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Interview with Peter Gillett, CEO, Zuant

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Peter Gillett
Interview with Peter Gillett, CEO at Zuant

[vc_wp_text]“Mobile Lead Capture in a GDPR compliant way is the final frontier to build usable, qualified data at scale.”[/vc_wp_text]
[easy-profiles profile_twitter=”https://twitter.com/GillettPeter” profile_linkedin=”https://www.linkedin.com/in/peter-gillett-673a0a5/”]

Tell us about your role and how you got here?

Well, as CEO, I’m pleased to report that Zuant’s normal admin functions and financial governance are both well developed and benefit from the use of some very good and easy to use systems such as Harvest, Xero and Basecamp. This means that I can be fully engaged with Product Development and Sales & Marketing, which are my main interests.

The start of all this was decades ago when we were owned by a large Ad Agency and I created one of the early database marketing companies to track responses from all forms of client marketing communications channels.

How does Zuant fit into a modern CMO’s tech stack?

Very easily! Mobile Lead Capture in a GDPR compliant way at tradeshows and for sales guys on the road is the final frontier to build usable, qualified data at scale in an easy, relaxed and enjoyable way.

How do you differentiate Zuant from the competition?

It’s a premium product, which looks the part and is light and easy to use. It’s not the cheapest but comes with superb Account Management to ensure client satisfaction.

How are Mobile Platforms different from when you first started?

Goodness, we go back to the very earliest PCs such as the Osborne (mobile?!), and really the early Compaq computers. The 1st PDA we worked with was the beautifully made iPaq device. Our first mobile software was then based around Windows Mobile software prior to swapping to Apple when the iPad was launched.

What is the State of Mobile Data Platforms in 2018?

This is a difficult question to answer quickly. We really need to wait to see what emerges once GDPR comes into force, to know who has created the best platforms for the new GDPR world.

How do you build an actionable B2B customer interaction and communication model?

Oddly for a data-driven company, we actually have 2 main communication streams:

  • Prospect Development based on Zuant to Eloqua for lead qualification, nurturing and sales support
  • Customer Comms based on Intercom running in Zuant Cloud for product updates and news

How do you measure your Sales Fitness?

Good old volume and percentage metrics:

  • Web Hits
  • Inbound Calls
  • Web Meets
  • Conversions

What tools would recommend to CEOs and CMOs as a Sales Hack in 2018?

Zuant, Eloqua, Zoom and Intercom

Which startups in the martech and adtech industries are you keenly following?

Zenus Facial Recognition

What marketing and sales automation technologies do you use?

Eloqua

Tell us about the new standards of tech integrations. How do you steer clear of data chaos?

For us, it’s very easy as we have pre-configured field mapping from Zuant Cloud into systems like Salesforce and Eloqua.

How is the European/British Tech industry different from the Americas?

Fascinating question…

I’d split it down further into three:

  • The US is dominated by Silicon Valley with its fast pace, easy finance and no shame in failure.
  • The UK is highly innovative with consistent lack of energetic global sales and marketing (imagine inventing the jet engine and not being able to get the support to develop it!).
  • Europe (Germany) is well engineered, slow and overly bureaucratic in their approach.

Elaborate on your best digital transformation campaign. How did you measure the performance among your audience?

Probably our instant work for Findus Frozen Foods and the horsemeat scandal, where we had to apply a crisis approach when contacted at 4 pm on a Friday and be up and running by 9 pm the same day (to include the sourcing of 100 contact center agents to work through the weekend!).

How do you prepare for an AI-centric ecosystem as a business leader?

Lots of reading and research currently – too early to report!

How do you inspire your people to work with technology?

Constant presentation of new tools and apps (not necessarily just for business).

What apps/software/tools can’t you live without?

Expedia, Booking.com, Flipboard, Zuant!

What’s your smartest work related shortcut or productivity hack?

TSA Fast Track!

What are you currently reading? 

Guy Martin Book 3 (maverick motorbike racer and TV presenter)

Tech Crunch, Wired, Times Newspaper, Autosport & various Podcasts such as Tiffani Bova and Tesla Daily

What’s the best advice you’ve ever received?

Do what you do really well, and find the best to do the rest!

Tag the one person in the industry whose answers to these questions you would love to read:

Dr Merlin Stone

Thank you, Peter! That was fun and hope to see you back on MarTech Series soon.

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Pioneer in Database Marketing since late 70s. Innovations across industries mixing business with sport. Founded Personal Public Address Ltd., which set-up Radio Wimbledon, Radio SIlverstone and Radio Le Mans, all of which continue today. Winner of British Plastic Federation’s Award for Design and Innovation. Finalist in BBC Tomorrow’s World’s Prince of Wales Competition for Industrial Design & Production. Launched World’s first web-based CRM system for Lucent Technologies in 1997. Launched 1st CRM applications for iPad in 2010

[/vc_tta_section][vc_tta_section title=”About Zuant” tab_id=”1501785390320-2d44fa50-740c5a4b-c27aca64-108e51b0-80edaf37-bd3d357a-6c46d712-3b68db8f-23cbea75-c306″]

ZuantZuant is a mobile lead capture app exclusively designed for the iPad and iPhone. It’s an elegant and responsive native iOS app that can run with or without an internet connection. It supports fully customizable lead forms, with many different question formats. Zuant can attach photos to leads via the iPad or iPhone’s camera and scan bar codes for quick data-entry. It has a digital showroom mode allowing marketing collateral to be displayed on and emailed straight from the iPad.

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[mnky_heading title=”MarTech Interview Series” link=”url:https%3A%2F%2Fmartechseries-67ee47.ingress-bonde.easywp.com%2Fcategory%2Fmts-insights%2Finterviews%2F|||”]

The MTS Martech Interview Series is a fun Q&A style chat which we really enjoy doing with martech leaders. With inspiration from Lifehacker’s How I work interviews, the MarTech Series Interviews follows a two part format On Marketing Technology, and This Is How I Work. The format was chosen because when we decided to start an interview series with the biggest and brightest minds in martech – we wanted to get insight into two areas … one – their ideas on marketing tech and two – insights into the philosophy and methods that make these leaders tick.

Exploring the Role of Choozle Universal Data Catalog in Digital Advertising

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Q&A on the Role of Choozle Universal Data Catalog in Digital Advertising

Choozle Universal Data Catalog Helps in Determining a Custom Audience Within a Digital Advertising Campaign 

Leading digital advertising software maker, Choozle, recently announced the launch of Universal Data Catalog. Choozle has built a new Universal Data Catalog to activate trusted third-party data within digital advertising campaigns. To better understand the role of Choozle Universal Data Catalog in improving self-service advertising campaigns, we spoke to Jeffrey Finch, CPO at Choozle.

Jeffrey Finch
Jeffrey Finch, CPO & Co-Founder, Choozle

What are the core tenets of your Universal Data Catalog?

Choozle has been working diligently to provide independent advertising agencies with easy-to-use, self-serve digital advertising solutions in an ecosystem that is riddled with complexity. The Choozle Universal Data Catalog addresses that challenge by providing a straightforward way to access industry-leading third-party data audiences to deliver relevant ads across desktop, mobile, video, and other mediums. 

How do you plan to extend the benefits of this new launch to your existing customers?

Choozle has released this new launch to all our existing customers. They have actively been using it for the last several weeks to create custom audiences for their digital advertising campaigns. 

Tell us about the challenges in leveraging custom audiences within digital advertising campaigns. How would the Universal Data Catalog improve self-service campaigns?

Determining a custom audience to use within a digital advertising campaign can be overwhelming. Access to third-party data by marketers has increased the number of data sources, data knowledge, and data trustworthiness.

The Choozle Universal Data Catalog brings together trusted industry-leading data sources to build valuable custom audiences with ease by removing the complexity. Choozle is further displaying its commitment to keeping the paramount and most effective targeting tactics available to its users.

How do you plan to utilize feedback from customers to make your programmatic platform better?

Feedback has played a critical role in Choozle’s platform development. The use of the platform and its functions by our customers are vital to our success as well as theirs. Therefore we aim to build functions and features that make an impact on our customers. 

Recommended Read: Decoding The State of Programmatic Advertising and Ad Formats in 2018

JM Internet Announces Post on Instagram Marketing Tips for Small Business

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JM Internet Announces Post on Instagram Marketing Tips for Small Business

Jason McDonald, a Top-rated San Francisco SEO Consultant and Director, JM Internet Group, Shared These Tips for Instagram Marketing

The JM Internet Group, a leader in books on SEO, Social Media Marketing, and AdWords for small business marketers, is proud to announce that a new post on Instagram marketing.

