Home Blog Page 4274

Lead Liaison Debuts Standalone Event Lead Capture And Management Solution

0
Lead Liaison Debuts Standalone Event Lead Capture And Management Solution
Lead Liaison Debuts Standalone Event Lead Capture And Management Solution

Lead Liaison, Debuts a Standalone Solution to Help Capture and Manage Leads at Marketing Events, Powered by GoCapture

Lead Liaison announced a new event lead management solution powered by their event lead capture app, GoCapture!. Previously, GoCapture! was only available as an add-on to the company’s robust marketing automation platform, Lead Management Automation (LMA). Now, the solution stands on its own, providing businesses with everything needed to manage leads before, during, and after any trade show or marketing events. It also seamlessly integrates with their free CRM, called OneFocus, and marketing automation platform, or any third-party CRM or automation supplier.

Also Read: Lead Liaison Launches Sales and Marketing University

Kathleen Chance

TOMRA Sorting Solutions was one of the first to make use of this standalone solution. “After reviewing multiple lead capture companies, TOMRA began working with Lead Liaison and tested GoCapture! at a number of US and European trade shows. Lead Liaison has been amazing to work with. During these tests, Lead Liaison was available to assist and we were able to make a number of adjustments on the fly based on live feedback from our sales team on the trade show floor,” said Kathleen Chance, Sales & Marketing Support Manager, TOMRA.

GoCapture! allows users to customize forms, quickly capture pre-qualified leads onsite, and then immediately segment, tag, follow up, and nurture those leads without missing a beat. What makes Lead Liaison’s solution particularly unique, is that they do not restrict usage across all users, mobile devices, back office users, and events. No other lead capture app on the market does this.

The sales and marketing solution provider wanted to offer this as a standalone solution because the company had the chance to offer a unique business model. There is nothing in the market that has the flexible license structure and unlimited usage options that Lead Liaison offers. Even companies that offer similar solutions have very restrictive business models when it comes to a number of users, devices, and events.

Also Read: Lead Liaison and iDonate Partner to Provide a Better Way to Collect Giving for Nonprofits

Ryan Schefke

“It was a natural extension to what we do. We saw a gap in the market and an overall need. No event lead capture solution has a native integration with marketing automation and CRM. Before our solution, companies would hack together forms and solutions from their marketing automation provider. Nothing was purpose-built for marketing events. We wanted to be the first to market with this unique solution. Having a single platform to manage your event creates efficiency gains as one system manages all aspects of your workflow from point-of-capture to customer – with no limits,” said Ryan Schefke, Customer Success Manager.

Information can be collected by scanning a badge, scanning a business card for transcription, auto-populating from a list, or having the lead fill out a form at a kiosk. The app works on iOS and Android smartphones and tablets.

Lead Liaison’s event lead management solution also hosts a powerful “back office,” through which the leads can be imported, synced, segmented, tagged with appropriate event information, enriched with social data, and placed into a nurture campaign.

Recommended Read: Here is What’s Wrong With CRM

BirdEye Cracks Down On Review Authenticity

0
BirdEye Cracks Down On Review Authenticity
BirdEye Cracks Down On Review Authenticity

BirdEye’s New Measures Ensures that Reviews Contain Quality Content from Verified Users

Customer experience leader BirdEye announced that it has enhanced its platform to further safeguard review authenticity. The new features include stricter user authentication, review content relevance requirement and spam and slander detection algorithms.

To step up user authentication, BirdEye now requires a verified social login from anyone attempting to write a review on a BirdEye business profile. Customers can write out their review and select a star rating, but in order to submit this feedback, they are now prompted to log in using Google, Facebook or LinkedIn.

Also Read: Cisco, Olav Thon Gruppen, Samsung, Moleskin Among the Winners of 2018 Markie Awards

Reviews with little or no text are not valuable to consumers since they contain no information about what was good or bad about the reviewer’s experience. BirdEye’s new 50-character review minimum is intended to improve the relevance and richness of content within each review. Every user is now encouraged to provide detailed feedback on their experience to help other users.

BirdEye has also enhanced its fraud detection algorithm designed to identify, flag and filter any reviews containing spam and slander. This includes reviews containing profanities, descriptions of off-topic experiences completely unrelated to the business, URLs to any external sites, and a host of other practices that violate standard review site policies. This will prevent fake reviews with unhelpful content.

Also Read: BirdEye Hires Former Eventbrite Executive, Chris Aker as Chief Revenue Officer

BirdEye and several prominent companies, most recently Google and Yelp, are taking a hard stance against review fraud, which has become an increasingly prevalent problem on review sites. Since reviews have a growing impact on customers’ purchase decisions, the trust customers place in reviews is directly tied to their authenticity. BirdEye aims to preserve this trust.

Neeraj Gupta

“We believe that reviews should be authentic, descriptive opinions about the customer’s experience with a product or service. We’re cracking down on anyone trying to game the BirdEye platform with fake reviews,” said Neeraj Gupta, COO, BirdEye.

BirdEye’s new features ensure that businesses will receive only relevant, authentic reviews that provide insight into customer experience that helps them improve their operations. At the same time, consumers can be confident that the content they see on BirdEye represents real feedback from real customers.

Recommended Read: Digital Experience Data Reveals Customer Experience Isn’t Just for the Holidays

West Corporation Closes Landmark Acquisition of Nasdaq’s Public Relations and Digital Media Businesses

1
West Corporation Closes Landmark Acquisition of Nasdaq’s Public Relations and Digital Media Businesses
West Corporation Closes Landmark Acquisition of Nasdaq’s Public Relations and Digital Media Businesses

West and Nasdaq Have Agreed to an Exclusive Multi-Year Partnership

West Corporation, a global leader in technology-enabled services, announced that it has completed the acquisition of the public relations and digital media businesses from Nasdaq for approximately $335 million.

John Shlonsky

“This landmark acquisition further expands West’s position as the leading technology enablement company connecting people and businesses around the world,” said John Shlonsky, CEO of West Corporation. “When I accepted the position to lead West, I did so with the intention of growing our rich product suite and customer base through continued innovation, high-performance service delivery and strategic acquisitions. The addition of Public Relations Solutions and Digital Media Services enhances the diverse portfolio of best-in-class solutions available to our clients and is a significant step toward that goal.”

This acquisition broadens West’s portfolio of communication tools, media intelligence and multimedia services for organizations across all industries. These innovative solutions help enterprises more effectively communicate with their investors, customers and employees through targeted, timely delivery of relevant messaging.

Also Read: Deloitte’s Digital Media Trends Survey: Meet the MilleXZials: Generational Lines Blur as Media Consumption for Gen X, Millennials and Gen Z Converge

The acquired products and services include:

  1. GlobeNewswire: a global press release distribution platform and media contacts database with analytics
  2. Web Hosting: a web hosting service purpose-built for investor relations and external communications functions
  3. Webcasts: a multimedia service that publishes webcasts, webinars, video presentations and other content
  4. Media Intelligence: a media monitoring and analyst-curated daily news reporting service
  5. Influencers Database: a service to identify and connect with relevant traditional and social media profiles

West and Nasdaq have agreed to an exclusive multi-year partnership, offering eligible Nasdaq-listed clients seamless access to West’s leading press release distribution, web hosting, and webcasting solutions.

