=”” position=”Designer”]“Hire people who are smarter than you, master the ability to communicate your vision, then delegate and get out of the way.”[/mnky_testimonial][/mnky_testimonial_slider]

On Marketing Technology


MTS:
 Tell us a little bit about your role and how you got here. (what inspired you to start a martech company)

I’ve been working in high-tech sales and marketing since the day I graduated college in 2001. At each stop – as an Account Executive at Cisco, a product marketer at NetPro (acquired in 2008) and then CEO at IDS Technology Marketing – there was always one consistent trend: channel partners were critical to helping accelerate growth.

Yet by late 2014, despite nearly 4,000 new B2B martech platforms having come to market over the previous five years, NOT A SINGLE ONE was focused on innovating in the channel or helping the modern breed of SaaS, recurring revenue-based business grow revenue with partners. Worse yet, we realized that the legacy vendors in the space were (and still are) building custom ASP websites and passing them off as SaaS – it was shocking.

So, I set forth my mission to change that through Allbound, more than just a SaaS platform, a new model to help companies in the subscription economy accelerate recurring revenue through channel partners by building (or re-building) partner programs that are focused on the entire customer lifecycle.

MTS: Given the massive proliferation of marketing technology, how do you see the martech market evolving over the next few years?

One word: consolidation. I think martech leaders have made it very clear that they’re looking for simplicity and harmony these days and that’s extremely difficult to come by with so many solutions on the market. As early-stage venture capital becomes more scarce, investors and boards start asking their CEOs to get to profitability sooner, and the successful growth-stage companies get gobbled-up for their technology and talent pool, we’re going to see some of the weaker players disappear.

It’ll be a martech survival of the fittest with the survivors being the companies who can deliver the most value and strongest outcomes for their customers.

MTS: What do you see as the single most important technology trend or development that’s going to impact us?

Artificial intelligence, predictive analytics and bots are obviously going to be huge factors over the next few years – in fact, we’re already seeing Salesforce Einstein and HubSpot CTO Dharmesh Shah’s Growthbot making their presences felt. But I think the tech trend that’s going to have the biggest impact over the next several years is going be collaboration and how companies connect the people that drive their businesses as the workforce grows even more mobile, global and geographically remote.
Slack, Zoom and Cisco are all making huge strides in this space and we’ve been working hard to make channel sales and marketing more collaborative with our own Co/Labs feature to help companies work more closely with their partners.

MTS: What’s the biggest challenge that CMOs need to tackle to make marketing technology work?

Simplicity. As I said above, there’s just so much noise and so many options out there today that it’s easy to get overwhelmed and difficult to keep it all in harmony and truly measure results and ROI. Companies are lacking that “single pane of glass” to let them see how their martech activities are performing across platforms and channels and need to be careful that their CEOs, CFOs and board continue to see them as a revenue driver rather than a cost center spending way too much on technologies and platforms that don’t deliver a clear return on investment.

 MTS: What startups are you watching/keen on right now?

Since starting Allbound, it’s been a goal of mine to keep a close eye on not just companies, but leadership teams who have a vision to not only built great products, but great companies and new categories that redefine and dramatically enhance the way their prospects and customers are doing business. A few of that I’ve been most impressed are Gainsight, DoubleDutch, Node.io, and Affinio, all of whom are doing exactly what I described above. And though not a startup anymore,

I’ve always taken a lot of cues from HubSpot – I’m fascinated by their continued ability to innovate, listen to their customers, go wider with their product and continue to build the inbound movement that we are fully bought-into here at Allbound.

MTS: What tools does your marketing stack consist of in 2017?

We’re trying to keep things simple and efficient with HubSpot (marketing, CRM and the Sales Tools ), Terminus (ABM), Allbound (partnerships, of course), Gong (call recording), Datanyze (Data), Zoom (web conferencing), PandaDoc (proposals), Slack (collaboration), Vidyard (video), and GotoWebinar.