Instagram is a key component of social media marketing, as the social network (owned by Facebook) is one of the largest social media networks in the world. It is also notable for its reach to younger people and its focus on photos first. With the addition of video, Instagram is on course to challenge YouTube as a singular place on the Internet to view videos. The post explains many secret technical tips and secrets that the average small business owner or marketer may not understand.

Jason McDonald
Jason McDonald

“Instagram is a key component of social media marketing,” explained Jason McDonald, Director of the JM Internet Group. “As part of the preparation for the new 2019 Social Media Marketing Workbook, this post identifies tips and secrets for better marketing on Instagram for small businesses.”

Also Read: Insights on Social Media Marketing: Scoop the Best for B2B Marketing

Instafamous: Tips and Tricks for Marketing on Instagram

There’s that old quip about it taking something like “ten years” to be an “overnight sensation,” and anyone who has ever either had fame or pondered fame quickly realizes it’s very true. It takes knowledge, skill, perseverance and of course timing and “luck” to be an “overnight sensation” on anything, including Instagram. Here are some tips, tricks, and ideas about using Instagram to be “Instafamous.”

  • While you can’t share a URL on Instagram, you can embed or share an Instagram post to another network. In this way, you can find a URL and share it to Facebook, Twitter, or even your blog. To find the URL of a post on the desktop, go to your account, find a post, and click the three dots. This then gets you to the “embed” code. You can look at that code and find the URL in this format – https://www.instagram.com/p/BjFnRMaF5Go/. On the app, it’s simpler – just find a post to your account and then click the three dots, and then share.
  • You can follow anyone you like on Instagram (including folks more famous than you) and then start commenting on their posts to “attract their attention”
    1. Search Instagram for people/brands to follow. (Research what they like, interact with, comment on, hashtags they use, etc.).
    2. Comment on what they’re posting to “attract their attention” (please have something useful to say!) – use their hashtags, for example. When you comment you can use Emojis to draw attention to your comments (or not, if you – like me – think Emojis are kind of silly).
    3. Hopefully, they will a) follow you back, and/or b) engage in an Insta-conversation.
  • Mentions. Like on Twitter, you can “mention” someone in a post by typing the @sign before their name (just type the @ and the first few letters of their handle). This “mention” should generate an alert. You can also use the @someonefamous strategy here – start mentioning persons/brands “more famous than you are” to start a conversation or relationship.
  • Follow for follow. Okay, this has gone INSANE on Instagram, especially due to “bot abuse.” But in general people still “follow back” on Instagram – so find a competitor and then follow the people that follow them. For example, if you want to know who follows Kim Kardashian just visit her Instagram account and click “followers” or go to https://www.instagram.com/kimkardashian/followers/. Like Twitter, it’s very open who follows whom on Instagram. (The dark side of all this mentions, follow for follow, comments, etc., is what is called an Instagram Pod. Only for the brave at heart. Or desperate. Or both.)
  • Tagging People. You can “tag” people you know in a photo, and this alerts them that they’ve been tagged. To do it, either do it during the upload process or click the “three dots” in a photo, edit and then tag. Help file is here.
  • Hashtags are big on Instagram, possibly bigger than on Twitter. You can just start typing on Instagram AND you can also search for them on Google. Either use site:instagram.com keyword as in site:instagram.com “organic food” or @instagram.com “organic food”. Or you can search by hashtag on Google (once you know it) as in #organicfood. You can also use Hashtagify.me, but note that Twitter search is free and Instagram search for hashtags is paid. Go figure.
    1. Don’t confuse hashtags with geotags. Both exist on Instagram, while hashtags only are on Twitter. Geotags are helpful for local discovery; Tulsa geotag vs. Tulsa hashtag. If you are a “geo” business, you should probably use both as a promotion strategy.
    2. Branded hashtags. You can create a special hashtag for your business, such as #optoutside created by REI or #southwestheart by SouthWest airlines. (Notice how those are featured in their bios!).
  • Contests. You can have an Instagram contest – here are the rules, as a technique to promote your account. To brainstorm good ideas, search for contests on Instagram as a hashtag or search.
  • Advertise. You can advertise directly on Instagram, though for all intents and purposes it is controlled via the Facebook Ads Manager platform. As on Facebook, you have many options for demographic targeting. Tip – you can link the ad as a URL to your Instagram account to grow followers and use Facebook Audience Insights to create a custom audience.

The JM Internet Group provides SEO, Social Media Marketing, and Google AdWords training and courses for busy marketers and businesspeople. Online search engine optimization training helps explain keywords, page tags, link building strategies and other techniques needed to climb to the top of search engine rankings for Google, Yahoo, and Bing.

Recommended Read: Instagram Measurement Now Available In Nielsen’s Social Content Ratings

JotForm Acquires Design News Site Noupe

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JotForm Announces Approvals, a No-Code Approval Flow Automation Solution

JotForm’s Acquisition of Noupe Will Bolster the Company’s Efforts in Providing Rich and Useful Content for Its Users

JotForm, a leading online form builder and data collection tool, announced that it has acquired Noupe, a website dedicated to designer and web developer news.

Founded in Germany, Noupe is a media outlet that publishes content focused on designer and web developer topics. Popular categories include CSS, Ajax, JavaScript, web design, graphics, typography, advertising and more. Over the years, Noupe has blossomed into a full-fledged website where multi-level designers and web developers can get information on latest news and relevant topics in their field.

JotForm’s own blog features long-form articles written for and by the design community, so the company wanted a way to expand its inventory of high-quality content.

Aytekin Tank
Aytekin Tank

“Providing our users with rich resources has always been a priority for JotForm,” said Aytekin Tank, JotForm’s founder and CEO. “Noupe has always been an excellent source for designer and web developer news, so we’re excited to have it join the JotForm family.”

Also Read: Cedato IntentView Launched to Transform Instream Video Advertising Industry

JotForm’s acquisition of Noupe will bolster the company’s efforts in providing rich and useful content for its users — which also include technology companies, small businesses and nonprofits. JotForm is known for its thought leadership in productivity and entrepreneurship, so integrating Noupe’s designer and web developer articles will add value to JotForm’s robust archive of information.

“I’ve personally been a Noupe reader for years, so this is a big day for me and JotForm,” Tank said. “In our renewed efforts to provide valuable tips and advice to our designer users, I couldn’t think of a better site to partner with.”

JotForm is a full-featured online forms platform that gives companies of all sizes an easy-to-use, intelligent data collection tool that delivers higher quality form completion, resulting in better insight and smarter decisions.

Recommended Read: JotForm Introduces JotForm Cards to Increase Form Conversions and Ease Data Collection

Motive Interactive CEO & Founder, Brendan Smith, Wins CEO Achievement of the Year Award

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Motive Interactive CEO & Founder, Brendan Smith, Wins CEO Achievement of the Year Award
Motive Interactive CEO & Founder, Brendan Smith, Wins CEO Achievement of the Year Award

CEO Brendan Smith Honored for Scaling Growth Through Investments in Programmatic Technology.

Brendan Smith, CEO and Founder of Motive Interactive, has been announced as one of the winners in the prestigious CEO World Awards in the CEO Achievement of the Year category. The coveted annual CEO World Awards program encompasses the world’s best in leadership, innovation, organizational performance, new products and services, CEO excellence studies, corporate social responsibility, and milestones from every major industry in the world.

More than 80 judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2018 award winners. Winners will be honored in San Francisco on Monday, July 30, 2018, during the annual SVUS Red Carpet Awards Ceremony Dinner.

Also Read: Glassdoor Reveals Employees’ Choice Awards For The Top CEOs In 2018

This award recognizes Smith’s commitment to creative innovation through recent investments in programmatic technology to advance Motive as a leader in the mobile marketing industry. He has directly managed the build-out of Motive’s real-time bidding platform, which leverages predictive modeling and machine learning to ensure the most efficient spend of advertisers’ budgets to drive ROI-positive campaigns.

Brendan Smith
Brendan Smith

“I would not be receiving this achievement without the entire Motive team’s grit and determination to build the technology we are launching. It’s been an exciting year of growth at Motive and there is much to look forward to as we continue to commit to innovation,” said Smith.

Also Read: Community Brands and Pathable Announce Mobile Event App Partnership

CEO World Awards are an annual industry and peer recognition program honoring CEOs and organizations of all types and sizes in North America, Europe, Middle-East, Africa, Asia-Pacific, and Latin-America. The Annual CEO World Awards is part of the SVUS Awards recognition program from Silicon Valley in the US.