Also Read: PR Industry in South-East Asia Facing Demographic Transformation – Burton-Taylor Report

“This partnership adds tremendous value and capability for thousands of clients as West continues to deliver and invest in global omnichannel digital media products and services,” said Rob Wechsler, President of West Corporation. “We are extremely confident in our ability to grow and enhance this business.”

West Corporation is a leading technology enablement company that connects people around the world, making companies more efficient and improving lives. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of innovative solutions.

Recommended Read: The Big Data Market: Business Case, Market Analysis & Forecasts 2016 – 2021

Adaptive Insights Accelerates Adoption of Business Planning Cloud

0
Adaptive Insights Accelerates Adoption of Business Planning Cloud
Adaptive Insights Accelerates Adoption of Business Planning Cloud

Adaptive Insights Crosses $100 Million During a Year of Growth and Acclaim, Adds More Than 500 Net New Customers, Expands Leadership Team

Adaptive Insights, powering a new generation of business planning, hit revenue, customer, and product milestones in its fiscal 2018 year ending January 31. The company passed the $100 million revenue threshold and added more than 500 net new customers as organizations of all sizes embrace a new generation of business planning with Adaptive Insights’ Business Planning Cloud.

Among the fiscal 2018 highlights:

  • With record annual recurring revenue (ARR) of more than $100 million for fiscal 2018, Adaptive Insights joined the 1 percent of software companies to reach $100 million in ARR
  • The company appointed Connie DeWitt as chief marketing officer, expanding its leadership team with broad business expertise and deep understanding of business planning and analytics
  • Throughout the year, the company saw global demand accelerate as organizations of all sizes moved their planning, forecasting, and reporting to the Adaptive Insights Business Planning Cloud

The Adaptive Insights Business Planning Cloud is the planning platform of choice for enterprise and nonprofit organizations, including new customers Australian Olympic Committee, Boston Symphony Orchestra, and Quicken.

Tom Bogan

“We stayed true to our mission this year: deliver powerful modeling for any size business, yet make it easy for everybody to use,” said Tom Bogan, CEO of Adaptive Insights. “We’re delighted to see so many organizations responding to that vision and embracing our Business Planning Cloud. And we’re working hard to make sure this year we’ll be able to help more customers transform how everyone in their business plans.”

Also Read: Cloud Planning Pioneer Adaptive Insights Launches Comprehensive Offering for Sales

Adaptive Insights Transforms Business Planning into a Strategic and Competitive Advantage

The Adaptive Insights Business Planning Cloud addresses the need for businesses to operate with agility in a world that moves fast. Because traditional planning is too slow for today’s businesses, Adaptive Insights expanded its platform. Building on the success of its Adaptive Insights for Finance solution, it now offers Adaptive Insights for Sales, a purpose-built solution that modernizes sales capacity, quota, and territory planning. The Business Planning Cloud also enables customers and partners to model virtually any kind of functional use, such as workforce capacity, marketing demand generation, and project-based planning, extending planning to everybody in the organization.

John Eichhorn

Quicken, maker of the leading personal finance software product, is one of the more than 500 net new customers to choose Adaptive Insights in fiscal 2018. “We wanted to compare our performance to our plans in a single step,” says Quicken CFO John Eichhorn. “We now pull data from NetSuite ERP straight into the Adaptive Insights platform. What was a manual, multi-step process is now a collaborative planning process involving our stakeholders and business functions. The result is we can adjust our business with real-time data and make better decisions faster.”

Meeting global demand for the company’s cloud planning platform was a key initiative last year. The company expanded its channel network and its presence in France and the Nordics. And more than 36 new partners, offering cloud ERP solutions from Microsoft, NetSuite, Sage Intacct, and others, combined with the Adaptive Insights Business Planning Cloud to complete cloud finance solutions for joint customers.

Also Read: Five Successful Digital Campaigns

Industry Recognition

Throughout fiscal 2018, Adaptive Insights received industry recognition for its products, technology, and customer satisfaction/ease of use:

  • Named for the seventh consecutive year to the Deloitte Technology Fast 500 list of fast-growing technology companies that also included 93 Adaptive Insights customers
  • Named to the second annual Forbes Cloud 100 list of leading cloud software companies
  • Recipient of the 2017 SIIA CODiE Award for Best Financial Management Solution
  • Named a Leader in the Gartner 2017 Magic Quadrant for Cloud Strategic Corporate Performance Management Solutions1 with the highest positioning on the ability to execute axis

End User Reviews

  • Has a rating of 4.64 out of 5 in the Cloud Strategic Corporate Performance Management Solutions market, based on 55 reviews on Gartner Peer Insights, as of April 3, 2018
  • Earned a 4.5-or-higher rating out of 5 stars on leading review sites: G2 Crowd, TrustRadius, Capterra, and GetApp

Adaptive Insights is powering a new generation of business planning. Driving business agility in a fast-moving world, the Adaptive Insights Business Planning Cloud leads the way for people in companies to collaborate, gain insights, and make smarter decisions faster.

Recommended Read: Amazon Marketing Channel Outshines Google and Facebook Says New Research

Meredith Corporation And Magenta Launch Fortune Italy

0
Meredith Corporation And Magenta Launch Fortune Italy
Meredith Corporation And Magenta Launch Fortune Italy

Fortune Italy Will Include Features From the US Edition of the Magazine, as Well as Original Content From Its Staff in Italy

Meredith Corporation, one of America’s leading media and marketing companies, and Magenta, a young and dynamic content factory, launch Fortune Italy, it was announced recently. The magazine will be distributed in Italy, Switzerland and Montecarlo, and will cover a range of topics from the economy and politics, to technology, startups and innovation. Through a license agreement with Meredith Corporation and Magenta, Fortune Italy will be published monthly in Italian.

Fortune Italy will include features from the US edition of the magazine, as well as original content from its staff in Italy. Fortune Italy Senior Editor Fabio Insenga will lead the editorial staff and coordinate a team of internal editors and 25 contributors and correspondents. The magazine’s first print edition will be available on newsstands June 2, 2018.

Also Read: Meredith Names Klarn DePalma Executive VP Of MNI Targeted Media

Alan Murray

“We are pleased to be partnering with Magenta to bring the Fortune brand to Italy,” said Alan Murray, Meredith Corporation Chief Content Officer and Fortune President. “We look forward to expanding Fortune’s reach to readers in Italy, who will look to the brand as a valued source of business news and information.”

“We plan to report on in-depth analyses of economic and financial trends,” said Francesco Maria Avitto, Editor-in-Chief of Fortune Italy. “We’ll pay great attention to sustainability and social and environmental responsibility issues and to new challenges in health and energy. Also with our events, which will encompass important themes from green economy to health, finance, design, travel and technology.”

Also Read: Meredith Corporation Partners With Google On Launch Of New Product, AMP Stories

Leonardo Donato

“Launching Fortune Italy completes our vision to introduce some of the most authoritative magazines in the world into the Italian market,” said Leonardo Donato, CEO of Magenta. “The Italian edition of Fortune will be an island of democracy, in which entrepreneurs, managers, experts, journalists and international personalities share experiences and skills and suggest solutions to decision-makers.”