MTS: How do you prepare for an AI-centric world as a marketing leader?

One of the first things I think everyone has to remember is that AI is only possible with HI – human intelligence that it can learn from. That said, I think it’s extremely important that we don’t become over-dependent on the potential for technology and artificial intelligence to change the way we work or we run the risk of creating AS – artificial stupidity. The more we continue to focus on great strategy today, the smarter AI will be and the more it will be able to positively impact the areas where we end-up truly needing it the most.

MTS: One word that best describes how you work.

Visually.

 MTS: Could you tell us about a standout digital campaign? (Who was your target audience and how did you measure success)

Plain and simple, we’re on mission here at Allbound: creating a more simple, digital model for companies to accelerate recurring revenue through channel partners. We’re disrupting an industry where the biggest obstacle hasn’t been competition, but rather a lack of innovation for the last 30+ years. So one of the very first campaigns that we decided to run was an attack on the 30-year old term for the industry category itself – “Partner Relationship Management,” or PRM for short.

Just saying it makes me quiver. Gartner called PRM “dead” in 2005. And legacy vendors in the space are still trying to sell ASP solutions as SaaS with little pushback from industry analysts. So, we decided to run a campaign saying “RIP to PRM” and challenge the status-quo early and often. We launched a digital movement featuring email, a landing page, blog articles, social media,, video, even a very personal “Eulogy to PRM” during last year’s SiriusDecisions Summit in Nashville. How did it go?

Well, aside from the leads and attention it’s garnered for us, let’s just say that our biggest competitor’s CMO cornered me during his sponsored session at the Summit to loudly cuss me out. In other words – it could not have gone better 😉

 

This Is How I Work

 

MTS: What apps/software/tools can’t you live without?

I really am an extremely visual person – I love design, and in business that’s typically translated to keeping things clean, simple and bullet-point driven. As a result, my go-to tool for getting things out of my brain and into action has been PowerPoint. From business planning to product innovation, a clean white PowerPoint slide is my equivalent to a blank white canvas for an artist.

 MTS: What’s your smartest work related shortcut or productivity hack?

This really goes back to back to my creative background again. Throughout my career, especially during my time running a marketing agency, I’ve had the opportunity to work with some amazing writers, designers and coders. During that time, I’ve picked-up or improved some pretty helpful skillsets – from copywriting to graphic design to basic web and app development. On the positive side of things, it helps me get things done fast without asking for help. On the negative side, it’s sometimes prevented me from asking for help where I need it.

 MTS: What are you currently reading? (What do you read, and how do you consume information?)

These days, I do most of my reading online with Twitter as my top source finding news and information on everything from sports, to raising twins to being a better business leader.

 MTS: What’s the best advice you’ve ever received?

Hire people who are smarter than you, master the ability to communicate your vision, then delegate and get out of the way.

MTS: Something you do better than others – the secret of your success?

Simplify…sometimes too much. I’m definitely the visionary and risk taker in our organization, and my tendency is to move quickly, find an efficient way to get from point-A to point-B, and ask questions later – if I fail, well I learn from it and try not to do it again.

MTS: Tag the one person whose answers to these questions you would love to read:

Peter Caputa, CEO – Databox

 MTS: Thank you Scott! That was fun and hope to see you back on MarTech Series soon.

[vc_tta_tabs][vc_tta_section title=”About Scott” tab_id=”1501785390157-b58e162d-0ae25a4b-c27a893c-11af”]

As Founder and CEO of Allbound, Scott is leading the organization’s mission to create simple, elegant technology that empowers businesses to grow together in today’s connected economy and dominate the software market for the indirect sales and marketing sector. The business has already been recognized as one of the fastest growing Software as a Service (SaaS) companies while more than tripling revenue and launching CO:LLABORATE, the world’s first industry conference on Partner Sales Acceleration.