Motive Interactive is a global mobile app marketing company that combines over 15 years of experience in the digital marketing industry and sophisticated programmatic technology to drive user acquisition for some of the world’s top mobile app companies. In 2017, Motive was recognized as part of Inc. 5000’s exclusive Hall of Fame list for its five-year consecutive rating as one of the fastest-growing private firms in America. Motive has been named a Top Partner by industry rankings for the top-performing mobile media sources, including Singular’s Mobile ROI and AppsFlyer’s Performance Indexes.

Recommended Read: Connected Apps Help Drive Digital Transformation

NewVoiceMedia Wins 2018 Customer Sales and Service World Award

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NewVoiceMedia Wins 2018 Customer Sales and Service World Award
NewVoiceMedia Wins 2018 Customer Sales and Service World Award

The NVM Platform Received a Gold Award in the Cloud Computing/SaaS Product or Service for Contact Center Category

NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the cc has won a 2018 Customer Sales and Service World Award.

NewVoiceMedia has won a 2018 Customer Sales and Service World Award.

The annual Customer Sales and Service World Awards program, with active participation from a broad spectrum of industry voices, encompasses the world’s best in sales and service or contact center individuals, teams, departments and achievements. The NVM Platform received a gold award in the Cloud Computing/SaaS Product or Service for Contact Center category.

Also Read: NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award

NVM’s global cloud telephony platform is an intelligent, multi-tenant contact center and inside sales solution that joins up all communications channels and plugs straight into an organization’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.

John Eng
John Eng

“We are honored to be recognized as a gold Customer Sales and Service World Award winner,” says John Eng, Chief Marketing Officer at NewVoiceMedia. “Our cloud contact center platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience.”

Also Read: NewVoiceMedia Wins 2018 CUSTOMER Magazine Product Of The Year Award

NVM is a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data.

Recommended Read: NewVoiceMedia Brings Salesforce AI into the Contact Center

Gannett Completes Acquisition of WordStream

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Gannett Completes Acquisition of WordStream

Gannett Is Now Able to Offer a Full Spectrum of Digital Marketing Services

Gannett Co., Inc. announced that it closed the acquisition of WordStream, Inc, a provider of cloud-based software-as-a-service (SaaS) solutions for local and regional businesses and agencies to optimize their digital marketing services campaigns. The closing of the transaction follows the receipt of all necessary regulatory clearances and approval of the transaction by WordStream shareholders.

“Today’s announcement is an important milestone as we further accelerate our digital transformation with the addition of WordStream”

Bob Dickey
Robert Dickey

“Today’s announcement is an important milestone as we further accelerate our digital transformation with the addition of WordStream,” said Robert Dickey, president and chief executive officer of Gannett. “The acquisition of WordStream immediately expands our addressable market with Do-it-Yourself (DIY) SaaS solutions. Gannett is now able to offer a full spectrum of digital marketing services to any local or regional business or agency, which, combined with our large, local sales presence, will allow us to grow our share of local digital advertising.”

Also Read: How Bloggers Can Expand Revenue Quickly and Efficiently: 4 Learnings Coming from Ungagged London

As previously disclosed, the purchase price was $130 million in cash, net of cash acquired, plus up to an aggregate $20 million earnout payable in 2019 and 2020 based on achieving certain revenue targets. The acquisition was funded from a combination of cash on hand and borrowings under the Gannett’s revolver. In the first year, WordStream is forecasted to contribute approximately $55 million in digital marketing services revenue and approximately $16 million of Adjusted EBITDA. Gannett anticipates the transaction will be accretive in the first full year of operations. Gannett intends to update its full-year guidance on its second-quarter earnings call in early August to reflect the addition of WordStream.

Jefferies LLC acted as exclusive financial advisor and Skadden, Arps, Slate, Meagher & Flom LLP acted as legal advisor to Gannett in connection with this transaction. Houlihan Lokey acted as exclusive financial advisor and Gesmer Updegrove acted as legal advisor to WordStream in connection with this transaction.

Recommended Read: $150 Million Deal… Gannett Acquires PPC Giant WordStream

NetScore Named NetSuite Vertical Alliance Partner of the Year

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NetScore Named NetSuite Vertical Alliance Partner of the Year

Netscore, a Leading Provider of Retail and Wholesale Distribution Solutions in the Cloud, Today Announced That It Was Selected as Oracle NetSuite’s 2018 Vertical Alliance Partner of the Year at NetSuite’s suiteworld18 Conference.

NetScore, a leading provider of retail and wholesale distribution solutions in the cloud, announced that it was selected as Oracle NetSuite’s 2018 Vertical Alliance Partner of the Year at NetSuite’s SuiteWorld18 conference.

Craig West
Craig West

“NetScore’s mission of being the one-stop shop for small to medium-sized businesses is really what sets it apart from the rest,” said Craig West, vice president of alliances and channel, Oracle NetSuite. “The NetScore team is able to bring everything a small to medium-sized business needs from the NetSuite standpoint – scripting, customizations, configurations, and support – plus building vertical focus SuiteApps to meet industry specific needs.”

Also Read: Oracle + NetSuite is Recognized By Frost & Sullivan As A Leader in Customer Value

Raj Kellampalli
Raj Kellampalli

“We are honored to be recognized as the Vertical Alliance Partner of the Year,” said Raj Kellampalli, NetScore’s chief technology officer. “Our success can be attributed to the trust we’ve built with our customers and the NetSuite community by delivering what we promise and providing leading practices developed from years of experience working with hundreds of NetSuite customers.”

Over the past year, NetScore has strengthened its service offerings for retail and wholesale distribution customers by building deeper technical expertise and continuing to focus on emerging and mid-market customers that are new to the cloud and new to NetSuite.

“Using our NetSuite expertise, we want to help customers get started on NetSuite, and quickly begin moving forward in the right direction, so they can grow their business and be successful,” said Vamshi Krishna, NetScore Senior Technical Consultant.

Moving forward, NetScore intends to invest its resources in building deeper competencies in the wholesale distribution space. NetScore also plans to invest in aligning itself with NetSuite’s strategy of global expansion, specifically in JAPAC, EMEA, and emerging markets, as well as in the development of more productivity tools that utilize artificial intelligence and other new technologies for the NetSuite platform.

Recommended Read: Business Users Demand Self-service Data Preparation Tools to Optimize Analytic Insights

How Google is Transforming Audience Analytics Market

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How Google is Transforming Audience Analytics Market
How Google is Transforming Audience Analytics Market

A Brief Look at How Analytic Tools Offered by Google are Changing the Business of Audience Analytics

According to a recent report, more than 3 billion people exist online. Easy to say, the World Wide Web (www) is now among the biggest computing phenomenon in the human history.

Google, which originally began operations as a search engine website, has now grown into a multi-faceted marketing and advertising platform since 2005. For marketing teams, Google’s business analytics tools have made a big difference in the way brands identify and connect to the internet users, who eventually turn into online customers.

For online marketing teams, Google’s business tools have laid the ground rules of how to essentially start the initiation of a truly omnichannel customer targeting campaign.

What is Audience Analytics?

Globally, as buying increasingly happens online and with almost every brand having their presence in the digital space, conversations around products are happening majorly on social media channels like Facebook, Twitter, Instagram etc.

These conversations act as an elixir behind a company’s drive to deliver everything starting from customer expectations to product development. With these newer platforms and engagement rules changing, businesses were not very confident if they were grasping the dynamics of this information correctly.

Later as things began to streamline, the industry realized that it is not what is being said about a product or it’s competitors but it has more to do with who is doing most of the talking that controls the trend. This was defined as Audience Analytics and it was invented to help companies fully understand who their current and future customers are likely to be.

The system of deriving market insights from this information was all thanks to Google’s business analytical tools that broke in and standardized new marketing capabilities.

Today, companies define their marketing strategies through the audience insights they receive via Google Tools, Google becoming synonymous with analytical authority.

Also Read: Google Ads Click Identifier Launched To Display Contact Information On All Ad Visitors

The tools mentioned below with their specific attributes allow comparing and building a robust list of an enterprise’s targeted audience. Marketers can then go ahead and improvise in order to infuse product-related unique campaigns. This should result in pulling and winning customers towards the product and sustain them in the long run.

