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Cloud Contact Center Provider Raises Series B Funding to Continue Global Expansion and Growth

Latest research from Neustar reveals across-the-board growth in attacks of all sizes Neustar, Inc., a global information services and technology company and leader in identity resolution, announced that its Security Operations Center (SOC) saw a 168% increase in distributed denial-of-service (DDoS) attacks in Q4 2019, compared with Q4 2018, and a 180% increase overall in 2019 vs. 2018. According to Neustar’s latest cyber threats and trends report, released today, the company saw DDoS attacks across all size categories…

Espressive Raises $30 Million Series B to Cement Leadership in AI for Enterprise Service Management as Demand for Intelligent Automation…

New Funding Round Led by Insight Partners to Fuel Product Innovation and Accelerate Company Growth Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced $30 million in Series B funding led by global venture capital and private equity firm Insight Partners with participation from Series A investors, General Catalyst, and Wing Venture Capital. Jeff Horing, co-Founder and Managing Director at Insight Partners will also be joining the Espressive Board of Directors. Espressive…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Huble Digital, Aparavi, Arkose Labs, MarqVision, Broadvoice, Nutanix, and Uberflip. Hubspot Solutions Partners The B2B Marketing Lab and Mpull Join Forces to Form Huble Digital Huble Digital has launched as a result of the merger of HubSpot Elite Solutions Partner, The B2B Marketing Lab, and HubSpot Diamond Solutions Partner, MPULL, two of the largest HubSpot Software Solutions…

Spectra Logic Announces SpectraLIVE, a Virtual Conference and Executive Meeting Program to Help Customers Maintain Business Continuity

Spectra is offering multiple virtual opportunities to connect and engage during these trying times Spectra Logic, a leader in data storage and data management solutions, announced that it will provide customers and partners with several virtual opportunities to connect and engage with Spectra leadership and product managers during this unique time of global uncertainty. With customers and partners in mind, Spectra has developed SpectraLIVE, a virtual conference and executive meeting platform, alongside its monthly webinar…

Blueshift Expands AI Predictive Studio with New Channel Engagement Scores

AI-powered Channel Engagement Scores help marketers identify channels with high engagement and deliver meaningful messages throughout the customer journey Blueshift, the leading Customer Data Activation Platform, announced the addition of Channel Engagement Scores to its Predictive Intelligence Studio, which includes predictive segmentation, predictive recommendations and engage time optimization. The new feature aims to provide marketers with an in-depth and holistic look at engagement rates across the customer lifecycle…

Intelliverse Offers Salesforce App, CRM and Cloud Contact Center Free for Three Months

Intelliverse, a global cloud communications company that specializes in solutions that help businesses and customers connect, has announced that it will be providing the Premium version of its CRM, IntelliDialer Software for Salesforce and Cloud Contact Center free of charge for the next three months to all businesses that are affected by COVID-19. Companies are scrambling to adapt to the new remote business environment as everybody is affected by the impact of COVID-19. As leaders and health-care providers work…

Agiloft Ranked as Value and Customer Leader in Spend Matters’ Spring 2020 Solutionmap for Contract Lifecycle Management

Agiloft’s No-Code CLM Platform Receives Top Ratings by Spend Matters for Fourth Consecutive Quarter, Adding to a Series of Major Industry Distinctions. Agiloft, the global standard in contract and commerce lifecycle management, announced that leading industry analyst firm Spend Matters rated the company a Value Leader and Customer Leader in its Spring 2020 SolutionMap for Contract Lifecycle Management. With rankings based on technical or functional criteria, SolutionMap is the definitive procurement technology…

Leading Digital and Tech Platforms Join Ad Council, White House, HHS and CDC to Address COVID-19 Crisis

Digital and Technology Platforms Create Pro Bono Content, Donate Ad Space to Help Share Critical and Urgent COVID-19 Messaging In response to the COVID-19 pandemic, the Ad Council, White House, U.S. Department of Health and Human Services (HHS) and Centers for Disease Control and Prevention (CDC) announced that they are partnering with leading digital and technology platforms, including Amazon, Apple, Facebook, Google, SiriusXM and Pandora, Pinterest, Snapchat, TikTok, Twitter and Verizon Media, among others, to extend…

Sell From Home: EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8

Global Technology Sales and Marketing Agency Enables Sales Representatives to Work Safely and Effectively from Home on 8x8 Cloud Communications Solution 8x8, Inc., a leading integrated cloud communications platform, announced EIMS, a United Kingdom-based technology lead-generation, sales and channel agency with global operations, is now using the 8x8 cloud communications solution to enable its sales representatives across Spain, the UK and New Zealand to safely and productively work from home. EIMS, founded in 1996,…

Broadvoice Strengthens Channel Marketing & Sales Teams

Additions Boost Support for UCaaS Provider's Indirect Sales Partners Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, is boosting its commitment to the channel with the addition of three new regional channel managers, a channel marketing manager and the addition of a partner sales support manager role. Tianna Sheppard, a 20-year telecom sales professional, joins the Broadvoice as Channel Manager – Southeast. Andrew Hernandez, a six-year…