[/vc_tta_section][vc_tta_section title=”About Allbound” tab_id=”1501785390320-2d44fa50-740c5a4b-c27a893c-11af”]

Allbound is an intuitive channel collaboration platform that connects people, content, technology and data for accelerating recurring revenue in the subscription economy. The product is focused towards making channel partner programs more people-centric and intelligent for everyone including brand owners, partners and end customers. Allbound is aligning direct and indirect sales teams throughout the entire customer lifecycle using features such as its Co/Labs collaboration spaces to foster real-time, barrier free communication with brand owners and partners, while also supporting content sharing for marketing and sales enablement.

[/vc_tta_section][/vc_tta_tabs]
[mnky_heading title=”About the MarTech Interview Series” link=”url:http%3A%2F%2Fstaging.loutish-lamp.flywheelsites.com%2Fmts-insights%2Finterviews%2F|||”]

The MTS Martech Interview Series is a fun Q&A style chat which we really enjoy doing with martech leaders. With inspiration from Lifehacker’s How I work interviews, the MarTech Series Interviews follows a two part format On Marketing Technology, and This Is How I Work. The format was chosen because when we decided to start an interview series with the biggest and brightest minds in martech – we wanted to get insight into two areas … one – their ideas on marketing tech and two – insights into the philosophy and methods that make these leaders tick.

Interview with Apurva Kumar, CEO – LotaData

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APURVA KUMAR

[mnky_team name=”Apurva Kumar” position=”CEO – LotaData”][/mnky_team]
[easy-profiles profile_twitter=”https://twitter.com/apu_kumar” profile_linkedin=”https://www.linkedin.com/in/apukumar”]
[mnky_testimonial_slider][mnky_testimonial name=”” author_dec=”” position=”Designer”]“To build great teams, prioritize EQ over IQ”[/mnky_testimonial][/mnky_testimonial_slider]

On Marketing Technology


MTS:
 Tell us a little bit about your role and how you got here. (what inspired you to start a martech company)

We are data nerds. We honestly did not set out to start a martech company. We set out to analyze data to understand how people interact with the real world. This led to the birth of “People Intelligence”, a whole new genre of martech that leverages mobile location to get insights about people. My core team has deep experience in geostatistics, GIS, data science and machine learning. This was the perfect setup for starting a B2B SaaS company that translates mobile location into situational context, for real time and historical analysis. The line of sight applications were in mobile marketing and advertising. But we were also able to extend our platform to provide mobile data analytics and insights for smart cities, local government and civic use cases. This transformed us into a truly unique martech company that addressed the needs of both the public and the private sectors.

MTS: Given the massive proliferation of marketing technology, how do you see the martech market evolving over the next few years?

Technology is transforming the marketing landscape faster than ever. Below are my predictions for the evolution of martech over the next few years:
AR will become mainstream. Pokemon Go and Super Mario Run have set the stage for this, as have AR experiences from Snapchat, IKEA, Sephora and Lowe’s.
Mobile advertising fraud will drop considerably. Ads will become personalized and contextually relevant in response to the proliferation of ad blocking software.
Mobile location will become ubiquitous as the “real-world cookie”, with more users opting to share location. Brands will make physical location an integral part of their marketing strategies.
Chat bots will overcome their gimmicky beginnings, become more useful and turn into effective channels for engaging customers and generating leads.

MTS: What do you see as the single most important technology trend or development that’s going to impact us?

You will notice that I left out AI from the above list. At this point in the hype cycle, AI is a just a fancy domain extension that startups are scrambling for in hopes of getting funded. We have not achieved “artificial intelligence” and we probably will not anytime soon. However, “augmented intelligence” or “machine intelligence” is very real. Cheap, fast, scalable, cloud computing and storage has made it possible for companies like LotaData to successfully apply machine intelligence to solve complex problems to understand the real world behaviors of people. Watson (IBM), Sensei (Adobe) and Einstein (Salesforce) are at the forefront of this technology trend that will continue to impact us in more ways than we can imagine.