Exploring Google’s Business Integrations

The major chunk of analytics market and Google’s ability to transform it is based on how effectively organizations can absorb tools. If integrated correctly, Google’s business tools have the power of building a chain of positive events in order to deliver business objectives

Google Keyword Planner

Google Keyword Planner helps marketers kill two birds with one stone. Not only does it help in building a ‘Pay Per Click’ advertisement model based on the search term, it also helps in a huge way to develop website content containing the main keywords. Keyword-rich content assists to build a robust landing page attracting website traffic. Business users will need to have an active Google AdWords account in order to leverage full benefits of the Keyword Planner Software, however, the software, per se, is free. It works simply by the software’s interface prompting the user to submit information about what this user wants to know about the search term.

The entry in the form can be further filtered by selecting options for location, language, duration etc. Additionally, if the user wants Google’s Search Engine partner results to be included in the final output, there is an option for the same as well. Once the desired filter combination is applied, a user has to click on the ‘Get Ideas’ Tab in the Planner to get the statistic.

The statistic is spread out in two parts; ad group ideas and keyword ideas. The planner will also suggest a list of keywords that are similar to the original keyword. This will depend on the targeting choices and the date range that the search was done for. Ad groups will give statistics on the derived keywords for targetting an audience and will give individual statistics for each keyword. The entire range of Keyword Planner features can only be accessed if the user reflects to be doing some median spending on his/her AdWords account.

Hence, by simply glancing at the result a business can be confident about the interest level of people in the product that they wish to advertise for helping build a fact-based audience profile.

Also Read: Google Bulletin Validates Vita Mobile Systems Crowdsourced, Geolocation Mobile App VITA

Google Correlate

Google Correlate is a unique and futuristic tool that allows its users to use a dataset in order to derive search queries. In most cases, users will not have an original or an acquired data set. Although, Google accommodates that by facilitating a user to enter simple search terms and procure a dataset instantly.

The data around this has been stored in Google Servers since 2003 with Google assuring weekly updates for the same. The data displayed on the website can be a fantastic tool to build audience profiles. A business can get all the related keywords that are closely similar to the main keyword in order to build buyer personas subsequently initiating targeted marketing.

Another amazing feature is that several tweaks can be applied to Correlate in terms of location, audience etc. allowing business users to run a variety of combinations for profiling their audience.

Google Correlate is perfect for organizations who want to create a flagship business around products from a certain segment. As an example, if a wellness segment business has already established their mark in wellness centers, they can use this tool and find out what do people search around wellness centers and launch a product based on the search conclusions like say, green tea or Yoga mats.

Also Read: Google, Kaon Interactive and Lenovo Disrupt Enterprise Sales With Breakthrough Standalone Virtual Reality Headset Experience

Google Trends

As the name suggests, Google trends efficiently track what people are searching, globally. This software functions in an opposite way when compared with Google Correlate and is very useful to initiate virgin marketing campaigns or market research. Hence it becomes the primary tool for businesses and marketers for digital marketing campaigns and the strategy to go about the same. Access to this tool allows the user to check the popularity of the desired keyword from the year 2004 and how the popularity has fluctuated over the years via the use of diagrams and charts.

Five separate keywords can be compared at a time giving a fair idea of how interested the intended audience is in what is being searched along with displaying spikes in popularity over a duration of time. Google Trends also has filter functionality and the results can be filtered according to time, geography, subject, type of medium used to search etc.

The brilliance of long-term data and real-time popularity fluctuation numeric provide marketers to build a roadmap and present it to company stakeholders so that they can build products that stay popular over a longer period of time.

Google Trends has a feature that allows a user to receive prompts about related queries that are in conjunction with the original search term. The allied terms too can be drilled down further. Google Trends is a powerhouse when it comes to keyword analysis as it displays the capability of completely dissecting a search term via its brilliant algorithm.

Google Analytics

Another fantastic tool for generating from google’s technological labs, Google Analytics is the most preferred tool when it comes to casual users willing to monitor their website traffic. Google Analytics which is integrated with Google AdWords helps users check the performance of their marketing campaigns by monitoring their landing pages and checking conversions rather than just visits. If sales were not the business objective, monitoring of any other business objective(s) like leads, views or downloads is achievable as well.

Google Analytics can check the duration a user visits the website and the user’s geographical location coupled with visitor segregation features. Google has managed to diversify its analytical part to cater to the e-commerce industry as well as facilitating monitoring of sales, revenues, stocks etc. With the invention of real-time monitoring, Google entered into the niche software sphere of permitting users to look at site visitors as these visitors browse the site. This feature allows 100 licenses, each license corresponding to one website, although licensing per se happens depending on visitor number to the website. The site has to have less than 5 million visits in order for real-time monitoring to work unless integrated with AdWords.

Google Website Optimizer as a pre-integrated feature in this platform compares behaviors of several groups other than one’s own helping marketers devise marketing strategies in foreign regions. Special modifications allow Google Analytics to even monitor advertisements of social media platforms, however, it is not very common as such platforms have their own analytic provisions.

Google set to lead futuristic marketing

This was just an introduction to the aspect specifications of Google’s business tools, but this is really only the tip of the iceberg. Google will be a game changer in the digital marketing sphere and would introduce the world to brand new avenues that would be true ancillaries towards futuristic marketing.

Recommended Read: Google’s Sundar Pichai is Most Reputable CEO in the World: 2018 CEO RepTrak

Five Strategies to Boost Donor Retention Using Email Marketing

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Five Strategies to Boost Donor Retention Using Email Marketing
Five Strategies to Boost Donor Retention Using Email Marketing

Understanding the Importance of Donor Retention Is Equivalent to Ensuring That the Retention Program Is Constantly Expanding

Contributing to a noble cause adds value to corporate identity of any business. It aids in supporting welfare and promoting goodwill initiatives. Email marketing is an important medium of communication in maintaining a good relationship with nonprofit donors. It is the point of contact which must be utilized whenever necessary, especially since the power of communication is marked as high importance here.

Donor Retention involves varied fundraising methods across regular, monthly and yearly donors since they lend help to nonprofits over prolonged durations of time. Donor Retention is incredibly necessary for nonprofits since a loss of donors would mean a loss of funds and a definite lag in progressing towards the cause.

What Is the Importance of Donor Retention for Nonprofits?

Donor Retention is of significant importance since the acquisition of first-time donors is time-consuming and expensive. Moreover, building relationships which matter with donors that stand for the same cause as you are incredibly important. Cultivating these relationships to be more of permanence than a one-time effect will be valuable for the nonprofit in terms of funds, bridging divides and creating a community of well-wishers.

What Is the Impact of a Strong Donor Retention Program?

Focusing your efforts on a strong retention program would mean

  • Spend Less, Get more
    It is decidedly cheaper to obtain a second donation from a prospect who has already donated earlier. On the other hand, it is tricky to convince a person who is new to this concept. In the nonprofit world, spending less to get more is a tactic organizations must enforce since the income increases and the expenses would decrease.
  • Sustainable Funding
    Building sustainable funding for your nonprofit can be done by keeping in place a donor retention strategy. This strategy must be aimed at stimulating all current donors to stay involved with the organization and beliefs of its practices, thus improving the quality of work performance in general.

Also Read: Personalizing Email Marketing Is The Key to Success In 2018

Understanding the importance of donor retention is equivalent to ensuring that the retention program is constantly expanding, thus improving work balance and the stream of funds flowing in. A strong retention program in place would mean an increase in productivity and a cemented brand image.

How Can You Create an Effective Donor Retention Strategy?

According to Erik Daubert from Growth in Giving Initiative “An intentional donor retention and stewardship plan can keep donors coming back and even giving more from one year to the next! A well-designed strategy can retain and grow your major donors while investing in the current and future value of smaller donors. In this way, you deepen your relationships with current major donors, while building relationships with your major donor prospects (current smaller donors) of the future.”

Retaining donors is a grave concern with nonprofits. A recent study by the 2017 Fundraising Effectiveness Survey Report shows that only 46% of donors have donated to the same organization for two years in a row. This leaves a wide margin of potential waiting to be reaped.

From social media outreach to active fundraising campaigns, there are umpteen ways of maximizing the potential to achieve high productivity in donor retention.

One of the best ways to boost retention is with the concept of email marketing. Email marketing helps connect your brand with the right audience by increasing sales and generating revenue. Effective email marketing converts prospective leads to active customers and is one of the most direct yet effective methods.