Recently, Wright’s Media, an industry-leading content licensing provider, announced a partnership with Meredith Corporation to deliver unrivaled award and editorial licensing to consumers. Wright’s Media will be working with Meredith’s editorial team to custom-build licensing programs around industry-specific events unique to their target audience. Wright’s Media will work with Meredith to develop and market potential new awards programs by providing a dedicated research and sales team that works to identify sellable opportunities for their lifestyle brands.

Recommended Read: Meredith Continues Aggressive Execution Of Time Inc. Integration Plan

Analytic Partners Named a Leader in Marketing Measurement and Optimization Solutions by Independent Research Firm

0
Analytic Partners Named a Leader in Marketing Measurement and Optimization Solutions by Independent Research Firm
Analytic Partners Named a Leader in Marketing Measurement and Optimization Solutions by Independent Research Firm

Analytic Partners Top Ranked in Strategy Category

Analytic Partners, a global leader in marketing analytics, announced that it has been named a Leader in “The Forrester Wave: Marketing Measurement and Optimization Solutions, Q2 2018” report by Forrester Research. Analytic Partners was also top ranked in the report’s Strategy category among all vendors.

Also Read: Expanding Global Presence: Analytic Partners Welcomes Achim Schoeneich to Lead New Office in Germany

 The Forrester report states that Analytic Partners “excels at bridging analytics and business strategy, mastering technology and data science to uncover strategic opportunities” and is a great fit for companies “looking for a high level of consulting training, and strategic support.”

Analytic Partners received the highest score possible in fourteen criteria, including corporate strategy and global strategy.  In the company’s vendor profile, the Forrester report stated that they noticed, “some innovative aspects of its vision, which focuses on linking marketing performance with shareholder value”.

Also Read: Digital Content Next Report Finds Facebook, Google Experiences Together Account for Less Than 5% of Total Digital Revenue for Publishers

Nancy Smith

“As a global, independent analytics solution provider, Analytic Partners has been helping the world’s biggest brands turn data into expertise, grow closer to their customers and uncover opportunities for competitive advantage,” said Nancy Smith, CEO of Analytic Partners. “We believe being cited as a Leader by Forrester again further highlights the value our unique, unbiased balance of services and technology provides to our clients.”

Also Read: Independent Research Firm names Fractal Analytics as a Leader among Customer Analytics Service Providers

Forrester’s 34-criteria evaluation of marketing measurement and optimization solutions “identified the eight most significant providers…and researched, analyzed, and scored their capabilities. This report shows how each provider measures up and helps B2C marketers make the right choice for their firms.”

Recommended Read: Launch of New Intelligent Software will Give Fastbase Inc. a Huge Boost to its Upcoming IPO on the London Stock Exchange

SalesDirector.ai Launches AutoScribe, An AI Platform to Simplify B2B Sales

0
SalesDirector.ai Launches AutoScribe, the First App-Less, Artificial Intelligence Based Platform to Simplify the Entire B2B Sales Experience

Without A User Interface, The App-Less Platform Automates And Streamlines Everyday Tasks For B2B Sales Teams Via Text, Messenger Apps And Email

SalesDirector.ai, a SaaS-based artificial intelligence (AI) sales execution and sales forecasting platform, announced the release of its AutoScribe Platform, a no-user-interface-service that leverages artificial intelligence to automate sales tasks for B2B sales teams.

AutoScribe is an AI backend service that is transparent to the sales rep and automatically updates the CRM based on non-data entry activities such as client emails, meeting events, phone calls and texts. Based on these activities, the AI platform can coach, nudge and remind sales reps via simple SMS text messages on how to stay on track of the deal and manage their sales process (Who is the Economic Buyer? Remember to identify the Decision Maker? Do they have Budget? etc.)

Field reps and mobile sales teams can interact with AutoScribe via SMS Text messaging – where it can provide just-time-coaching tips and reminders to sales reps on the road. With SalesDirector.ai’s AutoScribe platform, sales organizations are no longer chained to their desks to do mundane CRM updates in Salesforce or Microsoft Dynamics 365.

The AutoScribe platform can be integrated into any messaging application used by sales teams such as Slack, Microsoft Teams, and Salesforce.com Chatter.

Without an application user interface, AutoScribe auto-creates and associates new contacts with the right Account and with the right Opportunity. The AI-based platform enriches account details via email signature extraction and can analyze and interpolate complex selling activities into multiple divisions of large global accounts.

“Our goal is to put AI in the hands of the sales reps so that they can spend less time worrying about the process and CRM updates and more time on sales execution and the right deals. With SalesDirector.ai AutoScribe, by simply responding to text message, a Slack channel or an email, sales teams can get the coaching they need in the field and automatically update their CRM,” said Babar Batla, CEO and Co-Founder of SalesDirector.ai.

Key Features:

  • Automatic Nudges and Reminders to Reps in the Field
  • Intelligently Update CRM data based on activities and text message responses
  • Leverages AI to log and journal all sales rep and client interactions
  • Can assist and support downstream processes such as marketing drip campaigns with the correct and latest contact information
  • Ability to integrate with SMS text messaging, Slack, Chatter, and others (Slack, Chatter and Microsoft Teams integrations available later in 2018)

“The just-in-time coaching tips and nudges via text message are a game-changer for our entire sales organization. The accuracy of our CRM data has exponentiated since we started using SalesDirector.ai. Our reps don’t have to worry about updating CRM to reflect their customer and prospect interactions. No need to login to Salesforce and fumble through the application to update an opportunity,” said Tom Patterson, COO, Digital Map Products, a leading mapping company in California.

Also Read: Sales Reps Are Embracing Marketing Tactics (And It’s Working)

Salesforce to Power Personalized Customer Engagement for Arcos Dorados

0
Salesforce to Invest $2 Billion in its Canadian Business Over Five Years
Salesforce to Invest $2 Billion in its Canadian Business Over Five Years

World’s Largest Independent McDonald’s Franchisee Will Use the Salesforce Platform and Marketing Cloud to Deliver Highly Targeted Coupons and Offers to Customers Both In-Store and Online

Salesforce, the global leader in CRM, announced that Arcos Dorados — McDonald’s master franchisee in 20 countries in Latin America and the Caribbean — has selected Salesforce to create more personalized engagement with customers of its more than 2,100 restaurants, 2,700 dessert centers and 300 McCafés.

Arcos Dorados will use Salesforce Marketing Cloud to create relevant, personalized customer journeys across multiple channels. In addition, the Salesforce Platform will be used to consolidate customer information from across all channels and provide a 360-degree view of each customer.

Also Read: Salesforce Integration Cloud Arrives to Build Connected Customer Experiences

Marketing Cloud will allow Arcos Dorados to deliver relevant and timely communications and offers, including coupons, to boost sales and increase brand loyalty. The deployment is expected to be completed in 2018, with support from Salesforce partner Deloitte Brazil.

Dan Gertsacov

“At Arcos Dorados we are focused on providing a great customer experience in-store and in our mobile app,” said Dan Gertsacov, Chief Marketing & Digital Officer, Arcos Dorados. “Salesforce will help us increase engagement with millions of our guests, have a complete view of the customer journey and an efficient communications solution to create personalized marketing messages and know our guests like never before.”