MTS: What’s the biggest challenge that CMOs need to tackle to make marketing technology work?

In the near future, data analytics will become table stakes. Organizations will have access to the data tools they need and the skills to effectively use these tools. This will gradually eliminate the need for the CDO role. Companies will start to blend the CDO function with the CMO role. What this means is, we will have a new breed of data-driven CMOs with a potent combination of data skills and marketing wizardry. As this transition starts to take place, some of the CMOs will need to go back to school (metaphorically speaking) to increase their knowledge, understand the new martech landscape, and learn to use data as the foundation for all things marketing.

This Is How I Work

MTS: What apps/software/tools can’t you live without?

I can’t live without the three S’s:

Slack, Salesforce, Sublime Text

In case you were wondering, I also cannot live without the three S’s defined by Chris Rock

Supper, Sex, Silence

(Editor’s note: yes Apu, we were wondering, thanks for that!)

MTS: What’s your smartest work related shortcut or productivity hack?

My productivity hack is to focus each day of the week on a specific function:
Mondays are for Sales, Business Development
Tuesdays are for Content Marketing, Social Media, Email outreach
Wednesday are for Platform, Infrastructure, APIs, SDKs
Thursday are for Visualization, Data Science
Fridays are for Finance, Administration, Team Building, Culture

I must credit Jack Dorsey for this hack. His idea to theme each day of the week is absolutely brilliant because it helps you to focus, get into a rhythm, and and get things done.

MTS: What are you currently reading?

I am currently reading “Small Data” by branding expert, Martin Lindstrom. Like a modern-day Sherlock Holmes, he harnesses the power of small data in the quest to discover the next big thing and tiny clues that uncover huge trends.

MTS: What’s the best advice you’ve ever received?

“To build great teams, prioritize EQ over IQ” is the best advice I’ve ever received. This was recently reinforced by Henry Ward, CEO of eShares. He wrote “A high EQ organization is a community of free-flowing ideas, daily progress, and accelerating execution. Teams execute well because they love working together. And teams love working together because they execute well. EQ and execution are reinforcing. The world over-values IQ and undervalues EQ. We will do the opposite. We will never assume success comes from being smart. We will never rely on intellectual property. We will never be complacent in expertise. Instead we will make this a high EQ organization. We will treat our ability to work with one another as our competitive advantage”.

MTS: Something you do better than others – the secret of your success?

Experience has taught me that hard work and persistence will upend sporadic brilliance a hundred times out of hundred. Often times the most promising companies founded by the brightest minds fail because they just run out of steam, they lack staying power, they just can’t persevere. The secret to my success and the success of my ventures is that my team and I can tough it out against all odds. This gives us a huge competitive advantage.

MTS: Tag the one person whose answers to these questions you would love to read:

You ask for one, I’ll give you three!

Brian O’Kelly, AppNexus

Kim Perell, Amobee

Ken Harlan, MobileFuse

 MTS: Thanks Apu! That was fun and hope to see you back on MarTech Series soon.

[vc_tta_tabs][vc_tta_section title=”About Apurva” tab_id=”1501785390157-b58e162d-0ae25a4b-c27a6da9-aaa7″]

Apu, also an acronym for “Accelerated Processing Unit”, has extensive technology experience in mobile location intelligence, predictive analytics, machine learning, data science and cloud services. As the CEO of LotaData, Apu provides “People Intelligence” data analytics for mobile apps, businesses and smart cities. Prior to LotaData, Apu has held senior leadership roles at technology brands like BlueStacks, Hewlett Packard, Phoenix Technologies (acquired by HP), CNET.com and mySimon (acquired by CNET). Apu has a Master’s degree in Engineering from Stanford University and a Bachelor’s degree in Engineering from the University of Mumbai. When he is not globetrotting, deal hacking, or teaching tennis, Apu spends his time helping local communities. He strongly recommends the “civic tour of duty” for technology companies to invest in and contribute to the improvement of their neighborhoods, towns and cities.