Also Read: Elite SEM Acquires Email Aptitude, Completes Full Digital Offering With CRM, Email Marketing, & Creative Services

Five Strategies of Email Marketing for a Successful Donor Retention Strategy

Making email marketing campaigns which can channelize a direct communication platform for your donors and the organization is important and extremely beneficial. By following the guidelines for an effective email strategy, the donor retention program can be successfully used to target one-time donors and nurture leads to full-time prospects.

  • Importance of Subject Lines:
    Apart from the main body of the email, focusing on subject lines is a critical aim to determine how a recipient will engage with the message delivered. Opening an email is largely bent upon the subject line and the gist of what it conveys. This is especially true since the average consumer today is bombarded with irrelevant advertising emails on a daily basis. An effective email subject line will require the content to be concise (maximum five words), precise (the prospect needs to gauge the outline), personalized and focused. 
    Select recipients may also be more likely to open emails that have the nonprofit organization’s name since they’ve been engaged with the business before. Having an email list of old and new donors would be of preference here. Never neglect a subject line since it could mean losing an important donor in retaliation.
  • Utilizing Donor Retention Tools:
    Using email marketing software is a great method for personalizing emails and taking a step ahead in the donor retention strategy. Organizations can further take the game of personalization ahead by using CRM software or other digital donation tools.
    CRM software can aid in donor retention and conversion since it can hold innumerable accounts of information of your donors, their contact information and even their personal preferences. Putting a CRM to use by email segmentation will deliver relevant emails to each recipient. Organizations can gain a better knowledge of which emails lead to donations and event registrations by behavioral tracking and click-through rate per email.
    Digital donation tools can deepen direct engagement, increase donor impact and encourage new types of engagement. Point to note here is that any new email marketing strategy or donation tool must be open to retaining and converting donors.
  • Personalizing Emails:
    The old-school rule of email marketing personalization applies for donor retention strategies too. Personalizing emails involves mentioning the donor’s name in the body of the email or in the text of your donation appeal. Donor segmentation is necessary for fundraising and marketing, thus being a core feature for retention strategies. Segmenting donors on the basis of key groups such as Past Donors, Recurring Donors, Newsletter Recipients, Members, Volunteers etcetera will be useful in curating an email personalization strategy. Each group must receive emails associated to their identity within said nonprofit.
  • Incorporation of Digital Media:
    Simple text-printed fliers and pamphlets are obsolete now. The digital era involves exciting mediums that deliver fresh content on every platform inclusive of mobile apps, social networking sites, blogs and video streaming sites. The best way of personalizing email marketing to boost donor retention strategies can now include visually-appealing digital multimedia. Benefits of including digital content in an email will eliminate the need to fill in huge blocks of text which may bore the reader and seem repetitive.
    Creatively tackling email campaigns with multimedia content can include:

    • Photos of current staff, volunteering activities, work environments or anything which can add interest to the big picture of the donor campaign
    • Interactive elements of campaigning and events related to the non-profit
    • Infographic charts
    • Fundraising scales which can show donors the efforts put into the organization’s cause
    • Short videos which can be embedded in the email to fit the cause and appeal

     

Five Strategies to Boost Donor Retention Using Email Marketing

  • Relevant updates for further engagement:
    After a donor makes a contribution, an auto-email response is generated thanking them for their support and efforts. Don’t let the engagement end there. Always make sure to fill in (not spam!) their inboxes with relevant insights based on upcoming events, the current scenario as well as future planning.
    Provide a way to count in further engagement by incorporating membership programs, special tickets to fundraising events, rewards for volunteering among other benefits to encourage donors to believe in your cause.

Five Strategies to Boost Donor Retention Using Email Marketing 1

How to Manage Fundraising Campaigns?

Managing fundraising campaigns of large or medium-sized focus groups are not tasks that can be optimized to its full capability manually. This is when Donor Management Solution Software has stepped in. These donor management solution platforms are excellent means of organizing, reporting and handling data of numerous accounts across varied profiles. The database of the software can hold data starting from A-Z and is by far more efficient, less disorganized and highly opted for by nonprofits to suit their needs.

Some of the top Donor Management Solutions software include:

The purpose of a nonprofit organization should include messages that engage with your recipients in the most genuine path of interaction. Boosting donor retention need not be a struggle anymore since the email marketing strategies above are a definite guide to promote business and aid nonprofits in meeting their targets.

Recommended Read: Oracle Recognized as a Leader in Email Marketing by Independent Analyst Firm

AI Breakthrough Announces Inaugural Artificial Intelligence Breakthrough Award Winners

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AI Breakthrough

Program Recognizes Top Artificial Intelligence and Machine Learning Companies and Solutions

AI Breakthrough, an independent organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market, announced the winners of the inaugural AI Breakthrough Awards program. The winning AI Breakthrough selections showcase AI and machine learning technologies and companies that have both succeeded in pushing ingenuity and exemplifying the best in AI solutions across the globe.

“The global AI market is expected to be worth over seven billion dollars this year, and the industry is growing exponentially with numerous exciting technological developments progressing daily,” said James Johnson, managing director at AI Breakthrough. “With this amazing rate of market growth and development, AI Breakthrough is determined to recognize the standout AI solutions and companies. We are grateful for all of the nominations submitted and we are thrilled to announce the results of our inaugural program. Congratulations to all of our 2018 AI Breakthrough Award winners.”

The AI Breakthrough Awards program recognizes the artificial intelligence innovators, leaders and visionaries from around the world in a range of categories, including AI Platforms, Smart Robotics, Business Intelligence, Virtual Agents and Bots, Natural Language Processing, industry-specific AI applications and many more. The program attracted more than 2,500 award nominations from over 15 different countries throughout the world.

Also Read: Anodot Wins Best Use of AI for Game Development in the 2018 AI Breakthrough Awards

Winning products and companies were selected based on a variety of criteria, including most innovative and technologically advanced products and services, with the ultimate goal of recognizing the “Break Through” nominations for AI technologies and companies.

Jensen Huang
Jensen Huang

The 2018 AI Breakthrough Award winners include:

AI Industry Leadership
-Best Artificial Intelligence CEO: Jensen Huang, NVIDIA
-Best AI Startup: Fusemachines
-Best Overall AI Solution: Verint, Intelligent Self-Service
-Best Overall AI Company: Google

AI Platforms
-Best Machine Learning Platform: Veritone
-Best Machine Learning Company: Infinia ML
-Best Deep Learning Platform: Deep Cognition
-Best Overall AI Platform: Qualcomm, Snapdragon Neural Processing SDK

Business Intelligence and Analytics
-Best Predictive Analytics Platform: Ambyint
-Best Predictive Analytics Solution: Sundown.ai
-Best Behavioral AI Solution: Knowmail

Natural Language Processing (NLP)
-Best Natural Language Understanding (NLU) Solution: True AI
-Best Conversational Interface: SoundHound
-Best NLP Platform: Sinequa

Also Read: Linc Global Named Best AI Solution for Customer Service

Virtual Agents and Bots
-Best Intelligent Personal Assistant: x.ai
-Best Chatbot Solution: Progress, NativeChat

Robotics
-Innovation Award for Cognitive Robotics: Intuition Robotics
-Best Overall Robotics Company: Airobotics

Decision Management
-Best Decision Management Solution: Pipeline

Robotic Process Automation (RPA)
-Best Robotic Process Automation Solution: Myndshft, M:IATM
-Best Robotic Process Automation Company: Blue Prism

Virtual Reality
-Best Use of Virtual Reality for Enterprise Applications: Alcatel-Lucent Enterprise
-Best Overall VR Company: Oculus VR

Industry Vertical Applications
-Best AI-based Solution for CyberSecurity: ExtraHop
-Best AI-based Solution for Financial Services: Sage, Pegg
-Best AI-based Solution for Healthcare: Curematch
-Best AI-based Solution for Transportation: Netradyne
-Best AI-based Solution for Manufacturing: Citrine Informatics
-Best AI-based Solution for Advertising: AdTheorent
-Best AI-based Solution for Marketing: Invoca
-Best AI-based Solution for Education: Osmo

Recommended Read: DeepBrain Chain Launches AI Mining Workstation; Aims to Become the “Uber of AI Computing”

Data443 Secures Global Rights to Leading WordPress GDPR Solution

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Data443

Data-Security & Privacy Leader Brings Award-Winning Data Classification, Governance, Discovery & GDPR Compliance Capabilities to Over 20,000,000 Websites

Data443 Risk Mitigation, Inc., a leading data security company, today announced it has secured the global technology, branding, and ongoing management rights to leading WordPress GDPR solution: The WordPress GDPR Framework. The WordPress GDPR Framework is an open-source plugin developed by Codelight, a leading EU-based WordPress developer, to address the EU’s recent General Data Privacy Regulation (GDPR).