Also Read: Salesforce-Mulesoft Deal: The Dynamic Shift in Marketing Cloud Equation

Enrique Ortegón

“Organizations across Latin America are eager to improve customer experiences,” said Enrique Ortegón, Salesforce General Manager for Latin America. “Marketing automation is key to driving personalized experiences and engaging audiences at scale. We are proud to support Arcos Dorados with the goal of deepening its relationships with each customer.”

“We believe that every company is challenged with combining innovation, technology, data and software into compelling user experiences that support their business strategy,” said Alexandre Arello, partner of Deloitte Brazil and Salesforce practice leader for Brazil. “Our job is to help Arcos Dorados think through its strategy and come up with an integrated solution, powered by Salesforce, that will guide them through the entire digital transformation.”

Recommended Read: Salesforce to Host Second-Annual Salesforce Equality Awards in San Francisco

QuanticMind Expands Executive Team to Support Enterprise Market Growth

0
QuanticMind Expands Executive Team to Support Enterprise Market Growth

Key Additions of Chief Revenue Officer and VP of Customer Success Indicative of QuanticMind’s Momentum from Last Year

QuanticMind, an advertising platform, announced the hiring of Kevin Elias, Chief Revenue Officer, and Brian Sullivan, Vice President of Customer Success. These key executive hires come on the heels of the company’s predictive advertising product release and $20 million Series B round, signifying sustained company growth.

QuanticMind delivers the most intelligent, scalable and fastest platform for maximizing advertising performance for enterprises.

On a mission to change how marketers reach their audiences, QuanticMind consistently improves performance and profit margins for enterprise-scale organizations. By leveraging QuanticMind’s intelligent, scalable platform, marketers can harness advanced data science to reach, engage and convert audiences. QuanticMind’s predictive analytics and machine learning maximize advertising conversions, enabling marketers to leverage and optimize data in a way that achieves greater visibility across cloud products—a core competitive advantage.

As QuanticMind scales, Kevin Elias and Brian Sullivan will provide the enterprise-level leadership to both augment the platform and provide customers with the advanced levels of support they need in order to stay competitive.

At the time of this announcement, Chaitanya Chandrasekar, CEO and Co-Founder, QuanticMind, said, “These hires confirm QuanticMind’s huge market opportunity to leverage data science and machine learning not only to optimize advertising outcomes but to help marketers gain visibility into the buyer journey to improve the customer experience.”

Chaitanya added, “We have large-scale global customers, and we need a seasoned enterprise team to power our next phase of innovations. As QuanticMind’s global team continues to grow, our key new hires will further enhance our core products, future launches, and enterprise go-to-market.”

Kevin Elias, Chief Revenue Officer

Kevin Elias

Kevin Elias brings a demonstrated track record of success leading and scaling enterprise, mid-market and volume go-to-market teams in human capital management, business intelligence, big data, machine learning and artificial intelligence with a passion for building winning sales cultures.

Read More: TechBytes with Bridget Bidlack, SVP of Product, Movable Ink

Kevin’s former assignements include Senior Vice President North American Sales at Dice, Senior Vice President, North America at Saba Software and Vice President, North America Mid-Market Sales at Success Factors, an SAP Company. As Chief Revenue Officer at QuanticMind, Elias will lead the global go-to-market organization, including sales.

Brian Sullivan, Vice President of Customer Success

Sullivan brings over 20 years of experience building and leading client services, from early-stage SaaS startups through publicly traded companies. Before Sullivan joined QuanticMind, he served as the Chief Customer Officer at Capriza and as Senior Vice President of Client Services at Gigya, acquired by SAP, where he oversaw a 70+ person client services team and $1+ million deployments.

In his role as Vice President of Customer Success, Sullivan will improve the customer experience around data to help customers fully leverage QuanticMind’s features and optimize their campaigns.

Recommended Read: TechBytes with Andreas Gnutzmann, Chief Technology Officer, FotoWare

Gong.io Acquires ONDiGO to Extend its Conversation Intelligence Platform

0
Gong.io Acquires ONDiGO to Extend its Conversation Intelligence Platform

Market Leader in Conversation Intelligence Space to Boost Product Offering by Incorporating ONDiGO’s AI-Powered Sales Intelligence Technology

Gong.io, the market leader in Conversation Intelligence for sales teams, has announced that it has acquired AI-Powered Sales Intelligence platform ONDiGO.

Amit Bendov
Amit Bendov

“Since its recent introduction, Gong’s current offering has been spreading like a cult, creating thousands of raving fans and fueling phenomenal growth,” said Amit Bendov, Co-Founder and CEO of Gong.io. “We are now starting the next phase of our strategic growth plan. We will create a new blockbuster with the amazing technology that the ONDiGO team has developed.”

ONDiGO automatically analyzes sales teams’ activities such as emails, meetings, and phone calls. It measures sales performance, alerting sales executives on when to take action that could save or advance a pending deal. ONDiGO gained users among sales teams from small companies to Fortune 500.

Also Read: Sales Performance Gap: The #1 Reason VPs of Sales Miss Their Revenue Targets

Yoni Dariel

“We’ve been following Gong’s meteoric rise to the top of its space for a while now,” explained Yoni Dariel, ONDiGO CEO and Co-founder. “Joining forces is the best way to maximize our potential. We couldn’t be more thrilled to join the wonderful team at Gong and can hardly wait to ship the upcoming product release.”

ONDiGO’s team will join the Gong.io team following this transaction. ONDiGO’s current product will continue to be supported by ONDiGO, and its current customers will be offered an upgrade to Gong’s new product when it’s available.

Gong.io also announced that it has received an investment from Cisco Investments in an extension of its A1 funding round. Talking about the new round of funding, Bendov said, “We’re thrilled to have Cisco Investments join Gong as an investor,” explained Amit Bendov, Gong.io CEO. “Cisco Investments’ involvement will help fuel our continued growth and expedite our penetration into the collaboration and communication markets. We can’t wait to utilize immediate opportunities this investment creates and we’re confident even more exciting future opportunities lie ahead of us.”

Recommended Read: Interview with Amit Bendov, CEO and Co-Founder at Gong.io

Invoca Releases New Extension for Adobe Cloud Platform Launch

0
Invoca Releases New Extension for Adobe Cloud Platform Launch
Invoca Releases New Extension for Adobe Cloud Platform Launch

Tag Extension Allows Invoca Customers to Use Adobe’s Tag Manager to Easily Deploy and Manage Invoca Tags Across Their Websites

Invoca, the call intelligence company, recently announced that its extension for Adobe Cloud Platform Launch, Adobe’s next-generation tag management system, has been added to the Adobe Exchange marketplace, deepening Invoca’s integration with Adobe Experience Cloud.

Invoca, a premier partner in the Adobe Exchange partner program, developed the extension to allow its customers who also use Launch by Adobe to easily deploy and manage Invoca’s tags across their websites. Invoca’s call intelligence platform uses tags to display unique phone numbers to each web user, which enables marketers to create a 1-to-1 relationship between customers, digital marketing campaigns, and actions that happen on the phone.