[/vc_tta_section][vc_tta_section title=”About LOTADATA” tab_id=”1501785390320-2d44fa50-740c5a4b-c27a6da9-aaa7″]

In our explorations of space and time, we could not find a single unified source that could answer the question “why people are where they are and what is on their minds”. LotaData was founded to solve this problem. We provide mobile location insights and predictive analytics through machine learning for apps, cities, and businesses.

[/vc_tta_section][/vc_tta_tabs]
[mnky_heading title=”About the MarTech Interview Series” link=”url:http%3A%2F%2Fstaging.loutish-lamp.flywheelsites.com%2Fmts-insights%2Finterviews%2F|||”]

The MTS Martech Interview Series is a fun Q&A style chat which we really enjoy doing with martech leaders. With inspiration from Lifehacker’s How I work interviews, the MarTech Series Interviews follows a two part format On Marketing Technology, and This Is How I Work. The format was chosen because when we decided to start an interview series with the biggest and brightest minds in martech – we wanted to get insight into two areas … one – their ideas on marketing tech and two – insights into the philosophy and methods that make these leaders tick.

Sharethrough Stitches Programmatic Ad Integration with Adelphic to Attract Ad Investments

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Sharethrough Stitches Programmatic Ad Integration with Adelphic to Attract Ad Investments

Media ad buying is growing at a rapid pace. In order to keep up with the pace of the ad tech market, leading native ad supply solution providers are harbingering on the thought of integrating their offerings with omnichannel programmatic ad integration platforms. That’s exactly what Sharethrough aims to achieve with Adelphic.

Sharethrough, the all-in-one native advertising software for publishers, app developers, and advertisers, announced the integration of its supply-side platform (SSP) with Adelphic, a mobile and omnichannel programmatic ad demand-side platform (DSP).

The decision to integrate with the native programmatic ad platform perfectly aligns with Sharethrough’s immediate business objectives – to take on Facebook in the programmatic ad selling marketplace.

Sharethrough bringing Adelphic into its native advertising strategy aims to empower media buyers with seamless access to in-feed display and video placements across mobile and app sites. For advertisers who used Adelphic’s DSP, the Sharethrough Exchange will be readily available.

For Sharethrough, Adelphic becomes the first DSP that allows third-party buyers to purchase native video placements on the Sharethrough Exchange programmatically. It will comply with the Interactive Advertising Bureau’s OpenRTB 2.3 specification, the standard to regularize use of component parts for real-time native ads trading.

Though native advertising is not a new thing for the advertisers, the way consumers experience the brands across various channels of engagement pose a huge challenge them. Mobile advertising is expected to run away with the majority of the ad spend in 2017. Therefore, it becomes all the more important for the advertisers to negotiate through the complexities of consumer experiences and adapt to the changing content experiences across different screens.

Adelphic, the Waltham-based start-up, is known as a key innovator in the mobile and cross-channel ad tech ecosystem, developing patented technologies to overcome challenging customer experience issues. With Adelphic, brands can break down billions of data points along the customer journey, deriving high-value analytics on customers who are most likely to convert.

Sharethrough currently offers a complete series of native ad stack for direct and indirect sales and content promotion. The company has some of the biggest brands in its clientele, including Time Inc, Forbes, and Hearst. Matching steps with Adelphic will enable Sharethrough publishers to switch between omnichannel and people-based marketing platforms seamlessly.

Programmatic ad integration between SSP and DSP will make ad tech more relevant and accurate, finally delivering all the “rights” – user, message, place, time and experience.