WordPress, the world’s leading web hosting and content management ecosystem, powers roughly 50 to 60 percent of the world’s content management and e-commerce sites with over 20,000,000 sites using the open-source software for their primary corporate website and intranet, with a significant number of those sites delivering e-commerce services.

Also Read: Five Inconvenient Truths of Multi-touch Attribution (MTA)

Data443’s entry into the WordPress content management system (CMS) space is a natural progression of the company’s approach to reach the millions of organizations that are subject to data privacy laws globally yet do not have a significant existing capability for compliance. The WordPress GDPR Framework is also a natural complement to Data443’s existing solution set, which includes its award-winning data classification and governance technology, ClassiDocs™.

“The CMS ecosystem is diverse and far-reaching, and touches many aspects of business operations that are subject to data privacy regulations, from corporate communications to marketing and e-commerce,” said Jason Remillard, CEO and founder of Data443 Risk Mitigation, Inc. “WordPress leads worldwide in the CMS space with roughly 500 new sites being built daily. Being at the top of the WordPress Plugin app store with our GDPR solution significantly extends our market reach. By fortifying The WordPress GDPR Framework with ClassiDocs and other capabilities we have in the labs, we will expand our enterprise, cloud, and on-premise capabilities and deliver a substantial benefit for the many organizations looking to fast-track GDPR compliance and data subject access request (DSAR) capabilities.”

Also Read: Cannes Lions Witnesses World’s First Augmented Reality Video Ad Format

Indrek Kõnnussaar
Indrek Kõnnussaar

The WordPress GDPR Framework is developer friendly and allows organizations to enable GDPR-compliant features such as allowing both site users and visitors without accounts to automatically view, export, and delete their personal data as well as track, manage, and withdrawal consent. These capabilities will bolster the already rich ClassiDocs framework and be offered through Data443’s sales and marketing channels as well as the WordPress Plugin app store.

“Data443 has the sales and marketing channels that will extend the reach and capabilities for existing and new clients of The WordPress GDPR Framework offering,” said Codelight founder Indrek Kõnnussaar. “What started as an offering to the community to help them with GDPR requirements has exploded into numerous capability and functionality requests. With over 30,000 downloads and more than 10,000 active installations to date, the project has grown beyond our expectations and we expect that to continue. The Data443 team is best positioned to carry this project forward and we are excited to work with them to bring it into the future.”

Recommended Read: Taboola Announces Global Self Service Business Has a Run Rate of Nearly $100 Million in Its First Year

Trustifi Announces Top 5 Tips to Protect Unsuspecting Summer Vacationers From Email Hacking

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Trustifi

Trustifi, a leading developer of secure digital communications, announced today the top 5 tips summer travelers should consider when logging in to check and send emails. Email hacking has exponentially increased over the past 6 months, with numerous cyber attacks aimed at exploiting vulnerabilities in both nonsecure and secure emails. With summer traveling underway for millions of Americans, Trustifi has listed the top 5 tips travelers should be cognizant of, when checking and sending email.

Also Read: Five Inconvenient Truths of Multi-touch Attribution (MTA)

Top 5 Tips:

  • Double check with a venue’s employee that you have the right name of the public/free Wi-Fi host when checking your email at a vacation/travel destination
  • If you want to better safeguard your email while on vacation, just use your wireless provider’s connection
  • If using free or public Wi-Fi while traveling this summer, try to avoid sending any confidential/sensitive data that could compromise your identity, safety and pocketbook
  • Consider encrypting your emails while vacationing this summer
  • Avoid using Internet devices other than your own to login to your email account

Also Read: Cannes Lions Witnesses World’s First Augmented Reality Video Ad Format

Plantronics Completes Acquisition of Polycom

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Plantronics

Plantronics announced that it has completed its acquisition of Polycom. The acquisition of Polycom will accelerate and expand Plantronics’ vision and enable it to deliver the broadest portfolio of end points in the Unified Communications and Collaboration (UCC) ecosystem.

Joe Burton
Joe Burton

“We are pleased that Plantronics and Polycom are moving ahead as one company focused on putting people at the center of every collaboration experience,” stated Joe Burton, Plantronics’ President and Chief Executive Officer. “Plantronics now offers an unparalleled portfolio of integrated, intelligent solutions that spans headsets, software, desk phones, audio and video conferencing, and cloud services. This combined offering empowers people with the tools and flexibility they need to create the best experience when connecting to what is most important to them.”

Also Read: Interview with Bryan Cheung, Chief Executive Officer at Liferay

UCC and team collaboration technology are unlocking human potential at work and at home. With this acquisition, Plantronics is focused on voice, video, content, and cloud solutions for every place that technology touches people as they work, share, collaborate, and play. As trends in enterprise communications move toward open work spaces and flexible work arrangements, the ecosystem of platforms and devices continues to expand. With the addition of Polycom’s leading portfolio, Plantronics can offer a premium experience regardless of the UCC solutions selected by the customer.

Ira M. Weinstein
Ira M. Weinstein

“The combination of Plantronics and Polycom comes at a critical time when customers are searching for high-quality audio and video solutions that are easy to buy, easy to use, and easy to manage,” said Ira M. Weinstein, Founder, Recon Research. “The company’s offerings work with on-premises, cloud (service provider) and hybrid platforms, giving customers the flexibility to choose their deployment method and cloud migration timing.  In addition, its global channel and technology partner ecosystem fosters both innovation and global reach. We’re expecting great things in the future from the new and expanded Plantronics.”

Recommended Read: Interview with Andy Byrne, Chief Executive Officer, Clari

Plantronics expects the acquisition to be immediately accretive to Non-GAAP earnings per share and believes it can achieve annual run-rate cost synergies of $75 million within 12 months. Non-GAAP earnings per share may exclude charges related to stock-based compensation, purchase accounting adjustments, acquisition and integration costs, restructuring and other related charges, litigation settlements, as well as the tax impact of these items and any discrete tax adjustments.

Under terms of the acquisition agreement, Plantronics acquired Polycom at a $2.0 billion enterprise value with the total consideration consisting of approximately $1.638 billion in cash and 6.352 million Plantronics shares, resulting in Triangle Private Holdings II, LLC, which was Polycom’s sole shareholder, owning approximately 16.0% of Plantronics following the acquisition. Under the terms of the transaction, Frank Baker, Co-Founder and Managing Partner, Siris Capital Group (an affiliate of Triangle Private Holdings II, LLC), and Daniel Moloney, Executive Partner, Siris Capital Group, were appointed to Plantronics Board of Directors and have been nominated for election by Plantronics’ stockholders at the 2018 Annual Meeting of Stockholders.

Also Read: MarTech RADAR 2018: Top 150 B2B Technology Companies You Should Follow

In conjunction with the closing of the acquisition, Plantronics today completed the financing of the transaction through a $1.275 billion term loan priced at LIBOR plus 250 bps, maturing in July 2025 (“Term Loan”). Proceeds of the Term Loan, along with cash on hand, were used to finance the acquisition as well as pay related fees and expenses. Additionally, Plantronics concurrently replaced its existing $100 million credit facility with Wells Fargo Bank, N.A. (“Wells Fargo”), with a new $100 million credit facility. Wells Fargo led the new Term Loan facility, as well as the replacement of the existing credit facility and will act as administrative agent for both the Term Loan and new credit facility. Foley & Lardner LLP acted as outside legal counsel for Plantronics. Further details regarding the terms of the Term Loan and new credit facility are outlined in Plantronics’ Current Report on Form 8-K to be filed today with the Securities and Exchange Commission.

Also Read: Five Inconvenient Truths of Multi-touch Attribution (MTA)

Bazaarvoice Welcomes All Brands to the World’s Largest Shopping Network

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Bazaarvoice

Bazaarvoice, Inc. today announced that brands can now reach more than a billion shoppers each month by distributing ratings and reviews into the Bazaarvoice Network, no matter who their review collection provider is. With access to Bazaarvoice’s vast retail network, brands can connect with shoppers, build and nurture relationships with their retail channel partners and improve search performance and product discovery.

Brands significantly maximize the value of their hard-earned review content by syndicating to the Bazaarvoice Network, which includes many of the world’s leading retailers such as Macy’s, Argos, Cabela’s, Debenhams and DSW. Bazaarvoice’s sophisticated product matching and content distribution capabilities provide a turnkey syndication experience for brand clients. Additionally, the company’s combination of natural language processing technology and human moderation ensure that all ratings and reviews meet the highest quality and authenticity standards.