Also Read: Invoca Becomes Premier Level Partner in Adobe Exchange Partner Program

Additionally, Invoca’s Signal AI technology uses machine learning to give marketers complete insight into what happens during phone calls. This allows them to optimize marketing spend by attributing conversions to the right campaigns and use call data to take exactly the right action in real time, including adjusting retargeting, suppression, and optimizing PPC bidding.

Nathan Ziv

“Becoming a Premier partner in the Adobe Exchange has allowed us to build seamless integrations between Invoca and Adobe Experience Cloud, which makes implementation easier for our customers and gives them more flexibility with their tech stack,” said Invoca VP of Product Management Nathan Ziv. “The Invoca extension enables our mutual customers to effortlessly deploy their Invoca tags anywhere they have Launch by Adobe deployed, and gives us more exposure to Adobe users.”

Also Read: Invoca Introduces Signal AI to Unlock New Insights from Offline Voice Conversations

The Invoca extension for Launch by Adobe is available for use now in the Launch by Adobe extension catalog.

Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca’s Voice Marketing Cloud, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who’s calling and analyze what’s being said in conversations. Marketers can put this data to work directly in the Voice Marketing Cloud by automating the ideal customer experience before, during and after each call. With an ecosystem of over 30 technology partners, marketers can inject call intelligence into their existing technology stack, giving them the ability to orchestrate a true omnichannel customer journey.

Recommended Read: Interview with Gregg Johnson, CEO, Invoca

Taboola Partners With ZTE; Brings News Personalization to Android Devices

0
Taboola Partners With ZTE; Brings News Personalization to Android Devices
Taboola Partners With ZTE; Brings News Personalization to Android Devices

Taboola and ZTE Form a Partnership Driving New Revenue Stream for OEMs and Opening a New Audience Source for Premium Publishers

Taboola, the leading discovery platform, recently announced that it will partner with both mobile carriers and Original Equipment Manufacturers (OEMs) to power content discovery on Android mobile devices. Taboola has partnered with ZTE, a leading mobile device manufacturer, to roll out its offering that creates a new revenue stream for the OEM while simultaneously opening a new audience source for Taboola’s premium publisher partners.

The partnership marks the first time that ZTE, one of the world’s top ten smartphone manufacturers, will utilize a personalized content news aggregator to drive engagement and revenue. Taboola’s mobile capabilities will help OEMs and carriers expand margins and engage with their users in a relevant and meaningful way.

“We create our devices to enable rich experiences that will engage users. From the moment a user wakes their phone, they are looking to engage with something and we want that experience to be personalized and tailored for each user wherever they may be in their day,” said ZTE’s spokesperson. “At the same time, Taboola’s compliance with EU’s GDPR (General Data Protection Regulations) make it one of the providers to maintain the highest standard for both user experience and privacy protection, which is exactly what ZTE is looking for.”

Also Read: Taboola Announces Global Self Service Business Has a Run Rate of Nearly $100 Million in Its First Year

Taboola, which acts as a search engine in reverse, is able to use its personalization technology to match users with content they are most likely to be interested in consuming next, now on mobile devices.

Adam Singolda
Adam Singolda

“I believe the next generation will not look for things, and instead, will live in a world where content, videos, and news will be waiting at their fingertips – looking for people. It’s our mission to power Discovery for consumers and curate these experiences so they are tailored to each person,” said Adam Singolda, founder and CEO, Taboola. “We are very excited to partner with ZTE on driving innovation around the next wave of personalization on smartphones. This partnership will open a new channel of Discovery for audiences as well as empower quality publishers and journalism to reach new people at a unique moment on their mobile devices when they are most open to consuming content.”

Recommended Read: Interview with Adam Singolda, Founder & CEO, Taboola

Affinio Unveils New Integrated Audience Analysis Solution in Collaboration With Microsoft

0
Affinio Unveils New Integrated Audience Analysis Solution in Collaboration With Microsoft
Affinio Unveils New Integrated Audience Analysis Solution in Collaboration With Microsoft

Affinio’s Audience Clustering and Visualization Technology Empower Consumer Insights and Strategy Teams to Make Customer-Centric Decisions Across the Organization

Affinio has announced its latest product — Integrated Audience Analysis. The market-leading audience insights and strategy platform partnered with Microsoft Azure to reveal naturally-forming interest-based segments. Integrated Audience Analysis will be available through a collaboration with Microsoft’s Global Consumer Goods and Retail Solutions teams.

Read More: Interview with Mark Frost, CEO, Sitecore

Integrated Audience Analysis Benefits Global Consumer Goods Companies and Retailers

Affinio + Microsoft

As part of the global solutions rollout, Affinio has released an integration with Microsoft Dynamics 365 and launched its offering on Microsoft AppSource, allowing potential customers to interact with and explore the Affinio platform through a self-service experience.

Tim Burke, CEO, Affinio
Tim Burke

At the time of this announcement, Tim Burke, founder and CEO of Affinio, said, “From day one, this collaboration has been built on a foundation of technical and value-based synergies between Affinio and Microsoft. Embedding Integrated Audience Analysis into the Microsoft ecosystem will allow global consumer goods companies and retailers to leverage first and third-party data to develop targeted marketing and advertising strategies by an understanding of the interests, passions, and affinities of their audiences.”

Read More: TechBytes with Ari Saposh, VP, Data, oneAudience

Tim added, “Affinio’s ability to ingest, cluster and visualize massive amounts of data provides our customers with a PII-protected solution that is the foundation for achieving personalization at scale.”

Integrated Audience Analysis Impacts Full-Funnel Marketing Campaigns

Duncan Taylor
Duncan Taylor

Duncan Taylor, Global Industry Director’s Lead, Microsoft Global Industry Marketing, said, “In today’s content-saturated world it’s becoming increasingly difficult for brands to capture consumer attention. For both consumer goods companies and retailers alike, it’s not necessarily about the type of ad that makes them effective – it’s the ability to target the right audiences.”

Recommended ReadContextual Content and AI: The New Wingmen for Email Marketing Campaigns

Duncan added, “Through our work with Affinio and their Integrated Audience Analysis solution powered by the Microsoft cloud, we are now able to help consumer goods companies and retailers reveal hidden insights about the subgroups of their brand’s audience and speed up data analysis to help them stay relevant and ultimately develop compelling content that resonates in a more impactful way with their audience.”

Affinio’s Integrated Audience Analysis solution allows consumer goods and retail companies to gain never-before accessible insights, empowering them to:

– Make customer-centric decisions that drive global personalization at scale

– Generate data-driven strategies for improving sales

– Discover hidden, interest-based audience clusters

– Gain actionable insights into psychographic and demographic data

Recommended Read: TechBytes with Andreas Gnutzmann, Chief Technology Officer, FotoWare

Serving it Hot: Pro Tips to Make Marketing on LinkedIn Easy

5
Serving it Hot: Pro Tips to Make Marketing on LinkedIn Easy

Spice up Your Marketing on LinkedIn Based on the Tips Offered by LinkedIn’s Own Teams and Their Experiences

Just over a year ago, LinkedIn shared their very own ‘special’ in-house recipe to master marketing to B2B customers. The much talked about “Secret Sauce: How LinkedIn Uses LinkedIn for Marketing” brought together ingredients for a delectable engagement between LinkedIn’s content marketing, demand generation, product marketing, and ad operations teams.This opened up new opportunities in marketing on LinkedIn, identifying pro tips to execute highly effective campaigns and deliver the results the in-house team need throughout the funnel.