Yotpo Survey of Consumers Pinpoints Changing Online Shopping Behaviors and Priorities Amidst Global Coronavirus Crisis

eCommerce Opportunity Sparks for Determined Direct-to-Consumer (D2C) Brands as Amazon Leaves Shoppers Stranded with One-Month-Plus Delays Yotpo, the leading eCommerce marketing platform, released its Consumers & Commerce 2020 Coronavirus Trends Report, showcasing findings from a global survey that examines the changing behaviors, priorities, and shopping trends of consumers in the US, UK, and Canada since they have been encouraged to self-isolate or asked to shelter-in-place. David vs. Goliath in the Battle for…

Incentive Solutions’ Mark Herbert Featured in Jay McBain’s “Unlocking The Power Of Partner Ecosystems Demands Powerful Measurement”

Forrester Research’s Principle Analyst Jay McBain cites Mark Herbert, President and CEO of Incentive Solutions, in his argument for more strategic data analytics and KPIs to drive success in the modern channel Forrester Research released its latest B2B marketing report: “Unlocking The Power of Partner Ecosystems Demands Powerful Measurements.” Written by Principal Analyst and channel sales thought leader Jay McBain, the report sheds insight into what B2B sales and marketing organizations must do to achieve success in…

Plante Moran Invests in Introhive to Improve CRM Database Accuracy and Business Relationship Insights

Plante Moran, one of the nation's largest professional services firms, has chosen Introhive’s AI-powered sales intelligence and CRM automation technology to increase adoption of the firm’s Microsoft Dynamics CRM When Plante Moran wanted a more automated way to capture contact and activity data for its professionals, they turned to Introhive. "We were looking for a way to simplify the creation of contacts and document their activities in CRM," explains Alyson Nesvig Purgiel, Plante Moran’s Manager of CRM, Analytics and…

New Avionos Data Reveals the Need for Seamless On and Offline Commerce Experiences Citing 69% of B2B Buyers Unable to Complete Purchases…

The report breaks down the evolving B2B commerce landscape, and how salespeople and technology can most effectively work together to counter the effects of market uncertainty Avionos, which designs and implements digital commerce and marketing solutions, releases its third annual B2B report, “Turning B2B Salespeople Into Strategic Advisors.” The report proves that B2B salespeople aren’t going anywhere, despite Forrester arguing in 2017 that the B2B salesperson would be displaced by technology by 2020. Marketing Technology…

Boost.ai Sidesteps Cold-Start with Industry-First ‘Self-Learning’ AI to Build and Manage Virtual Agents

Automated Intent Recommendations and Data-Training Means New and Better Virtual Agents Can be Up-and-Running in Minimal Time Without Any Need for Technical Staff Boost.ai, a global leader in artificial intelligence for Fortune 1000 companies, has released the industry’s first self-learning technology for conversational AI. Developed and offered exclusively by boost.ai, self-learning AI overcomes the ‘cold start’ challenges of building and managing virtual agents with an automated system that intelligently analyzes and…

Localogy Announces Leaders in Localized Marketing and SMB-SaaS

Hibu and Sandy Lohr Among Honorees Recognized by Excellence Awards The winners of the first annual Localogy Excellence Awards were announced, celebrating leaders in localization across the marketing, media and technology industries with awards in eight categories. Winners were to be announced on the final day of Localogy’s annual event – Localogy 20/20 – which has been postponed amid the coronavirus outbreak. Marketing Technology News: GIACT Issues Report on the Growing Global Threat and Sophistication of Business Email…

Aparavi Announces its Data Intelligence and Automation Platform

Organizations will have the chance to join the Aparavi Early Access Program to influence the evolution of THE Platform that is transforming how companies deal with data chaos, risk, and opportunity Aparavi, a leader in data intelligence and automation software and services, invites customers and partners to gain early access to the Aparavi Data Intelligence and Automation Platform release. Members of Aparavi’s Early Access Program (EAP) gain exclusive access to the game-changing SaaS platform before being generally…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Hyland, ZTE Corporation, 7.ai, Cloudflare, and TA Digital. Hyland Leverages Amazon Web Services to Offer Cloud Solutions in Japan to Support Growth Hyland, a leading content services provider with more than 16 years of experience in delivering secure cloud solutions, is expanding the footprint of its Hyland Cloud. Hyland will leverage Amazon Web Services (AWS) to host Hyland Cloud…

AVANT Communications Deploys 8×8 to Modernize Its Communications and Video Collaboration

Premier Distributor of Next Generation Technologies and 8x8 Master Agent Enhances Their Employee Experience for Mobile and Remote Workforce In the US and UK 8x8, Inc. , a leading integrated cloud communications platform, today announced that AVANT Communications (“AVANT”), a platform for IT decision-making for next generation technologies, has deployed the 8x8 X Series Unified Communications as a Service (UCaaS) solution to help enhance the employee experience for their mobile and remote workforce in the United States and…

Informatica Launches New Intelligence and Automation Innovations Across the Intelligent Data Platform

New Innovations Designed to Accelerate Customer Initiatives Across Cloud Data Warehousing and Data Lakes, Master Data Management, and Data Governance and Privacy Informatica, the enterprise cloud data management leader, announced it has updated its Intelligent Data Platform, powered by Informatica's AI-powered CLAIRE  engine, with the industry's most advanced intelligence and automation capabilities, enabling enterprises to accelerate cloud analytics modernization, drive better customer experiences, and properly govern…