Also Read: Cannes Lions Witnesses World’s First Augmented Reality Video Ad Format

“In today’s shopping environment, brands need to connect with consumers everywhere they are shopping,” said Joe Davis, CEO of Bazaarvoice. “We’re excited to invite more brands to distribute their ratings and reviews to retailers in our network to amplify the reach and value of their content.”

Also Read: Five Inconvenient Truths of Multi-touch Attribution (MTA)

By syndicating to the Bazaarvoice Network, brands will benefit from:

  • Unrivaled scale: The Bazaarvoice Network includes the world’s top retailers, representing two-thirds of the IR100 in North America and nearly half of the IR100 in Europe; the nearest competitor’s network is one-tenth the size. Each month, Bazaarvoice syndicates more than 750,000 pieces of content and reaches more than a billion shoppers.
  • Seamless experience: Brands do not need to install or implement any software to syndicate to the Bazaarvoice Network. Brands can submit their product catalogs and review content that adhere to Bazaarvoice’s technical guidelines, then Bazaarvoice manages the product matching and distribution process to provide a turnkey experience.
  • Authentic, high-quality content: To maintain consumer trust and ensure all review content meets the highest quality and authenticity standards, all content in the Bazaarvoice Network undergoes moderation. Bazaarvoice moderates on average 4.6 million reviews within 72 hours of submission and prevents more than 100,000 fraudulent reviews a month.

The cost of distributing review content to the Bazaarvoice Network starts as low as $7,000 per brand per year and is available for brands today. Learn more about the scale and power of the Bazaarvoice Network here.

Recommended Read: Taboola Announces Global Self Service Business Has a Run Rate of Nearly $100 Million in Its First Year

EY Names Rauxa President and CEO Gina Alshuler Entrepreneur Of The Year 2018 Award Finalist

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EY Names Rauxa President and CEO Gina Alshuler Entrepreneur Of The Year 2018 Award Finalist
EY Names Rauxa President and CEO Gina Alshuler Entrepreneur Of The Year 2018 Award Finalist

Gina Alshuler Also Recently Named to DMN’s Marketing Hall of Femme

Full-service marketing agency Rauxa announced that President and CEO Gina Alshuler was named a finalist of EY’s Entrepreneur Of The Year 2018 Award in the Orange County Region. The EY awards program recognizes entrepreneurs who are excelling in areas such as innovation, financial performance and personal commitment to their businesses and communities. Alshuler was selected as a finalist by a panel of independent judges earlier this year among the best and brightest in the industry.

“I’m honored to be named an EY finalist amid this group of inspiring entrepreneurs,” said Alshuler. “This nomination belongs just as much to Rauxa as it does to me, especially as the agency continues to embody and champion both individual and collective innovation.”

Also Read: FieldEdge’s Steve Lau and Rameez Ansari Receive Ernst & Young’s 2018 Entrepreneur Of The Year Award

Now in its 32nd year, EY’s program has expanded to recognize business leaders in more than 145 cities and over 60 countries throughout the world. As President and CEO of the largest woman-owned advertising agency in the nation, Alshuler leads a staff of more than 250 across seven US locations. Under her leadership, Rauxa posts an average 22 percent year-over-year growth, working to ensure bleeding-edge solutions for clients such as Alaska Airlines, TGI Fridays, Verizon, Vans and Keep America Beautiful, among others.

This nomination comes on the heels of Alshuler’s recent honor from DMN’s Marketing Hall of Femme, celebrating female marketers who have taken risks, pushed limits and achieved standout success in their careers. Alshuler received her award from DMN this month, along with 14 other exceptional female leaders, at a ceremony in New York City.

Makers of results, Rauxa applies data, technology, and content to create measurable impact at maximum speed for clients that include Gap Inc., TGI Fridays, and Verizon. The country’s largest woman-owned independent advertising agency, Rauxa is powered by a team of more than 250 marketing professionals in seven locations across the country — defined by the maxim, “Head. Heart. Hustle.”

Recommended Read: Outreach CEO Manny Medina Is Entrepreneur Of The Year 2018 Award Finalist

Empowering Consumers to Control their Personal Data, Freckle Launches Killi

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Empowering Consumers to Control their Personal Data, Freckle Launches Killi
Empowering Consumers to Control their Personal Data, Freckle Launches Killi

Killi, the Revolutionary App Built on the Blockchain, Not Only Allows Consumers Control of their Identity but Provides F500 Brands with GDPR-Compliant Data

Freckle IoT, the leading multi-channel offline attribution company, announced the launch of Killi, a consumer application built on the blockchain that allows people to take back control of their identity from corporations that have been using it for their benefit without the consumers’ express consent.

Now available in both the Apple and Google stores in North America, Killi empowers consumers to consent to the use of their identity and to be financially compensated for it. By storing all transactions on the blockchain, Killi protects consumers’ privacy while providing brands and consumers with a full audit trail to expose which brands purchased consumers’ data – a global first. In purchasing data directly from the user, Killi redistributes the value of the data back to its rightful owner – the consumer. Payments to Killi users are currently made via direct deposits into PayPal and Amazon accounts. Additional redemption features, including to charity, will be released in the coming weeks.

“This app couldn’t be more timely. In 2017, there was a 45 percent increase in data breaches from 2016. And only in March of this year, news broke that Cambridge Analytica had acquired personal information about Facebook users,” explains Neil Sweeney, founder and chief executive officer of Freckle IoT. “Killi provides people an option to take back control of their identity and regain some privacy. Further, consumers will be able to choose, if they wish, to enter into direct financial contracts with brands and be directly compensated for the use of their data. It’s about time.”

Also Read: How Online Social Behavior Correlates With Product Purchase and Consumption

All companies that operate in the European Union (EU) must now comply with General Data Protection Regulation (GDPR), and its regulatory influence is even now extending to North America. The digital advertising ecosystem has historically depended on data that is not necessarily compliant with GDPR. This regulatory change creates a problem for companies who use data as a decisioning engine. Killi solves this issue by providing advertisers with a first-party user base that is 100% verified, opted-in and GDPR-compliant, while still able to be used in any global buying or data platform.

Freckle’s existing customers, who represent one-third of the Fortune 500, were the first companies privately invited to use and inform the development of Killi before its release.

“I wholly believe that consumers should own their identity, and using Killi is a great way for marketers to stay ahead of GDPR compliance,” says Warren Zenna, former head of Mobext at Havas Media. “The industry must change the way we approach data to continue to deliver the personalized experiences that our customers enjoy, on their terms.”

“With Freckle’s offline attribution solution now being powered by the people of Killi, brands and agencies can have more confidence in Freckle’s attribution than ever before. It represents the only offline attribution solution in the world powered specifically by consumers,” says Sweeney.

Also Read: Blockchain in Advertising: The Implications for Every Player in the System

Partners of Killi can also deploy brand surveys to the Killi user base to collect additional first-party insights, surveys for which the consumer will be paid. The app reinforces existing consumer loyalty redemption habits that have been successful for years. Surveys are available on a first-come, first-serve basis for the partners to customize. These surveys can be up to four questions in length and targeted to Killi users based on opted in and validated data points including country, region, gender, age and location, as well as by mobile handset, operating system and mobile carrier. Additional targeting parameters are imminent.

“Because Killi users will be paid immediately after responding to any survey regardless of their answers, we believe adoption will be incredibly high,” predicts Sweeney.

All data collected through Killi is 100 percent verified. Verification includes, but is not limited to, social validation and driver’s license barcode scanning, a ubiquitous North American identifier.

Using Killi is simple and easy to adopt. Brands and agencies are not required to understand the nuances of the blockchain nor change any buying or data infrastructure in order to work with Killi. Once a consumer’s data is purchased by a brand or agency, the data is dynamically moved from the consumer to the advertiser’s designated data or buying platform via the integrations that Freckle currently has with global demand-side platforms (DSPs), ad servers and data management platforms (DMPs).

Recommended Read: Interview with Tim Wilson, CEO and Principal at Qutee

Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning

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Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning
Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning

To Fight Fakes News and Fake Reviews, Marketers Should Aim to Provide the Best Experience Possible that Helps Drive Customer Loyalty, and Prompts Customers to Generate Even More Reviews

Customers and marketers are riddled with a common challenge — how to identify fake news and fake reviews online. According to a recent article by MIT Technology Review, MIT Media Lab researchers found out that fake news about all kinds of topics spread faster than those that are accurate. Especially, false political news!