NICE Acquires Nexidia; Introduces Nexidia Interaction Analytics®

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New Canvas Alignment Tool Streamlines Flow of Data Between ONE45 and Canvas Learning Management System

NICE Systems, the leading customer experience analytics and business intelligence platform, introduced its latest interaction solution, Nexidia Interaction Analytics.  The customer experience management platform announced the new solution following its decision to acquire Nexidia, a leader in provisioning advanced customer analytics.  The joint operation between NICE and Nexidia is likely to churn out more martech-centric tools and solutions in the future.

“We are proud to offer the most advanced analytics solution in the market, which encompasses our vision of ‘analytics with no limits,’” said Miki Migdal, President of the NICE Enterprise Product Group.

“Leveraging Nexidia’s leading capabilities, the latest NICE solution offers unparalleled accuracy, scalability, and performance, enabling organizations around the globe to capitalize on the powerful insights from their omnichannel interactions. Infusing analytics into all our solutions is a pivotal strategy for NICE, and the integration of this technology with our WFO suite represents another critical step in reinventing customer service.”

via Nexidia website
via Nexidia website

Nexidia Interaction Analytics packs in a powerful collection of analytics solutions, designed to drive organizational change and leverage the power of Big Data at scale. The most enticing feature of the new interaction analytics platform is its capability to discover, process and report relevant customer data. Nexidia will continue to provide customer interaction analytics solutions independently even after the acquisition is complete.

Nexidia Interaction Analytics will be powered by the patented technology called Neural Phonetic Speech Analytics™. The technology leverages Automatic Speech Recognition (ASR), combining it with phonetic indexing and search methodologies. Built on MapReduce framework, Nexidia Interaction Analytics will be distributed via Nexidia Search Grid™ to achieve seamless scalability with logical uniformity across the system.

“Speech and text analytics are the most effective tools for gaining insight into customers’ and prospects’ opinions, needs and wants,” said Donna Fluss, President of DMG Consulting LLC.

The solution will enable businesses to reinvent and adapt to the highly dynamic omnichannel customer service ecosystem. Nexidia Analytics is a data-driven customer service solution, delivering accurate, real-time omnichannel analytics based on deep learning neural networks.

via Nexidia website
via Nexidia website

Marketers can perform a wide range of audio, video and content search across various platforms of interaction with customers –calls, emails, chat messages, and surveys. Once integrated with the existing analytics software, marketers can achieve tangible business success across the enterprise.

“Companies need omnichannel solutions that provide a fully integrated view of customer interactions. It’s essential to know what customers and prospects are doing and saying in all channels, at all times, so that the company can take the right actions and deliver a personalized experience to each individual who reaches out to them.”

Ysance Stories, the First AI Martech Engine for Omnichannel Retail Released

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Ysance Stories, the First AI Martech Engine for Omnichannel Retail Released

Ysance, the provider of people-based marketing platform, has announced the launch of Stories™, a cutting-edge AI-centric marketing engine. The latest AI martech tool will help marketers analyze and influence omnichannel customer journeys. Ysance, founded in 2005, will launch the Stories™ at the National Retail Federation’s (NRF) Big Show in New York City, January 15-17, 2017.

Marketers have a hard time understanding the kind of experience customers expect from their first interaction with the brand. No matter how good the product is, a poor or even an average customer experience can severely dent the marketing campaign. In an age where every customer is a potential influencer, missing out on customer experience analytics doesn’t harp well on marketing strategies, especially in B2B Saas and social media industries.

“Customer journeys have become staggeringly complex to analyze, let alone to influence. Nevertheless, with offline still accounting for 90% of sales and with digital influencing anything between 60 to 80% of all purchase decisions, it is easy to see why online-to-offline is the new battleground,” says Romain Chaumais, Co-founder and Chief Strategy Officer of Ysance.

via Ysance blog
via Ysance blog

Ysance’s people-based marketing platform provides superior customer recognition to help marketer reinvent the audience qualification metrics across all customer touch points – inbound, outbound, offline, online and in-store. Ysance Stories™ harnesses the potential of artificial intelligence, enabling marketers to respond to the complex online-offline behavior of the customers. The latest AI-driven martech tool will be available immediately for marketers post launch.