Recommended ReadThe Art and Science of Retargeting for Marketers in 2018

LinkedIn’s Secret Sauce article offered relevant tactics and tips used by their Marketing Solutions team while executing campaigns on LinkedIn.

In a recent blog, LinkedIn’s Alexandra Rynne, revealed how the LinkedIn Marketing team is bringing back the Secret Sauce for Marketing on LinkedIn and turning up the heat. As she put it, “Same bottle. More flavor.”

https://business.linkedin.com/marketing-solutions/blog/best-practices--content-marketing/2016/introducing-secret-sauce--how-linkedin-uses-linkedin-for-marketi
Secret Sauce for Marketing on LinkedIn
Alexandra Rynne
Alexandra Rynne, Content Marketing Manager, LinkedIn

Alex wrote, “The ability to tolerate high levels of spice comes with practice and repetition. Over time, your tongue becomes conditioned to handling hot foods. Suddenly, that jalapeno pepper that used to provide a good sweat no longer delivers its previous punch. At that point, you’ve got to climb the Scoville scale to get your fix.”

Read More: Interview with Jon Lombardo, Global Brand Strategy Lead, LinkedIn

The guide to marketing on LinkedIn is designed to equip marketers with all the tips and tricks you need to turn up the heat on your LinkedIn campaigns and achieve your marketing goals in 2018.

She added, “In this same spirit, we’ve reconfigured the ingredients and formula for our secret sauce for an even bolder flavor. In the revamped guide, you’ll find updates that reflect all we’ve learned since releasing the original guide back in early 2017.”

What’s New for Marketing on LinkedIn

Among the additions are —

– LinkedIn’s latest A/B tests and real results using LinkedIn Sponsored Content, InMail, Dynamic Ads, and Lead Gen Forms

– Fresh examples demonstrating the latest best practices in action

– Tactics developed to maximize recently unveiled tools like LinkedIn Matched Audiences and the LinkedIn Insight Tag

– Advanced methods for producing stellar campaign ROI

Recommended Read: Salesforce Einstein Analytics Unveils Conversational Queries to Simplify Data

Clearly, LinkedIn’s in-house content marketing team is driven to continuously refine their marketing approach based on a better understanding of what resonates with professional audiences and drives superior results. Alex says, “This guide (secret sauce) is not prescriptive but rather should give you ideas of tests you can run to see what resonates with your audience.”

ITWP Announces Significant Growth of Insights on Demand Consortium

0
ITWP Announces Significant Growth of Insights on Demand Consortium
ITWP Announces Significant Growth of Insights on Demand Consortium

New Members Like Nike, Amazon, Sony, Pepsi, Nordstrom, Mindshare and Others Have Joined Industry-Wide Group – Insights on Demand Consortium

ITWP, parent holding-company of Toluna and Harris Interactive Europe, announced significant growth and momentum of the Insights on Demand Consortium it established in January 2018 to reshape the market research industry. Since the consortium’s founding, consumer insights and marketing professionals representing some of the world’s most recognized consumer brands across diverse industries and geographies have joined.

The consortium’s core mission to evolve, refine, and promote new ways of understanding consumers has sparked widespread interest, as market research sits at a critical crossroads. Since its founding, the consortium has grown rapidly to include brands and agencies: Abbott, Amazon, Audible, Clorox, Estee Lauder, GlaxoSmithKline, Heineken, L’Oreal, Masteclass, Mindshare, Mintel, McMillan, Morgan Stanley, Nature’s Way, Nestle, Nike, Nordstrom, Pepsi, Procter & Gamble, Purina, Royal Bank of Scotland, Schroders, Simmons, Sky, Sony, Tetra Pak, W2O Group, and more.

“As market researchers in today’s fast-moving digital economy, we face a lot of challenges – from measuring the ROI of research to generating actionable insights with data. The concept of Insights on Demand and collaborating with like-minded professionals to navigate the consumer insights landscape together was very compelling. Our hope is to unearth best practices that help move us forward individually and as an entire industry,” said Terence Jacinto, Market Research Manager – Sony Electronics North America – Marketing Strategy & Innovation

Also Read: The Case for Insights Communities – Empowering People, Progressing Brands

The consortium held its first official meeting on March 1 to establish objectives and share opinions, experiences, and challenges with fellow members. ITWP Group CEO Frederic-Charles Petit presented the vision for the consortium to more than 30 attending members. Mark Uttley, Group Strategy Director at AKQA then presented four core discussion topics that the group will focus on including:

  • Agility & Speed: Companies today are increasingly moving towards a fast, iterative test and learn approach. Traditional marketer research is often too slow for today’s market reality. The industry needs to become more agile, iterative and nimble when it comes to consumer insights.
  • Big Data & Data Science: There are questions about whether big data and data science will make market research obsolete, or empower a vibrant new era for the industry. There are many important things that the market research industry can learn from the world of big data and what the researcher of the future looks like.
  • Market Research vs. Customer Experience: Understanding the holistic customer experience is more important than ever. The market research industry needs to adapt to gathering customer journey data touches many roles and functions in a company, not just research.
  • Automation: Research tools are becoming increasingly automated. There are many opportunities for the market research industry to adapt to a world where clients increasingly want automated, on-demand data and insights services, as well as concerns about what the industry will lose with increased automation.

Also Read: Millennial Women Are Here to ‘Slay’ Based on Their Buying Behaviors

The group further explored and discussed these topics in depth at the official consortium launch dinner on March 28 in London.

Mark Uttley

“Every industry eventually faces the disruptive force of innovation, so it’s no surprise – especially in an age of intense technology advancement – that market research is being forced into a rapid rate of change,” said Uttley, adding, “Agility, big data, customer experience, and automation are all major factors driving this change in market research, and it’s exciting to be part of a group that’s committed to exploring ways that we can all adapt to these new market realities.”

Frederic-Charles Petit

Commenting on the consortium’s great momentum, Petit said, “The interest and participation in the consortium have been positively overwhelming so far. Our first meeting was a great success with lots of positive energy and camaraderie amongst members. I see a lot of runway ahead as we work to tackle issues that will help shape the future of consumer insights and market research in a way that benefits the members of this group and the industry at large.”

Recommended Read: You Can’t Spell Digital Transformation Without CDP

Gong.io Extends A1 Funding Round With Investment From Cisco Investments

0
Gong.io Extends A1 Funding Round With Investment From Cisco Investments
Gong.io Extends A1 Funding Round With Investment From Cisco Investments

Funding to Help Gong.io Fuel Growth in Collaboration and Communication Markets

Gong.io, the market leader in Conversation Intelligence for sales teams, announced that it has received an investment from Cisco Investments in an extension of its A1 funding round.

Amit Bendov
Amit Bendov

“We’re thrilled to have Cisco Investments join Gong as an investor,” explained Amit Bendov, Gong.io CEO. “Cisco Investments’ involvement will help fuel our continued growth and expedite our penetration into the collaboration and communication markets. We can’t wait to utilize immediate opportunities this investment creates and we’re confident even more exciting future opportunities lie ahead of us.”