Recently, BBC investigation discovered fake five-star reviews are being bought and sold for leading platforms like Amazon and TrustPilot, the efficacy of “zero-tolerance policies” is more questionable than ever. Collin Holmes, CEO of online review management tech Chatmeter, recommends that businesses should start taking a stance against purchased reviews and ‘review-gating’ (when a company encourages/incentivizes positive reviews while burying negative).

Collin Holmes
Collin Holmes, Founder and CEO at Chatmeter

How does the Fake News market survive in a highly open publisher marketplace?

Fake news survives because it’s typically sensational so it drives clicks. But we really see this as fake content, not just news, it’s been around a long time. We are just suddenly aware of it because it has a name. The reality is that this is about content. If there is a high volume of fake content – it outweighs real content unless you increase the volume and make it a priority. The best way to combat this is through truth and honesty in your own content.

Read More: Outbrain Launches ‘Sphere’ for Unbiased Audience Development

Start sharing lots of valuable content about your brand –  in your social media posts, in consumer reviews and your responses.  Search Engines are looking for relevant content and consumers want to work with transparent brands. So get engaged and be diligent. Content should be truthful, open, relevant, and respond to stories that may create fake content.

Recommended Read: [24]7.ai Removes Time, Cost and Risk Barriers to Chatbot Deployment

How big is the Fake review market? Does the B2B tech market also suffer from the malice?

While there are plenty of headlines and even some lawsuits around fake reviews, they’re not as much of an epidemic as many marketers think. The majority (53%) of consumers rarely or never see a fake review. Before marketers take a sigh of relief, the research found that while fake reviews aren’t top of mind, real reviews are more important than ever.

With 80.7% of today’s consumers using online reviews to influence their purchase decisions, a B2B tech brand’s online presence must be up to par with customer expectations in search, on social media, and within individual reviews.

What are the challenges facing Online Marketing review platforms? How can Chatmeter help these platforms against fake review posting?

It’s becoming harder than ever to win over today’s digital shopper. Often times, they’ve stopped listening to your marketing messages and instead depend on their peers for recommendations through word of mouth. It all boils down to the common trust that’s been established between shoppers, which in turn poses an opportunity for review platforms. A positive online reputation in local search sites and social platforms elevates a brand’s reputation.

Providing the best experience possible helps drive customer loyalty, which prompts customers to generate even more reviews. In order to compensate for certain fake reviews, Chatmeter launched Pulse, a sentiment analysis engine that helps businesses understand first-hand what their customers are experiencing so they can make actionable decisions on where and how to improve.

By becoming familiar with the needs and wants of your customers, loyalty and trust in the brand itself will naturally increase.

Read More: Is GDPR Really Changing Ad Tech?

How can review sites go beyond zero tolerance of fake reviews & start taking a stance against purchased reviews/ ‘review-gating’?

Simply having a zero tolerance of fake reviews is not enough to trump the presence of fake reviews.  It is the industry’s responsibility to go beyond zero tolerance and take a stance against purchased reviews and ‘review-gating’, which is when a company encourages or incentivizes positive reviews while burying negative ones.

As an industry, we must stress the importance of review sites, not as a way to simply identifying fake reviews, but also to ensure they do not impact the quality of local search results and rankings.

What measures can marketing teams take to improve beyond zero tolerance effort?

Marketing teams should begin to utilize new technologies to go beyond the zero tolerance effort, including the implementation of artificial intelligence and machine learning. With the increasing accuracy of AI, sentiment analysis tech, and machine learning, these technologies can join in with tech leaders in acting against a fake review, through capturing these reviews more quickly and accurately than a human could.

We anticipate the end of fake reviews to be closer than ever, with the joint forces of these new technologies and marketing teams acting together to go beyond a zero tolerance effort.

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Tell us about the impact of AI, sentiment analysis tech & machine learning on fake content.

As mentioned, the impact of AI, sentiment analysis tech, and machine learning have a crucial impact on capturing fake content. Pulse is Chatmeter’s AI tool that allows us to speak to the role AI can play in identifying fake content automatically. With this tool, as well as others in the industry, artificial intelligence is utilized in capturing concerning fake reviews more proactively so that marketers and brands can rest assured that they have insight into everything that is being said, whether fake or true.

How can tech leaders and review platforms work together against Fake News malice?

Tech leaders in the industry have a responsibility to maintain the reputation of their company’s brand, and utilizing a review platform, such as Google Reviews, Yelp, or Facebook, is essential in trumping fake news. A surface level understanding of these platforms is unfortunately not enough when tackling fake reviews; tech players must have an in-depth knowledge of review platforms and an understanding of their algorithms in order to tackle fake content properly. Partnering with platforms to monitor, identify and flag malicious or fake content can provide brands with the visibility and actionable insight to resolve the threats being made to their brand’s reputation.

 Recommended ReadB2B Buying Disconnect: Are You Targeting the Right Set of Customers?

How do you work with Data Science and AI/ML to improve Content Advertising campaigns?

Chatmeter AI technology helps bring awareness of consumer reviews (i.e. Yelp, Google Reviews, etc.) and action to brands looking to improve marketing campaigns.

For example, Chatmeter provides insights down to the location level. Most social tools provide sentiment analysis across the entire brand. Chatmeter’s ability to geotag content locally, allows operators to know what specific issues are occurring at each location/region, without reading hundreds of reviews. Also, these AI technologies provide improved sentiment accuracy. Typical sentiment accuracy is around 70-80%, however, Chatmeter’s updated technology able to detect sentiment accuracy is scoring between 80-90% accuracy.

We also apply machine learning from ongoing data collected to improve accuracy over time and the engine itself gets smarter. Another benefit is seen through enhanced industry accuracy. Most sentiment algorithms are either open source or built for social across mentions on all brands and all industries. Chatmeter’s built in-house technology is optimized based on each industry we serve.

By doing this, we have greater accuracy for word variations based on industries. For example, “cold” for Hotels would be negative, like a cold shower, but “cold” for Restaurants would be good, such as a “cold” beer.

Read More: Key Martech-Focused Takeaways from Mary Meeker Internet Trends 2018

Thank you, Collin, for chatting with us on fighting Fake News and Fake Reviews!

Inuvo’s Artificial Intelligence Technology, IntentKey, Increases Intent to Visit Destinations By as Much as 81%

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Inuvo’s Artificial Intelligence Technology, IntentKey, Increases Intent to Visit Destinations By as Much as 81%
Inuvo’s Artificial Intelligence Technology, IntentKey, Increases Intent to Visit Destinations By as Much as 81%

Inuvo Was Able to Leverage the Intentkey for Streetsense on Behalf of a Historic Coastal Region’s Tourism Program

Inuvo Inc., a leading provider of artificial intelligence for advertising that serves partners, brands and agencies, announced how its IntentKey technology has increased the consumer’s intent to visit an Inuvo client’s destination by 81%.

Inuvo’s IntentKey is a patented, contextually-based, machine-learning technology created to mirror the manner in which the human brain can instantly associate ideas, emotions, places, people, and objects. This prospecting engine enabled Inuvo’s client, Streetsense, to reach consumers at the top of the consideration funnel, as they were planning their vacations.

When we think coastal vacation, we instantly associate concepts such as lodging/resorts, family vacations, sightseeing, lifeguards, fishing, dining and more. For humans, these are natural associations between concepts, learned through the consumption of information over time. Yet typical advertising targeting methods had been unable to make these kinds of connections to target the right audiences on the right web pages with the right message until now, with the IntentKey.

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The IntentKey was trained by 4 billion pages of content where it learned through a trillion examples the relative importance of how 25 million concepts relate to each other. The advertising power from this Artificial Intelligence (AI) cannot be overstated. For example, Inuvo was able to leverage the IntentKey for Streetsense on behalf of a historic coastal region’s tourism program to find precise concepts that put the advertisement in front of consumers as they were researching vacation options. In fact, Inuvo increased intent to visit more than three times the average score for tourism campaigns as measured by Nielson’s Normative Scores.

Jennifer Jasper, Senior Account Director at Streetsense, said, “I always look forward to being able to incorporate Inuvo technology into my Marketing Outreach Plan as it not only helps intercept visitors at the top of the funnel, but its patented technology allows us to identify, target and intercept those prospects in a completely different way. When paired with rich media ad units and the proper research, we have seen intent to visit a destination increase by as much as 81%. Who wouldn’t love those results?”

Recommended Read: How Deep is the Permeation of Artificial Intelligence?