“Ysance Stories revolutionizes retail marketing engagement by revealing the story of omnichannel purchase intent in a pipeline view and recommending the next best action. Marketers gain the ability to drive sales based on customer needs and preferences – in context, automatically, and at scale.”

via Ysance blog
via Ysance blog

Ysance will offer exclusive machine learning and simulation modeling capabilities to measure customer value and expand audience segmentation. Marketers can expect to qualify up to 85% of the full audience volume, engaging them with 1:1 personalized omnichannel interactions. It will also amplify the API library available in the Ysance Marketing Exchange, offering seamless data integration across all leading social media platforms.

As customer attention gets more fragmented due to cross-device interaction, marketers require sophisticated AI-based adtech content personalization and delivery tool to keep up with the vagrant behavior of modern customers. Ysance Stories, more or less, empowers marketers to reveal connections with audiences – wherever they are.

via @Ysance
via @Ysance

Sibyl™ NPS® Software Platform for B2B Customer Experience Launched

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Sibyl™ NPS® Software Platform for B2B Customer Experience Launched

Marketers can now manage their brand reputation with better effectiveness than ever before.  Signet Research, Inc., a leading New Jersey-based marketing research firm specializing in media research, introduced the Net Promoter Score (NPS®) software called Sibyl™ for B2B businesses, media companies and brand marketers.

Sibyl™ is designed to provide media companies with critical sagacity on how their brands and services are faring among the customers. It will help B2B marketers optimize their campaigns to retain and expand their clientele. Sibyl™ is aimed at helping businesses reach the pinnacle of customer loyalty in the competitive SaaS marketplace.

Currently, Sibyl is the solitary NPS platform for B2B media companies, SaaS solution provider, and marketers, delivering them real-time data and predictive analytics to realize effective client growth potential.

How the NPS® Software works?

The NPS software developed by Signet Research is an industry-approved widely used to measure customer satisfaction. It is adopted to derive high response rates from the customers, which in return is used to make accurate predictions on brand growth and churn.

“The idea for Sibyl™ originated from our clients’ interest in a turn-key customer satisfaction tool that not only allows them to react quickly to customer feedback but was customizable to their business needs,” explains Joanna Zanopoulo, President of Signet Research. ”

The NPS® software differentiates the customer as “Promoters”, “Passives”, and “Detractors” depending on the response to the question –

“On a scale of 0 to 10, how likely are you to recommend this company’s product or service to a friend or colleague?”

Responses 9 and 10 are promoters, 7 and 8 are passives, and responders between 0-6 are detractors.

Sibyl™ calculates the NPS for a particular brand based on the difference between the percentage of “Promoters” and the percentage of “Detractors”.

“The beauty of Sibyl™ is in its custom question follow-up functionality,” affirms Joanna Zanopoulo.  “A score in itself doesn’t mean much without explanation.  We want businesses to understand the ‘whys’ behind a customer’s NPS® score so they can look at their customer relationships more strategically.”

We built Sibyl™ with that notion in mind, and created an easy-to-use software package that has a great deal of flexibility in gathering and reporting data while staying true to delivering reliable satisfaction metrics.”

Features of Sibyl

  • Adaptable interactive dashboard with easy-to-view analytics, NPS score and market trends
  • Custom notifications and alerts triggered by customer action
  • Optimized survey throttling with anti-fatigue rules
  • Data exporting streams with filtered results
  • Intuitive filtering engine with customized client interaction
  • Platform optimization with CRM compatibility and management tools integration
  • Campaign segmentation with multiple engagement options – email, the web, mobile, apps, SMS/MMS

Sibyl™ NPS® Software enables the brand marketers to identify and respond to unsatisfied customers and the indifferent ones before they can influence the marketing campaigns negatively. The NPS® software also accelerates the marketing efforts by optimizing promotion and enhancing customer allegiance.