Also Read: Interview with Amit Bendov, CEO and Co-Founder at Gong.io

Rob Salvagno

“Cisco Invests in companies that capture major market transitions,” said Rob Salvagno, vice president of Corporate Development and Cisco Investments. “Gong’s introduction of contextual and action-driven artificial intelligence specifically tailored for sales conversations represents a major overhaul in the way companies engage with customers, and augments collaboration tools to make them more valuable to businesses.”

Gong.io will make its debut appearance at the Cisco Live conference starting June 10th in Orlando, FL.

Also Read: This Is the Key Difference Between Your Star Reps and the Rest of Your Team

In June 2017, Gong.io had announced a $20 Million Series A1 funding round, led by existing investors Norwest Venture Partners (NVP) and CheckPoint Co-Founder Shlomo Kramer. They were joined by new investors Wing Venture Capital and NextWorld Capital. The announcement added that Peter Wagner, Founding Partner at Wing Venture Capital, and Ben Fu, General Partner at NextWorld Capital, would be joining Going.io as Board Observers.

Speaking of their investment, Dror Nahumi, General Partner at Norwest Venture Partners, had said, “We have been very impressed with Gong.io’s rapid growth and stellar execution of their original vision and we are thrilled to increase our investment. Gong.io is taking a strong lead in a whitespace category that will grow.”

Also Read: What Every Sales Leader Should Know About Conversation Intelligence Technology

Wagner added, “The conversations a company has with its customers are strategic data assets that have been untapped for far too long. For the first time, Gong.io turns these customer conversations into productive intelligence resources with profound implications across the enterprise.”

Fu also said that they saw Conversation Intelligence as the future of AI-powered sales and “We’re excited to help Gong.io dominate this new enterprise category around the globe.”

Gong.io helps sales teams generate more revenue by having better sales conversations. Gong automatically records, transcribes and analyzes every sales conversation so you can replicate successful sales conversations, coach your reps, and ramp new hires faster.

Recommended Read: Sales Performance Gap: The #1 Reason VPs of Sales Miss Their Revenue Targets

How to Reduce Risk and Start Strong When Going Global

1
How to Reduce Risk and Start Strong When Going Global

performance horizon logoInternational expansion is no longer optional for many successful businesses. It’s imperative. With retail ecommerce sales expected to hit $2.9 trillion in 2018, the global opportunity is bigger than ever before. Ignoring international opportunities can open the door for competitors to come in and eclipse what were previously dominant players in a given sector.

That said, entering new markets can be hard and quite daunting, especially when there are significant cultural differences between the new market and your own. For brands that understand how important global expansion is to their business but aren’t confident in their grasp of new markets, partner marketing can be an exceptionally valuable channel. Let’s take a look at some of the benefits that leveraging the right partners for international expansion can bring.

Also Read: Six Ways CMOs Can Keep Pace with Technology Innovation

Local Knowledge

Of course, this is the one that keeps marketers up at night. It’s far too easy to commit a cultural or linguistic faux pas when entering a new market if you don’t have boots on the ground or an intimate understanding of local customs and nuances.

But it’s not just simple translation errors or cultural sensitivities that can set back brands. On a very fundamental level, companies need to know the market economics in a market in order to understand where they fit. Smart partnerships can be invaluable here. In particular, ecommerce partners with local experience are well placed to help define — and market — the value proposition of a brand’s products in a given region.

Established Traffic and Customer Bases

One of the greatest challenges that brands face when moving into a new market is overcoming their “outsider” status. This is another key reason to tap into local partners. Local partners often have large existing member bases and have a rich understanding of the customers in their market. Their relationships with customers can be leveraged to put a halo around your newcomer products or services.

A great example of this comes from Chinese partner SMZDM. China is one of the hardest markets for global brands to enter, and SMZDM routinely partners with global brands to promote international products to its large customer base. SMZDM is one of many partners that work in this way and offers a direct way for global brands to establish a local presence.

Also Read: Location is Most Important When it Comes to Digital Marketing

Pay for Performance Reduces Risk

The beauty of partner marketing is that brands only pay for performance. In this way, partner marketing arrangements greatly reduce the risks associated with entering a new market. By establishing direct relationships with partners in new global markets, brands can work together with those companies to test and refine offers and messaging to resonate with the new customer base.

By working on a performance basis, your partners are heavily incentivized to get things right on your behalf. This is true of all partner marketing relationships but especially relevant to new markets. When international partners recognize the opportunity to become a go-to outlet for a global brand, they’re often willing to roll up their sleeves and deeply engage in the process.

Further, no matter how well known your brand is in your country, your partner may be better known than your brand in the target country. That means you need to recognize your partner’s expertise and listen to their advice carefully.

Also Read: How Strong Culture Translates to Strong Partnerships

Direct Relationships Yield Great Advisors

Establishing direct relationships with large international partners can yield benefits far beyond a new sales channel. The best of these partners can become trusted advisors as your brand grows beyond its initial market. Once communication channels are opened, conversations will naturally extend beyond simple messaging and sales optimization, and you’ll find that your most trusted partners will become valuable sounding boards as you consider new plans within a region.

Indeed, using partner marketing as your stepping stone into new international markets can be a low-risk and highly effective way of bringing your products to new global customers. However, before embarking on this path, you must ensure that your organization is ready to be a good international partner.

When expanding globally, you must cover your bases on local language capabilities to support customer queries and to deal with returns. In addition, be sure you are prepared to pay your partners in their local currencies while still being able to report in your own. Finally, do your research up front to understand the current landscape in your new market and where you fit versus what competitors are doing. By preparing up front in these three areas, you can ensure that you’ll be be able to act as a strong partner in your new international collaborators, who will in turn work even harder for you.

Also Read: How Marketers Can Use Customer Behavior to Drive Revenue

New Relic Announces Executive Promotions Designed to Drive Continued Global Customer Success

0
New Relic Releases Inaugural ESG Impact Report for Fiscal Year 2022

EVP of Global Sales Erica Ruliffson Schultz Promoted to Chief Revenue Officer; SVP of Global Technical Sales, Services and Support Roger Scott Promoted to EVP, Chief Customer Officer

New Relic Inc., provider of real-time insights for software-driven businesses, announced the promotion of two executives designed to drive the continued growth and success of the company’s customers around the world. EVP of Global Sales, Erica Ruliffson Schultz, has been promoted to Chief Revenue Officer. Reporting into New Relic CEO and Founder Lew Cirne, Schultz will be responsible for driving the company’s entire Go-To-Market organization, including Alliances & Channels, Marketing and Technical Sales, Services and Support, in addition to her previous responsibilities running the global sales organization. In addition, SVP of Global Technical Sales, Services and Support, Roger Scott, has been promoted to EVP, Chief Customer Officer. Reporting to Schultz, he will assume responsibility for Customer Success, Renewals and New Relic University, in addition to his existing responsibilities.

 

Lew Cirne

“Over the past several years, Erica and Roger have been instrumental in driving New Relic’s growth and helping us become a trusted partner to many of the world’s most important companies. In their new roles, they will continue to be focused on accelerating our customers’ success,” said Cirne.

Also Read: Zilliant Named in Gartner’s Market Guide for B2B Price Optimization and Management Software

These executive promotions come as New Relic kicked off its new fiscal year on April 1st and prepares for its annual Sales kick-off next week. Over the past three years through December 31, 2017, the company’s revenue has grown at a 47 percent compounded annual growth rate, while the percentage of annualized recurring revenue (ARR) coming from enterprise paid business accounts has grown from approximately 30 percent to 52 percent of total ARR over the same period. At the same time, the company reported in February that it counts over 50 percent of the Fortune 100 as customers and has over 2,000 enterprises paid business accounts.

Erica Ruliffson Schultz

“Modern companies are under intense pressure to deliver value to their customers faster in the digital economy. New Relic plays an important role in helping them increase their pace of innovation,” said Schultz. “In my expanded role, I look forward to building upon a go-to-market practice that has made New Relic indispensable to customers, as they master the complexity of modern software, embrace cloud technologies and DevOps practices, and succeed in digital moments of truth with their customers.”

Also Read: Amobee Launches Sales Accelerator Solution, Powered by Oracle Data Cloud

Roger Scott

“New Relic is committed to delivering on our promise to help customers accelerate their adoption of the cloud, reduce their time to deploy new features, and reduce their mean time to resolution of critical service issues,” said Scott. “We will continue to partner with leading companies around the world to help them leverage New Relic’s platform to successfully drive critical business initiatives.”

Under the leadership of Schultz and Scott, the company’s Go-To-Market organization has been aligned to partner closely with customers around their critical digital teams and priorities. By increasing end-user adoption and standardization on the New Relic Platform, enterprises including 21st Century Fox, American Eagle Outfitters, Ancestry.com, BJ’s Wholesale Club, Inc., Citrix, Cox Enterprises, Domino’s Pizza Enterprises Ltd, IBM, John Lewis Plc, McCormick & Company, News Corp, Ocado, and U.S. Auto Parts Network, Inc., West Corp. are able to get more value from their investment with New Relic by helping them accelerate their cloud adoption and DevOps transformation initiatives.

Recommended Read: mParticle, AppsFlyer, Amplitude, and Braze Come Together to Launch OpenGDPR Initiative

The Quint India Selects Brightcove For Its Digital-First News Platform

0
The Quint India Selects Brightcove For Its Digital-First News Platform
The Quint India Selects Brightcove For Its Digital-First News Platform

India’s Newest Publisher Adopts Video Strategy to Deliver High-Value Digital Journalism to 15 Million Visitors

Brightcove, the leading provider of cloud services for video, recently announced that its video platform has been selected by The Quint, one of India’s fastest growing news publishers, to manage and stream video content on its website, mobile apps and across social media channels.

The Quint was founded in 2016 as a digital-first publisher catering to the millennial generation. During this time, The Quint has seen its traffic soar to 15 million unique visitors per day with users accessing content topics ranging from politics, policy, entertainment, sports, business, food, and pop culture. Video is a core part of The Quint’s content portfolio and user engagement strategy and it is both embedded throughout its articles and used as standalone content. The Quint monetizes video with pre-roll advertising.

Also Read: Brightcove and FORA.tv Partnering to Provide Full-Scale Live Video Technology and Production

Tushar Banerjee

“At The Quint, we cater to the millennial generation which is mainly mobile and digital-first. Video as a content type is highly effective at engaging our audience because it makes the hard-hitting news easy to digest. Our ambition is to deliver high-value journalism on digital platforms, which requires combining compelling content with the right technology to distribute and track readership and viewership,” Tushar Banerjee, head of product at The Quint, said. “The Quint selected the Brightcove video platform because of Brightcove’s proven track record of delivering the fastest and most seamless video experiences around the world – and particularly in India. With Brightcove’s local presence in India, the post-sales service has been top-notch, another critical factor for us in selecting Brightcove.”

Also ReadEquitymaster India Selects Brightcove to Stream Online Video to 1.7 Million Users

Ben Morrell

“It’s impressive to see the digital footprint The Quint has created in India in only a few years. The publisher has adopted a more visual approach in delivering the news in a way that matters to its audience while successfully leveraging video to engage its viewership,” Ben Morrell, general manager, Asia at Brightcove, said. “We’re proud to be a technology partner to The Quint to help the company realize its mission of conveying hard-hitting stories in a highly engaging manner, leveraging the Brightcove video platform to deliver exceptional video experiences to its massive user base.”

Recommended Read: Tech Industry Veteran Jeff Ray Named Brightcove CEO

TrustArc Launches GDPR Validation, Empowering Companies to Demonstrate GDPR Compliance Status

0
TrustArc Launches GDPR Validation, Empowering Companies to Demonstrate GDPR Compliance Status
TrustArc Launches GDPR Validation, Empowering Companies to Demonstrate GDPR Compliance Status

New Technology-Powered Assessments Provide Independent Validation of GDPR Compliance

TrustArc, the leading data privacy management company, announced the launch of TrustArc GDPR Validation, the latest addition to the TrustArc suite of technology-powered privacy solutions which are used by 1,000 companies worldwide to manage privacy compliance.

Under the TrustArc GDPR Validation program, upon successful completion of all GDPR remediation items, companies will be presented with a validation report and findings letter outlining their compliance status, which they can use to assure customers, partners and other stakeholders of their GDPR compliance status. The GDPR Validation is powered by the TrustArc Platform, with intelligent, specialized workflow and reporting to streamline the end-to-end process.

Also Read: mParticle, AppsFlyer, Amplitude, and Braze Come Together to Launch OpenGDPR Initiative

The GDPR introduces a broad range of privacy compliance requirements that any organization that handles data about individuals in the EU must comply with. As companies finalize efforts to meet the May 25, 2018 GDPR deadline, an emerging challenge many are facing is demonstrating their compliance status to management, regulators, customers and other stakeholders who want assurances that their programs and practices address GDPR requirements. While GDPR Articles 40-43 contain provisions outlining certification programs and codes of conduct that may be established in the future, companies are seeking efficient, independent ways to benchmark and report on their compliance efforts now.

TrustArc Launches 3-in-1 GDPR Individual Rights Management Solution
Chris Babel

“With the GDPR deadline less than two months away, companies must begin to demonstrate their GDPR status,” said Chris Babel, CEO of TrustArc. “TrustArc is leveraging its decades of privacy certification leadership and experience to provide a GDPR validation solution that can help companies meet the needs of their customers, partners and other stakeholders — now and after the May 25 deadline to comply.”

Also Read: TrustArc Launches GDPR Privacy Workshop Series

The GDPR Validation was designed by a team of TrustArc legal, policy and regulatory experts and breaks down the hundreds of pages of regulatory text into categories of requirements that can be demonstrated and evaluated objectively, such as, transparency, consent management, individual rights management, international data transfers, vendor management and security risk management. With options to verify against 40 GDPR program-level validation requirements, and/or 44 practice-level validation requirements, the TrustArc GDPR Validation enables companies to demonstrate that they have built and are maintaining a GDPR compliant privacy program and GDPR compliant products or processes.

The TrustArc GDPR Validation includes a limited-use license to the TrustArc Platform to streamline the process of managing the assessments, identifying gaps, reviewing remediation recommendations, assigning tasks, recording the audit trail of changes, and generating reports.

Recommended Read: How to Beat Procrastination with a GDPR Marketing Compliance Plan?

error code: 1010